Square POS vs Erply

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Our analysts compared Square POS vs Erply based on data from our 400+ point analysis of POS Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Square is a cloud-based POS system for retail stores of all sizes. It automatically creates customer profiles and tracks their information and purchase histories. Its key capabilities include sales reports, online payment processing, inventory tracking control, marketing campaigns, digital receipts, sales management, e-commerce and more. It accepts offline payments and automatically syncs payment information when mobile devices reconnect.

It is available on Android and iOS devices and includes optional hardware such as terminals, cash drawers, scanners, scales and card readers. Users can manage order pick-ups from third-party services like DoorDash, Postmates and more.

Pros
  • Easy to use and set up
  • Affordable pricing plans
  • Mobile payments and online ordering
  • Integrates with Square ecosystem
  • Free basic plan available
Cons
  • Limited customization options
  • May not be suitable for high-volume businesses
  • Transaction fees can add up
  • Limited reporting features in free plan
  • Customer support could be improved
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Erply is a cloud-based point-of-sale (POS) system designed to streamline operations for retail businesses of all sizes. It offers features like inventory management, sales tracking, customer relationship management, and reporting. While it caters to a broad range, its strengths lie in its affordability, scalability, and ease of use, making it ideal for startups, small businesses, and franchises. Erply boasts a user-friendly interface and mobile accessibility, allowing for quick setup and on-the-go management. Inventory control is a highlight, with features like barcode scanning, purchase orders, and stock level alerts minimizing stockouts and optimizing ordering. Sales tracking and reporting provide valuable insights into customer behavior and product performance, aiding informed decision-making. Compared to similar POS systems, Erply often stands out for its transparent pricing structure, typically starting at a lower monthly fee per user than competitors. However, its feature set might not be as extensive as some enterprise-level solutions. User reviews generally praise its intuitive interface, helpful customer support, and value for money, but some mention limitations in advanced reporting and customization options. Ultimately, Erply's suitability depends on your specific needs and budget. If you prioritize affordability, ease of use, and core POS functionalities, it's a strong contender. However, if you require in-depth reporting or extensive customization, exploring other options might be prudent.

