Stripe Terminal vs Shopify POS

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Our analysts compared Stripe Terminal vs Shopify POS based on data from our 400+ point analysis of POS Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Stripe Terminal is a sophisticated software solution designed to manage point-of-sale (POS) tasks, enabling businesses to accept in-person payments seamlessly. It is particularly well-suited for retail stores, restaurants, and service providers who require a reliable and flexible POS system. The software supports a variety of hardware options, including card readers and mobile devices, making it adaptable to different business environments.

One of the key benefits of Stripe Terminal is its integration with other Stripe products, providing a unified platform for both online and offline transactions. This integration simplifies the reconciliation process and offers a comprehensive view of sales data. Popular features include customizable payment flows, robust security measures, and real-time transaction monitoring.

Users often praise Stripe Terminal for its ease of use, reliability, and the ability to scale with business growth. Pricing details can vary based on hardware choices and transaction volumes, so it is advisable to contact SelectHub for a tailored pricing quote that meets specific business needs.

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Shopify POS simplifies in-store and online sales management for various business types. Its strength lies in its intuitiveness and seamless integration with the Shopify e-commerce platform, making it ideal for entrepreneurs and small to medium-sized businesses already using Shopify. Key benefits include streamlined inventory tracking, omnichannel customer management, and robust reporting for data-driven insights. Popular features include a user-friendly interface, mobile app for managing sales on the go, and built-in payment processing. Compared to similar systems, Shopify POS emphasizes ease of use and affordability, while some users find its feature set less comprehensive for complex retail needs. Pricing starts at $29 per month, with transaction fees applying to processed payments.

Pros:
  • Easy to use
  • Omnichannel sales
  • Mobile app
  • Good reporting
  • Affordable
Cons:
  • Limited features
  • Transaction fees
  • Not for complex needs
  • Integrations costly
  • Customer support inconsistent
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$0.30/Transaction, 2.7% Flat Rate
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Tailored to your specific needs
$29 Monthly
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Tailored to your specific needs
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Product Insights

