Toast vs KwickPOS

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Our analysts compared Toast vs KwickPOS based on data from our 400+ point analysis of POS Software, user reviews and our own crowdsourced data from our free software selection platform.

KwickPOS Software Tool

Product Basics

Toast is a cloud-based point-of-sale (POS) system designed to streamline operations for restaurants and businesses in the hospitality industry. It offers a comprehensive suite of features, including order processing, inventory management, employee scheduling, and customer relationship management (CRM) tools. Toast caters to businesses of all sizes, from independent cafes to multi-location restaurant chains. One of its key strengths lies in its ease of use and intuitive interface, making it suitable for both tech-savvy and non-technical users. Additionally, Toast boasts robust reporting capabilities, providing valuable insights into sales trends, customer behavior, and staff performance. Integration with third-party delivery services and online ordering platforms further enhances its functionality. While Toast offers a free basic plan with limited features, paid subscriptions are required to access its full potential. Pricing varies depending on the number of users, terminals, and desired functionalities. Compared to similar POS systems, Toast generally falls within the mid-range price bracket, offering a good balance between affordability and feature richness. However, user reviews highlight that its pricing structure can become complex for businesses with intricate needs.

Pros
  • Easy to use interface
  • Robust reporting tools
  • Third-party integrations
  • Scalable for all businesses
  • Free basic plan option
Cons
  • Mid-range pricing complexity
  • Limited customization options
  • Occasional technical issues
  • Long customer support wait times
  • Not ideal for complex inventory
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KwickPOS is a sophisticated software solution designed to manage point-of-sale (POS) tasks efficiently. It is particularly well-suited for restaurants, cafes, and other food service establishments due to its intuitive interface and robust functionality. The software streamlines operations by handling orders, payments, inventory management, and customer interactions seamlessly. Users appreciate its ability to integrate with various hardware and third-party applications, enhancing overall productivity.

Key benefits of KwickPOS include improved order accuracy, faster transaction processing, and comprehensive reporting capabilities. Popular features encompass customizable menus, real-time analytics, and multi-location support, which are crucial for businesses looking to scale. Compared to similar products, KwickPOS is often praised for its user-friendly design and reliable performance.

Pricing details for KwickPOS are not readily available, and it is recommended that users contact SelectHub for a personalized quote based on their specific requirements. This ensures that businesses receive a tailored solution that fits their budget and operational needs.

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$69/Terminal, Monthly, Freemium
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$9.99 Monthly
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Tailored to your specific needs
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Chromebook
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On-Premise
Mobile
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Mobile

