ClickUp vs Paymo

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Our analysts compared ClickUp vs Paymo based on data from our 400+ point analysis of Project Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

ClickUp is an all-in-one cloud-based solution designed to help users streamline project cycles with collaboration, customization and visibility. It allows you to assign comments and tasks to specific team members or groups of team members and view time spent on those tasks. Other collaboration features include reminders, docs, calendars, goals, scheduling and an inbox.

An activity stream displays tasks in real time in the order of their creation and completion. Businesses can configure team-specific notifications while viewing projects on an Agile dashboard. It sends alerts to relevant employees in a discussion thread while allowing them to edit and post comments. You can create a personalized workspace with no-code automations, customizations for statuses, fields and views and ClickApps.

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Paymo is an online work management solution that supports resource scheduling, team collaboration, project accounting and time tracking. Managers can create projects, assign tasks to multiple employees, save templates for future use and monitor project progress using different task views like tables, lists, boards and Gantt charts.

Monitor team productivity with its built-in time tracker and accurate timesheets. Organizations can share data as time reports with clients for transparency. Its project accounting capability helps generate automated client invoices, tracks expenses and converts proposals into projects while keeping a check on financials and payments.
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$7/User, Monthly, Freemium
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Tailored to your specific needs
$5.90/User, Monthly, Freemium
Get a free price quote
Tailored to your specific needs
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Android
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On-Premise
Mobile
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Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Videos
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Email
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FAQ
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Customize Your Workspace with ClickApps: Create a personalized environment for your business by enabling ClickApps for specific spaces or the entire organization. Enable apps like time tracking, custom fields, dependency warnings, time estimates and sprints. We loved the custom fields with multiple drop-downs for statuses and teams and the dependency warnings, so nothing slips through the cracks.
  • Create No-Code Automations and Workflows: Click on the Automations tab on the right-hand side of your screen to create your own custom automations using prebuilt templates with conditions, actions and triggers or build your own. We tested building our own workflow automation for status changes with more than one action and found it was simple to execute.
  • Collaborate Better via Various Channels: Communicate more efficiently via comment threads in the card, user mentions, screen recordings, native docs and group chats. We appreciated the accountability of comment threads and how you can assign comments to users that show up differently from a regular mention. The ability to link internal documents and add checklists to cards is a great way to enforce processes and brand guidelines — a big plus in our eyes.
  • View Projects in Multiple Ways: Set up multiple views for each of your spaces so you can zoom in a particular step in your project or get an overview of your progress. We liked the variety of views, including Kanban, list and calendar, and also that you can pin certain views, say urgent tasks, so it’s front and center for all team members.
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  • Manage Projects Efficiently: Divide complex projects into smaller tasks, create task lists, delegate tasks and set milestones. Achieve business goals using ready-to-use templates, task lists, milestone alerts and other measured steps. 
  • Streamline Workflows: Use Kanban boards to improve visibility and streamline workflows. Use pre-built project templates to avoid hassles and save time. Get visibility into project progress through flexible task views. Use Gantt charts to plan and schedule every detail of a project. 
  • Productivity Insights: Monitor employee time and leaves using extensive time-tracking tools. Get detailed team productivity insights through timesheets. Manage workloads and schedule tasks equally to avoid individual employee burnout. 
  • API and Integrations: Use APIs to connect with any open system or integrate using Zapier. Automate workflows by integrating with multiple third-party modules like Slack, GSuite, QuickBooks, Xero and more. 
