Celoxis vs ServiceNow SPM

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Our analysts compared Celoxis vs ServiceNow SPM based on data from our 400+ point analysis of PPM Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Celoxis is an online solution that manages diverse and complex project portfolios. It helps users manage resources, budgeting, revenue forecasts, time-tracking, expense management, team collaboration and reporting. It can be implemented on-premise or as a cloud-based service. It is customizable and integrates seamlessly with third-party modules like Excel and Outlook. It is also bundled with a notification center that helps users view all notifications in one location.

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ServiceNow SPM (formerly ITBM) is a cloud-based strategic portfolio management (SPM) solution that helps organizations align their investments with their strategic objectives. It provides a centralized platform for managing the entire portfolio lifecycle, from ideation to execution and realization of benefits. ServiceNow SPM is most suited for large organizations with complex portfolios and multiple stakeholders. It offers a number of benefits, including improved decision-making, increased agility, and reduced risk. Some of the popular features of ServiceNow SPM include portfolio prioritization, resource management, and risk assessment. However, some users have reported that the product can be complex and difficult to use. Overall, ServiceNow SPM is a powerful SPM solution that can help organizations achieve their strategic goals. Pricing for ServiceNow SPM is based on the number of users and the number of portfolios.

Pros Cons
  • Improved decision-making
  • Increased agility
  • Reduced risk
  • Centralized platform
  • Comprehensive features
  • Complex to use
  • Steep learning curve
  • Pricey
  • Limited reporting
  • Not ideal for small teams
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$25 Annual, monthly
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Tailored to your specific needs
$50/User, Monthly
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Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
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Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
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24/7 Live Support

Product Insights

  • Efficient Project Management: Identify projects to boost business potential. Build project plans aligned with real-world tasks and monitors progress to rectify issues in advance.  
  • Optimizes Human Capital: Optimizes human capital by distributing resources as per availability and skills. Make proactive decisions on recruiting new staff based on future demand.  
  • Boosts Margins and Profits: Track profits in real-time by automating cost and revenue estimates from project plans. Prevents leakage of revenue by issuing invoices to clients without delay.  
  • Faster Collaboration: Boosts collaboration and exchange of ideas within the team and with clients by sharing files and updating them on project progress. Offers a customizable portal for clients.  
  • Organizes Data: Lets users slice or interpret their data in the way they want. Create dashboards that speed up decision making and save time. Sends reports directly to the owner’s inbox.  
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  • Improved Decision-Making: ServiceNow SPM provides a centralized platform for managing and analyzing portfolio data, enabling organizations to make informed decisions about resource allocation, project prioritization, and risk mitigation.
  • Increased Agility: By streamlining portfolio management processes and automating tasks, ServiceNow SPM helps organizations respond quickly to changing market conditions and seize new opportunities.
  • Reduced Risk: ServiceNow SPM's risk management capabilities help organizations identify and assess potential risks early on, allowing them to take proactive measures to mitigate those risks.
  • Enhanced Alignment with Strategic Objectives: ServiceNow SPM ensures that IT investments are aligned with the organization's overall strategic goals, maximizing the return on investment (ROI) of IT initiatives.
  • Improved Collaboration and Communication: ServiceNow SPM provides a single source of truth for portfolio data, fostering collaboration and communication among stakeholders across the organization.
  • Greater Portfolio Visibility and Transparency: ServiceNow SPM provides real-time insights into portfolio performance, enabling organizations to track progress, identify issues, and make informed decisions.
  • Streamlined Portfolio Management Processes: ServiceNow SPM automates many portfolio management tasks, reducing manual effort and improving efficiency.
  • Enhanced Resource Utilization: ServiceNow SPM helps organizations optimize resource allocation, ensuring that resources are used effectively and efficiently.
  • Improved Project Success Rates: By providing data-driven insights and support for project planning, execution, and monitoring, ServiceNow SPM helps organizations increase the success rate of their projects.
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  • All-in-One Solution: Offers an all-in-one-platform to manage resources, projects, risks, tasks, timesheets, collaboration and profits. Convenient, increases end-user adoption and has robust built-in integrations.  
  • Reporting and Dashboards: Provides real-time insights into the company’s progress with its reporting and dashboard tools.  
  • Time and Expense Calculator: Provides integrated expense modules and timesheets to track time, various costs and bills. Offers features like multi-level approval workflows, task timers and automatic reminder emails. 
  • Streamlines Workflow With Apps: Offers applications to track risks, bugs approvals and change requests. Create apps from scratch and eliminate the use of cumbersome spreadsheets.  
  • Mobile Interface: Offers an optimized mobile interface for Android, iOS, Windows and more to manage projects on-the-go.
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  • Portfolio Prioritization: ServiceNow SPM provides a centralized platform for prioritizing projects and initiatives based on their alignment with strategic objectives, resource availability, and risk assessment.
  • Resource Management: ServiceNow SPM enables organizations to effectively manage their resources across the portfolio, ensuring that the right people and skills are assigned to the right projects.
  • Risk Management: ServiceNow SPM helps organizations identify, assess, and mitigate potential risks associated with their projects and initiatives.
  • Performance Tracking: ServiceNow SPM provides real-time insights into portfolio performance, enabling organizations to track progress, identify issues, and make informed decisions.
  • Reporting and Analytics: ServiceNow SPM offers comprehensive reporting and analytics capabilities, enabling organizations to gain insights into portfolio trends, identify areas for improvement, and make data-driven decisions.
  • Collaboration and Communication Tools: ServiceNow SPM facilitates collaboration and communication among stakeholders across the organization, ensuring that everyone is aligned on portfolio goals and progress.
  • Integrations with Other ServiceNow Products: ServiceNow SPM integrates seamlessly with other ServiceNow products, such as IT Service Management (ITSM) and Project Management (PM), providing a holistic view of the organization's projects and initiatives.
  • Mobile App: ServiceNow SPM offers a mobile app, enabling users to access and manage portfolio information on the go.
  • Customizable Dashboards: ServiceNow SPM allows users to create customized dashboards to track the metrics that are most important to them.
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Product Ranking

