GEP SMART vs Synertrade

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Our analysts compared GEP SMART vs Synertrade based on data from our 400+ point analysis of Procurement Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

GEP SMART (formerly SMART by GEP) is a cloud-based, AI-powered supply chain system built on Microsoft Azure. It is suitable for larger corporations and leverages cutting-edge technologies like artificial intelligence, big data, blockchain and the IoT to educate and empower decision making. Its unified setup gives users a simplified location for all of their needs and tasks.

It gives users the ability to monitor supplier performance and the entire purchasing process from requisition to approval. Users can automate source-to-pay processes and other tedious tasks to increase accuracy and cut down on the time and resources required for each. It provides cost-cutting inclusions that measure initiatives to their outcomes along with spend analysis and visibility through analytical reporting.
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Synertrade Accelerate is a cloud-based solution that helps optimize the purchasing process. Users can oversee the entire procurement process, from managing suppliers to sending invoices. It includes features like spend analysis, procurement management, contract lifecycle management, catalog management, purchase requisitions, supplier enrichment, onboarding and more. It offers services in over 20 languages worldwide.
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$500,000 Annually, Quote-Based
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Product Assistance

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Product Insights

  • Find The Best Products: According to our analysts, the platform offers one of the most robust catalog handling toolkits, offering 100% of key features and tools out of the box. It offers catalog templates, product bundling, favorite shortlisting and punch-out catalogs based on past purchases. The built-in AI enhances buying experiences by analyzing legacy data and directing buyers to ideal products. You can also track changes in pricing, lead time, SIN and contract numbers for each item.
  • Create Purchase Orders (PO) Efficiently: Our analysts rated the PO management module at 90, placing it alongside industry stalwarts like SAP Spend Management (95) and Workday Spend Management (88). It supports automated PO generation, approval workflows, recurring and pre-specified purchases, blanket orders, eSignatures, and file attachments. You can brand POs with your business logo and attach notes or files for suppliers.
  • Streamline Sourcing: The platform’s robust sourcing features earned a 93 rating from our analysts. You can automate online requisitions, compare supplier offers, and create and send RFQs to suppliers. The sourcing dashboard offers an overview of RFIs, RFQs, RFPs and auctions for data-driven decision-making. You can collaborate with the best suppliers using an automated supplier risk scoring system that considers restricted-party screening, financial risks, metrics, and more of each supplier.
  • Improve Supplier Collaboration: The platform scored a strong analyst rating of 91 for its supplier relationship management module. It lets you onboard suppliers, offers unique portals, facilitates internal communication, and enables supplier categorization and segmentation. The platform tracks supplier performance using custom metrics and offers a multi-tier assessment model and demand planning and forecasting tools.
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  • Cost Reduction: Synertrade enables organizations to significantly lower procurement expenses by automating and optimizing the sourcing process, leading to better negotiation outcomes and volume discounts.
  • Enhanced Efficiency: By automating routine procurement tasks, Synertrade frees up valuable time for procurement teams, allowing them to focus on strategic decision-making rather than administrative duties.
  • Improved Spend Visibility: Synertrade provides comprehensive insights into company spending patterns, enabling businesses to identify cost-saving opportunities and make informed purchasing decisions.
  • Risk Management: With its supplier management capabilities, Synertrade helps companies mitigate risks by ensuring compliance and monitoring supplier performance, thus safeguarding against supply chain disruptions.
  • Strategic Sourcing: Synertrade facilitates a more strategic approach to sourcing by providing tools for market analysis, supplier evaluation, and contract management, ensuring the best value for procurement activities.
  • Compliance and Control: The software ensures that procurement processes adhere to company policies and external regulations, reducing the risk of non-compliance and enhancing internal controls.
  • Collaborative Platform: Synertrade fosters collaboration between internal stakeholders and suppliers, streamlining communication and making the procurement process more transparent and efficient.
  • Data-Driven Decisions: With advanced analytics and reporting capabilities, Synertrade empowers businesses to make data-driven decisions, optimizing procurement strategies for better outcomes.
  • Scalability: Synertrade's flexible architecture allows it to scale with a business's growth, accommodating an increasing number of suppliers and transactions without compromising performance.
  • Global Capabilities: Designed for global operations, Synertrade supports multiple languages and currencies, enabling seamless international procurement activities.
  • Innovation and Continuous Improvement: Synertrade is committed to innovation, regularly updating its platform with new features and technologies to address evolving procurement challenges and enhance user experience.