Pros
  • Affordable
  • Easy to use
  • Mobile accessible
  • Good inventory control
  • Helpful support
Cons
  • Limited reporting
  • Basic customization
  • Not ideal for large enterprises
  • May lack some advanced features
  • Occasional integration issues
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$29 Monthly, Freemium, Plus Transaction Fees
Get a free price quote
Tailored to your specific needs
$29 Monthly, Quote-based
Get a free price quote
Tailored to your specific needs
Small 
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Streamlined Operations: Simplify day-to-day tasks like sales, inventory management, and employee management with an intuitive interface and mobile accessibility. Square POS offers a clean and user-friendly interface that minimizes the learning curve for new users and streamlines operations for established businesses. Additionally, its mobile app allows you to manage your business on the go, whether you're taking inventory, processing payments, or checking sales reports.
  • Omnichannel Engagement: Facilitate seamless omnichannel experiences by offering mobile payments, online ordering, and click-and-collect options. In today's digital age, customers expect a smooth and consistent experience across all channels. Square POS empowers you to meet these expectations by providing omnichannel features that bridge the gap between physical and online storefronts.
  • Scalability and Flexibility: Adapt to your evolving business needs with a range of pricing plans and integrations with Square's broader ecosystem of tools. Square POS doesn't lock you into a one-size-fits-all solution. With its flexible pricing plans and vast ecosystem of integrations, you can tailor the system to your specific needs and budget, whether you're a small startup or a growing enterprise.
  • Data-Driven Decisions: Gain valuable insights into your business performance with sales reports, inventory tracking, and customer analytics. Square POS equips you with the data you need to make informed decisions. Its comprehensive reporting and analytics suite provides insights into sales trends, customer behavior, and inventory levels, empowering you to optimize your operations and marketing strategies.
  • Enhanced Customer Experience: Delight your customers with features like loyalty programs, gift cards, and email marketing tools. Square POS goes beyond just processing transactions. It helps you build stronger customer relationships by offering tools to implement loyalty programs, send personalized marketing campaigns, and offer convenient gift card options.
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  • Simplified Operations: Manage your entire business from one user-friendly platform, streamlining tasks and saving time.
  • Enhanced Efficiency: Boost productivity with features like mobile POS, barcode scanning, and automated purchase orders.
  • Smarter Inventory Control: Reduce stockouts and optimize ordering with real-time inventory tracking, alerts, and reports.
  • Data-Driven Decisions: Gain valuable insights into sales trends, customer behavior, and product performance with comprehensive reporting.
  • Improved Customer Experience: Offer faster checkout, loyalty programs, and targeted promotions to keep customers happy and coming back.
  • Scalability for Growth: Easily adapt Erply to your evolving needs, whether you're a startup or expanding your business.
  • Cost-Effective Solution: Enjoy transparent pricing and avoid expensive hardware investments with this cloud-based software.
  • Accessibility on the Go: Manage your business from anywhere with the mobile app, ensuring uninterrupted operations.
  • Reliable Support: Get expert assistance from the Erply team whenever you need it, maximizing your software's potential.
  • Peace of Mind: Securely store your data in the cloud and benefit from regular backups and automatic updates.
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  • Intuitive Register Interface: Easy-to-use touch-screen interface with customizable menu items, modifiers, and employee permissions.
  • Payment Processing: Accept all major credit cards, debit cards, contactless payments, gift cards, and cash.
  • Inventory Management: Track stock levels, set low-stock alerts, and generate purchase orders.
  • Employee Management: Track employee hours, create schedules, and manage payroll.
  • Customer Relationship Management (CRM): Store customer information, track purchase history, and send targeted marketing campaigns.
  • Sales Reporting: Generate reports on sales, inventory, employee performance, and customer behavior.
  • Mobile App: Access Square POS from your smartphone or tablet to process payments, manage inventory, and view reports on the go.
  • Online Ordering: Allow customers to order and pay online for pickup or delivery.
  • Loyalty Program: Reward customers for repeat business with points, discounts, and special offers.
  • Gift Cards: Sell physical and digital gift cards to boost sales and customer loyalty.
  • Integrations: Connect Square POS with other business tools, such as accounting software, payroll providers, and email marketing platforms.
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  • Secure POS: Grow the business with a time-saving and cost-effective, integrated point of sale interface. Process payments, gather customer information, manage inventory, offer rewards, share promotions and more using convenient tools and systematic functionalities for a smooth transaction experience. 
  • Online Inventory Management: Eliminate the errors of manual data management and control the inventory process online using a cloud-based solution. Access sales and stock levels, view gift card balances and manage products across multiple locations on a single dashboard. Update product price, upload relevant images, change item description, track merchandise movement and more for an efficient workflow. 
  • Integrated Payments: Let customers pay using credit and debit cards, store credit, gift cards, contactless payments and more. Save transaction costs with enhanced payment equipment, modem integration and secure solutions. Get fraud-protecting hardware, reduced chargebacks and economical payment rates on a PCI-compliant, secure system. 
  • Business Reports: Get a quick overview of business operations with customizable, data-backed reports. View and manage product information, monitor employee activity, get in-depth sales information, review store performance indicators and more. 
  • Third-Party Integration: Systemize the business workflow with custom integrations, ERP solutions, plugins, add-ons, POS applications, BI tools and more using intuitive APIs. Connect the POS system with third-party applications and benefit from a dynamic business management solution.  
  • Customer Relationship Management: Manage and improve communication strategies to boost customer base and increase revenue. Provide a personalized experience with targeted campaigns, interest-based promotions, special greetings, unique discounts and more. Review customer profiles to create loyalty programs, offer gift cards, marketing emails, event invites and more to boost business outreach. Get individual training and troubleshooting options. 
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Product Ranking

#13

among all
POS Software

#68

among all
POS Software

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Analyst Rating Summary

92
82
100
83
100
78
100
60
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Compliance and Security
Customer and Loyalty Management
Employee Management
Integration and Extensibility
Items and Service Management
Integration and Extensibility
Payment Transactions and Cash Management
Types of POS
Reporting and Insights
Inventory Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Square POS
Erply
+ Add Product + Add Product
Compliance And Security Customer And Loyalty Management Employee Management Inventory Management Items And Service Management Payment Transactions And Cash Management POS Hardware Reporting And Insights Sales And Marketing Management Store Management Types Of POS 100 100 100 98 100 100 74 100 74 69 100 83 78 60 87 75 100 59 88 86 68 100 0 25 50 75 100
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29%
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80%
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56%
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44%
67%
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33%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

100%
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User Sentiment Summary

Excellent User Sentiment 2169 reviews
Great User Sentiment 65 reviews
93%
of users recommend this product

Square POS has a 'excellent' User Satisfaction Rating of 93% when considering 2169 user reviews from 3 recognized software review sites.

86%
of users recommend this product

Erply has a 'great' User Satisfaction Rating of 86% when considering 65 user reviews from 5 recognized software review sites.

n/a
4.1 (5)
4.6 (495)
3.6 (11)
n/a
4.33 (26)
4.7 (1637)
4.7 (22)
4.5 (37)
2.0 (1)

Awards

SelectHub research analysts have evaluated Square POS and concluded it deserves the award for the Best Overall POS Software available today and earns best-in-class honors for Compliance and Security, Customer and Loyalty Management, Items and Service Management, Payment Transactions and Cash Management and Types of POS. Square POS stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

Analysts' Pick Award
User Favorite Award
Compliance and Security Award
Customer and Loyalty Management Award
Items and Service Management Award
Payment Transactions and Cash Management Award
Types of POS Award

SelectHub research analysts have evaluated Erply and concluded it earns best-in-class honors for Payment Transactions and Cash Management and Types of POS.

