Ariba vs Basware

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Our analysts compared Ariba vs Basware based on data from our 400+ point analysis of Procurement Software, user reviews and our own crowdsourced data from our free software selection platform.

Ariba Software Tool
Basware Software Tool

Product Basics

SAP Ariba is a cloud-based solution built to handle the end-to-end spend life cycle for businesses of all sizes. It also supports sourcing, procurement and numerous supply and distribution processes. It is scalable and comes with subscription or on-demand pricing options.

It integrates with ERP and other back-office options so that users can hang onto preferred workflows. With a focus on collaboration with suppliers and trading partners, users can extend their influence and discover valuable networking opportunities.
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Basware offers networked source-to-pay tools, e-invoicing, analytics and value added services. It facilitates automated operations and management, spend and supply chain visibility, supplier management, early payment discounts and more. It helps reduce paperwork, save time and effort spent in manual work, boosts working capital and enhances business ROI. It serves B2B companies of all sizes and industries.
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$50 Monthly
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$15,000/Invoice Transaction, Annually
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Windows
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Android
Chromebook
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Android
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Cloud
On-Premise
Mobile
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On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
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Chat
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Forum
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24/7 Live Support

Product Insights

  • Manage Supply Chain Disruptions: Robust analytics and real-time communications with suppliers enables responses to supply chain disruptions in advance and as they occur. Avoid costly problem resolution by tackling issues before they have a damaging impact. 
  • Reduce Costs: Cut costs and boost control over processes with accessible contract and procurement management tools. Remove costly mistakes from the equation and leverage sustained sourcing savings, resulting in increased profits. 
  • End-to-End Features: Support the entire sourcing process with robust features that strengthen sourcing, procurement, financial and supply chain management tasks. 
  • Boost Collaboration: Leverage a digital marketplace to help grow and manage sales cycles. Buyers can post sourcing through SAP Ariba Discovery and suppliers can respond with their details. Lets users join Ariba Network, which has a double the volume compared to eBay and Amazon combined. 
  • Improved Risk Reduction: Ensure suppliers go through rigorous onboarding and qualification measurements to guarantee them as a good fit. Includes performance management features that offer valuable insight into client’s partner performance. 
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  • Eliminates Paperwork: Reduces paperwork by digitizing all operations starting from point of order placement to payment. 
  • Increases Visibility: Offers complete visibility for spend, suppliers, buyers and the supply chain. 
  • Saves Time and Effort: Streamline work using AI and machine learning, which help automate manual tasks such as invoicing, account payable management and other day-to-day tasks. 
  • Boosts Working Capital and Cash Flow Visibility: Improves the flow of payments through early payment discounts offered to suppliers for releasing payments quickly. Adoption of e-invoices improves cash flow visibility. 
  • Strengthens Supplier Relationships: Offers tools for supplier registration, pre-approved workflows and questionnaires to evaluate supplier performance management and help improve relationships with suppliers. 
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  • Buying and Invoicing: A configurable interface with built-in approvals keeps up-to-date with compliance and cataloging. Removes the difficulty in the procure-to-pay process by simplifying the management of each step and supports businesses agility and scalability through global spend and visibility tools. 
  • Financial Supply Chain Management: Streamline operations by eliminating manual entry and applying automation to complex processes. Link purchase orders to invoices, improve metric capture, comply with tax regulations, capture payment discounts and more. 
  • Strategic Sourcing: Integrates into procurement execution processes for increased visibility, more savings opportunities and spend segmentation. Enables teams to organize and standardize their source-to-contract tasks, as it aggregates purchase orders with proper classification. 
  • Direct Spending: Integrates with all processes from product design to manufacturing and delivery, which helps: 
    •  Speeds up the time to market and provides a head start on the competition. 
    •  Boosts supplier collaboration by identifying product shortages before they become costly problems. 
    •  Increases supply chain visibility to increase fill rates and reduce overall inventory levels. 
  • E-Procurement: Helps reduce bottom-line costs by delivering optimal negotiated savings rates. Decreases buying cycles by up to 50%, lowers supply costs by 10% and reduces processing costs by up to 60%. 
  • Intelligent Spend: Users can simultaneously handle spend by category as well as coordinate spend policies for supply chain operations with a fully unified view of all spend processes. Supports all critical spend categories, including direct and indirect materials, external labor, travel and other expenses. 
  • Buyer Services: Robust deployment services, solution consultations and adoption support enables a quick deployment and ensures that requirements are met right out of the gate. 
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  • Procure-to-Pay: Offers automation for several features including point of order, purchasing, receiving and payments, accounting and more. 
    • Analytics: Provides access to spend and helps identify opportunities, optimize cash flow and make strategic, data-driven decisions. 
    • AI and Machine Learning: Replaces manual tasks, captures invoices, performs data extractions, saves time and reduces the probability of errors. 
    • Support Services: A customer care team of dedicated support specialists assists with identifying and resolving issues, as well as modifying business processes. Other features include customer service management that enables continuous improvements in organizational processes and offers several supplier enablement tools. 
    • Source-to-Pay: Supports strategic contract lifecycle management and sourcing to strengthen vendor relationships along with negotiation stages. Also offers electronic purchase requisition procurements, validation of invoice receipts and discount management on early payment. 
  • AP Automation:  
    • Discount Management: Several tools support supplier activation, automation, analytics and dynamic discounting to carry out discount management with ease. 
  • Network:  
    • E-Invoicing for Buyers: Connects users with suppliers to let them share invoices electronically. Receive invoices in any format such as XML, EDI, PDF or paper, which the solution converts to deliver as an electronic invoice. 
    • E-Invoicing for Suppliers: Receive POs and share invoices with buyers electronically. Ensures compliance and global operations. Improves transaction status visibility and timely payment performance. 
    • Network Interoperability: Provides open network interoperability with 220+ e-invoicing network partners globally. Includes country-specific networks as well. 
  • E-Procurement:  
    • Marketplace: Connect with suppliers through punchouts and catalogs to facilitate guided purchasing, e-procurement, price negotiations, supplier collaborations and more. 
    • Strategic Sourcing: Helps conduct and manage electronic auctions, collect, store and evaluate supplier information, manage projects and contracts, and onboard suppliers easily and quickly. 
  • Supplier Management: Enables centralized visibility over supplier information, with automated updating in real time. Includes end-to-end visibility for each supplier’s performance and facilitates timely receipt of payments. 
  • Working Capital: Leverage automated and integrated visibility into spending, a variety of discount programs for receipt of early payments, dynamic discounting and more. 
  • Travel and Expense Management: Submit travel plans for approval before reservations and capture, claim and take actions on submitted expenses and reports at any time via the mobile app. 
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Product Ranking