  • Collaboration: Communicate, plan and manage work from a single place. Prioritize work using a visual burndown, set task dependencies using Gantt charts and view team workload on a resource calendar. Chat with teams in real-time on project updates and notify relevant people. Consolidate client agreements and price quotes in one place while updating email and in-app notifications. 
  • Actionable Insights: Get actionable insights to improve accountability within teams. Monitor task and employee work progress using Gantt charts. Reporting tools provide data on total work time, estimates, invoices and expenses. 
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  • Multiple Views: Get a bird’s eye view of your business with the everything view. Check your project’s progress in over 15 ways, including Kanban, board, Gantt, calendar, chat and activity views.
  • Custom Workspaces: Create (work)spaces for each project with your own set of workflow rules, automations, statuses, fields and even assignees. Move tasks in-between spaces and change priority, receive pop-ups if statuses are different and control space accessibility.
  • Task Management: Keep track of tasks using cards that you can build from scratch or create using custom templates and fields. Assign tasks, post points, due dates, assignees and statuses. View and add comments, create alerts for overdue tasks, use custom checklists and add task dependencies.
  • Sprint Management: Create sprints using templates from ClickUp or your workspace. Manage your sprint cycles by setting custom sprint dates, priority levels and points to your work. Auto-add unfinished tasks to your next sprint, duplicate sprint views and integrate sprints with GitHub, GitLab and Bitbucket. Pace your sprints against a target using burndown charts and use burnup charts to see completed and pending work. Organize and manage sprint-specific settings via the sprint folder.
  • No-Code Automations: Create custom automations for tasks and processes without coding expertise. Use built-in recipes, ClickApps or build-your-own automations in each space using actions, triggers and conditions custom to your workflow and processes using drop-down menus.
  • Dashboards and Reporting: Click on the home icon to view a personalized dashboard of your recent projects, assigned tasks, reminders and comments. Create custom dashboards and reports from specific spaces using templates or by selecting the start from scratch option.
  • Time Tracking: Track time from multiple assignees using the built-in tracker in each card. Get an overview of user activity in your company and see when users are active using Pulse and the timesheets feature.
  • Document Creation: Create documents within the program’s word processor that are directly integrated into projects and tasks. Import documents from other word processors to add tags and use a robust tool library.
  • Goals and Targets: Set and organize goal trackers in folders to keep track of multiple projects at once. Set goal targets by monetary value, True/false conditions, or by number of units.
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  • Task Management: Use the Kanban module to organize activities, tasks, task lists, milestones and due dates. See full task views with details by switching to an advanced task view. Track, schedule and modify activities in real time using Gantt charts. Leave comments on tasks while discussing project updates with co-workers. 
  • Time Tracking: Monitor employee hours while in the office or on-the-go using desktop and mobile apps. Add, edit and view timesheet entries with few clicks. Use s stopwatch to record time spent on projects or browsers. 
  • Timesheet Reporting: Measure time spent on each task and project. Keep clients updated via static and live reports. Personalize reports by choosing from over 20 parameters. Display reports as bar charts or pie charts apart from the text version. 
  • Team Scheduling: Use a visual timeline to find underbooked employees and those available for work. Switch views to display all team and project bookings on a single screen. Convert ghost bookings that show up into real bookings. Save time and money using the built-in leave management tool. 
  • Invoicing: Send estimates prepared according to project plans for client approval. Create invoices manually in different languages or convert timesheets into invoices. Track project expenses and add them to invoices. Create invoices and receive payments using the payment gateway. 
  • Leave Management:  Set public holidays for the entire company in a few clicks. Get an overview of the total and remaining paid and unpaid leaves using the leave widget. Avoid team conflicts by signaling out-of-office time in advance in the team scheduler. Let employees apply for different types of leaves. 
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Product Ranking

