GEP SMART vs Coupa Procurement

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Our analysts compared GEP SMART vs Coupa Procurement based on data from our 400+ point analysis of Procurement Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

GEP SMART (formerly SMART by GEP) is a cloud-based, AI-powered supply chain system built on Microsoft Azure. It is suitable for larger corporations and leverages cutting-edge technologies like artificial intelligence, big data, blockchain and the IoT to educate and empower decision making. Its unified setup gives users a simplified location for all of their needs and tasks.

It gives users the ability to monitor supplier performance and the entire purchasing process from requisition to approval. Users can automate source-to-pay processes and other tedious tasks to increase accuracy and cut down on the time and resources required for each. It provides cost-cutting inclusions that measure initiatives to their outcomes along with spend analysis and visibility through analytical reporting.
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Coupa Procurement aims to bring the ease of consumer shopping to daily processes. With a focus on attaining full visibility, control and management of expenses, it can streamline and optimize time-intensive tasks. Key features include budget tracking, spend management, fraud detection and purchase requisitions.

Its modern design makes adoption across an entire business easy, while visibility features provide valuable information regarding demand and planning. Simple purchase requisitions and order processes are trackable in real time as well.
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$500,000 Annually, Quote-Based
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$2,500 Monthly
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Product Assistance

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Product Insights

  • Find The Best Products: According to our analysts, the platform offers one of the most robust catalog handling toolkits, offering 100% of key features and tools out of the box. It offers catalog templates, product bundling, favorite shortlisting and punch-out catalogs based on past purchases. The built-in AI enhances buying experiences by analyzing legacy data and directing buyers to ideal products. You can also track changes in pricing, lead time, SIN and contract numbers for each item.
  • Create Purchase Orders (PO) Efficiently: Our analysts rated the PO management module at 90, placing it alongside industry stalwarts like SAP Spend Management (95) and Workday Spend Management (88). It supports automated PO generation, approval workflows, recurring and pre-specified purchases, blanket orders, eSignatures, and file attachments. You can brand POs with your business logo and attach notes or files for suppliers.
  • Streamline Sourcing: The platform’s robust sourcing features earned a 93 rating from our analysts. You can automate online requisitions, compare supplier offers, and create and send RFQs to suppliers. The sourcing dashboard offers an overview of RFIs, RFQs, RFPs and auctions for data-driven decision-making. You can collaborate with the best suppliers using an automated supplier risk scoring system that considers restricted-party screening, financial risks, metrics, and more of each supplier.
  • Improve Supplier Collaboration: The platform scored a strong analyst rating of 91 for its supplier relationship management module. It lets you onboard suppliers, offers unique portals, facilitates internal communication, and enables supplier categorization and segmentation. The platform tracks supplier performance using custom metrics and offers a multi-tier assessment model and demand planning and forecasting tools.
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  • Gain Spend Visibility: Maximize pre-approved spend and gain valuable visibility into the entirety of the purchase-to-pay process. 
  • Maximize Spend Usage: Track purchase requisitions and order processes in real time to maximize pre-approved spend usage. 
  • Easy to Adopt: A modern design and easy-to-access list of features and tools make adoption easy for procurement teams and suppliers. 
  • Save Time: Adoption of a company-wide procurement system gives an enhanced environment to simplify tedious tasks and boost efficiency. 
  • Minimize Errors: Reduce human errors by leveraging tools within the system while cutting down on resources spent fixing input errors. 
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  • Spend Analysis: You can automatically gather and integrate spend data from various sources into a unified dataset. Analyze spending patterns, from line-item details to enterprise-wide trends. Identify cost-saving opportunities with real-time spend alerts and advanced classification.
  • Sourcing: Use customizable templates and workflows to build multi-line proposals and quotes. Built-in supplier intelligence gives you a comprehensive view of existing suppliers. Drive best-value sourcing through real-time auctions and create sourcing events from pre-built templates.
  • Contracts Management: Use redlining and eSignature tools to collaborate with stakeholders and author contracts. Source-to-pay integration converts negotiated terms into digital contracts and catalogs. Dashboards help track contract utilization, compliance, supplier performance and potential risks. Quickly locate contract details with intelligent search. Maintain compliance with integrated reports, user-defined alerts and automated reminders for contract reviews, renewals and rebids.
  • Supplier Management: Maintain a supplier repository with buyer-entered and supplier-maintained data, including risk assessments, contact details, diversity certifications, financial information and critical business documents. Evaluate performances using customizable scorecards that combine qualitative and quantitative metrics. You can provide suppliers with greater control through self-service portals, easy registration options and master data management tools.
  • Procure-To-Pay: Electronically create and approve requisitions for catalog and non-catalog items. Generate purchase orders directly from requisitions or independently and track their status. Use line-by-line invoice matching tools and automatic approval workflows to reduce errors. Customize requisition-to-pay workflows, including failover, delegation and escalation rules, to cater to the specific needs of different business units and locations.
  • Payments: Automate global payments through Mastercard's virtual card service. The platform optimizes working capital by streamlining payments and providing early payment flexibility, improving liquidity and financial agility. Additionally, it integrates with sustainability initiatives to track and manage sustainable spending according to your CSR goals.
  • Accounts Payable Automation: Use an organized queue management workflow with automatic routing, reviews and approvals to minimize manual intervention and expedite problem resolution. Multi-way matching powered by AI ensures accurate invoice validation against purchase orders and negotiated prices, with configurable tolerances and user-defined matching rules. The platform uses OCR technology to convert scanned paper invoices or PDFs into machine-readable documents.
  • Risk Management: Develop a third-party risk management (TPRM) strategy to identify, prioritize and mitigate potential risks. The platform facilitates vendor segmentation based on a risk-based assessment to allocate resources efficiently and keep an eye on high-risk vendors. Risk assessments include cybersecurity vulnerabilities, data privacy, operational disruptions, compliance concerns, geopolitical instability and business continuity issues.
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  • Purchase Requisitions: Helpful tools guide users through their buying processes while bringing preferred products to the surface. Also offers alerts to show discounts and other advantageous terms. 
  • Open Buy Shopping: Coupa Open Buy provides a centralized area for price comparison across all suppliers. Both punchouts and hosted catalogs are included. 
  • SOW-Based Spend Management: Flexible forms provide guidance through the process of entering the correct data for SOW-based processes. Also supports submitting work details and timesheets online to track performance. 
  • Budget Tracking: Manage budgets in real-time to get a better idea of spending impact before purchases are approved. Budget meters included in real-time dashboards help track spend. 
  • Fraud Detection: Spend Guard uses AI and machine learning to help detect fraud and errors across the entirety of spending. 
  • Faster Approvals: Leverage mobile and email-based tools to boost approval speed. Everyone involved in approval can check purchase requisition status and approve or reject it anywhere on an internet-enabled device. 
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Product Ranking

