TriNet vs Payroll4Free

Last Updated:

Our analysts compared TriNet vs Payroll4Free based on data from our 400+ point analysis of Payroll Software, user reviews and our own crowdsourced data from our free software selection platform.

Payroll4Free Software Tool

Product Basics

TriNet is a cloud-based HR solution that’s ideal for small and medium-sized businesses, focusing on payroll, benefits and compliance.

Acquired by TriNet in February 2022, Zenefits was previously recognized for its all-in-one approach to HR, emphasizing benefits administration and employee management. The platform supports onboarding new employees, tracking time and attendance, managing payroll and monitoring performance.

After running through the demo, I felt that navigation was particularly well-suited for beginners. Its simple layout streamlines administrative tasks without needing extensive HR expertise.

An issue a lot of workplaces face is handling employee burnout. Many users mention how easy it is to submit PTO, helping their employees take the time off they need without needing admin approval.

Another common HR challenge is benefits enrollment. With so many plan options, it’s easy to feel overwhelmed. On top of that, employees often have limited time to make decisions, which can lead to rushed choices or forgetting to enroll at all. TriNet addresses these challenges by providing tools like automated notifications and detailed cost breakdowns to simplify the enrollment process.

Users appreciate the user-friendly interface and automated processes, which lessen the manual workload for HR teams. Some consider it basic, but most value its straightforward design. In contrast, opinions vary on customer support wait times.

There are three pricing plans: Essentials $8 annually or $10 monthly, Growth $16 annually or $20 monthly, and Zen $27 annually or $33 monthly, all charged per user. For exact pricing information, we recommend requesting a quote from their website.

Overall, TriNet helps manage payroll, benefits and employee performance with tools like time tracking, automated payroll and employee engagement surveys.

What else can it do? Let’s take a closer look.


TriNet at a Glance

Support Options
  • Phone and email
  • Training videos
  • Help Center
  • Chat
Top Modules/Functions and Our Analyst Score
  • Time and attendance (100)
  • Document management (98)
  • Payroll management (95)
Strengths
  • User-friendly design
  • Easy benefits enrollment
  • Automation options
Limitations
  • Mixed reviews on customer support wait times.
  • Basic functionality may lack depth for advanced users.
Mobile Access Yes. (2.2 rating on Google Play)

Industry Specialties

Serves all industries, including but not limited to:

  • Healthcare
  • Technology
  • Manufacturing
  • Professional Services
  • Retail

Pricing Plans

Feature/Functionality

Essentials

Growth

Zen

Price

$8 annually, $10 monthly

$16 annually, $20 monthly

$27 annually, $33 monthly

Core HR Included

Yes

Yes

Yes

Benefits

Yes

Yes

Yes

Recruiting

Yes

Yes

Yes

Time and Attendance

Yes

Yes

Yes

HR Advisory Desk

Yes

Yes

Yes

People Analytics

No

Yes

Yes

Real-time Comparison Salary Data

No

Yes

Yes

Custom Compensation Benchmark Options

No

Yes

Yes

Goal Management

No

Yes

Yes

Employee Engagement Surveys

No

No

Yes

People Hub

No

No

Included

Payroll Tax Filing

Add-On

Add-On

Included

General Ledger

Add-On

Add-On

Included

Contractor payments

Add-On

Add-On

Included

read more...
Payroll4Free offers online payroll services and professional support to small businesses. It is easy-to-use, secure and was built to handle both simple and complex payroll requirements. It tackles all payroll matters for businesses, including direct deposits, employee and contractor payments and tax form calculations.

Its basic features are available free of charge for small businesses with less than 25 employees. It helps businesses pay employees via paper check, direct deposit or a combination of both. Companies can use it to make payments to contractors and file year-end taxes. It also calculates federal, state and local taxes and grants access to filled out tax forms.

