SurePayroll vs APS Payroll

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Our analysts compared SurePayroll vs APS Payroll based on data from our 400+ point analysis of Payroll Software, user reviews and our own crowdsourced data from our free software selection platform.

SurePayroll Software Tool

Product Basics

SurePayroll is a web-based solution suitable for small businesses with less than 100 employees. Users can choose from two versions of the software — one for smaller operations. The other serves the needs of individual households that employ a nanny or other caretakers. The full-service solution assists with managing benefits and workers’ compensation. It can also help with processing pay, employee screening and more. Overall, it’s run over 10 million payrolls and supports more than 6,000 different taxes.
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Designed to meet the needs of small and medium-sized businesses, APS Payroll is a cloud-based solution for managing human resources. It provides features to help automate and streamline a variety of core HR tasks including processing payroll, tracking time and attendance, hiring the best talent, managing employee benefits, and creating analytic reports based on user data.

Users can access their account from any internet-connected device to conveniently complete tasks. Built with scalability in mind, it’s able to grow with businesses. Additionally, each organization has access to a dedicated support team and account lead that can assist with tech support and field general assistance inquiries.
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$29.99 Monthly
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$250 Monthly
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Product Assistance

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24/7 Live Support
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Product Insights

  • Time and Money Saver: Customize the payroll package by adding only necessary features. Cut down on tedious data entry and human error by bringing the process online, streamlining and standardizing it.
  • More Convenient: Calculate employee pay from any internet-connected device within minutes. Let users access their personal information and use the self-service options to take control of their finances. Run payroll on the same or the next day after scheduling.
  • Expedited Payroll: Withdraw funds and process payroll from the business in half the time of many other options. Keep payments in account longer with the two-day debit period.
  • Fix Errors Quickly: Cancel the entire process within a specific window and the payroll won’t run. Suitable for fixing issues that come up unexpectedly.
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  • Multiple Pay Options: Direct deposit and pay card options available. Partners with major banks, including US Bank, which offers a pay card and allows employees to use a bank card without an account. 
  • Training: Offers recurring and one-time training courses for individuals and groups. Managers receive notifications when users enroll and complete courses to help ensure that all employees are up to date on all training. 
  • Information Filtering: Offers employee search through filters by sorting according to employee name, number, social security number or description. 
  • Consistent Branding: Branded career pages guarantee consistent branding messages to clearly convey company values to potential new employees. Post on popular job boards including LinkedIn, Indeed and Glassdoor. 
  • Interactive Employee Performance Management: Allows managers to set goals for employees and measure them against specific job-related competencies. Employees can access information, complete self-assessments and electronically sign off on reviews. 
  • Easy-to-Use Templates: Prebuilt templates and customizable reporting options help build schedules and provide insight into the workforce. Create electronic versions of any existing forms for easy record-keeping using a PDF builder. 
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  • Multiple Pay Options: Process multiple pay rates as well as bonuses. Pay for various types of workers, such as 1099 contractors or W-2 workers. Use physical paychecks, direct deposit and deposit checks into different bank accounts to pay employees.
  • Auto Payroll: Set up the system to run payroll automatically with unlimited runs. Run both same-day and next-day payroll.
  • Tax Filing: File and pay taxes automatically at both the state and federal levels. File taxes in all states, including a tax service unique to Pennsylvania. Get peace of mind with a no tax penalty guarantee where SurePayroll promises to resolve issues with the IRS and pay if they are at fault.
  • HR Services: Helps with HR benefits and tasks such as 401(K), workers’ compensation, health insurance, employment screenings and more through the Payroll Plus option.
  • Employee Self-Service: Let employees access pay stubs, W-2’s, 1099-MISC forms and more through the mobile app. Receive email notifications when documents are ready to view.
  • Employee Self-Service: Let employees access pay stubs, W-2’s, 1099-MISC forms and more through the mobile app. Receive email notifications when documents are ready to view.
  • Employee Profiles: Receive alerts about important dates, such as employee birthdays or anniversaries. Organize employee information to streamline reporting processes.
  • Integrations: Link various programs to expand functionality with apps for attendance, time, Intuit Quickbooks, Less Accounting and Xero.
  • Nanny Payments: Pay nannies as a small business and pay Social Security and Medicare. Follow a guide through the specific tax requirements for those employing domestic childcare workers.
  • Time Tracking: Allow employees to clock-in and clock-out through the platform. Track and approve these submissions.
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  • Payroll: Simplifies payroll by reducing errors, avoiding penalties, calculating summary audits and providing a dedicated support team. It also assists in: 
    • Analytics: Creates data-driven decisions about important assets and offers better visualization of payroll metrics. It also offers solutions to questions such as overtime trends on payroll, cost of payroll expense and employee compensation trends. 
    • Compliance: Offers guided tax compliance with a defined process for tax management, payroll tax filings and payments. Also assists payroll process and tax compliance in 411 jurisdictions, in all 50 states. 
  • Self-Service: Provides separate portals for employees and system administrators, with different levels of access and dashboard capabilities based on designation. 
  • Benefits Administration: Tracks and manages all benefits plan types, including medical, dental, life insurance and disability plans. Automatically assigns deduction amounts via mass update during open enrollment. 
  • Multiple Carrier Compatibility: Compatible with all types of benefits providers and ensures coverage under any plan. Automatically sends relevant paperwork and ensures compliance with organizational requirements to guarantee coverage. 
  • Integration: Integrates with more than 100 third-party applications to create a more robust suite for businesses with additional needs that aren’t met by the system. Noteworthy integrations include Xero and Sage Intacct. 
  • Schedule Creation: Allows seamless creation of schedules based on a variety of factors including department, break times, length of time and much more. Employees can be added directly to the template and schedules without the need for recreation again in the future. 
  • Reporting: Organizes data metrics and provides insights into workforce efficiency via more than 80 prebuilt reports. Build reports based on factors such as income, employee demographics, custom options or a combination, and specify whether the reports are public or private. 
  • Affordable Care Act (ACA) Reports: Create and file 1094-C and 1095-C forms with a guided interface. The system automatically checks for discrepancies before filing the forms with the IRS. 
  • Time Management: Efficiently records and tracks HR and payroll processes. Calculates labor expenses, minimizes compliance risks and reports time through various channels such as mobile, kiosk, biometric and online. 
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Product Ranking

