QuickBooks POS vs Hike POS

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Our analysts compared QuickBooks POS vs Hike POS based on data from our 400+ point analysis of POS Software, user reviews and our own crowdsourced data from our free software selection platform.

QuickBooks POS Software Tool

Product Basics

QuickBooks POS is a retail point of sale designed for small, medium and large-sized businesses. It streamlines payment and return processing and inventory management, enabling users to track inventory and fast selling items and place restocking orders.

It provides customer information to monitor buying and acquiring history and eliminates manual entries by automating inventory updates. It supports on-premise, cloud-based and mobile deployment and offers additional hardware such as receipt printers, bar-code scanners and more. It serves businesses like franchises, gift shops, clothing and shoe stores and more.
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Hike POS is a cloud-based point-of-sale software designed for adventure and leisure businesses like ski shops, bike rentals, and escape rooms. It streamlines operations with inventory management, online bookings, and rental tracking. Its mobile-first interface makes it easy to manage sales and customer interactions on the go. Hike POS boasts features like membership programs, loyalty rewards, and automated marketing tools, fostering customer engagement and repeat business. Users praise its intuitive interface, robust reporting, and seamless integrations with popular payment gateways and accounting platforms. Compared to other POS systems, Hike POS stands out for its industry-specific features, flexible pricing plans based on user count, and exceptional customer support. While it may lack some advanced functionalities of enterprise-level solutions, Hike POS shines for its affordability and ease of use, making it a strong contender for small and medium-sized businesses in the adventure and leisure industry.

Pros
  • Easy to use
  • Mobile-first interface
  • Industry-specific features
  • Robust reporting
  • Great customer support
Cons
  • Limited advanced features
  • Occasional glitches
  • Pricier than some options
  • Click-intensive tasks
  • Mobile app can be clunky
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$1,200 One-Time
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$19 Monthly, Freemium
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Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
Windows
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Linux
Android
Chromebook
Cloud
On-Premise
Mobile
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On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
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Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
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24/7 Live Support

Product Insights

  • Streamlined Sales Processes: QuickBooks POS simplifies the checkout experience, enabling faster transactions and reducing customer wait times. This efficiency can lead to increased customer satisfaction and repeat business.
  • Accurate Inventory Management: The software provides real-time tracking of inventory levels, helping businesses avoid stockouts and overstock situations. This accuracy ensures that popular items are always available, enhancing sales opportunities.
  • Comprehensive Financial Integration: QuickBooks POS seamlessly integrates with QuickBooks accounting software, automating the transfer of sales data. This integration reduces manual data entry errors and provides a holistic view of the business’s financial health.
  • Improved Customer Management: The system allows for the creation of customer profiles, including purchase history and preferences. This information can be used to personalize marketing efforts and improve customer service, fostering loyalty.
  • Enhanced Reporting Capabilities: With its advanced reporting features, QuickBooks POS enables businesses to generate detailed sales, inventory, and customer reports. These insights can inform strategic decisions, helping to drive growth and profitability.
  • Flexible Payment Solutions: The software supports a variety of payment methods, including credit cards, debit cards, and mobile payments. This flexibility meets the diverse preferences of customers, making it easier for them to complete purchases.
  • Scalability: QuickBooks POS is designed to grow with your business. Whether you’re expanding product lines or adding new locations, the software can scale to meet your evolving needs without sacrificing performance.
  • Time-Saving Automation: By automating routine tasks such as sales tracking and inventory ordering, QuickBooks POS frees up time for business owners and staff to focus on customer service and other high-value activities.
  • Reduced Training Time: The intuitive interface of QuickBooks POS makes it easy for new employees to learn the system, reducing training time and costs. This ease of use can help businesses quickly adapt to staffing changes.
  • Enhanced Security: QuickBooks POS includes robust security features designed to protect sensitive customer and business data. This security helps to build trust with customers and comply with regulatory requirements.