#1

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Procurement Software

#6

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Procurement Software

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Analyst Rating Summary

84
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User Sentiment Summary

Great User Sentiment 1222 reviews
Great User Sentiment 289 reviews
83%
of users recommend this product

Ariba has a 'great' User Satisfaction Rating of 83% when considering 1222 user reviews from 5 recognized software review sites.

85%
of users recommend this product

Basware has a 'great' User Satisfaction Rating of 85% when considering 289 user reviews from 4 recognized software review sites.

4.9 (14)
n/a
4.1 (451)
4.0 (110)
3.5 (48)
n/a
n/a
3.9 (22)
4.3 (355)
4.5 (139)
4.1 (354)
4.0 (18)

Synopsis of User Ratings and Reviews

Regular Feature Updates: New features are regularly introduced in the software, which is an advantage according to all reviews on this aspect.
Easy to Use: More than 90% of reviews on this feature suggest that the software has an intuitive user interface and all features are easy to navigate.
ERP Synchronization: It’s easy to integrate with an ERP system, a chief benefit as all reviews on the topic indicate.
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Implementation: All reviews on the topic suggest that it’s extremely simple and affordable to implement.
User Interface: The software has a clean, interactive and user-friendly interface, according to 100% of reviews on this aspect.
Easy to Learn: Every reviewer mentioning this aspect agrees that it’s quite easy to learn and adapt to, without any technical training.
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Data Emailing: According to 80% of reviews on email capabilities, sending generated data via emails is slow and cumbersome.
Learning Curve: It has a learning curve for new users, as all reviews on this aspect state.
Lags Sometimes: According to all reviews on speed, the website lags occasionally while opening windows or clicking on drop down menus.
Customer Support: User support is quite slow especially for light account users, according to all reviews on customer support.
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Program Lags: The software may lag or freeze sometimes while transferring multiple invoices at once, according to all reviews on this aspect.
Support Ticket: Ticket and issue management is slow sometimes, as all reviews on the quality of support suggest.
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SAP Ariba is a comprehensive tool designed to help organizations with procurement, sourcing and supply chain management. User reviews suggest that data emailing and a steep learning curve are a couple major drawbacks of the product. The customer support is slow for light account users as well. Another con is that lags occur during basic navigation tasks. However, consistent product updates help solve such hindrances and consistently add new capabilities. It’s easy to use and can be easily synced with an ERP solution, which many users cite as a great advantage. All in all, it provides strong benefits but has some drawbacks that may make other solutions a better choice.

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Basware is a solution for companies looking for source-to-pay tools, e-invoicing, analytics and value-added services. It is easy to learn, which is a prominent advantage of the suite. Reviews suggest that it is easy and affordable to install as well. However, the program lags sometimes when transfering a lot of invoices at the same time. Support resolution is also slow according to user reviews. Altogether, it’s a fine choice for B2B companies looking for a purchase-to-pay and e-invoicing solution with a user-friendly interface and affordable price.

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Top Alternatives in Procurement Software


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BirchStreet

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Ivalua

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Oracle Procurement Cloud

Precoro

Procurify

Proqura

SAP Spend Management

Synertrade

Tradogram

Workday Spend Management

Zycus

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