It offers an employee portal that helps staff members edit or access their personal information from anywhere. It can be used to generate reports that offer insight into a company’s taxes, earnings, benefits and more.
read more...
$8 Monthly
Get a free price quote
Tailored to your specific needs
$35 Monthly
Get a free price quote
Tailored to your specific needs
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Reduce Busy Work: Create approval workflows to make daily tasks more efficient. These workflows can be applied to any employee changes, including promotions, terminations and new hires. Automating these processes saves time and reduces administrative overhead. A couple of fully supported features that further cut down on manual work include ACA eligibility calculations and real-time data synchronization, according to our Express App.
  • Get Intelligent Insights: Access reports smoothly, from executives to administrators—with customizable permissions for security. Get real-time data through prebuilt reports on turnover, compensation, equal opportunity and more, plus create custom reports for your key KPIs.
    • TriNet fully supports timesheet management, custom fields, and charts and visualizations for data-driven decision-making.
  • Empower Employees: Let your employees take the reins with employee self-service (ESS) tools to manage their information, including viewing pay stubs and updating benefits elections.
    • New hires can self-enroll in benefits like healthcare and 401k during onboarding or later on.
    • Employees can update their personal info, such as family details, marital status updates, birthdays and work permits.
    • Self-service leave requests are moderately supported.
  • Provide Mobile Access: Check benefits, view pay stubs, access the company directory, clock in and out, and close tasks on the go. Admins can also cross off performance reviews, payroll and time off tasks right from their phones via mobile apps for iOS and Android devices.
    • Simplify PTO: View and request time off in a few steps on the mobile app.
  • Ensure Compliance: Ensure ACA compliance with built-in explanations, tailored configuration suggestions, e-filing, compliance status visibility, offboarding features and ERISA data storage.
  • Connect to Popular Platforms: Use third-party apps for ATS, productivity, 401(k), expense management, employee engagement, learning and development, and accounting (just to name a few). Apps include G Suite, Slack, OnPay and Salesforce.
  • Access TriNet Perks: Provide your employees access to discounts and corporate rates on brands like Costco, AMC Theaters, Disneyland, PODS, and Columbia Sportswear.
read more...
  • Quick Setup: Businesses opting for Payroll4Free can get it up and running quickly and easily. It comes with a guided, step-by-step account set-up tool for prompt installation. 
  • Easy-to-Use: It is easy to navigate and requires minimal training to get the hang of its offerings. Its interface has a menu bar at the top of the screen and a number of tiles to perform payroll-related functions. Hitting a relevant tile takes users to a grid-style data-entry screen. Administrators can add employees, log their working hours and process payroll on this grid screen. All employee details are visible on the grid screen, and businesses have the option to pay them via checks or direct deposits. 
  • Integrations: Payroll4Free allows its users to export their payroll data to third-party accounting programs like Quickbooks, banks, benefit companies and more. It lets users import employee working hours from a time clock file. 
  • Affordable: It offers free payroll services to businesses with less than 25 employees who are on a tight budget. It simplifies payroll for new companies, and it can also be used by companies with more than 25 employees for a minimal subscription fee. 
  • Friendly Assistance:  It offers additional support from experienced payroll and tax professionals, who can be contacted for payroll-related advice in tricky scenarios. 
read more...
  • Payroll: Log on, go to your payroll overview, and you'll see tasks you need to complete at the top. Click open payroll and review and approve your next pay run. There are also indicators that let you know if anything looks off to prevent payroll errors.
    • Pay Cycle Tracking: Monitor pay cycles and important dates categorized by employee groups (exempt vs non-exempt) with downloadable calendar views.
    • Advanced Issue Notifications: Receive indicators for potential payroll issues prior to final approval, with advanced filters for insights (location, department, job code).
    • Reimbursements: Make reimbursements easy. Choose the type (like driving) and enter the amount right on the platform.