#12

among all
Procurement Software

#14

among all
Procurement Software

Find out who the leaders are

Analyst Rating Summary

73
88
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88
81
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100
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Platform Capabilities
Platform Security
Product Catalog
Sourcing
Supplier Management
Dashboard and Reporting
Mobile Capabilities
Platform Capabilities
Platform Security
Product Catalog

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

GEP SMART
Coupa Procurement
+ Add Product + Add Product
Budget Management Contract Management Dashboard And Reporting Invoice Management Mobile Capabilities Native Integration And Extensibility Platform Capabilities Product Catalog Purchase Orders Management Receiving And Inventory Management Requisitions Sourcing Spend Management Supplier Management 0 81 83 89 60 45 100 100 90 56 67 93 76 91 88 70 100 67 100 90 100 100 83 77 97 100 100 99 0 25 50 75 100
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88%
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83%
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17%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

33%
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67%
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User Sentiment Summary

Excellent User Sentiment 180 reviews
Great User Sentiment 1250 reviews
92%
of users recommend this product

GEP SMART has a 'excellent' User Satisfaction Rating of 92% when considering 180 user reviews from 4 recognized software review sites.

88%
of users recommend this product

Coupa Procurement has a 'great' User Satisfaction Rating of 88% when considering 1250 user reviews from 5 recognized software review sites.

n/a
4.1 (14)
4.4 (22)
4.2 (403)
4.6 (7)
4.2 (85)
4.7 (126)
4.7 (632)
4.2 (25)
3.8 (116)

Awards

SelectHub research analysts have evaluated GEP SMART and concluded it earns best-in-class honors for Product Catalog. GEP SMART stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Product Catalog Award

SelectHub research analysts have evaluated Coupa Procurement and concluded it earns best-in-class honors for Mobile Capabilities, Product Catalog, Requisitions and Spend Management.

