Stripe Terminal vs Epos Now

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Our analysts compared Stripe Terminal vs Epos Now based on data from our 400+ point analysis of POS Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Stripe Terminal is a sophisticated software solution designed to manage point-of-sale (POS) tasks, enabling businesses to accept in-person payments seamlessly. It is particularly well-suited for retail stores, restaurants, and service providers who require a reliable and flexible POS system. The software supports a variety of hardware options, including card readers and mobile devices, making it adaptable to different business environments.

One of the key benefits of Stripe Terminal is its integration with other Stripe products, providing a unified platform for both online and offline transactions. This integration simplifies the reconciliation process and offers a comprehensive view of sales data. Popular features include customizable payment flows, robust security measures, and real-time transaction monitoring.

Users often praise Stripe Terminal for its ease of use, reliability, and the ability to scale with business growth. Pricing details can vary based on hardware choices and transaction volumes, so it is advisable to contact SelectHub for a tailored pricing quote that meets specific business needs.

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Epos Now is a cloud-based point-of-sale (POS) system designed for retail and hospitality businesses. It streamlines operations with features like inventory management, multi-channel sales, and customizable dashboards. Its strengths lie in flexibility and affordability, making it ideal for startups and growing businesses. Users praise its ease of use, wide range of integrations, and reliable customer support. Compared to similar products, Epos Now shines in its app store, offering numerous add-ons to tailor the system to specific needs. However, some users report limitations in advanced reporting and scalability for larger businesses. Pricing starts at a low monthly fee per device, with additional costs for advanced features and integrations.

    Pros:
  • Easy for staff
  • Inventory control
  • Sales insights
  • App integrations
  • Flexible plans
    Cons:
  • Limited trial
  • Add-on costs
  • Support inconsistency
  • Limited customization
  • Hardware concerns
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$0.30/Transaction, 2.7% Flat Rate
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Tailored to your specific needs
$39 Monthly
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Product Insights