#14

among all
PPM Software

#49

among all
PPM Software

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Analyst Rating Summary

87
92
61
100
100
100
84
100
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Dashboards and Reporting
Financial Management
Project Management
Platform Security
Resource Management
Agile Portfolio Planning
Dashboards and Reporting
Demand and Idea Management
Financial Management
Platform Security

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Celoxis
ServiceNow SPM
+ Add Product + Add Product
Agile Portfolio Planning Dashboards And Reporting Demand And Idea Management Financial Management Platform Features Portfolio Management Project Management Resource Management Team Collaboration 61 100 84 100 77 85 100 87 86 100 100 100 100 95 92 91 91 86 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

65%
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88%
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User Sentiment Summary

Great User Sentiment 918 reviews
Great User Sentiment 267 reviews
88%
of users recommend this product

Celoxis has a 'great' User Satisfaction Rating of 88% when considering 918 user reviews from 7 recognized software review sites.

87%
of users recommend this product

ServiceNow SPM has a 'great' User Satisfaction Rating of 87% when considering 267 user reviews from 3 recognized software review sites.

4.8 (13)
n/a
4.3 (64)
3.8 (13)
4.39 (273)
n/a
4.4 (248)
n/a
4.4 (275)
4.3 (110)
4.6 (38)
4.4 (144)
4.5 (7)
n/a

Awards

SelectHub research analysts have evaluated Celoxis and concluded it earns best-in-class honors for Project Management.

Project Management Award

SelectHub research analysts have evaluated ServiceNow SPM and concluded it earns best-in-class honors for Agile Portfolio Planning, Demand and Idea Management and Platform Security.

