Lattice vs Culture Amp

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Our analysts compared Lattice vs Culture Amp based on data from our 400+ point analysis of Performance Management Systems, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Lattice is an end-to-end cloud-based performance management platform. It automates performance reviews, optimizes goal management and facilitates regularly scheduled performance-related communications. It leverages analytics and reporting capabilities to produce actionable insights that can be used to enhance performance management processes. It also provides customization options so users can tailor their performance management processes to satisfy their business requirements.
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Culture Amp, which acquired performance management company Zugata in early 2019, is a cloud-based solution that utilizes a holistic and progressive approach for managing employee performance. It’s for companies looking to streamline continuous feedback and employee development. It facilitates open communication across organizations to improve productivity at an individual and team level. Users can automate ongoing feedback, performance reviews, goal management and more.
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Product Insights

  • Build a Feedback Culture: The Lattice platform is designed to facilitate a feedback culture with features that open lines of communication and schedule regular conversations. From automation capabilities to integrations to other applications, Lattice ensures that feedback becomes a part of your workflow. 
  • Reinforce Cultural Strength and Alignment: Lattice incorporates company values into the performance management process to help reinforce cultural strength and alignment. This can encourage employees to associate their personal achievements with the success of the entire company.  
  • Stay Engaged: Lattice is designed to ensure that your performance management efforts won’t fall through the cracks. Automated performance reviews, visible goals, integrations to other applications and other system features help users remember what they need to do and when. 
  • Develop Actionable Insights: With goal management and OKRs, Lattice helps users identify actionable insights so they can set realistic but ambitious goals and create a plan for accomplishing them. The data provides users with a clear understanding of what’s possible and how individual achievements will impact the company as a whole.  
  • Flexibility: The Lattice platform is designed to adapt to users’ needs with each feature providing a variety of options which allows users to personalize their performance management processes. 
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  • Customization: Customize performance review questions to meet the needs of different teams. They can also customize performance review forms with options for a rating scale model, multiple-choice questions and open-ended questions. 
  • Bias Mitigation: Access year-round feedback, self-reflections, notes and goal tracking when it's time for performance reviews. The built-in review templates ensure consistency and yield objective evaluations. 
  • Progressive Feedback Approach: Facilitate ongoing feedback, traded between all coworkers, not just managers to employees. Providing continuous feedback is known as 360-degree feedback, a style of performance management and popular HR practice. 
  • Employee Development: Drive behavioral changes and give employees the tools to develop individually with weekly feedback. Additionally, users can provide resources for development within the platform. 
  • Refined Communication: The system automatically prompts employees to provide feedback and can automate the necessary communication. Not only is communication regular, but the feedback functionality is designed to yield thoughtful, honest and productive conversations. 
  • Improved Employee Experience: Employees can receive regular, scheduled feedback about their performance. It also highlights areas where they have room to develop and grow. Providing continuous, unbiased feedback to the employees allows an organization to improve the employee experience. 
  • Understand the Employees’ Journey: Understand the entire employee lifecycle and learn what makes people leave or join the organization. It allows employers to give positive experiences to their employees and make their journey fruitful. It also enables employers to explore employee perspectives from different demographics and identify issues that need attention. 
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  • Performance Reviews: Whether you prefer a quarterly or annual review cycle, Lattice can adapt to your processes. The system offers 360 feedback and self, manager and direct report feedback. It offers project-based reviews and automated reviews. Users can choose to customize their reviews or use expert templates. 
  • 1:1 Meetings: With Lattice 1:1 meetings, employees and managers have weekly meetings that can be set at a custom cadence and changed whenever needed. The meetings follow a predetermined agenda that the managers and employees put together beforehand. During the meeting Lattice asks users to take notes on the key points and next steps which they’ll follow up on afterwards. Managers have access to a Team Dashboard which displays their upcoming meetings. 
  • Employee Recognition: Lattice emphasizes the importance of praise and recognition in employee development with this feature. The public praise wall allows users to celebrate accomplishments across the entire company. The system prompts the user to ask which company values the employee displayed. A praise Slack channel brings feedback into the flow of work. 
  • Goals and OKRs: Goals are integrated into workflows so they’re always visible, helping users to keep goals at the front of their mind. The analytics and reporting capabilities help goals become actionable insights.  
  • Feedback: Integratable with Slack, Lattice Mobile and your email provider, the system makes feedback capabilities easily accessible. In addition, feedback is kept in one central location so users can review historical feedback. 
  • Updates: The updates feature sends employees a weekly questionnaire which checks in with their work progress, how they’re feeling and what they may need help with. The questionnaires can be customized and scheduled to come out whenever you so choose. Public updates are intended for a company-wide check-in while private updates are for checking in with how your team is doing.  
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  • Ongoing Feedback: Send feedback after project completion or allow the recommendation engine to send requests automatically. An individual effectiveness 360-survey enables users to request feedback from peers and managers, as well as offer feedback to others. 
  • Performance Reviews: The system provides access to year-round feedback, self-reflections, 1:1 notes and goal tracking for usage in performance reviews. Users can customize the performance review forms and the questions to include. 
  • Goal Management:  Users can set and track goals, align goals with company objectives, track progress, leave comments or flag bottlenecks that require attention. 
  • Skills Inventory: View each employee’s skills to get a clear understanding of skills at the team and organizational level. It helps senior managers and team leaders to optimize succession planning. 
  • Analytics and Reporting: Tailor reporting by filtering evaluation data based on departments, performance levels and other criteria. The reporting capability highlights strengths and areas for improvement. 
  • Interview Questions:  Select the right interview questions from an extensive library of research-backed engagement, pulse and deep-dive surveys designed by ace psychologists and data scientists. Users can use the questions directly or customize them to include the latest questions on employee health and well-being, diversity and inclusion and change readiness. 
  • Machine-Learning Algorithms: Predict the attrition rate with powerful machine learning algorithms. Leverage advanced employee datasets and resources to forecast employee turnover and take immediate action, and address hotspots and issues to lower the attrition rate. 
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Product Ranking