  • Seamless Integration: Stripe Terminal integrates effortlessly with existing Stripe accounts, allowing businesses to manage online and in-person payments from a single platform.
  • Customizable Hardware: Offers a range of pre-certified card readers that can be tailored to fit the specific needs of your business, ensuring a consistent brand experience.
  • Global Reach: Supports in-person payments in multiple countries, enabling businesses to expand their geographical footprint without additional complexity.
  • Unified Reporting: Consolidates all transaction data into one dashboard, simplifying financial reconciliation and providing a comprehensive view of business performance.
  • Developer-Friendly: Provides robust APIs and SDKs, allowing developers to build custom POS solutions that integrate seamlessly with existing systems.
  • Enhanced Security: Utilizes end-to-end encryption and is PCI-compliant, ensuring that sensitive payment information is protected at all times.
  • Real-Time Updates: Automatically updates software and firmware, reducing the need for manual maintenance and ensuring that the system is always up-to-date with the latest features and security patches.
  • Flexible Payment Options: Supports a variety of payment methods, including contactless payments, chip cards, and mobile wallets, catering to diverse customer preferences.
  • Scalability: Designed to grow with your business, whether you have a single location or multiple outlets, providing a consistent and reliable payment experience.
  • Cost Efficiency: Reduces the need for multiple vendors and systems, lowering operational costs and simplifying vendor management.
  • Customer Insights: Provides valuable data on customer behavior and preferences, enabling businesses to make informed decisions and improve customer engagement.
  • Streamlined Operations: Simplifies the checkout process, reducing wait times and improving overall customer satisfaction.
  • 24/7 Support: Offers round-the-clock customer support, ensuring that any issues are promptly addressed, minimizing downtime and disruption.
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  • Simplified Operations: Streamline your workflow with intuitive sales processing, inventory management, and reporting tools, freeing up time and resources for what matters most.
  • Enhanced Insights: Gain valuable data-driven insights into your business performance. Track sales trends, identify top-selling items, and analyze customer behavior to make informed decisions.
  • Customer-Centric Focus: Delight your customers with faster service, flexible payment options, and loyalty programs. Build stronger relationships and keep them coming back for more.
  • Scalable Growth: Easily adapt your POS system to your evolving needs. Add new locations, integrate with online platforms, and manage multiple sales channels seamlessly.
  • Cost-Effective Solution: Choose from flexible pricing plans that fit your budget and scale with your business. Enjoy a low monthly fee with no hidden costs or long-term contracts.
  • Empowered Team: Equip your staff with user-friendly tools that boost efficiency and productivity. Improve accuracy, reduce errors, and ensure everyone is on the same page.
  • Mobile Accessibility: Access your POS system and key business data from anywhere, anytime. Manage your business on the go and stay connected even when you're not on site.
  • Secure and Reliable: Enjoy peace of mind knowing your data is safe with cloud-based storage and industry-leading security measures. Count on reliable performance and minimal downtime.
  • Adaptable and Customizable: Tailor Epos Now to your specific needs with a wide range of add-on apps and integrations. Create a POS system that works for you, not the other way around.
  • Ongoing Support: Benefit from helpful and responsive customer support. Get your questions answered, access training resources, and ensure you're getting the most out of your POS system.
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  • Customizable Checkout: Tailor the checkout experience to match your brand and business needs, whether through pre-built components or custom-built solutions.
  • Developer-Friendly SDKs: Utilize robust SDKs for iOS, Android, and JavaScript, enabling seamless integration with your existing systems and applications.
  • End-to-End Encryption: Ensure secure transactions with end-to-end encryption, protecting sensitive payment information from the point of entry to the final processing.
  • Global Reach: Accept payments in over 135 currencies and multiple payment methods, including credit cards, debit cards, and mobile wallets, to cater to a global customer base.
  • Real-Time Reporting: Access detailed transaction data and analytics in real-time, allowing for better business insights and decision-making.
  • Offline Mode: Continue to accept payments even when the internet connection is lost, with transactions automatically syncing once connectivity is restored.
  • Pre-Certified Hardware: Choose from a range of pre-certified card readers and terminals that are easy to set up and integrate with your POS system.
  • Unified Platform: Manage both online and in-person payments through a single platform, simplifying reconciliation and reporting processes.
  • Custom Receipts: Generate and print custom receipts that can include your branding, return policies, and other relevant information.
  • Multi-Location Support: Manage multiple store locations from a single account, streamlining operations and reporting across your business.
  • Customer Management: Store and manage customer information securely, enabling personalized service and loyalty programs.
  • Seamless Integration: Integrate with other Stripe products like Stripe Payments, Stripe Connect, and Stripe Billing for a comprehensive payment solution.
  • Compliance and Security: Stay compliant with industry standards such as PCI DSS, ensuring that your business meets all necessary security requirements.
  • 24/7 Support: Access round-the-clock support from Stripe’s team of experts, ensuring any issues are resolved promptly and efficiently.
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  • Contactless Dining: Facilitate a coherent ordering and dining experience with an online, ticket-based system. Access the menu, make customizations, add notes, place orders and make payments using QR codes or a URL. Use error-free business management tools to reduce wait times and boost operational efficiency. 
  • Inventory Management: Track business functions and optimize the supply chain using efficient inventory management tools. Centrally manage merchandise, fulfill orders, process payments, scan barcodes, set stock alerts and streamline operations for a time-saving, effortless experience. 
  • Reporting and Analytics: Get full visibility into transactional data, analyze individual product performance, understand business operations, access sales reports, track profits, view data forecasts and monitor employee performance to make informed decisions. 
  • Customer Relationship Management: Boost website engagement and drive customer loyalty by staying in the loop with customer information. Build marketing campaigns based on purchase history, buying patterns, total spending and website visits. Offer promos and discounts, send gift cards, create rewards and improve communication. 
  • Integrations: Leverage robust integrations with major platforms like Shopify and BigCommerce to improve business efficiency. Sync in-store and online inventory, automate recurring functionalities, process faster checkouts, consolidate services and more. Integrate loyalty programs, store promotions and reward schemes to deliver consistent customer service. 
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Product Ranking

#1

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#59

among all
POS Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Compliance And Security Customer And Loyalty Management Employee Management Inventory Management Items And Service Management Payment Transactions And Cash Management POS Hardware Reporting And Insights Sales And Marketing Management Store Management Types Of POS 50 67 80 93 100 63 78 88 68 63 74 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 5276 reviews
Good User Sentiment 596 reviews
94%
of users recommend this product

Stripe Terminal has a 'excellent' User Satisfaction Rating of 94% when considering 5276 user reviews from 2 recognized software review sites.

74%
of users recommend this product

Epos Now has a 'good' User Satisfaction Rating of 74% when considering 596 user reviews from 3 recognized software review sites.

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3.9 (9)
4.68 (2586)
3.57 (309)
4.7 (2690)
3.8 (278)

Awards

Stripe Terminal stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

SelectHub research analysts have evaluated Epos Now and concluded it earns best-in-class honors for Items and Service Management.

