ServiceNow SPM vs Genius Project

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Our analysts compared ServiceNow SPM vs Genius Project based on data from our 400+ point analysis of PPM Software, user reviews and our own crowdsourced data from our free software selection platform.

Genius Project Software Tool

Product Basics

ServiceNow SPM (formerly ITBM) is a cloud-based strategic portfolio management (SPM) solution that helps organizations align their investments with their strategic objectives. It provides a centralized platform for managing the entire portfolio lifecycle, from ideation to execution and realization of benefits. ServiceNow SPM is most suited for large organizations with complex portfolios and multiple stakeholders. It offers a number of benefits, including improved decision-making, increased agility, and reduced risk. Some of the popular features of ServiceNow SPM include portfolio prioritization, resource management, and risk assessment. However, some users have reported that the product can be complex and difficult to use. Overall, ServiceNow SPM is a powerful SPM solution that can help organizations achieve their strategic goals. Pricing for ServiceNow SPM is based on the number of users and the number of portfolios.

Pros Cons
  • Improved decision-making
  • Increased agility
  • Reduced risk
  • Centralized platform
  • Comprehensive features
  • Complex to use
  • Steep learning curve
  • Pricey
  • Limited reporting
  • Not ideal for small teams
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Genius Project is a flexible portfolio and management tool designed for project managers, executives and other stakeholders. It can be deployed on the cloud or via on-premise deployment. It supports IT departments like governance framework, demand management, project execution, project delivery, performance management and project development. It also supports planning, execution, billing, customer relationship management and performance management.

It has configurable workflows to support the user's business processes. It integrates with Microsoft Office, SAP, Oracle, Sage, Google Apps, SharePoint and more. It also supports Prince2, PMI, Phase Review and more.
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$50/User, Monthly
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Tailored to your specific needs
$24.95 Monthly
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Tailored to your specific needs
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Product Insights