  • Seamless Integration: Stripe Terminal integrates effortlessly with existing Stripe accounts, allowing businesses to manage online and in-person payments from a single platform.
  • Customizable Hardware: Offers a range of pre-certified card readers that can be tailored to fit the specific needs of your business, ensuring a consistent brand experience.
  • Global Reach: Supports in-person payments in multiple countries, enabling businesses to expand their geographical footprint without additional complexity.
  • Unified Reporting: Consolidates all transaction data into one dashboard, simplifying financial reconciliation and providing a comprehensive view of business performance.
  • Developer-Friendly: Provides robust APIs and SDKs, allowing developers to build custom POS solutions that integrate seamlessly with existing systems.
  • Enhanced Security: Utilizes end-to-end encryption and is PCI-compliant, ensuring that sensitive payment information is protected at all times.
  • Real-Time Updates: Automatically updates software and firmware, reducing the need for manual maintenance and ensuring that the system is always up-to-date with the latest features and security patches.
  • Flexible Payment Options: Supports a variety of payment methods, including contactless payments, chip cards, and mobile wallets, catering to diverse customer preferences.
  • Scalability: Designed to grow with your business, whether you have a single location or multiple outlets, providing a consistent and reliable payment experience.
  • Cost Efficiency: Reduces the need for multiple vendors and systems, lowering operational costs and simplifying vendor management.
  • Customer Insights: Provides valuable data on customer behavior and preferences, enabling businesses to make informed decisions and improve customer engagement.
  • Streamlined Operations: Simplifies the checkout process, reducing wait times and improving overall customer satisfaction.
  • 24/7 Support: Offers round-the-clock customer support, ensuring that any issues are promptly addressed, minimizing downtime and disruption.
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  • Seamless omnichannel experience: Bridge the gap between your online store and physical location. Manage inventory, track sales, and engage customers across channels for a unified shopping experience.
  • Effortless inventory management: Real-time stock updates across all channels eliminate overselling and ensure accurate fulfillment. Say goodbye to manual spreadsheets and hello to streamlined inventory control.
  • Data-driven insights for smarter decisions: Gain valuable insights into sales trends, customer behavior, and product performance. Make informed decisions about inventory, pricing, and marketing based on real-time data.
  • Simplified customer management: Create customer profiles, track purchase history, and personalize interactions. Build lasting relationships and encourage repeat business with a focus on customer satisfaction.
  • Mobile agility, anywhere, anytime: Manage your business on the go with the mobile POS app. Process sales, track inventory, and access crucial data – all from your smartphone or tablet.
  • Secure and reliable payments: Accept a variety of payment methods securely with built-in payment processing. Reduce fraud risk and streamline transactions for a smooth checkout experience.
  • Scalability for your growing business: Start small and easily scale your POS system as your business grows. Choose from flexible pricing plans and add-ons to fit your evolving needs.
  • Intuitive and user-friendly interface: Even tech novices can navigate the POS with ease. The clean, organized design and helpful tutorials make it easy to train staff and get up and running quickly.
  • Boost operational efficiency: Reduce manual tasks, streamline workflows, and save valuable time. Automate key processes like inventory management and customer data collection for a more efficient operation.
  • Focus on what matters most: Free yourself from tedious tasks and focus on growing your business. The POS takes care of the behind-the-scenes work, allowing you to dedicate your energy to customer service, marketing, and product development.
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  • Customizable Checkout: Tailor the checkout experience to match your brand and business needs, whether through pre-built components or custom-built solutions.
  • Developer-Friendly SDKs: Utilize robust SDKs for iOS, Android, and JavaScript, enabling seamless integration with your existing systems and applications.
  • End-to-End Encryption: Ensure secure transactions with end-to-end encryption, protecting sensitive payment information from the point of entry to the final processing.
  • Global Reach: Accept payments in over 135 currencies and multiple payment methods, including credit cards, debit cards, and mobile wallets, to cater to a global customer base.
  • Real-Time Reporting: Access detailed transaction data and analytics in real-time, allowing for better business insights and decision-making.
  • Offline Mode: Continue to accept payments even when the internet connection is lost, with transactions automatically syncing once connectivity is restored.
  • Pre-Certified Hardware: Choose from a range of pre-certified card readers and terminals that are easy to set up and integrate with your POS system.
  • Unified Platform: Manage both online and in-person payments through a single platform, simplifying reconciliation and reporting processes.
  • Custom Receipts: Generate and print custom receipts that can include your branding, return policies, and other relevant information.
  • Multi-Location Support: Manage multiple store locations from a single account, streamlining operations and reporting across your business.
  • Customer Management: Store and manage customer information securely, enabling personalized service and loyalty programs.
  • Seamless Integration: Integrate with other Stripe products like Stripe Payments, Stripe Connect, and Stripe Billing for a comprehensive payment solution.
  • Compliance and Security: Stay compliant with industry standards such as PCI DSS, ensuring that your business meets all necessary security requirements.
  • 24/7 Support: Access round-the-clock support from Stripe’s team of experts, ensuring any issues are resolved promptly and efficiently.
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  • Online Inventory: Sell products online from a scalable, fully-featured eCommerce website. Generate purchase orders, categorize products, adjust stocks, transfer inventory, accept returns, process exchanges and access updated information across stores instantly. 
  • Reporting: Use daily reports based on in-store and online business data on a single dashboard. Gain actionable insights into total orders, customer buying patterns, staff performance, inventory sales, returns, taxes, payments and more to make strategic decisions. 
  • Payments: Track credit and debit card payments, accept multiple payment types for a single transaction, sell gift cards, create custom payment options and integrate with third-party payment providers. 
  • Customizations: Responsive and customizable templates are available for the website with varied layouts, colors, fonts, content and more. 
  • Smooth Checkouts: Provide rebates, BOGO discounts, gift card redemption and other offers at the time of checkout using the smart grid that adapts to actions in the cart and avoids manual calculations. Add taxes, create discount codes, set prices and more for a quick checkout experience. 
  • Staff Management: Track staff performance, assign unique PINs, add new employees, attribute commissions, define job functions, send approvals and grant control permission with on-the-go labor management tools. 
  • Marketing: Boost customer retention and improve sales with robust marketing strategies. Use innovative collections to automatically sort products, start Google Ads campaigns, send customer-specific emails, offer exclusive promotions, optimize campaigns and more. 
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Product Ranking

#1

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POS Software

#27

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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User Sentiment Summary

Excellent User Sentiment 5276 reviews
Great User Sentiment 328 reviews
94%
of users recommend this product

Stripe Terminal has a 'excellent' User Satisfaction Rating of 94% when considering 5276 user reviews from 2 recognized software review sites.

89%
of users recommend this product

Shopify POS has a 'great' User Satisfaction Rating of 89% when considering 328 user reviews from 2 recognized software review sites.

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4.4 (241)
4.68 (2586)
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4.7 (2690)
4.6 (87)

Awards

Stripe Terminal stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

SelectHub research analysts have evaluated Shopify POS and concluded it earns best-in-class honors for Compliance and Security.

