Home > Payroll Software > SurePayroll > SurePayroll vs Payroll Mate

SurePayroll vs Payroll Mate

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Our analysts compared SurePayroll vs Payroll Mate based on data from our 400+ point analysis of Payroll Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features User Ratings Analyst Summary Screenshots
SurePayroll Software Tool
Payroll Mate Software Tool
SelectHub Award Winner
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Product Basics

SurePayroll is a web-based solution suitable for small businesses with less than 100 employees. Users can choose from two versions of the software — one for smaller operations. The other serves the needs of individual households that employ a nanny or other caretakers. The full-service solution assists with managing benefits and workers’ compensation. It can also help with processing pay, employee screening and more. Overall, it’s run over 10 million payrolls and supports more than 6,000 different taxes.
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Payroll Mate is an on-premise payroll and accounting software that helps prepare pay runs, compensate employees, print pay stubs, calculate taxes, generate reports, process tax forms and more.

It helps control payroll-related functionalities with the help of easier access to staff information, comprehensive reports, compliance to minimum wage laws, instant data backups, holiday and sick leave tracking, employee onboarding, password protection and other business-related functionalities. The product works flexibly with various accounting software including Intuit QuickBooks, Sage Peachtree and Microsoft Accounting.
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$29.99 Monthly
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Tailored to your specific needs
$219 One-Time
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Tailored to your specific needs
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Windows
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Chromebook
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Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
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FAQ
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Knowledge Base
24/7 Live Support

Product Insights

  • Time and Money Saver: Customize the payroll package by adding only necessary features. Cut down on tedious data entry and human error by bringing the process online, streamlining and standardizing it.
  • More Convenient: Calculate employee pay from any internet-connected device within minutes. Let users access their personal information and use the self-service options to take control of their finances. Run payroll on the same or the next day after scheduling.
  • Expedited Payroll: Withdraw funds and process payroll from the business in half the time of many other options. Keep payments in account longer with the two-day debit period.
  • Fix Errors Quickly: Cancel the entire process within a specific window and the payroll won’t run. Suitable for fixing issues that come up unexpectedly.
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  • Automated Compliance: Calculate error-free net pay, social security tax, medicare, local payroll taxes and more automatically. Prepare 941, 944, 940, W2 and W3 payroll forms and a number of state payroll forms. 
  • Secure: Send regular reminders to users to backup company data each time the software is closed to avoid data loss. 
  • Accessibility: Export report data in PDF, CSV, JPEG, BMP and other formats. 
  • Offline Mode: Manually update software in case of no internet access. 
  • Flexible: Register different jobs and rates on the same check for an employee in case of changing job functions. Supports payroll generation for seasonal and part-time employees. 
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  • Multiple Pay Options: Process multiple pay rates as well as bonuses. Pay for various types of workers, such as 1099 contractors or W-2 workers. Use physical paychecks, direct deposit and deposit checks into different bank accounts to pay employees.
  • Auto Payroll: Set up the system to run payroll automatically with unlimited runs. Run both same-day and next-day payroll.
  • Tax Filing: File and pay taxes automatically at both the state and federal levels. File taxes in all states, including a tax service unique to Pennsylvania. Get peace of mind with a no tax penalty guarantee where SurePayroll promises to resolve issues with the IRS and pay if they are at fault.
  • HR Services: Helps with HR benefits and tasks such as 401(K), workers’ compensation, health insurance, employment screenings and more through the Payroll Plus option.
  • Employee Self-Service: Let employees access pay stubs, W-2’s, 1099-MISC forms and more through the mobile app. Receive email notifications when documents are ready to view.
  • Employee Self-Service: Let employees access pay stubs, W-2’s, 1099-MISC forms and more through the mobile app. Receive email notifications when documents are ready to view.
  • Employee Profiles: Receive alerts about important dates, such as employee birthdays or anniversaries. Organize employee information to streamline reporting processes.
  • Integrations: Link various programs to expand functionality with apps for attendance, time, Intuit Quickbooks, Less Accounting and Xero.
  • Nanny Payments: Pay nannies as a small business and pay Social Security and Medicare. Follow a guide through the specific tax requirements for those employing domestic childcare workers.
  • Time Tracking: Allow employees to clock-in and clock-out through the platform. Track and approve these submissions.
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  • Payroll Management: Process payrolls, print checks, calculate salaries, prepare paystubs and more on a centralized platform. Categorize checks, add or delete employees and allow users to access personal information. 
  • Direct Deposits: Save time and costs by simply sending quick, direct deposits into the beneficiary's account. Automatically generates an ACH file to send to the bank and process payments for employees. 
  • Time-Tracking: Calculate working hours, leaves and absences, paid time offs and more for each employee. When creating a payroll check, the software calculates editable vacation and sick hours earned and used. 
  • Automation: Comes with a built-in tax calculator for payroll and paychecks in accordance with federal and state withholdings. Tax tables and formulas are updated regularly and pushed via a flexible touch-free-auto-update mechanism. 
  • Security: Use the password-protected access system to maintain confidentiality. Mask employees' social security numbers on pay stubs to avoid unauthorized access to the personal information of specific employees by other individuals. 
  • Agriculture Payroll: Benefit from agricultural business tools to manage payroll for farm workers and labor contractors. File IRS annual tax form 943, pay workers' salaries, add payroll income based on the chosen business model while staying in compliance with IRS regulations. 
  • Fringe Benefits: Supports fringe benefits to employees for the performance of services, like when an employee uses a business vehicle to commute to and from work. 
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Product Ranking