#45

among all
Performance Management Systems

#18

among all
Performance Management Systems

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Culture Amp
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1-on-1s 360 Degree Performance Review AI-based Capabilities Dashboard And Reporting Employee Check-ins Management Employee Recognition Employee Surveys Goal Management Mobile Capabilities Platform Capabilities Review And Feedback Management Talent Management 100 100 20 66 100 43 100 100 88 94 100 88 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 4105 reviews
Excellent User Sentiment 224 reviews
93%
of users recommend this product

Lattice has a 'excellent' User Satisfaction Rating of 93% when considering 4105 user reviews from 4 recognized software review sites.

92%
of users recommend this product

Culture Amp has a 'excellent' User Satisfaction Rating of 92% when considering 224 user reviews from 4 recognized software review sites.

4.7 (3815)
4.6 (84)
4.5 (122)
4.73 (73)
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4.7 (55)
4.5 (31)
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4.1 (137)
3.8 (12)

Awards

SelectHub research analysts have evaluated Lattice and concluded it earns best-in-class honors for 1-on-1s, Employee Check-ins Management, Goal Management and Review and Feedback Management. Lattice stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
1-on-1s Award
Employee Check-ins Management Award
Goal Management Award
Review and Feedback Management Award

Culture Amp stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Goal Alignment: Lattice helps ensure individual employee goals are aligned with broader company objectives, promoting a sense of shared purpose and direction.
Feedback: Lattice facilitates regular feedback exchanges, enabling employees to receive timely input on their performance and make necessary adjustments.
Growth & Development: Lattice supports employee growth by providing tools for setting development goals, tracking progress, and identifying areas for improvement.
Performance Reviews: Lattice streamlines the performance review process, making it more efficient and less time-consuming for both managers and employees.
Recognition & Rewards: Lattice enables managers and peers to recognize and reward employees for their contributions, boosting morale and motivation.
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Usability: The solution is easy to use, according to 100% of users. It facilitates easy navigation and understanding of basic functionalities for novice users.
Content Repository: According to 80% of users who reviewed this pro, it has an excellent content repository in the form of guides, walkthroughs, articles and other information. It facilitates users to gain an in-depth understanding of the system’s use.
Employee Surveys: About 100% of users who mentioned this pro said the solution makes it easy to set-up surveys. Users can access a variety of pre-designed survey templates, which can be customized according to the business needs. Employee engagement surveys help users improve the company’s culture and boost employee engagement.
Customer Support: Regarding this feature, approximately 100% of users said the support team is amicable and responsive.
Reporting: According to 71% of users who reviewed this, it has advanced reporting capabilities. Users can export reports in CSV, PPT, PDF formats that are time-saving to present to the senior management.
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Limited Customization: Lattice's pre-built templates and workflows might not be suitable for organizations with unique performance management processes or industry-specific requirements, potentially leading to a mismatch between the platform's capabilities and the company's needs.
Learning Curve: Some users have reported that Lattice has a steep learning curve, particularly for administrators and managers who need to configure the platform, create performance reviews, and navigate the various features. This can lead to frustration and a slower adoption rate within the organization.
Integrations: While Lattice offers integrations with popular HR and productivity tools, the depth and functionality of these integrations may vary. Users might encounter limitations or challenges when trying to connect Lattice with their existing HR ecosystem, potentially hindering data flow and process automation.
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The solution has an overwhelming number of positive responses, and we weren’t able to identify any cons for the solution.
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Lattice has carved out a unique space for itself in the performance management software market. Users frequently highlight its user-friendly interface and intuitive design as standout features, making it easy for both employees and managers to navigate the platform and complete tasks efficiently. The platform's emphasis on continuous feedback and goal alignment resonates with many users, fostering a culture of open communication and development within organizations. Lattice's strengths lie in its ability to streamline performance reviews, facilitate regular check-ins, and track goals effectively, promoting transparency and alignment between employees and managers. However, some users note that Lattice's customization options can be limited, particularly for larger organizations with complex performance management needs. Integrating Lattice with existing HR systems can also present challenges for some users. Despite these limitations, Lattice is often seen as a strong competitor to BambooHR and Namely, offering a more comprehensive performance management solution with a focus on employee development and engagement. Lattice's emphasis on continuous feedback and goal-oriented performance management makes it particularly well-suited for organizations that prioritize employee growth and development, fostering a culture of feedback and improvement.

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The solution has an intuitive interface that makes it easy to use and navigate around the system. A variety of pre-designed employee survey templates in the form of engagement survey, exit survey and COVID-19 response survey are available and can be customized according to the business requirements. The survey results provide deep insights into the organization’s culture, employee performance and engagement. The survey results are depicted in heat maps, which can be configured as per different factors like location, team type and business functions. It has an excellent customer support team and provides advanced reporting functions.

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Screenshots

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