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  • Spend Analysis: You can automatically gather and integrate spend data from various sources into a unified dataset. Analyze spending patterns, from line-item details to enterprise-wide trends. Identify cost-saving opportunities with real-time spend alerts and advanced classification.
  • Sourcing: Use customizable templates and workflows to build multi-line proposals and quotes. Built-in supplier intelligence gives you a comprehensive view of existing suppliers. Drive best-value sourcing through real-time auctions and create sourcing events from pre-built templates.
  • Contracts Management: Use redlining and eSignature tools to collaborate with stakeholders and author contracts. Source-to-pay integration converts negotiated terms into digital contracts and catalogs. Dashboards help track contract utilization, compliance, supplier performance and potential risks. Quickly locate contract details with intelligent search. Maintain compliance with integrated reports, user-defined alerts and automated reminders for contract reviews, renewals and rebids.
  • Supplier Management: Maintain a supplier repository with buyer-entered and supplier-maintained data, including risk assessments, contact details, diversity certifications, financial information and critical business documents. Evaluate performances using customizable scorecards that combine qualitative and quantitative metrics. You can provide suppliers with greater control through self-service portals, easy registration options and master data management tools.
  • Procure-To-Pay: Electronically create and approve requisitions for catalog and non-catalog items. Generate purchase orders directly from requisitions or independently and track their status. Use line-by-line invoice matching tools and automatic approval workflows to reduce errors. Customize requisition-to-pay workflows, including failover, delegation and escalation rules, to cater to the specific needs of different business units and locations.
  • Payments: Automate global payments through Mastercard's virtual card service. The platform optimizes working capital by streamlining payments and providing early payment flexibility, improving liquidity and financial agility. Additionally, it integrates with sustainability initiatives to track and manage sustainable spending according to your CSR goals.
  • Accounts Payable Automation: Use an organized queue management workflow with automatic routing, reviews and approvals to minimize manual intervention and expedite problem resolution. Multi-way matching powered by AI ensures accurate invoice validation against purchase orders and negotiated prices, with configurable tolerances and user-defined matching rules. The platform uses OCR technology to convert scanned paper invoices or PDFs into machine-readable documents.
  • Risk Management: Develop a third-party risk management (TPRM) strategy to identify, prioritize and mitigate potential risks. The platform facilitates vendor segmentation based on a risk-based assessment to allocate resources efficiently and keep an eye on high-risk vendors. Risk assessments include cybersecurity vulnerabilities, data privacy, operational disruptions, compliance concerns, geopolitical instability and business continuity issues.
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  • Spend Analytics: Gather and store data on spend, orders and invoicing. Analyze, process, classify and consolidate data, and access reports to track expenses. Visualize and personalize reports, export to MS Excel, and create and share presentations. 
  • Product Management: Maintain, add and search product or services documents and data in a database, as well as approve and reject updates. Databases can sync with e-sourcing, CLM and P2P processes. 
  • E-Sourcing: Gather requirements and use templates to create an RFI, RFP and RFQ. Get quotes from suppliers, conduct reverse auctions, analyze responses and initiate contracts. 
  • Contract Lifecycle Management: Store, share and search for contracts from a single repository, manage the lifecycle of all contracts, and revise and analyze them internally or with suppliers. Sign contracts using digital signatures and increase compliance. 
  • S2C Intelligence: Identify opportunities using multi-dimensional reports, browse data, customize reports and export or broadcast them. 
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Product Ranking

#12

among all
Procurement Software

#17

among all
Procurement Software

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Analyst Rating Summary

73
58
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11
81
74
83
83
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Platform Capabilities
Platform Security
Product Catalog
Sourcing
Supplier Management
Supplier Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

GEP SMART
Synertrade
+ Add Product + Add Product
Budget Management Contract Management Dashboard And Reporting Invoice Management Mobile Capabilities Native Integration And Extensibility Platform Capabilities Product Catalog Purchase Orders Management Receiving And Inventory Management Requisitions Sourcing Spend Management Supplier Management 0 81 83 89 60 45 100 100 90 56 67 93 76 91 11 74 83 51 60 30 82 80 73 29 82 50 69 85 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

33%
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User Sentiment Summary

Excellent User Sentiment 180 reviews
Great User Sentiment 30 reviews
92%
of users recommend this product

GEP SMART has a 'excellent' User Satisfaction Rating of 92% when considering 180 user reviews from 4 recognized software review sites.

86%
of users recommend this product

Synertrade has a 'great' User Satisfaction Rating of 86% when considering 30 user reviews from 1 recognized software review sites.

4.4 (22)
n/a
4.6 (7)
n/a
4.7 (126)
4.3 (30)
4.2 (25)
n/a

Awards

SelectHub research analysts have evaluated GEP SMART and concluded it earns best-in-class honors for Product Catalog. GEP SMART stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Product Catalog Award

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Synopsis of User Ratings and Reviews

User-Friendly Interface: Users praise the platform for its intuitive design, making navigation and sourcing straightforward, even for team members without extensive procurement experience.
Efficient Sourcing: GEP SMART streamlines the sourcing process, enabling users to quickly identify and compare potential suppliers, saving valuable time and effort.
Improved Spend Visibility: The platform provides comprehensive insights into spending patterns, empowering users to identify cost-saving opportunities and optimize procurement strategies.
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Easy to Use: According to all users mentioning this aspect, the system is very easy to use and doesn’t require training.
Customization: Every reviewer referring to this feature observes that the system can be tailored to their requirements.
Customer Support: The service team is always available and quick to respond, according to all reviews referring to this aspect.
Implementation: The system is easy to implement, according to 75% of users mentioning this element.
Procure-to-Pay: The procure-to-pay system is robust and flexible, as all the reviews on this feature note.
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Limited Customization: Users have expressed frustration over the inflexibility of templates and workflows, making it difficult to tailor the system to their specific procurement requirements.
Complex User Interface: The system's navigation and interface have been criticized for being overly complicated and not user-friendly, leading to a steep learning curve for new users.
Integration Challenges: Integrating GEP SMART with existing ERP or other procurement systems has proven to be a hurdle for some organizations, causing data silos and workflow disruptions.
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Interface: The interface is clunky and has bugs in the experience of 60% of users mentioning this aspect.
Maintenance Services: All the reviewers mentioning this feature indicate there’s a need to improve it for more speed and accuracy.
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Want to get SMART about procurement? GEP SMART is a cloud-based, AI-powered procurement software platform designed to streamline and automate the entire source-to-pay process. User reviews highlight its comprehensive functionality, covering everything from spend analysis and savings tracking to sourcing, contract management, supplier management, and procure-to-pay. Users praise its user-friendly interface and robust reporting engine, which allows for detailed tracking of spending and identification of areas for improvement. GEP SMART's mobile-native design is also a significant plus, enabling procurement professionals to work effectively from anywhere.However, some users have pointed out that the software's learning curve can be steep, especially for those unfamiliar with procurement software. Additionally, while GEP SMART offers a wide range of features, some users have expressed a desire for more customization options. Despite these minor drawbacks, GEP SMART is generally well-regarded for its comprehensive functionality, user-friendly interface, and mobile accessibility.GEP SMART is best suited for organizations looking for a unified, AI-powered procurement solution that can streamline their processes and enhance their strategic capabilities. Its comprehensive functionality and user-friendly design make it an ideal choice for businesses of all sizes, particularly those with a mobile workforce. However, organizations with highly specific customization needs may need to consider other options or factor in additional implementation time.

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Synertrade is an easy-to-use procurement system that helps streamline and manage the entire purchasing process. It offers quick customer support, along with easy customization and implementation. Users also appreciate how flexible and robust the procure-to-pay functionality is. However, the interface is clunky and has bugs, and the maintenance services require improvement to provide greater accuracy. Overall, it’s a good choice for companies looking for a user-friendly and customizable system with catalog management.

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