TriNet vs Namely

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Our analysts compared TriNet vs Namely based on data from our 400+ point analysis of Payroll Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

TriNet is a cloud-based HR solution that’s ideal for small and medium-sized businesses, focusing on payroll, benefits and compliance.

Acquired by TriNet in February 2022, Zenefits was previously recognized for its all-in-one approach to HR, emphasizing benefits administration and employee management. The platform supports onboarding new employees, tracking time and attendance, managing payroll and monitoring performance.

After running through the demo, I felt that navigation was particularly well-suited for beginners. Its simple layout streamlines administrative tasks without needing extensive HR expertise.

An issue a lot of workplaces face is handling employee burnout. Many users mention how easy it is to submit PTO, helping their employees take the time off they need without needing admin approval.

Another common HR challenge is benefits enrollment. With so many plan options, it’s easy to feel overwhelmed. On top of that, employees often have limited time to make decisions, which can lead to rushed choices or forgetting to enroll at all. TriNet addresses these challenges by providing tools like automated notifications and detailed cost breakdowns to simplify the enrollment process.

Users appreciate the user-friendly interface and automated processes, which lessen the manual workload for HR teams. Some consider it basic, but most value its straightforward design. In contrast, opinions vary on customer support wait times.

There are three pricing plans: Essentials $8 annually or $10 monthly, Growth $16 annually or $20 monthly, and Zen $27 annually or $33 monthly, all charged per user. For exact pricing information, we recommend requesting a quote from their website.

Overall, TriNet helps manage payroll, benefits and employee performance with tools like time tracking, automated payroll and employee engagement surveys.

What else can it do? Let’s take a closer look.


TriNet at a Glance

Support Options
  • Phone and email
  • Training videos
  • Help Center
  • Chat
Top Modules/Functions and Our Analyst Score
  • Time and attendance (100)
  • Document management (98)
  • Payroll management (95)
Strengths
  • User-friendly design
  • Easy benefits enrollment
  • Automation options
Limitations
  • Mixed reviews on customer support wait times.
  • Basic functionality may lack depth for advanced users.
Mobile Access Yes. (2.2 rating on Google Play)

Industry Specialties

Serves all industries, including but not limited to:

  • Healthcare
  • Technology
  • Manufacturing
  • Professional Services
  • Retail

Pricing Plans

Feature/Functionality

Essentials

Growth

Zen

Price

$8 annually, $10 monthly

$16 annually, $20 monthly

$27 annually, $33 monthly

Core HR Included

Yes

Yes

Yes

Benefits

Yes

Yes

Yes

Recruiting

Yes

Yes

Yes

Time and Attendance

Yes

Yes

Yes

HR Advisory Desk

Yes

Yes

Yes

People Analytics

No

Yes

Yes

Real-time Comparison Salary Data

No

Yes

Yes

Custom Compensation Benchmark Options

No

Yes

Yes

Goal Management

No

Yes

Yes

Employee Engagement Surveys

No

No

Yes

People Hub

No

No

Included

Payroll Tax Filing

Add-On

Add-On

Included

General Ledger

Add-On

Add-On

Included

Contractor payments

Add-On

Add-On

Included

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Namely is a comprehensive software solution designed to streamline HR management tasks, making it particularly well-suited for mid-sized companies seeking to manage their workforce efficiently. This platform stands out for its ability to integrate core HR functions, payroll, benefits administration, and talent management into a single, user-friendly interface. One of the key benefits of Namely is its emphasis on improving employee engagement and compliance, offering tools that facilitate a better workplace culture. Its popular features, such as customizable HR workflows and robust reporting capabilities, allow businesses to tailor the software to their specific needs, enhancing operational efficiency. When compared to similar products, users often highlight Namely's intuitive design and responsive customer support as significant advantages. Pricing for Namely typically follows a per-employee-per-month model, which allows for scalability and flexibility in budget planning, making it a cost-effective choice for companies looking to invest in a comprehensive HR management solution.
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Small 
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Windows
Mac
Linux
Android
Chromebook
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Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile
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Life Is Good
MacStadium
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WorkWave
Wunderkind