  • Mobile POS Capabilities: With mobile POS options, businesses can process transactions anywhere in the store or at off-site events. This mobility can enhance the customer experience and capture more sales opportunities.
  • Customizable Interface: The software allows businesses to customize the POS interface to match their specific workflow and preferences. This customization can improve operational efficiency and ease of use.
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  • Boost Efficiency, Save Time: Shorten checkout lines, automate repetitive tasks, and manage inventory seamlessly, freeing up your time to focus on what matters most - your customers and growing your business.
  • Data-Driven Decisions: Gain valuable insights from comprehensive sales reports and real-time inventory tracking. Make informed decisions about purchasing, promotions, and staffing based on accurate data.
  • Happy Customers, Repeat Business: Offer a smooth and personalized shopping experience with omnichannel capabilities, flexible payment options, and loyalty programs. Keep customers coming back for more.
  • Scalability for the Future: Easily adapt Hike POS to your evolving needs, whether you're a small startup or an expanding enterprise. Add new stores, manage multiple locations, and integrate with other business tools effortlessly.
  • Peace of Mind with Security: Enjoy secure cloud-based storage with industry-standard encryption and data protection. Rest assured knowing your business information is safe and accessible from anywhere.
  • Effortless Setup and Use: Get started quickly with a user-friendly interface and intuitive design. Hike POS is easy to learn and navigate, even for non-technical users. No need for expensive IT support.
  • Affordable and Transparent Pricing: Choose a plan that fits your budget and needs. Hike POS offers transparent pricing with no hidden fees, so you know exactly what you're paying for.
  • Always Connected, Always Supported: Access your POS system and get help anytime, anywhere with 24/7 customer support. Hike's dedicated team is always available to answer your questions and assist you.
  • Join a Thriving Community: Benefit from a network of successful Hike POS users who share best practices, tips, and insights. Learn from others and contribute to the community's growth.
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  • Inventory Management: Operate the business online with an easy-to-use, web-based platform. Manage products across multiple channels, pay bills, receive instant alerts, refill merchandise, track orders, maintain stock volume and access reports for real-time insight into company sales. 
  • Electronic Bills: Oversee finances with a secure and integrated payment solution. Schedule and track payments, store receipts, import transactions from the bank account, manage company payments and more with a virtual transaction system. 
  • Visual Reporting: Enhance business growth with data-backed insights into crucial performance metrics and business KPIs. Make strategic decisions with informative reports like income statements, accounting stats, spending roadmaps, custom tags and sales trends. Get access to total sales, vendor purchases, inventory valuation, payroll summary and more. 
  • Flexible Payments: Make contactless, online payments using credit cards, debit cards and ACH bank transfers. Manage transactions with consolidated invoices, get alerts about deposits and use the mobile application for an easy-to-access accounting experience. 
  • Project Monitoring: Examine projects and make decisions based on business performance to maximize profits. Use the dashboard to monitor income and costs, get profitability insights with updates, track total spends and revenue and use time-tracking to update labor costs and expenses automatically. 
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  • Inventory Management: Categorize products, add descriptions, update status, use barcodes, count merchandise, set reminders, transfer stocks and more. Create purchase orders and record supplier information for automated assignment of orders. Customize tax rates, apply price margins and schedule inventory counts on an easy-to-use system. 
  • Reporting: Leverage powerful analytics and real-time reporting capabilities to evaluate business performance. Keep track of payments, gift cards, transactions, account sales and returns. Analyze employee activity, customer profiles, product performance and create custom reports to understand the business better. 
  • Faster Checkouts: Record payments, park orders, apply discounts, process returns, add taxes, set credit limits and more for a seamless customer service experience. 
  • Integrations: Integrate with eCommerce platforms like Shopify, QuickBooks, BigCommerce and WooCommerce to streamline all business operations with smooth data syncs and a consolidated dashboard. 
  • Store Management: Generate daily totals reports, set individual staff pins, view order history, process returns and perform calculations on a cloud-based platform.
  • Customer Marketing: Create individual customer profiles to organize crucial information in one place. Analyze directories to offer gift cards, build loyalty programs, send personalized emails, identify current trends and boost customer retention. 
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Product Ranking