Compliance and Security Award

Synopsis of User Ratings and Reviews

Easy Integration: Stripe Terminal POS is praised for its ability to seamlessly integrate with the larger Stripe ecosystem, simplifying payment processing and business management.
User-Friendly Interface: The system is designed with an intuitive interface, making it easy for staff to learn and use, even with minimal training.
Customization Options: Businesses appreciate the flexibility to tailor the POS system to their specific needs, such as customizing receipts or integrating with existing checkout workflows.
Reliable Hardware: Stripe's hardware is recognized for its dependability, ensuring smooth and uninterrupted transaction processing for businesses.
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Simplified Inventory Management: Shopify POS automatically tracks inventory levels, reducing manual updates and preventing overselling. Users reported a 40% decrease in time spent on inventory reconciliation thanks to this feature.
Seamless Payment Processing: Accept a wide range of payment methods, including credit cards, debit cards, and popular digital wallets, for faster checkouts. This flexibility helps reduce abandoned carts and boosts customer satisfaction.
Mobile POS Flexibility: Manage your store from anywhere with the mobile app, ideal for pop-up shops or on-the-go sales. This allows for greater business agility and caters to diverse sales environments.
Valuable Sales Insights: Generate detailed reports on sales, product performance, and staff activity to make data-driven decisions. Users highlighted the ability to track individual staff performance as particularly helpful for sales training and staff motivation.
Easy Customer Management: Create customer profiles, track purchase history, and offer targeted promotions for improved customer loyalty. This personalization fosters stronger customer relationships and repeat business.
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Initial Setup Complexity: Users without a technical background might find the initial setup process challenging.
Transaction Fees: While competitive, the transaction fees, which can be 2.7% plus 5 cents per transaction, can accumulate for businesses with high sales volume.
Customer Support Concerns: Some users have reported delays in response times from Stripe Terminal's customer support, impacting their ability to resolve issues promptly.
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Limited Free Tier Options: Access to basic POS features requires at least the Basic Shopify plan, which may not be budget-friendly for small businesses with low transaction volume.
Transaction Fees for Non-Shopify Payments: Using third-party payment processors alongside Shopify POS incurs additional transaction fees, potentially outweighing the benefits for low-volume merchants.
Learning Curve for Advanced Features: While basic functionality is user-friendly, unlocking advanced features like gift cards or discounts can require extensive setup and troubleshooting, especially for non-technical users.
Limited Customization Options: While themes offer some customization, heavily branded businesses may find the Shopify interface lacks flexibility for achieving a truly unique storefront aesthetic.
Integration Challenges with Specific Industries: While Shopify integrates with many apps, businesses with specific needs like restaurants or salons may experience limitations or require additional paid integrations.
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Is Stripe Terminal the main vein when it comes to POS solutions? User reviews from the last year suggest Stripe Terminal is a robust payment processing platform that shines when it comes to its seamless integration with the broader Stripe ecosystem, making it a no-brainer for businesses already using Stripe for online payments. This integration simplifies reconciliation and reporting by managing both online and in-person payments in one central hub. Users rave about the flexibility of Stripe Terminal's API and SDK, which allows for extensive customization, including personalized email receipts and integration with various POS applications. For instance, businesses can tailor their checkout flow and even enable contactless payments directly on compatible iPhones or Android devices using Tap to Pay. However, some users point out that while the platform boasts no monthly fees, setup can be a headache for those without a tech background, potentially leading to increased upfront costs. Additionally, while transaction fees are competitive, they can add up for businesses with high sales volume, impacting their bottom line. Another area of concern is customer support, with some users reporting sluggish response times, which can be frustrating for businesses needing quick assistance. Overall, Stripe Terminal is best suited for tech-savvy businesses already familiar with or utilizing the Stripe ecosystem for their online transactions. Its robust API and seamless integration capabilities provide a unified platform for managing online and in-person payments, making it a solid choice for businesses looking to streamline their payment processing operations.

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Shopify POS emerges from user reviews as a user-friendly and reliable option for basic POS needs. Its tight integration with the Shopify ecommerce platform syncs inventory and customer data seamlessly, saving time and streamlining operations. Users particularly appreciate the mobile app flexibility for pop-up shops and on-the-go sales, a feature lacking in some competitors like Square. However, Shopify POS's limited free tier and transaction fees for non-Shopify payments might deter smaller businesses. While praised for its ease of use, Shopify POS can feel restrictive for advanced features like gift cards and discounts, requiring more technical know-how compared to Square's intuitive setup. Additionally, while offering themes, Shopify's customization options might not satisfy businesses seeking a truly unique storefront aesthetic, especially when compared to Wix's design freedom. Overall, Shopify POS shines for its user-friendliness, ecommerce integration, and mobile flexibility. However, its pricing structure and learning curve for advanced features might push smaller businesses or those with specific industry needs towards competitors like Square or Wix. Ultimately, the choice depends on individual priorities and business size.

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