Payment Transactions and Cash Management Award
Types of POS Award

Synopsis of User Ratings and Reviews

User-Friendly: 96% of users who reviewed this element said the software is flexible and mobile with a clean user interface.
Economical: According to 70% of users who mentioned this aspect, the pricing is fair and competitive.
Card Payments: 80% of users who reviewed payments said the platform is useful for processing cashless transactions with cards and sending invoices.
Invoicing: Regarding this feature, 95% of users said it’s easy to create, add and send invoices to clients.
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Cloud-based and accessible: Manage your business from anywhere with an internet connection. No software installation required.
User-friendly interface: Intuitive design praised for being easy to learn and navigate, even for non-tech-savvy users.
Scalability and customization: Adapts to various business sizes and needs with customizable features and optional add-on modules.
Inventory management: Real-time tracking, alerts, and multi-location support help businesses avoid stockouts and optimize stock levels.
Integrations: Connects with popular accounting, marketing, and e-commerce platforms, streamlining operations and centralizing data.
Reporting and analytics: Generate sales reports, track trends, and gain insights into business performance with built-in tools.
Mobile app: Manage sales, inventory, and employees on the go with the iOS and Android app (availability may vary by plan).
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Costly for high-volume transactions: The per-transaction fees become significant as your business grows, pushing Square beyond cost-effective for many merchants.
Limited reporting and inventory: Users find Square's reports lack depth and flexibility, making detailed sales analysis and inventory management challenging.
Unreliable customer support: Users report difficulty reaching support, long wait times, and frustrating email-only communication, leaving them feeling helpless when issues arise.
Account holddowns and closures: Square's automated fraud detection can lead to sudden account freezes and closures, causing business disruptions and difficulties resolving the issue.
Clunky hardware: Some users find the Square hardware, particularly the chip reader, clunky and frustrating to use, impacting checkout workflow and customer experience.
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Limited offline functionality: While the mobile app offers some features, core functionalities like sales processing require an internet connection.
Integration complexity: Setting up certain integrations can be technical and require developer assistance, adding extra cost and time.
Occasional inventory discrepancies: Some users report encountering inventory inaccuracies, requiring manual reconciliation.
Customer support wait times: Users sometimes experience long wait times for email and phone support, with varying representative expertise.
Cost considerations: While affordable for smaller businesses, pricing can become expensive for larger businesses with additional module needs.
Limited reporting customization: Pre-built reports may not fully meet complex reporting needs, requiring additional tools or workarounds.
Mobile app limitations: Not all features available on the desktop platform are accessible in the mobile app, potentially hindering on-the-go management.
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Square POS shines for its ease of use and affordability for small businesses, especially those starting out. Users praise its intuitive interface, seamless setup, and mobile accessibility, making it a breeze to ring up customers and manage basic sales. It also integrates well with popular tools like email marketing and accounting software, offering a centralized platform for managing various aspects of their business. However, Square's appeal wanes as businesses grow. Users lament its limited reporting and inventory management features, lacking the depth and customization offered by competitors like Shopify POS or Clover. Square's higher transaction fees for larger volumes also become a drawback compared to options like Stripe, which offer lower rates based on monthly transaction volume. Furthermore, Square's customer support receives mixed reviews. While some appreciate its responsiveness, others face frustrating wait times and limited communication channels, especially compared to the dedicated phone and live chat support offered by competitors. Overall, Square POS is a strong contender for solopreneurs and micro-businesses seeking a user-friendly and affordable POS solution. However, its limitations become apparent as businesses scale, pushing them towards more robust and feature-rich platforms. The choice ultimately boils down to prioritizing ease of use and affordability in the early stages versus scalability and advanced features as a business grows.

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Erply, a cloud-based POS system, garners consistent praise for its user-friendly interface and adaptability. Businesses of various sizes appreciate its intuitive design, readily accessible cloud storage, and the ability to scale alongside their needs. Real-time inventory tracking, comprehensive integrations with popular platforms, and a convenient mobile app further enhance its appeal. However, potential users should be aware of limitations in offline functionality, occasional inventory discrepancies, and varying experiences with customer support. When compared to direct competitors like Square and Shopify POS, Erply shines in its robust inventory management and multi-location support, catering well to businesses with complex stock requirements. However, Square offers a simpler setup and more competitive pricing, while Shopify POS seamlessly integrates with its e-commerce platform, making it ideal for online-focused businesses. Ultimately, the best choice depends on individual needs and priorities. For users prioritizing ease of use and adaptability, Erply's intuitive interface and cloud-based access prove highly advantageous. Conversely, businesses requiring advanced offline functionality or extensive integrations might find Square or Shopify POS more suitable. By carefully considering user feedback on Erply's strengths and weaknesses, businesses can make informed decisions aligned with their specific requirements.

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Screenshots

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