Our analysts compared QuickBooks Payroll vs Patriot Payroll based on data from our 400+ point analysis of Payroll Software, user reviews and our own crowdsourced data from our free software selection platform.
Analyst Rating
User Sentiment
among all Payroll Software
QuickBooks Payroll has a 'great' User Satisfaction Rating of 89% when considering 626 user reviews from 4 recognized software review sites.
Patriot Payroll has a 'excellent' User Satisfaction Rating of 96% when considering 1898 user reviews from 4 recognized software review sites.
SelectHub research analysts have evaluated QuickBooks Payroll and concluded it earns best-in-class honors for Mobile Capabilities.
Patriot Payroll stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.
Quickbooks Payroll is part of the Intuit suite of programs. Commenters felt it was easy to use, train and adopt with a simple interface that worked well. They found it affordable and found the integrations of time tracking with employee salaries made running payroll a quick process. Commenters said it was reasonably priced and the features worked well. The most popular functionality included automation, tax calculations and filing, and its ability to centralize and organize data. The largest complaint by far was that this program isn’t complex enough for larger organizations. Reviewers recommended only using it for small organizations. Reactions to customer service were very mixed. Reviewers who were satisfied said the support workers got back to them quickly, were friendly, helpful and called back promptly. Other users had adverse reactions say the staff was incompetent, complaining that there was only chat support and complained of always getting different answers. While most were pleased with the price, some reported getting overcharged and said it was difficult to cancel with charges showing up well after they’d terminated the service. Quickbooks Payroll is a good choice for small and medium-sized businesses. Be sure to understand what functionality comes with which pricing plan before purchasing.
Patriot Payroll is a straightforward payroll app with some HR core functionality mixed in. Users like its ease of use and felt the support was responsive, understood the problem well and gave them enough resources. The features were well-reviewed, especially the insurance forms and tax filing abilities, making it administratively advantageous. The users loved the implementation process, which they said went smoothly, guided by the knowledgeable support team. Overall, reviewers felt it was within an appropriate price range for its functionality. On the downside, users didn’t like that the direct deposit required four days of lead time for regular ACH funding. This software may be a good option for small businesses looking to bring their payroll online.
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