  • Improved Decision-Making: ServiceNow SPM provides a centralized platform for managing and analyzing portfolio data, enabling organizations to make informed decisions about resource allocation, project prioritization, and risk mitigation.
  • Increased Agility: By streamlining portfolio management processes and automating tasks, ServiceNow SPM helps organizations respond quickly to changing market conditions and seize new opportunities.
  • Reduced Risk: ServiceNow SPM's risk management capabilities help organizations identify and assess potential risks early on, allowing them to take proactive measures to mitigate those risks.
  • Enhanced Alignment with Strategic Objectives: ServiceNow SPM ensures that IT investments are aligned with the organization's overall strategic goals, maximizing the return on investment (ROI) of IT initiatives.
  • Improved Collaboration and Communication: ServiceNow SPM provides a single source of truth for portfolio data, fostering collaboration and communication among stakeholders across the organization.
  • Greater Portfolio Visibility and Transparency: ServiceNow SPM provides real-time insights into portfolio performance, enabling organizations to track progress, identify issues, and make informed decisions.
  • Streamlined Portfolio Management Processes: ServiceNow SPM automates many portfolio management tasks, reducing manual effort and improving efficiency.
  • Enhanced Resource Utilization: ServiceNow SPM helps organizations optimize resource allocation, ensuring that resources are used effectively and efficiently.
  • Improved Project Success Rates: By providing data-driven insights and support for project planning, execution, and monitoring, ServiceNow SPM helps organizations increase the success rate of their projects.
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  • Short Time to Market: View and manage new development projects with an overview of the product pipeline, complete projects and teams responsible for successful delivery.  
  • Improve Quality: Comply with industry standards and provide visibility as a response to market changes and demands.  
  • Track Budgets: Balance risk with return to optimize IT governance plans. Uses automation to lower costs, reduce ineffective processes and improve visibility.  
  • Change Requests: Lets IT departments handle requests at the root while defining and sorting priorities. Manage new project requests, incident reports, issue reports and change requests for existing projects.  
  • Manage Resources: Provides project visibility and resource management to track, manage and improve IT performance. Monitor actual and forecasted costs and labor.  
  • Record Requests: Record and track service requests, track SLAs, increase operational efficiency and align business objectives with services.  
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  • Portfolio Prioritization: ServiceNow SPM provides a centralized platform for prioritizing projects and initiatives based on their alignment with strategic objectives, resource availability, and risk assessment.
  • Resource Management: ServiceNow SPM enables organizations to effectively manage their resources across the portfolio, ensuring that the right people and skills are assigned to the right projects.
  • Risk Management: ServiceNow SPM helps organizations identify, assess, and mitigate potential risks associated with their projects and initiatives.
  • Performance Tracking: ServiceNow SPM provides real-time insights into portfolio performance, enabling organizations to track progress, identify issues, and make informed decisions.
  • Reporting and Analytics: ServiceNow SPM offers comprehensive reporting and analytics capabilities, enabling organizations to gain insights into portfolio trends, identify areas for improvement, and make data-driven decisions.
  • Collaboration and Communication Tools: ServiceNow SPM facilitates collaboration and communication among stakeholders across the organization, ensuring that everyone is aligned on portfolio goals and progress.
  • Integrations with Other ServiceNow Products: ServiceNow SPM integrates seamlessly with other ServiceNow products, such as IT Service Management (ITSM) and Project Management (PM), providing a holistic view of the organization's projects and initiatives.
  • Mobile App: ServiceNow SPM offers a mobile app, enabling users to access and manage portfolio information on the go.
  • Customizable Dashboards: ServiceNow SPM allows users to create customized dashboards to track the metrics that are most important to them.
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  • Portfolio Dashboard: Tailor dashboards to business needs. Lets team members, executives and product managers access big picture analysis.  
  • Budget Planning: Automatically track actual and planned costs that create budget status in real time. Display information collected in configurable dashboards, helping businesses analyze and prioritize budgets across the present and future.  
  • Consolidated View: View ongoing projects and their indicators such as actuals, workloads and budgets. Make necessary data available online to make critical decisions about adding resources, stopping projects and re-estimating priorities.  
  • Gantt Chart: Uses Gantt chart to provide scheduling, project planning and task management. Modify and visually plan projects, link and assign tasks, estimate costs and decide timelines to manage resources.  
  • Project Charter: Build a project charter that details objectives that include definable fields, budgets, success factors and critical data. Base charter definitions on internal samples or an existing template.  
  • Project Integration: Integrates with MS Project and sync MS Project plans. Import and export plans and templates from MS Projects.  
  • Expense Reports: Supports integrated expense and time tracking. Input timesheets and expenses directly into the software. Customize fields and classify expenses for reimbursement.  
  • Project Request: Supports all formal request sources, incident reports, project demands and change requests. Collect requests and evaluate them with configurable workflows and forms. 
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Product Ranking

#49

among all
PPM Software

#24

among all
PPM Software

Find out who the leaders are

Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

ServiceNow SPM
Genius Project
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Agile Portfolio Planning Dashboards And Reporting Demand And Idea Management Financial Management Platform Features Portfolio Management Project Management Resource Management Team Collaboration 100 100 100 100 95 92 91 91 86 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 267 reviews
Great User Sentiment 242 reviews
87%
of users recommend this product

ServiceNow SPM has a 'great' User Satisfaction Rating of 87% when considering 267 user reviews from 3 recognized software review sites.

80%
of users recommend this product

Genius Project has a 'great' User Satisfaction Rating of 80% when considering 242 user reviews from 5 recognized software review sites.

3.8 (13)
3.9 (11)
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3.99 (75)
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4.0 (78)
4.3 (110)
4.0 (77)
4.4 (144)
4.0 (1)

Awards

SelectHub research analysts have evaluated ServiceNow SPM and concluded it earns best-in-class honors for Agile Portfolio Planning, Demand and Idea Management and Platform Security.