#15

among all
Payroll Software

#14

among all
Payroll Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Benefits Management Dashboard And Reporting Expense Management Mobile Capabilities Payroll And Tax Management Platform Capabilities Security And Compliance Time And Attendance Management 52 100 50 56 81 91 92 95 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 611 reviews
Excellent User Sentiment 1249 reviews
88%
of users recommend this product

SurePayroll has a 'great' User Satisfaction Rating of 88% when considering 611 user reviews from 4 recognized software review sites.

92%
of users recommend this product

APS Payroll has a 'excellent' User Satisfaction Rating of 92% when considering 1249 user reviews from 4 recognized software review sites.

5.0 (14)
5.0 (11)
4.4 (376)
4.6 (577)
4.3 (198)
4.6 (610)
4.7 (23)
4.4 (51)

Awards

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APS Payroll stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Easy to Use: Over 80% of users who talked about usability found the system simple to adopt and navigate.
Excellent Functionality: Reviewers who discussed features were pleased in over 70% of comments.
Expedient Payroll Processing: Just under 70% of users who talked about the payroll functions felt they were quick and easy to use.
Printable Checks: Users liked the ability to print checks in just under 70% of reviews that discussed it.
Knowledgeable Customer Service: Over 60% of users who talked about the support felt they were knowledgeable, responsive and helpful.
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Ease of Use: Of users who mentioned the platform’s usability, 85% suggested it’s user-friendly and has an intuitive interface.
Payroll Tracking: The software offers seamless workday tracking and updates irrespective of employee location, according to 84% of reviews on this feature.
Support Team: Customer service is helpful and informative in resolving technical issues, as reviewed by 76% of users mentioning it.
Workflow Automation: Of reviews about workflows, 88% suggested it reduces the need for manual entries by organizing and automating tasks.
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Implementation Issues: Over 80% of reviewers who talked about the setup process said they ran into issues.
Too Pricey for Some: While 56% of commenters said the price was appropriate for small businesses, a significant minority of 44% found it too expensive.
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Not Cost-Effective: The platform is a bit on the pricey side, according to 76% of users who reviewed cost.
Restricted Reporting: The system has limited report usage and exporting, as noted by 60% of users referencing this feature.
Unstable Mobile App: The mobile app’s functionality isn’t user-friendly and creates problems when processing payroll, according to 80% of users who reviewed it.
Limited Customization: Of users who mention customization, 60% stated that some commonly used features such as performance review aren’t customizable.
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SurePayroll is an online payment management system. Many reviewers were pleased with its performance. They said it was easy to use and learn and were happy with its features, especially the tax calculation and filing abilities. Commenters who required physical checks were delighted that it was easy to print and customize them. Most learners liked the helpful customer service and said that the payroll processing was quick and painless. Setup issues were a recurring complaint, with a couple of commenters saying they had problems with integrations. Last, reviewers were extremely mixed on the price. Some felt it was too pricey for small businesses; some thought it was right in their budget. SurePayroll may be a good option for small and medium-sized organizations.

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APS Payroll provides easy-to-use HR management tools and exceptional payroll tracking. Other notable features include workflow management to ease manual tasks, intuitive technology and stellar customer support. Users dislike its restricted mobile app functionality, lack of customization and reporting options, however. The system is a good fit for SMBs that are trying to organize and create workflows, as well as looking for core HR functionality in a unified platform.

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