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Reduce Busy Work: Create approval workflows to make daily tasks more efficient. These workflows can be applied to any employee changes, including promotions, terminations and new hires. Automating these processes saves time and reduces administrative overhead. A couple of fully supported features that further cut down on manual work include ACA eligibility calculations and real-time data synchronization, according to our Express App.
  • Get Intelligent Insights: Access reports smoothly, from executives to administrators—with customizable permissions for security. Get real-time data through prebuilt reports on turnover, compensation, equal opportunity and more, plus create custom reports for your key KPIs.
    • TriNet fully supports timesheet management, custom fields, and charts and visualizations for data-driven decision-making.
  • Empower Employees: Let your employees take the reins with employee self-service (ESS) tools to manage their information, including viewing pay stubs and updating benefits elections.
    • New hires can self-enroll in benefits like healthcare and 401k during onboarding or later on.
    • Employees can update their personal info, such as family details, marital status updates, birthdays and work permits.
    • Self-service leave requests are moderately supported.
  • Provide Mobile Access: Check benefits, view pay stubs, access the company directory, clock in and out, and close tasks on the go. Admins can also cross off performance reviews, payroll and time off tasks right from their phones via mobile apps for iOS and Android devices.
    • Simplify PTO: View and request time off in a few steps on the mobile app.
  • Ensure Compliance: Ensure ACA compliance with built-in explanations, tailored configuration suggestions, e-filing, compliance status visibility, offboarding features and ERISA data storage.
  • Connect to Popular Platforms: Use third-party apps for ATS, productivity, 401(k), expense management, employee engagement, learning and development, and accounting (just to name a few). Apps include G Suite, Slack, OnPay and Salesforce.
  • Access TriNet Perks: Provide your employees access to discounts and corporate rates on brands like Costco, AMC Theaters, Disneyland, PODS, and Columbia Sportswear.
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  • Save Time: Automatically perform common actions, such as approving promotions or pay raises, with workflows. Eliminate the need to assign new users every time an employee leaves or changes positions via role-based approvals assigned to titles rather than individual employees. 
  • Organize Workflows: Create different workflows for different departments, teams and additional groups at company. 
  • Keep Everyone Informed: Stay updated on the latest company news with a central news feed that supports uploading images, GIFs and videos. 
  • Configure Employee Profiles: Choose which fields to include when setting up employee profiles. 
  • Build Org Charts: Set up org charts that show the relationship of every worker. Supports teams of any size, along with multiple leaders. Automatically updates when new hires join, using the relationships stored in the employee database. 
  • Track Events: Stay on top of important dates like holidays, legal deadlines and other events, as the calendar feature has critical dates already included. Download it as an ICS file to sync with an online calendar. Also includes monthly resources and tips on HR topics. 
  • Control Access: Manage access controls for data by assigning user roles and setting permissions so everyone can access the information they need without compromising sensitive data. 
  • Plug In Apps: Integrate with over 50 partner apps from eSignature and international payroll to office management and HR outsourcing. Includes TSheets, Litmos, OneLogin, G Suite, Adobe, Jobvite and Ameriflex. 
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  • Payroll: Log on, go to your payroll overview, and you'll see tasks you need to complete at the top. Click open payroll and review and approve your next pay run. There are also indicators that let you know if anything looks off to prevent payroll errors.
    • Pay Cycle Tracking: Monitor pay cycles and important dates categorized by employee groups (exempt vs non-exempt) with downloadable calendar views.
    • Advanced Issue Notifications: Receive indicators for potential payroll issues prior to final approval, with advanced filters for insights (location, department, job code).
    • Reimbursements: Make reimbursements easy. Choose the type (like driving) and enter the amount right on the platform.
  • Integrations: Integrate with popular accounting software platforms like Xero and QuickBooks.
