Paychex vs Payroll Mate

Paychex incorporates a range of different solutions and is used widely by small, medium and large-sized companies. While around 40% of users were happy with the functionality of the system, the majority expressed dissatisfaction with its tax capabilities, pricing and customer service. Many described it as dishonest and complained especially that they were oversold on its capabilities and that the salespeople used pushy tactics to try and upsell them. Other complaints of the system included making errors, overpaying employees or even miscalculating taxes resulting in serious penalties. Current and former clients greatly disliked the service. The UI was the most positively reviewed element of the platform with around 80% expressing satisfaction with the design and navigation. Around 50% were happy with the pricing structure and a minority of around 30% of users said they had positive experiences with some select customer service members. This disparity in experiences may be in part to the high turnover rate in representatives which is mentioned many times during the reviews. This solution could be appropriate for small and medium-sized businesses. It supports larger enterprises, but buyers should make sure it has the necessary functionality before purchasing.

Payroll Mate is a desktop-based payroll software that's been around for a while, and it's been a popular choice for small businesses. But is it still a good option in today's market? Users praise Payroll Mate for its affordability and ease of use. It's a standalone program, so you don't need to rely on the cloud or a monthly subscription. This is a big selling point for businesses that are concerned about security or prefer to have complete control over their data. Payroll Mate also offers a wide range of features, including the ability to calculate taxes, print checks, and generate tax forms. It's compatible with popular accounting software like QuickBooks and Sage 50, making it easy to integrate into your existing systems. However, Payroll Mate has its drawbacks. Some users have complained about the software's interface, which they find outdated and clunky. Others have noted that the software can be slow and prone to errors. Payroll Mate also lacks some of the advanced features found in cloud-based payroll solutions, such as mobile access and real-time reporting. Overall, Payroll Mate is a good option for small businesses that are looking for a simple, affordable payroll solution. It's not the most feature-rich or user-friendly option on the market, but it gets the job done. If you're a small business owner who prefers to keep things simple and manage your payroll in-house, Payroll Mate might be a good fit for you.