Product Assistance

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Live Online
Videos
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Videos
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Email
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FAQ
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Smooth Onboarding: Simplify the training process with access to a knowledge base in Toast University that offers informative videos and interactive tutorials. 
  • Tech-Enabled: Allow dine-in guests to order and pay from their own devices. Save time and expedite processes by accepting payments for orders made using the in-store kiosk, on the app or in the restaurant with the Order & Pay tool. 
  • Ideal for the Enterprise: Improve capabilities and enhance the performance of the new business with Starter Kit. Place orders in less than 15 minutes and customize with preferred hardware and software solutions available at flat-rate pricing. 
  • Profitable: Integrate with third-party software providers, including Grubhub and OpenTable, to expand the customer base and boost sales. 
  • Accessible: Save efforts and complete time-sensitive tasks by storing information for multiple outlets, viewing data by location, updating menus, accessing employee activity, monitoring performance reports and more with remote and offline accessibility. 
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  • Enhanced Efficiency: Streamline operations by automating routine tasks, reducing manual errors and saving valuable time for staff.
  • Real-Time Data Access: Access up-to-the-minute sales and inventory data, enabling informed decision-making and quick adjustments to business strategies.
  • Improved Customer Experience: Speed up transaction times and reduce wait times, leading to higher customer satisfaction and repeat business.
  • Inventory Management: Track stock levels accurately, set reorder alerts, and minimize waste by ensuring optimal inventory levels at all times.
  • Sales Analytics: Gain insights into sales trends, peak hours, and best-selling items, helping to tailor marketing efforts and promotions effectively.
  • Employee Management: Monitor staff performance, manage schedules, and streamline payroll processes, enhancing overall workforce productivity.
  • Multi-Location Support: Manage multiple store locations from a single platform, ensuring consistency and control across all branches.
  • Secure Transactions: Protect sensitive customer data with robust security measures, reducing the risk of fraud and enhancing trust.
  • Customizable Interface: Tailor the POS system to fit specific business needs, ensuring a seamless integration with existing workflows.
  • Customer Loyalty Programs: Implement and manage loyalty programs easily, encouraging repeat visits and fostering customer loyalty.
  • Cost Savings: Reduce operational costs by minimizing errors, optimizing inventory, and improving overall efficiency.
  • Scalability: Easily scale the system as your business grows, accommodating increased transaction volumes and additional locations without disruption.
  • Compliance and Reporting: Simplify compliance with tax regulations and generate detailed reports for audits, ensuring legal and financial accuracy.
  • Remote Management: Manage your business from anywhere with cloud-based access, providing flexibility and control even when off-site.
  • Seamless Integrations: Integrate with other business tools such as accounting software, e-commerce platforms, and CRM systems for a unified business ecosystem.
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  • Online Ordering: Allow guests to order food online for takeout and delivery, schedule orders in advance, access the online menu and make contactless payments. Receive new orders directly in the restaurant’s point of sale system, customize the online ordering page, access customer insights and request guest feedback to modify services. 
  • Gift Cards and Rewards: Boost customer influx and increase revenue by selling modern e-Gift Cards. Allow users to text or email cards for in-store and online purchases. Check card balance and schedule gift cards in advance to build relationships with customers. Sell customized physical gift cards and review detailed reports on gift card sales. 
  • Expedited Delivery: Create an on-demand delivery network with local drivers at a single per-order fee. Simplify the process with real-time order tracking and advance scheduling, online payment options and review restaurant services based on customer behavior with reporting and analytics. 
  • Email Marketing: Improve communication and drive customer retention with emails. Run targeted promotions, increase revenue, automate outreach and campaigns, create custom email lists, run A/B tests to refine communication, and send customized messages to deepen brand loyalty. 
  • Self-help Services: Accelerate the online ordering experience with self-help kiosks. Leverage quick restaurant service, reduce wait times and increase staff productivity. Offer a personalized dining experience with order add-ons, SMS notifications and real-time menu updates. 
  • Workspace Management: Facilitate efficient team regulation with a centralized labor management system. Log and track work hours, monitor timesheets, calculate tips, ensure paycheck accuracy with automated wage recording, register new staff electronically and more. Get insight into employee performance with detailed reports and analytics. 
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  • Customizable Interface: Tailor the user interface to meet specific business needs, ensuring a seamless workflow.
  • Multi-Device Compatibility: Operate on various devices including tablets, smartphones, and traditional POS terminals.
  • Cloud-Based System: Access real-time data and manage operations from anywhere with an internet connection.
  • Integrated Payment Processing: Support for multiple payment methods including credit cards, mobile payments, and gift cards.
  • Inventory Management: Track stock levels, manage suppliers, and automate reordering processes to maintain optimal inventory.
  • Employee Management: Monitor staff performance, manage schedules, and streamline payroll processes.
  • Customer Relationship Management (CRM): Store customer information, track purchase history, and implement loyalty programs.
  • Advanced Reporting: Generate detailed reports on sales, inventory, and employee performance to make informed business decisions.
  • Menu Management: Easily update and customize menus, including pricing, descriptions, and item availability.
  • Table Management: Optimize seating arrangements and track table status in real-time for efficient service.
  • Order Management: Streamline order taking, kitchen communication, and delivery processes to enhance operational efficiency.
  • Security Features: Implement user permissions, data encryption, and secure login protocols to protect sensitive information.
  • Third-Party Integrations: Seamlessly integrate with accounting software, online ordering platforms, and other business tools.
  • Offline Mode: Continue operations without interruption even during internet outages, with automatic data synchronization once reconnected.
  • Multi-Language Support: Cater to diverse staff and customer bases with support for multiple languages.
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Product Ranking

#5

among all
POS Software

#102

among all
POS Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Compliance And Security Customer And Loyalty Management Employee Management Inventory Management Items And Service Management Payment Transactions And Cash Management POS Hardware Reporting And Insights Sales And Marketing Management Store Management Types Of POS 67 100 100 68 85 76 93 88 52 54 85 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 451 reviews
Good User Sentiment 2 reviews
86%
of users recommend this product

Toast has a 'great' User Satisfaction Rating of 86% when considering 451 user reviews from 4 recognized software review sites.

70%
of users recommend this product

KwickPOS has a 'good' User Satisfaction Rating of 70% when considering 2 user reviews from 1 recognized software review sites.

4.7 (27)
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4.4 (144)
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3.5 (2)
4.2 (270)
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4.3 (10)
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Awards

SelectHub research analysts have evaluated Toast and concluded it earns best-in-class honors for Customer and Loyalty Management and POS Hardware.