  • Integrations: Integrate with popular accounting software platforms like Xero and QuickBooks.
  • Benefits Administration: Offer standard medical, dental and vision benefits, along with life and disability insurance. Additionally, there are commuter benefits, COBRA administration, workers comp, FSA and HSA. Filter from hundreds of providers for easy comparison and manage their information from a dashboard.
    • Transparent Pricing: Know where your money's going with monthly cost breakdowns that lay out all the details, from dental to life insurance.
  • Time Management: Keep an eye on clock-in/out times and hours worked with real-time dashboards. Set up customizable PTO policies, streamline workflows, view calendars, approve requests with a click and let employees manage their sick days/time-off requests.
  • TimeKeeper iPad App: Protect against fraud and time theft by taking pictures of employees when they check in or out.
  • Performance Management: Leverage goal management, meetings, action items and performance tracking. Run peer and 360-degree reviews using prebuilt templates and customizable questions.
  • Document Management: Centralize employee documents, create custom folders and specify which employees have access.
  • Recruiting and Hiring: Handle all your hiring tasks digitally, fast track completing offer letters with templates and run background checks.
    • Job Post Sharing: Share job listings on free job boards and social media, or boost them on paid channels with just a few clicks.
    • Automated Communication: Send automated texts, emails and notifications to prevent candidates from getting stuck in one step of the hiring process.
    • Candidate Profiles: Click on a candidate's name to access their profile, where you can view their resume, scorecard, assessments, emails, and documents all in one place. Easily reject or advance candidates with just a click from their profile.
    • Seamless Hiring: Once you select a candidate for hire, simply choose their start date and hit "hire." Celebrate when they’re officially onboarded.
  • Onboarding: New hire info syncs across the suite, so you won't have to enter it twice (or worry about double entry). New employees can also manage their part of the process to keep everything accurate and on time.
    • Employee Progress Dashboard: Track who’s completed enrollment and send reminders or invitations to new hires.
  • Compliance Assistant: Use this built-in tool to track federal HR deadlines and set custom reminders. You’ll find detailed explanations of compliance deadlines that could affect your business and sync reminders with your personal calendar. There are also resources to provide a better understanding of regulatory requirements, including ACA, COBRA, EEOC and I-9 compliance.
read more...
  • Pay Employees and Contractors: Payroll4Free lets businesses make payments to contractors and pay salaries to their employees. It gives users the option to clear contractor payments from the new employee setup screen. Businesses can choose to process a 1099 form end at the end of the year for newly hired contractors rather than using a W-2. 
  • Tax Forms and Calculations: It takes care of all tax preparations and filings for businesses. It computes all federal, state and local taxes for its users and provides access to completed tax forms. It also makes all requisite deposits and tax filings, including W-2, at the end of the year. 
  • Paper Checks or Direct Deposits: It facilitates payments to employees and contractors through paper checks or direct deposits. Businesses can also choose to make payments using a combination of both methods according to their convenience. 
  • Employee Portal: Payroll4Free comes with an employee portal that gives staff members access to their personal information online, using any device. Employees have access to previous and current salary slips and year-end tax forms like W-2s. Employees can also edit their personal information, review leave statuses and manage their vacation time and requests. 
  • Track Employee Time-Offs: It gives businesses numerous options to track employee vacations, sick leave and PTO. It calculates the total number of working hours per employee based on their time spent with the company. This data can then be used to compute remuneration and overtime payments, if any. 
  • Detailed Reporting: Payroll4Free offers detailed reporting options to keep businesses updated on their payroll information. It provides detailed reports on earnings, benefits, taxes, accrued time off and a payroll journal. These reports offer deep insights into a company’s performance and help users make smart business decisions. 
read more...