Agile Portfolio Planning Award
Demand and Idea Management Award
Platform Security Award

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Synopsis of User Ratings and Reviews

Improved decision-making: Users appreciate ServiceNow SPM's ability to provide a centralized platform for managing and analyzing portfolio data, enabling organizations to make informed decisions about resource allocation, project prioritization, and risk mitigation.
Increased agility: Users find that ServiceNow SPM's streamlined portfolio management processes and automation of tasks help organizations respond quickly to changing market conditions and seize new opportunities.
Reduced risk: Users value ServiceNow SPM's risk management capabilities that help organizations identify and assess potential risks early on, allowing them to take proactive measures to mitigate those risks.
Enhanced alignment with strategic objectives: Users appreciate that ServiceNow SPM ensures IT investments are aligned with the organization's overall strategic goals, maximizing the return on investment (ROI) of IT initiatives.
Improved collaboration and communication: Users find that ServiceNow SPM's provision of a single source of truth for portfolio data fosters collaboration and communication among stakeholders across the organization.
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Intuitive Interface: Users praise Genius Project for its user-friendly interface, making it easy to navigate and manage projects efficiently.
Robust Reporting: The platform offers comprehensive reporting tools that provide valuable insights into project performance, resource allocation, and overall progress.
Effective Collaboration: Genius Project facilitates seamless collaboration among team members, allowing them to share files, communicate effectively, and stay updated on project developments.
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Complexity: Users find ServiceNow SPM to be a complex enterprise solution, requiring a significant level of training and expertise to implement and use effectively.
Cost: Users find ServiceNow SPM to be a relatively expensive solution, with pricing based on the number of users and portfolios. This can make it prohibitive for smaller organizations or organizations with limited budgets.
Steep learning curve: Users find that ServiceNow SPM has a steep learning curve, which can make it difficult for new users to get up to speed quickly.
Limited reporting: Some users find that ServiceNow SPM's reporting capabilities are limited and could be more comprehensive.
Not ideal for small teams: Users believe that ServiceNow SPM is designed for large organizations with complex portfolios. It may not be the best fit for smaller teams or organizations with simpler portfolio management needs.
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Cumbersome User Interface: Many users find the interface clunky and difficult to navigate, especially when compared to more modern project management tools. This can lead to frustration and wasted time.
Limited Reporting Functionality: Users often express dissatisfaction with the limited reporting options, making it challenging to extract meaningful insights and track project progress effectively.
Steep Learning Curve: Genius Project is feature-rich, but this comes at the cost of complexity. New users often face a steep learning curve, requiring extensive training and support to get up to speed.
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ServiceNow SPM is a cloud-based strategic portfolio management (SPM) solution that helps organizations align their investments with business goals. Users praise its ease of implementation, user-friendly interface, and strong capabilities for project and portfolio management. One user noted that ServiceNow SPM "is really easy to implement and get adopted in the organization." Another user commented that the "interface is welcoming and user friendly." In terms of functionality, users appreciate ServiceNow SPM's ability to "house and process a lot of data." Additionally, users find the resource management capabilities to be particularly useful, especially for managing hourly resources. However, some users have also identified areas for improvement. For instance, one user mentioned that ServiceNow SPM "can be hard to manage SOW based contracts." Others have expressed concerns about the overall function of the system, stating that it "left more to be desired." Compared to similar products, users believe that ServiceNow SPM stands out for its ease of use and strong data management capabilities. Overall, ServiceNow SPM is a well-regarded SPM solution that offers a number of benefits for organizations seeking to improve their portfolio management processes. While there are some areas for improvement, users generally find the system to be easy to use and effective.

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Is Genius Project a stroke of genius for project management, or does it leave users feeling like they need a genius to figure it out? User reviews from the past year paint a mixed picture. While many appreciate the software's robust features for task and resource management, some find its interface clunky and difficult to navigate. This complexity makes it less intuitive than competitors like Asana or Monday.com, which prioritize user-friendliness. A key differentiator for Genius Project is its focus on PPM (Project Portfolio Management). This makes it a good fit for organizations managing a large number of complex projects, as it provides tools for strategic planning, resource allocation, and portfolio analysis. However, this strength can also be a weakness for smaller teams or those with simpler needs, who might find the software overkill. For them, a lighter-weight tool might be a better fit. Ultimately, Genius Project is best suited for larger organizations with complex project management needs who require a comprehensive solution for managing their entire project portfolio. Smaller teams or those seeking a more user-friendly experience might find other options more appealing.

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