Agile Portfolio Planning Award
Demand and Idea Management Award
Platform Security Award

Synopsis of User Ratings and Reviews

User Friendly: The system is easy to use and intuitive, as noted by approximately 86% of users who mention the system’s usability.
Functionality: Celoxis offers a robust suite of successful tools, as reported by 90% of the users who mention the product’s functionality.
Collaborative: About 88% of users noted that this system helps bridge the gaps between remote teams and quickly coordinate users.
Integrations: Available integrations help add value to the base product, as reported by 58% of reviewers who mention integrations.
Support: Support for the system can be slow, with some users noting that their support queues have existed for a year or more, as reported by nearly 100% of users who mention support.
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Improved decision-making: Users appreciate ServiceNow SPM's ability to provide a centralized platform for managing and analyzing portfolio data, enabling organizations to make informed decisions about resource allocation, project prioritization, and risk mitigation.
Increased agility: Users find that ServiceNow SPM's streamlined portfolio management processes and automation of tasks help organizations respond quickly to changing market conditions and seize new opportunities.
Reduced risk: Users value ServiceNow SPM's risk management capabilities that help organizations identify and assess potential risks early on, allowing them to take proactive measures to mitigate those risks.
Enhanced alignment with strategic objectives: Users appreciate that ServiceNow SPM ensures IT investments are aligned with the organization's overall strategic goals, maximizing the return on investment (ROI) of IT initiatives.
Improved collaboration and communication: Users find that ServiceNow SPM's provision of a single source of truth for portfolio data fosters collaboration and communication among stakeholders across the organization.
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Advanced Features: About 44% of users who mentioned advanced features noted that the software was overloaded with buggy features that slowed them down.
Learning Curve: The learning curve for the product is steep and can be difficult to learn and use efficiently, according to 90% of reviewers who mention it.
Reporting: Nearly 70% of the users who mentioned the reporting feature find it lacking.
User Interface: Approximately 77% of the users who mentioned the user interface think that it is not responsive.
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Complexity: Users find ServiceNow SPM to be a complex enterprise solution, requiring a significant level of training and expertise to implement and use effectively.
Cost: Users find ServiceNow SPM to be a relatively expensive solution, with pricing based on the number of users and portfolios. This can make it prohibitive for smaller organizations or organizations with limited budgets.
Steep learning curve: Users find that ServiceNow SPM has a steep learning curve, which can make it difficult for new users to get up to speed quickly.
Limited reporting: Some users find that ServiceNow SPM's reporting capabilities are limited and could be more comprehensive.
Not ideal for small teams: Users believe that ServiceNow SPM is designed for large organizations with complex portfolios. It may not be the best fit for smaller teams or organizations with simpler portfolio management needs.
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Celoxis provides a robust suite of project management tools that most of its users find intuitive and accessible. It’s features support all critical project management tasks that help users organize and streamline their processes. However, advanced features make the application slow. Users also don’t have control over the views they create. Collaborative features and integrations help boost teamwork and streamline task assignments. However, its user interface could be improved to boost accessibility.

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ServiceNow SPM is a cloud-based strategic portfolio management (SPM) solution that helps organizations align their investments with business goals. Users praise its ease of implementation, user-friendly interface, and strong capabilities for project and portfolio management. One user noted that ServiceNow SPM "is really easy to implement and get adopted in the organization." Another user commented that the "interface is welcoming and user friendly." In terms of functionality, users appreciate ServiceNow SPM's ability to "house and process a lot of data." Additionally, users find the resource management capabilities to be particularly useful, especially for managing hourly resources. However, some users have also identified areas for improvement. For instance, one user mentioned that ServiceNow SPM "can be hard to manage SOW based contracts." Others have expressed concerns about the overall function of the system, stating that it "left more to be desired." Compared to similar products, users believe that ServiceNow SPM stands out for its ease of use and strong data management capabilities. Overall, ServiceNow SPM is a well-regarded SPM solution that offers a number of benefits for organizations seeking to improve their portfolio management processes. While there are some areas for improvement, users generally find the system to be easy to use and effective.

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