Mobile Capabilities Award
Product Catalog Award
Requisitions Award
Spend Management Award

Synopsis of User Ratings and Reviews

User-Friendly Interface: Users praise the platform for its intuitive design, making navigation and sourcing straightforward, even for team members without extensive procurement experience.
Efficient Sourcing: GEP SMART streamlines the sourcing process, enabling users to quickly identify and compare potential suppliers, saving valuable time and effort.
Improved Spend Visibility: The platform provides comprehensive insights into spending patterns, empowering users to identify cost-saving opportunities and optimize procurement strategies.
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Purchase Orders: It’s easy to manage large purchase orders and search for vendors, according to all users mentioning this feature.
Invoices: It’s easy to file and submit invoices for suppliers in the experience of all the reviewers referring to this feature.
Tracking: Tracking purchases, shipments, expenses and pending approvals is simple, according to all reviews referring to this aspect.
Reporting: Every review about reporting agrees the tools make it easy to quickly create, save and access reports from mobile phones and desktops.
Manage Expense: The solution helps tabulate expenses and keep them transparent, according to all the reviewers referencing this aspect.
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Limited Customization: Users have expressed frustration over the inflexibility of templates and workflows, making it difficult to tailor the system to their specific procurement requirements.
Complex User Interface: The system's navigation and interface have been criticized for being overly complicated and not user-friendly, leading to a steep learning curve for new users.
Integration Challenges: Integrating GEP SMART with existing ERP or other procurement systems has proven to be a hurdle for some organizations, causing data silos and workflow disruptions.
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Usability: More than 60% of users mentioning this issue feel that the system is less intuitive, making it difficult to use and navigate.
Training: Training is not specified to job roles, as all the reviews mentioning this feature note.
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Want to get SMART about procurement? GEP SMART is a cloud-based, AI-powered procurement software platform designed to streamline and automate the entire source-to-pay process. User reviews highlight its comprehensive functionality, covering everything from spend analysis and savings tracking to sourcing, contract management, supplier management, and procure-to-pay. Users praise its user-friendly interface and robust reporting engine, which allows for detailed tracking of spending and identification of areas for improvement. GEP SMART's mobile-native design is also a significant plus, enabling procurement professionals to work effectively from anywhere.However, some users have pointed out that the software's learning curve can be steep, especially for those unfamiliar with procurement software. Additionally, while GEP SMART offers a wide range of features, some users have expressed a desire for more customization options. Despite these minor drawbacks, GEP SMART is generally well-regarded for its comprehensive functionality, user-friendly interface, and mobile accessibility.GEP SMART is best suited for organizations looking for a unified, AI-powered procurement solution that can streamline their processes and enhance their strategic capabilities. Its comprehensive functionality and user-friendly design make it an ideal choice for businesses of all sizes, particularly those with a mobile workforce. However, organizations with highly specific customization needs may need to consider other options or factor in additional implementation time.

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Coupa Procurement receives consistent praise for its user-friendly interface, making it easy for teams to adopt and navigate. The platform's comprehensive features, including purchase order management, supplier catalogs, and contract management, streamline procurement processes and save valuable time. Coupa Procurement's real-time tracking of purchases and shipments enhances visibility and control over spending. However, some users note that navigation can be challenging initially and express a desire for more role-specific training resources. Additionally, while Coupa Procurement offers reporting capabilities, some users find them to be less extensive than desired, particularly for complex data analysis needs. Coupa Procurement stands out with its focus on ease of use and comprehensive spend management tools. It simplifies procurement tasks, making it an attractive option for businesses seeking greater control and visibility over their expenditures. The platform's ability to track purchases, shipments, and invoices in real time provides valuable insights for data-driven decision-making. Coupa Procurement is particularly well-suited for companies handling numerous purchase orders and invoices, as it streamlines these processes and enhances efficiency. Its expense management and reporting features further cater to businesses requiring detailed financial oversight.

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Screenshots

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