Items and Service Management Award

Synopsis of User Ratings and Reviews

Easy Integration: Stripe Terminal POS is praised for its ability to seamlessly integrate with the larger Stripe ecosystem, simplifying payment processing and business management.
User-Friendly Interface: The system is designed with an intuitive interface, making it easy for staff to learn and use, even with minimal training.
Customization Options: Businesses appreciate the flexibility to tailor the POS system to their specific needs, such as customizing receipts or integrating with existing checkout workflows.
Reliable Hardware: Stripe's hardware is recognized for its dependability, ensuring smooth and uninterrupted transaction processing for businesses.
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Easy for Staff: The intuitive interface and minimal training requirements are praised by users, including small businesses with staff of varying tech skills.
Inventory Control: Real-time stock tracking and low-stock alerts are cited as game-changers, preventing stockouts and improving order accuracy.
Sales Insights: Users highlight valuable reporting tools that provide actionable insights into sales trends, employee performance, and customer behavior.
App Integrations: Connecting seamlessly with popular accounting, loyalty, and delivery apps is appreciated for streamlining workflows and reducing manual data entry.
Flexible Plans: Users love the range of plan options with competitive pricing, allowing them to scale the software with their business needs.
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Initial Setup Complexity: Users without a technical background might find the initial setup process challenging.
Transaction Fees: While competitive, the transaction fees, which can be 2.7% plus 5 cents per transaction, can accumulate for businesses with high sales volume.
Customer Support Concerns: Some users have reported delays in response times from Stripe Terminal's customer support, impacting their ability to resolve issues promptly.
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Limited Free Trial: Some users find the 30-day trial period insufficient to fully explore the features and compatibility with their specific needs.
Add-on Costs: Essential features like advanced reporting or certain app integrations require additional monthly fees, potentially pushing up the overall cost beyond initial expectations.
Customer Support: While generally praised, occasional user reviews mention inconsistencies in the responsiveness and helpfulness of customer support, particularly through email inquiries.
Limited Customization: Some users, especially in niche industries, express a desire for deeper customization options for the interface and functionalities to perfectly fit their specific workflow.
Hardware Concerns: While offering hardware bundles, occasional reports mention issues with specific hardware options in terms of durability or compatibility, requiring replacements or alternative sourcing.
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Is Stripe Terminal the main vein when it comes to POS solutions? User reviews from the last year suggest Stripe Terminal is a robust payment processing platform that shines when it comes to its seamless integration with the broader Stripe ecosystem, making it a no-brainer for businesses already using Stripe for online payments. This integration simplifies reconciliation and reporting by managing both online and in-person payments in one central hub. Users rave about the flexibility of Stripe Terminal's API and SDK, which allows for extensive customization, including personalized email receipts and integration with various POS applications. For instance, businesses can tailor their checkout flow and even enable contactless payments directly on compatible iPhones or Android devices using Tap to Pay. However, some users point out that while the platform boasts no monthly fees, setup can be a headache for those without a tech background, potentially leading to increased upfront costs. Additionally, while transaction fees are competitive, they can add up for businesses with high sales volume, impacting their bottom line. Another area of concern is customer support, with some users reporting sluggish response times, which can be frustrating for businesses needing quick assistance. Overall, Stripe Terminal is best suited for tech-savvy businesses already familiar with or utilizing the Stripe ecosystem for their online transactions. Its robust API and seamless integration capabilities provide a unified platform for managing online and in-person payments, making it a solid choice for businesses looking to streamline their payment processing operations.

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Recent user reviews of Epos Now reveal a spectrum of experiences. Praise centers around its user-friendly interface, robust inventory management, and actionable sales insights. These strengths, particularly the intuitive design, benefit smaller businesses with diverse staff skillsets, giving Epos Now an edge over tech-heavy competitors like Square or Shopify. Affordability adds to its appeal. However, limitations emerge for complex operations. Users call for more granular customization and highlight occasional gaps in customer support responsiveness, especially via email. Furthermore, optional fees for vital features like advanced reporting or select app integrations can inflate the initial cost, potentially swaying users towards competitors with more comprehensive plans. In conclusion, Epos Now excels in simplicity, affordability, and real-time data, making it a strong contender for businesses prioritizing ease of use and core POS functionalities. However, businesses with niche requirements or intricate workflows may find greater value in exploring competitors for enhanced feature fit and potentially lower long-term costs.

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