  • Benefits Administration: Offer standard medical, dental and vision benefits, along with life and disability insurance. Additionally, there are commuter benefits, COBRA administration, workers comp, FSA and HSA. Filter from hundreds of providers for easy comparison and manage their information from a dashboard.
    • Transparent Pricing: Know where your money's going with monthly cost breakdowns that lay out all the details, from dental to life insurance.
  • Time Management: Keep an eye on clock-in/out times and hours worked with real-time dashboards. Set up customizable PTO policies, streamline workflows, view calendars, approve requests with a click and let employees manage their sick days/time-off requests.
  • TimeKeeper iPad App: Protect against fraud and time theft by taking pictures of employees when they check in or out.
  • Performance Management: Leverage goal management, meetings, action items and performance tracking. Run peer and 360-degree reviews using prebuilt templates and customizable questions.
  • Document Management: Centralize employee documents, create custom folders and specify which employees have access.
  • Recruiting and Hiring: Handle all your hiring tasks digitally, fast track completing offer letters with templates and run background checks.
    • Job Post Sharing: Share job listings on free job boards and social media, or boost them on paid channels with just a few clicks.
    • Automated Communication: Send automated texts, emails and notifications to prevent candidates from getting stuck in one step of the hiring process.
    • Candidate Profiles: Click on a candidate's name to access their profile, where you can view their resume, scorecard, assessments, emails, and documents all in one place. Easily reject or advance candidates with just a click from their profile.
    • Seamless Hiring: Once you select a candidate for hire, simply choose their start date and hit "hire." Celebrate when they’re officially onboarded.
  • Onboarding: New hire info syncs across the suite, so you won't have to enter it twice (or worry about double entry). New employees can also manage their part of the process to keep everything accurate and on time.
    • Employee Progress Dashboard: Track who’s completed enrollment and send reminders or invitations to new hires.
  • Compliance Assistant: Use this built-in tool to track federal HR deadlines and set custom reminders. You’ll find detailed explanations of compliance deadlines that could affect your business and sync reminders with your personal calendar. There are also resources to provide a better understanding of regulatory requirements, including ACA, COBRA, EEOC and I-9 compliance.
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  • Payroll: Includes:
    • Regulatory compliance, employee access, prebuilt reports, and automatic generation and filing of 1094s and 1095s for ACA.
    • Benefits deduction calculations, so payroll numbers are always updated.
    • Automatic syncing with all HR data.
    • End-of-year reporting like W-2s and 1099s, including tax filing.
  • Time and Attendance: Enables:
    • Data transfer to the payroll module for accurate processing, with options for online time tracking. Offers physical clocks equipped with punch-in methods such as PIN, fingerprint and ID card.
    • Data summary views surrounding hourly workers with the admin dashboard, which shows and uses reports to drill into greater detail on different metrics.
    • Scheduling, managing overtime and performing mass editing actions.
  • Talent Management: Provides onboarding capabilities, eSignature, custom performance reviews, task tracking, configurable employee surveys, goal management, customizable automated review cycles and more. 
  • Benefits Administration: Includes health insurance, FSA and HSA options, life and disability insurance, 401(k), wellness programs, and more. Additional insurance coverage for pets and identity theft available as well. Namely Exchange automatically sends employee elections to Cigna. 
  • HR Analytics: Contains:
    • Metrics on diversity using factors like gender and age.
    • Pay gap analyses for gender and ethnicity, sorted by job level, department and other criteria.
    • Dashboard with KPIs such as trends for headcount, time off and attrition.
    • Custom reports to gain deeper insights and compare performance against industry benchmarks.
  • Mobile App: Available for iOS and Android, with geo-fencing for time management. Employees can request time off, while managers can receive notifications and view team PTO. 
  • Open API: Enables Namely to act as a system of record and facilitates single sign-on. Import data from other platforms, such as an applicant tracking system, learning management system or ERP. 
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Product Ranking