Product Ranking

#10

among all
Payroll Software

#45

among all
Payroll Software

Find out who the leaders are

Analyst Rating Summary

89
47
89
73
100
40
40
0
Show More Show More

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

TriNet
Payroll4Free
+ Add Product + Add Product
Benefits Management Dashboard And Reporting Expense Management Mobile Capabilities Payroll And Tax Management Platform Capabilities Security And Compliance Time And Attendance Management 89 100 40 67 92 100 100 100 73 40 0 0 71 41 60 20 0 25 50 75 100
83%
0%
17%
67%
0%
33%
100%
0%
0%
40%
0%
60%
0%
0%
100%
0%
0%
100%
60%
0%
40%
0%
0%
100%
89%
0%
11%
66%
3%
31%
100%
0%
0%
44%
0%
56%
100%
0%
0%
60%
0%
40%
100%
0%
0%
13%
0%
87%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

93%
0%
7%
21%
0%
79%

User Sentiment Summary

Great User Sentiment 1503 reviews
Fair User Sentiment 9 reviews
82%
of users recommend this product

TriNet has a 'great' User Satisfaction Rating of 82% when considering 1503 user reviews from 5 recognized software review sites.

64%
of users recommend this product

Payroll4Free has a 'fair' User Satisfaction Rating of 64% when considering 9 user reviews from 1 recognized software review sites.

5.0 (14)
n/a
4.0 (460)
n/a
4.2 (822)
3.2 (9)
4.0 (3)
n/a
3.7 (204)
n/a

Awards

SelectHub research analysts have evaluated TriNet and concluded it earns best-in-class honors for Platform Capabilities and Time and Attendance Management.

Platform Capabilities Award
Time and Attendance Management Award

we're gathering data

Synopsis of User Ratings and Reviews

Ease of Use: Many users find the platform simple to navigate, making it easy to view paychecks, track time and attendance, manage payroll, and administer benefits.
Automation: Payroll and benefits processes are largely automated, reducing manual tasks and improving efficiency.
Customer Support: The support team is often praised for being professional, friendly and helpful. There are various support options available, including chat and phone and the ability to track case submissions.
Smooth Benefits Enrollment: Most users like its insurance options (especially with it being all integrated right into the platform), including re-enrollment options, multiple language support and mobile enrollment. Overall, the majority found the process hassle-free.
Show more
Easy to Use: Users praise Payroll4Free for its intuitive design and ease of use, making payroll processing straightforward even for those without prior experience.
Affordable Pricing: Many users appreciate the cost-effectiveness of Payroll4Free, especially smaller businesses or startups with limited budgets.
Reliable Customer Support: Users highlight the responsive and helpful customer support provided by Payroll4Free, ensuring any issues or questions are addressed promptly.
Show more
Basic Functionality: Users find the platform design on the basic side, which can be a double-edged sword. While it simplifies navigation, it may feel less intuitive.
Customer Support Wait Times: Some users reported long wait times and the need to connect with multiple support representatives. There are designated support representatives, but the availability depends on the plan you opt for.
Integration Challenges: There have been difficulties linking multiple companies within the platform, complicating things like time-off approvals.
Show more
Limited Customer Support: Users have reported difficulties reaching customer support and receiving timely assistance when encountering issues.
Occasional System Glitches: Some users have experienced occasional system errors or glitches that disrupt their payroll processing.
Basic Feature Set: Payroll4Free is generally considered suitable for businesses with straightforward payroll needs, as it may lack some advanced features found in other payroll software.
Show more