Customer and Loyalty Management Award
POS Hardware Award

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Synopsis of User Ratings and Reviews

Intuitive interface: Users consistently praise Toast's easy-to-learn and navigate interface, with clear menus, large buttons, and simple workflows, making it accessible for staff of all technical levels.
Robust reporting: Toast's comprehensive reporting tools provide valuable insights into sales, inventory, labor costs, customer behavior, and more, empowering data-driven decision-making.
Mobile flexibility: Staff can take orders, process payments, and manage tables directly from tablets or smartphones, enhancing tableside service and flexibility during busy periods.
Reliable payment processing: Users commend Toast's integrated payment processing for its speed, reliability, and security, ensuring smooth transactions and minimizing downtime.
Scalability for growth: Toast's ability to accommodate multiple locations, expanding menus, and growing staff needs makes it a popular choice for businesses with expansion plans.
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User-Friendly Interface: KwickPOS is known for its intuitive design, making it easy for staff to learn and use efficiently.
Robust Reporting & Analytics: The system provides real-time data and insights into sales, inventory, and employee performance, enabling data-driven decisions.
Seamless Integrations: KwickPOS integrates smoothly with various third-party applications, streamlining operations and reducing manual work.
Strong Customer Support: Users have praised KwickPOS for its responsive and helpful customer support team.
Good Value for Money: Many users find KwickPOS to be an affordable POS solution that offers a comprehensive set of features for its price point.
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Pricing complexity: Users express frustration with Toast's tiered pricing structure, which can become confusing and expensive, especially for businesses with multiple locations or add-on features.
Limited customization: Some users find Toast's customization options for menus, reporting, and workflows to be somewhat restrictive, hindering their ability to tailor the system to unique business processes.
Technical glitches: Users occasionally report software glitches, hardware issues, or slow performance during peak hours, leading to temporary disruptions in operations.
Customer support wait times: While Toast offers 24/7 support, users sometimes experience long wait times for phone assistance or delayed responses to inquiries, causing frustration when urgent issues arise.
Inventory management limitations: Users with complex inventory needs, such as multiple suppliers or intricate recipe tracking, find Toast's inventory management capabilities to be somewhat basic and lacking in advanced features.
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Occasional Technical Issues: Users have reported experiencing occasional technical glitches with the KwickPOS system.
Limited Customization: Some users have expressed a desire for more advanced customization options to better tailor the software to their specific business needs.
Inconsistent Customer Support: While some users have praised the responsiveness of KwickPOS customer support, others have reported delays or difficulties in getting issues resolved.
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Toast garners praise for its user-friendly interface, robust reporting, and mobile capabilities, making it a popular choice for restaurants of various sizes. Users appreciate its intuitive design, which simplifies training and streamlines daily operations compared to competitors like Square and Lightspeed POS. Toast's extensive reporting, often highlighted as superior to competitors, empowers data-driven decision-making by offering detailed insights into sales, labor, and customer behavior. Additionally, the ability to manage orders and payments tableside using mobile devices sets Toast apart, enhancing staff flexibility and customer service during peak hours. However, concerns arise regarding Toast's pricing structure, customization options, and technical glitches. The multi-tiered pricing, perceived as more complex than competitors, can become expensive for businesses with specific needs or multiple locations. While Toast offers various features, users sometimes find them less customizable than those in competitors like Revel Systems, restricting their ability to tailor the system to their unique workflows. Occasional technical issues and reported long wait times for customer support raise concerns about reliability compared to competitors known for their robust technical support, such as Micros. Ultimately, Toast's strengths in user-friendliness, reporting, and mobility resonate with many users, but its pricing complexity, limited customization, and potential technical issues demand careful consideration. Deciding factors often boil down to individual business needs, budget constraints, and desired level of customization. Weighing Toast's strengths against its potential drawbacks alongside competitor offerings becomes crucial for making an informed decision.

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How quickly can you tell if KwickPOS is the right POS system for your business? User reviews from the past year present a mixed bag. While KwickPOS is generally praised for its user-friendly interface and robust features like inventory management and real-time reporting, a significant number of users report encountering critical technical issues. For example, one user described experiencing persistent errors in sending orders to the kitchen, highlighting concerns about the system's stability and reliability. This disparity in experiences suggests that while KwickPOS might be a good fit for businesses prioritizing ease of use and seeking a system with comprehensive features, it may not be suitable for businesses that require absolute stability and responsiveness. This makes it particularly well-suited for small to mid-sized businesses that can adapt to occasional hiccups, but potentially risky for larger enterprises or those heavily reliant on seamless operation.

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