#15

among all
Payroll Software

#103

among all
Payroll Software

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User Sentiment Summary

Great User Sentiment 611 reviews
Excellent User Sentiment 244 reviews
88%
of users recommend this product

SurePayroll has a 'great' User Satisfaction Rating of 88% when considering 611 user reviews from 4 recognized software review sites.

94%
of users recommend this product

Payroll Mate has a 'excellent' User Satisfaction Rating of 94% when considering 244 user reviews from 2 recognized software review sites.

5.0 (14)
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4.4 (376)
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4.67 (122)
4.3 (198)
4.7 (122)
4.7 (23)
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Awards

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Payroll Mate stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Easy to Use: Over 80% of users who talked about usability found the system simple to adopt and navigate.
Excellent Functionality: Reviewers who discussed features were pleased in over 70% of comments.
Expedient Payroll Processing: Just under 70% of users who talked about the payroll functions felt they were quick and easy to use.
Printable Checks: Users liked the ability to print checks in just under 70% of reviews that discussed it.
Knowledgeable Customer Service: Over 60% of users who talked about the support felt they were knowledgeable, responsive and helpful.
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Ease of Use: Many users find Payroll Mate intuitive and easy to navigate, even for those with limited accounting experience. They appreciate the straightforward interface and clear instructions, making it simple to set up and manage payroll tasks.
Affordable Pricing: Compared to other payroll software options, Payroll Mate is often praised for its competitive pricing, especially for small businesses and freelancers. Users appreciate the value for money, especially when considering the features and functionality offered.
Reliable Support: Users consistently highlight the responsive and helpful customer support provided by Payroll Mate. They appreciate the availability of phone, email, and online resources to address any questions or issues promptly.
Time-Saving Features: Payroll Mate automates many payroll tasks, such as calculating taxes and generating paychecks, saving users significant time and effort. Users appreciate the ability to streamline their payroll process and focus on other aspects of their business.
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Implementation Issues: Over 80% of reviewers who talked about the setup process said they ran into issues.
Too Pricey for Some: While 56% of commenters said the price was appropriate for small businesses, a significant minority of 44% found it too expensive.
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Limited Mobile Functionality: Some users have reported that the mobile app is not as robust as the desktop version, making it difficult to manage payroll on the go. For example, some users have found that they cannot access certain features or that the app is slow and buggy.
Customer Support Issues: Several users have expressed frustration with the customer support experience, citing long wait times and unhelpful responses. For instance, some users have reported that they were unable to get their questions answered or that the support team was not able to resolve their issues.
Integration Challenges: Some users have encountered difficulties integrating Payroll Mate with other business software, such as accounting programs. For example, some users have reported that the integration process was complex or that the software did not work as expected.
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SurePayroll is an online payment management system. Many reviewers were pleased with its performance. They said it was easy to use and learn and were happy with its features, especially the tax calculation and filing abilities. Commenters who required physical checks were delighted that it was easy to print and customize them. Most learners liked the helpful customer service and said that the payroll processing was quick and painless. Setup issues were a recurring complaint, with a couple of commenters saying they had problems with integrations. Last, reviewers were extremely mixed on the price. Some felt it was too pricey for small businesses; some thought it was right in their budget. SurePayroll may be a good option for small and medium-sized organizations.

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Payroll Mate is a desktop-based payroll software that's been around for a while, and it's been a popular choice for small businesses. But is it still a good option in today's market? Users praise Payroll Mate for its affordability and ease of use. It's a standalone program, so you don't need to rely on the cloud or a monthly subscription. This is a big selling point for businesses that are concerned about security or prefer to have complete control over their data. Payroll Mate also offers a wide range of features, including the ability to calculate taxes, print checks, and generate tax forms. It's compatible with popular accounting software like QuickBooks and Sage 50, making it easy to integrate into your existing systems. However, Payroll Mate has its drawbacks. Some users have complained about the software's interface, which they find outdated and clunky. Others have noted that the software can be slow and prone to errors. Payroll Mate also lacks some of the advanced features found in cloud-based payroll solutions, such as mobile access and real-time reporting. Overall, Payroll Mate is a good option for small businesses that are looking for a simple, affordable payroll solution. It's not the most feature-rich or user-friendly option on the market, but it gets the job done. If you're a small business owner who prefers to keep things simple and manage your payroll in-house, Payroll Mate might be a good fit for you.

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Screenshots

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