#10

among all
Payroll Software

#18

among all
Payroll Software

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Analyst Rating Summary

89
89
89
94
100
100
40
60
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Dashboard and Reporting
Platform Capabilities
Security and Compliance
Time and Attendance Management
Native Integrations and Extensibility
Dashboard and Reporting
Platform Capabilities
Security and Compliance
Payroll and Tax Management
Benefits Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

TriNet
Namely
+ Add Product + Add Product
Benefits Management Dashboard And Reporting Expense Management Mobile Capabilities Payroll And Tax Management Platform Capabilities Security And Compliance Time And Attendance Management 89 100 40 67 92 100 100 100 94 100 60 67 95 100 100 91 0 25 50 75 100
83%
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92%
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8%
100%
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100%
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100%
20%
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80%
60%
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40%
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40%
89%
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11%
92%
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8%
100%
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88%
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12%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

93%
0%
7%
71%
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29%

User Sentiment Summary

Great User Sentiment 1503 reviews
Great User Sentiment 1299 reviews
82%
of users recommend this product

TriNet has a 'great' User Satisfaction Rating of 82% when considering 1503 user reviews from 5 recognized software review sites.

81%
of users recommend this product

Namely has a 'great' User Satisfaction Rating of 81% when considering 1299 user reviews from 6 recognized software review sites.

5.0 (14)
4.8 (12)
4.0 (460)
3.9 (247)
n/a
4.16 (411)
4.2 (822)
4.2 (407)
4.0 (3)
4.3 (30)
3.7 (204)
3.7 (192)

Awards

SelectHub research analysts have evaluated TriNet and concluded it earns best-in-class honors for Platform Capabilities and Time and Attendance Management.

Platform Capabilities Award
Time and Attendance Management Award

SelectHub research analysts have evaluated Namely and concluded it earns best-in-class honors for Platform Capabilities.