#38

among all
POS Software

#240

among all
POS Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Compliance And Security Customer And Loyalty Management Employee Management Inventory Management Items And Service Management Payment Transactions And Cash Management POS Hardware Reporting And Insights Sales And Marketing Management Store Management Types Of POS 42 100 100 87 75 83 41 88 76 61 87 0 25 50 75 100
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User Sentiment Summary

Good User Sentiment 259 reviews
Great User Sentiment 41 reviews
79%
of users recommend this product

QuickBooks POS has a 'good' User Satisfaction Rating of 79% when considering 259 user reviews from 4 recognized software review sites.

81%
of users recommend this product

Hike POS has a 'great' User Satisfaction Rating of 81% when considering 41 user reviews from 2 recognized software review sites.

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4.1 (79)
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3.9 (157)
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Awards

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SelectHub research analysts have evaluated Hike POS and concluded it earns best-in-class honors for Customer and Loyalty Management.

Customer and Loyalty Management Award

Synopsis of User Ratings and Reviews

Inventory Management: QuickBooks POS excels at simplifying inventory management tasks, such as tracking stock levels and generating purchase orders. The software offers features like setting reorder points to automatically trigger purchase orders when inventory runs low, ensuring you maintain optimal stock levels and prevent stockouts.
Sales Tracking and Reporting: QuickBooks POS provides robust sales tracking and reporting capabilities, enabling businesses to gain valuable insights into their sales performance. Users can easily generate reports on various metrics, including sales by item, customer, or employee, allowing them to identify trends, analyze profitability, and make data-driven decisions to optimize sales strategies.
Customer Relationship Management (CRM): The software includes CRM functionalities that help businesses effectively manage customer interactions and build stronger relationships. Users can track customer purchase history, preferences, and contact information, enabling personalized marketing campaigns and targeted promotions to enhance customer loyalty and satisfaction.
Employee Management: QuickBooks POS simplifies employee management tasks, such as tracking employee hours, managing payroll, and setting permissions. The software allows businesses to monitor employee performance, calculate wages accurately, and control access to sensitive information, streamlining HR processes and improving overall efficiency.
Integration with QuickBooks Accounting Software: One of the significant advantages of QuickBooks POS is its seamless integration with QuickBooks accounting software. This integration eliminates the need for manual data entry, as sales, inventory, and customer information automatically sync between the two systems, saving time, reducing errors, and providing a comprehensive view of the business's financial health.
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Streamlined Checkout & Efficiency: Users praise Hike POS for speeding up transactions with features like self-checkout kiosks, mobile checkout, and express lanes, reducing wait times and queues. One bakery owner shared how Hike POS cut their average checkout time in half.
Inventory Management Made Easy: Real-time stock tracking, automated purchase orders, and low-stock alerts are lauded for keeping inventory levels optimal and preventing stockouts. A clothing boutique owner appreciates how Hike POS helps them avoid losing sales due to overselling.
Actionable Data & Insights: Users value the comprehensive sales reports, customer behavior analytics, and customizable dashboards that provide data-driven insights. A restaurant owner credits Hike POS with helping them identify peak sales hours and optimize staffing.
Seamless Omnichannel Experience: Users love the omnichannel capabilities that integrate online stores, mobile apps, and physical locations. A bookstore owner highlights how Hike POS simplifies online orders and in-store pickup, creating a smooth experience for customers.
Exceptional Customer Support: Users rave about the 24/7 customer support via phone, email, and live chat. A cafe owner appreciates the prompt and helpful assistance they receive whenever they need it.
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Limited Hardware Compatibility: The software is primarily designed for specific hardware, potentially necessitating additional expenses for compatible equipment.
Learning Curve: Users transitioning from other POS systems may find QuickBooks POS to have a steeper learning curve due to its unique interface and workflows.
Customer Support: Obtaining timely and effective customer support can be challenging, leading to frustration when encountering issues or seeking assistance.
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Unreliable iPad App: Users reported frequent crashes, freezes, and connection issues with the iPad app, requiring daily reinstallation for basic functionality. Data inaccuracies and random currency changes were also mentioned.
Limited Reporting: Hike was criticized for its lack of in-depth reports, making it difficult to generate custom reports and gain insights into sales and inventory. Data syncing issues with customer details and sales were also reported.
Click-intensive Interface: Users found the interface repetitive and click-intensive, requiring multiple actions for tasks like purchase orders. Limited "apply to all" functionality and occasional browser compatibility issues (mainly with Chrome recommended) were additional pain points.
Customer Support Concerns: The lack of phone support and reliance solely on live chat was a concern for some users. Repetitive troubleshooting suggestions and unresolved issues despite contacting support were also reported.
Other Potential Drawbacks: While generally praised for ease of use, Hike might not be ideal for businesses with complex product variations. Occasional lag and performance issues, as well as a less intuitive interface for some users, were also mentioned as potential drawbacks.
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QuickBooks POS users highlight its seamless integration with QuickBooks accounting software as a major strength, saving them considerable time and effort by eliminating the need for manual data entry and ensuring consistency between sales and accounting records. This integration simplifies financial management, especially for businesses that handle a high volume of transactions or have complex inventory management needs. Users also appreciate the software's comprehensive inventory management features, which allow them to track stock levels, manage purchase orders, and generate reports to gain insights into sales trends and inventory performance. However, some users find the initial setup process to be complex and time-consuming, requiring careful planning and potentially additional support from Intuit or a qualified consultant. Additionally, while QuickBooks POS offers various hardware options, some users find the costs associated with hardware and ongoing software subscriptions to be a significant investment, particularly for smaller businesses with limited budgets. Despite these drawbacks, QuickBooks POS stands out for its robust features, scalability, and integration capabilities, making it a suitable choice for established businesses with evolving needs. Its ability to streamline operations, improve accuracy, and provide valuable insights makes it particularly well-suited for retail businesses, especially those with multiple locations or a growing customer base.

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Hike POS garners mixed reviews from users, often contrasting its user-friendly interface and 24/7 chat support with limitations in reporting, reliability, and certain functionalities. While praised for its ease of use compared to competitors like Square and Shopify POS (especially for non-tech-savvy users), Hike struggles with stability issues on its iPad app, leading to crashes, data inaccuracies, and even daily reinstallation needs. This unreliability can be a dealbreaker for businesses requiring consistent performance. Reporting capabilities are another point of contention. Users find Hike's reports basic and lack customization options compared to Square's robust analytics or Vend's detailed inventory insights. This makes it difficult to gain in-depth business intelligence, a crucial aspect for informed decision-making. While Hike boasts 24/7 chat support, some users report repetitive troubleshooting suggestions and unresolved issues, raising concerns about the effectiveness of their support structure. However, Hike shines in its user-friendly interface and affordable pricing. Users appreciate its intuitive layout and straightforward functionalities, making it a good option for small businesses with basic POS needs. Additionally, its 24/7 chat support, though lacking phone options, caters to those seeking readily available assistance. Ultimately, Hike's value proposition hinges on prioritizing ease of use and affordability over advanced features and robust reporting. Businesses requiring in-depth data analysis or seamless app stability might need to consider alternatives like Square or Vend.

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