Our analysts compared Square POS vs Shopify POS based on data from our 400+ point analysis of POS Software, user reviews and our own crowdsourced data from our free software selection platform.
Analyst Rating
User Sentiment
among all POS Software
Square POS has a 'excellent' User Satisfaction Rating of 93% when considering 2169 user reviews from 3 recognized software review sites.
Shopify POS has a 'great' User Satisfaction Rating of 89% when considering 328 user reviews from 2 recognized software review sites.
SelectHub research analysts have evaluated Square POS and concluded it deserves the award for the Best Overall POS Software available today and earns best-in-class honors for Compliance and Security, Customer and Loyalty Management, Items and Service Management, Payment Transactions and Cash Management and Types of POS. Square POS stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.
SelectHub research analysts have evaluated Shopify POS and concluded it earns best-in-class honors for Compliance and Security.
Square POS shines for its ease of use and affordability for small businesses, especially those starting out. Users praise its intuitive interface, seamless setup, and mobile accessibility, making it a breeze to ring up customers and manage basic sales. It also integrates well with popular tools like email marketing and accounting software, offering a centralized platform for managing various aspects of their business. However, Square's appeal wanes as businesses grow. Users lament its limited reporting and inventory management features, lacking the depth and customization offered by competitors like Shopify POS or Clover. Square's higher transaction fees for larger volumes also become a drawback compared to options like Stripe, which offer lower rates based on monthly transaction volume. Furthermore, Square's customer support receives mixed reviews. While some appreciate its responsiveness, others face frustrating wait times and limited communication channels, especially compared to the dedicated phone and live chat support offered by competitors. Overall, Square POS is a strong contender for solopreneurs and micro-businesses seeking a user-friendly and affordable POS solution. However, its limitations become apparent as businesses scale, pushing them towards more robust and feature-rich platforms. The choice ultimately boils down to prioritizing ease of use and affordability in the early stages versus scalability and advanced features as a business grows.
Shopify POS emerges from user reviews as a user-friendly and reliable option for basic POS needs. Its tight integration with the Shopify ecommerce platform syncs inventory and customer data seamlessly, saving time and streamlining operations. Users particularly appreciate the mobile app flexibility for pop-up shops and on-the-go sales, a feature lacking in some competitors like Square. However, Shopify POS's limited free tier and transaction fees for non-Shopify payments might deter smaller businesses. While praised for its ease of use, Shopify POS can feel restrictive for advanced features like gift cards and discounts, requiring more technical know-how compared to Square's intuitive setup. Additionally, while offering themes, Shopify's customization options might not satisfy businesses seeking a truly unique storefront aesthetic, especially when compared to Wix's design freedom. Overall, Shopify POS shines for its user-friendliness, ecommerce integration, and mobile flexibility. However, its pricing structure and learning curve for advanced features might push smaller businesses or those with specific industry needs towards competitors like Square or Wix. Ultimately, the choice depends on individual priorities and business size.
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