Platform Capabilities Award

Synopsis of User Ratings and Reviews

Ease of Use: Many users find the platform simple to navigate, making it easy to view paychecks, track time and attendance, manage payroll, and administer benefits.
Automation: Payroll and benefits processes are largely automated, reducing manual tasks and improving efficiency.
Customer Support: The support team is often praised for being professional, friendly and helpful. There are various support options available, including chat and phone and the ability to track case submissions.
Smooth Benefits Enrollment: Most users like its insurance options (especially with it being all integrated right into the platform), including re-enrollment options, multiple language support and mobile enrollment. Overall, the majority found the process hassle-free.
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Role-Based Access: Available with a single click, this feature allows users to view, add and update information anytime, according to 100% of reviews mentioning it.
Customization: It’s possible to customize almost all functions and operations, as noted by all reviews of customization.
User-Friendly: As per 80% reviews on this element, a user-friendly interface makes navigation easy.
Regular Updates: All reviews on updates indicated that Namely releases updates regularly to improve its functions and capabilities.
Comprehensive Solutions: All users referring to this aspect appreciated the end-to-end HCM capabilities for HR, payroll and benefits.
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Basic Functionality: Users find the platform design on the basic side, which can be a double-edged sword. While it simplifies navigation, it may feel less intuitive.
Customer Support Wait Times: Some users reported long wait times and the need to connect with multiple support representatives. There are designated support representatives, but the availability depends on the plan you opt for.
Integration Challenges: There have been difficulties linking multiple companies within the platform, complicating things like time-off approvals.
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Time and Attendance: Adding manual data in the timesheets and attendance manager is a tedious task, according to 100% of reviews on this feature.
Customer Support: All reviews on this element indicated that support is slow and unresponsive.
Integration: There’s a lack of integration and communication between the payroll and HRIS modules, according to all reviews on integration.
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In HR, you're responsible for a lot of paperwork for core functions like recruiting, tax filing, payroll and performance management (just to name a few). Trying to keep every document organized and secure the old-fashioned way might feel like managing the Smithsonian.;TriNet can alleviate your document management woes by keeping everything in one place in the cloud.Its platform includes HR management and administration tools, recruiting, payroll and benefits. Overall, I found the design practical and simple. It didn't leave me guessing where to find things.;Manage access to folders and documents, create custom folders and specify which employees have access. In the upper right corner, you'll find your profile along with an arrow that reveals menu options. The top right also features your inbox, notifications, help and a handy search bar.It has separate tabs for worker and company documents. Creating folders to stay organized is easy with the bright orange "Create New Folder" option. Each document allows you to hover over it, where you can click the pencil icon to edit or the trash can icon to delete.Manage employees’ benefits eligibility, view benefit costs and change enrollment details. Scroll down and see everything covered under your plan, from dental and vision to life insurance. To get employees on board, set your open enrollment dates and automate notifications.;Customize email invites, preview the employee experience and ensure no one misses enrollment – once it’s open, they’ll see it as a task at the top of their dashboard.;There’s no guessing when it comes to employee costs, the company contribution and total because it’s laid out clearly in the monthly cost breakdown. Plus, when enrollment time rolls around, there’s a start renewal link, side-by-side plan comparisons and a quoting tool.;My favorite feature is the step-by-step guide because even if you’ve gone through the labyrinth of benefits enrollment seemingly a hundred times, there’s still a lot of ground to cover, which makes setting everything up less overwhelming. Make your enrollment setup unforgettable with benefits checklists that ensure employees don’t miss important options.The payroll module is reasonably straightforward. The layout is on the simple side, featuring main menu optionhs including Overviews, People, Timeline, Reports, Taxes, Forms and Settings.;Just like conveniently passing by a coffee shop on your way to work, essentially every payroll task you have to check off is connected and easy to find. Manage employee notifications, download payroll reports and approve payroll — all in one place.;The candidate landing page is simple. It shows the person’s name to the very left; on the right, you can view their contact info (there’s a phone icon and email icon), location, workflow status, source (like your career page) and the date they applied.So, what happens after clicking a candidate's name? You get directed to their profile and, from there, view their resume, scorecard, assessments, emails and documents. There are options at the top to reject or advance candidates. Once they move to hiring, you select their start date and press hire candidate, and ta-da — you’re greeted with virtual confetti.;I like that there are conveniently automated communication options like sending text messages. It's especially helpful if you’re hiring multiple people and don’t want to lose track of candidates or get anyone stuck in one of the hiring steps.;While everyone learns things at their own pace, from my perspective, I found TriNet a good fit for beginners.;

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Navigating the realm of HR software can feel like searching for a needle in a haystack, but Namely consistently emerges as a top contender, especially for mid-sized businesses. Users frequently highlight its user-friendly interface, affordability, and comprehensive features as standout qualities. Reviews often mention the intuitive design and ease of navigation, making it accessible even for those without extensive HR experience. The platform's affordability, without compromising on essential features, is another recurring theme in user feedback. Namely's wide range of features, encompassing payroll, benefits administration, talent management, and compliance tools, further solidifies its position as a versatile and valuable solution. When compared to competitors like Deluxe, Namely's broader scope of features becomes evident. While Deluxe primarily focuses on payroll processing, Namely offers a more holistic approach to HR management. This distinction is crucial for businesses seeking a comprehensive solution that extends beyond basic payroll functions. Namely's emphasis on employee engagement and its intuitive self-service portal are also differentiating factors that resonate with users. The platform empowers employees to manage their own information, benefits, and time-off requests, fostering a sense of ownership and streamlining HR processes. Considering its strengths and weaknesses, Namely appears to be an ideal fit for mid-sized businesses with 25 to 1,000 employees. Its scalability, comprehensive features, and focus on employee experience cater specifically to the needs of growing companies. Namely's ability to streamline HR processes, improve efficiency, and enhance employee engagement makes it a valuable asset for businesses looking to optimize their HR operations and cultivate a positive work environment.

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