In HR, you're responsible for a lot of paperwork for core functions like recruiting, tax filing, payroll and performance management (just to name a few). Trying to keep every document organized and secure the old-fashioned way might feel like managing the Smithsonian.;TriNet can alleviate your document management woes by keeping everything in one place in the cloud.Its platform includes HR management and administration tools, recruiting, payroll and benefits. Overall, I found the design practical and simple. It didn't leave me guessing where to find things.;Manage access to folders and documents, create custom folders and specify which employees have access. In the upper right corner, you'll find your profile along with an arrow that reveals menu options. The top right also features your inbox, notifications, help and a handy search bar.It has separate tabs for worker and company documents. Creating folders to stay organized is easy with the bright orange "Create New Folder" option. Each document allows you to hover over it, where you can click the pencil icon to edit or the trash can icon to delete.Manage employees’ benefits eligibility, view benefit costs and change enrollment details. Scroll down and see everything covered under your plan, from dental and vision to life insurance. To get employees on board, set your open enrollment dates and automate notifications.;Customize email invites, preview the employee experience and ensure no one misses enrollment – once it’s open, they’ll see it as a task at the top of their dashboard.;There’s no guessing when it comes to employee costs, the company contribution and total because it’s laid out clearly in the monthly cost breakdown. Plus, when enrollment time rolls around, there’s a start renewal link, side-by-side plan comparisons and a quoting tool.;My favorite feature is the step-by-step guide because even if you’ve gone through the labyrinth of benefits enrollment seemingly a hundred times, there’s still a lot of ground to cover, which makes setting everything up less overwhelming. Make your enrollment setup unforgettable with benefits checklists that ensure employees don’t miss important options.The payroll module is reasonably straightforward. The layout is on the simple side, featuring main menu optionhs including Overviews, People, Timeline, Reports, Taxes, Forms and Settings.;Just like conveniently passing by a coffee shop on your way to work, essentially every payroll task you have to check off is connected and easy to find. Manage employee notifications, download payroll reports and approve payroll — all in one place.;The candidate landing page is simple. It shows the person’s name to the very left; on the right, you can view their contact info (there’s a phone icon and email icon), location, workflow status, source (like your career page) and the date they applied.So, what happens after clicking a candidate's name? You get directed to their profile and, from there, view their resume, scorecard, assessments, emails and documents. There are options at the top to reject or advance candidates. Once they move to hiring, you select their start date and press hire candidate, and ta-da — you’re greeted with virtual confetti.;I like that there are conveniently automated communication options like sending text messages. It's especially helpful if you’re hiring multiple people and don’t want to lose track of candidates or get anyone stuck in one of the hiring steps.;While everyone learns things at their own pace, from my perspective, I found TriNet a good fit for beginners.;

Show more

Is Payroll4Free truly free, or is there a hidden cost? User reviews from the past year suggest Payroll4Free delivers on its promise of a free and easy-to-use payroll solution, particularly for small businesses with 25 or fewer employees. Users praise its intuitive interface, highlighting the guided account setup wizard and straightforward navigation. They appreciate the software's ability to handle both employee and contractor payments, simplifying the payment process. The automatic tax calculations are a major plus, easing the burden of payroll tax compliance. Some users even compared their manual calculations to Payroll4Free's reports, finding them to be spot-on. However, the "free" aspect comes with caveats. The software is ad-supported, which some users find intrusive. While the free version allows for 12 pay runs per year, exceeding this limit requires an upgrade. Additional fees apply for features like direct deposit, contractor payments, and multi-state employee payments. Users also point out limitations in functionality, noting that Payroll4Free is best suited for basic payroll needs. Larger companies or those requiring advanced features like robust reporting, automation, and analytics might find Payroll4Free lacking. Alternatives like OnPay, with its base price of $40 per month plus $6 per employee, offer more comprehensive features. In conclusion, Payroll4Free is a viable option for startups and small businesses with limited budgets and straightforward payroll requirements. Its ease of use, free basic features, and accurate tax calculations make it an attractive choice for those seeking a no-frills payroll solution. However, businesses with more complex needs or a larger workforce might find themselves outgrowing Payroll4Free's capabilities and needing to consider paid alternatives.

Show more

Screenshots

Top Alternatives in Payroll Software


ADP Workforce Now

APS Payroll

Gusto

Namely

OnPay

Patriot Payroll

Paychex

Paycom

Paycor

Paylocity

Payroll4Free

QuickBooks Payroll

Rippling

Workday HCM

Related Categories

Head-to-Head Comparison

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings