Our analysts compared SAP SRM vs JAGGAER ONE based on data from our 400+ point analysis of Procurement Software, user reviews and our own crowdsourced data from our free software selection platform.
Analyst Rating
User Sentiment
among all Procurement Software
SAP SRM has a 'great' User Satisfaction Rating of 84% when considering 27 user reviews from 2 recognized software review sites.
JAGGAER ONE has a 'excellent' User Satisfaction Rating of 90% when considering 2 user reviews from 1 recognized software review sites.
SelectHub research analysts have evaluated JAGGAER ONE and concluded it earns best-in-class honors for Budget Management, Receiving and Inventory Management and Supplier Management. JAGGAER ONE stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.
SAP SRM has garnered mostly positive reviews from users over the past year, praising its robust features and integration capabilities with other SAP modules, which many find helpful for streamlining their procurement processes and enhancing supplier collaboration. Users particularly appreciate the software's ability to improve compliance and spend visibility, leading to more significant cost savings and better control over procurement operations. However, some users find the user interface outdated and less intuitive compared to modern procurement solutions. The steep learning curve and high implementation costs are also common criticisms, making it less appealing to smaller organizations. For example, one user noted that "setting up a new profile takes time," highlighting the software's complexity. Overall, SAP SRM emerges as a comprehensive solution best suited for large enterprises with complex procurement needs due to its extensive features and integration capabilities, despite its drawbacks.
JAGGAER ONE gets mixed reviews from Procurement users. Fans praise its comprehensive suite, boasting, "It streamlines everything from sourcing to contract management, giving us a clear picture of our entire spend." This centralized view and automated workflows are lauded for boosting efficiency, with one user exclaiming, "We've slashed manual tasks, freeing up time for strategic sourcing initiatives." However, JAGGAER ONE's complexity can be a double-edged sword. While its depth is praised for offering "granular control over every step of the procurement process," the learning curve is steep, with users lamenting, "The interface is overwhelming, especially for new team members." This complexity can also lead to inflexibility, as some users find it "difficult to customize workflows and reports to fit our specific needs." Compared to Ariba, users appreciate JAGGAER ONE's focus on supplier collaboration. "The supplier portal fosters better communication and transparency, leading to stronger relationships," one user says. However, JAGGAER ONE's performance can falter, with reports of lag and slow response times, particularly when compared to Ariba's renowned speed. Cost is another concern, with JAGGAER ONE's price tag seen as "prohibitively high" by some. Ultimately, JAGGAER ONE is a powerful tool, but its complexity and cost might deter smaller organizations or those seeking a simpler solution. For those who prioritize deep functionality, supplier collaboration, and data-driven decision making, JAGGAER ONE's strengths outweigh its weaknesses, but careful consideration is crucial.
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