#14

among all
Project Management Software

#57

among all
Project Management Software

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Analyst Rating Summary

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88
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Paymo
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Customizations Dashboards And Reporting Mobile Capabilities Platform Features Project Planning And Scheduling Project Tracking Task Management Team Collaboration Time Tracking And Management 100 100 88 94 89 79 100 95 71 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Excellent User Sentiment 15441 reviews
Excellent User Sentiment 1093 reviews
94%
of users recommend this product

ClickUp has a 'excellent' User Satisfaction Rating of 94% when considering 15441 user reviews from 5 recognized software review sites.

93%
of users recommend this product

Paymo has a 'excellent' User Satisfaction Rating of 93% when considering 1093 user reviews from 4 recognized software review sites.

4.3 (15)
5.0 (16)
4.7 (9774)
4.6 (585)
4.7 (4231)
4.7 (477)
4.5 (178)
n/a
4.5 (1243)
4.4 (15)

Awards

SelectHub research analysts have evaluated ClickUp and concluded it deserves the award for the Best Overall Project Management Software available today and earns best-in-class honors for Customizations, Dashboards and Reporting, Mobile Capabilities, Task Management and Platform Security. ClickUp stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

Analysts' Pick Award
User Favorite Award
Customizations Award
Dashboards and Reporting Award
Mobile Capabilities Award
Task Management Award
Platform Security Award

Paymo stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Easy To Use: Reviewers appreciated how easy the solution was to use and set up, even without extensive training or customer support.
Customization: Extensive customization options like task views, priority levels, color coding, and automations to create a unique product for their specific team were a plus for many users.
Collaboration: Users liked how easy it is to collaborate by assigning tasks, subtasks, comments and due dates with automated email notifications.
What Users Like
Versatility: “ClickUp lets you tailor tasks, projects, and views down to the smallest detail, which was perfect for our team since each project can look totally different. For example, we used its automation features to auto-assign tasks when certain stages were reached, which cut down on a ton of back-and-forth and kept everyone aligned.” - Victor André Enselmann, Founder of digital marketing firm Modeva
Centralization and Collaboration: “With offices across major U.S. cities, aligning everyone can be challenging. However, ClickUp’s customizable dashboards allow each team to organize tasks based on project demands while keeping a high-level view of overall progress. This flexibility has significantly reduced the back-and-forth between teams, saving time and ensuring that our large-scale projects stay on track.” - Steve Morris, Founder and CEO of NEW MEDIA
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Time Management: Paymo provides tools for tracking time spent on tasks and projects, which can be helpful for individuals and teams to manage their time effectively and ensure that projects are completed on time and within budget.
Project Planning: Paymo offers features for planning and managing projects, such as creating project plans, assigning tasks, and setting deadlines. This can help teams stay organized and on track.
Team Collaboration: Paymo includes features that facilitate team collaboration, such as the ability to share files, communicate with team members, and track project progress. This can help teams work together more effectively and efficiently.
Client Management: Paymo provides tools for managing client relationships, such as creating invoices, tracking payments, and communicating with clients. This can help businesses streamline their client management processes.
Reporting: Paymo offers reporting features that allow users to track project progress, team performance, and other key metrics. This information can be used to make informed decisions about project management and resource allocation.
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Cost: Reviewers mentioned expensive renewal fees after the free trial and upselling.
Learning Curve: Users noted it takes time for new users to get familiarized with so many features and how its navigation and customization work.
Notifications: An influx of email notifications for every change can cause some important alerts to get lost, according to some users.
What Users Dislike
Too Many Features: “We ended up with a cluttered dashboard full of features we didn’t need, and it actually slowed us down. Once we simplified and focused on just the core tools, it was a lot smoother. So, with ClickUp, the trick is to use what you need and ignore the rest, or it can overwhelm more than it helps." - Victor André Enselmann, Founder of digital marketing firm Modeva
Time-Based Automations: “Initially, the learning curve was steep, which led to some confusion and delays as we adapted. To address this, we created a custom onboarding process for new hires that guides them through the platform’s essentials before diving into more advanced functions.” - Steve Morris, Founder and CEO of NEW MEDIA
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Limited Free Plan: The free plan only allows for one user, making it unsuitable for even small teams.
No Dependencies: Users cannot establish task dependencies, which is a crucial feature for project planning and execution.
Mobile App Shortcomings: The mobile app lacks essential features, such as the ability to log time or expenses, limiting its usefulness for teams on the go.
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ClickUp is an all-in-one project management solution designed to help businesses in any industry optimize project cycles with a highly customizable interface, robust automation capabilities and extensive collaboration features. It helps you visualize tasks and project optimally with over 15 views including options like Kanban boards, Gantt charts, and calendars.No-code automation with templates and drop-down menus for increased personalization mean you can build effective workflows. Other notable features include in-card comments, custom dashboards, sprint management, in-built documents and time tracking.However, ClickUp’s feature-rich platform can also be a pitfall with some reviewers noting a steep learning curve associated with mastering its various functionalities. Additionally, the platform's tiered pricing structure might be a concern for smaller teams or organizations with limited budgets.During our test run, ClickUp scored points for its easy automation, customization to the nth level, reporting views and collaborative tools. We found it incredibly easy to build custom workflows, implement templates for a new space and keep assignees accountable with the activity stream in each card. Overall, we think ClickUp is a fantastic option for businesses of all sizes, especially if you’re looking for a highly customizable and collaborative project management platform.

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Paymo is a project management software that helps teams stay organized and on track. It offers a variety of features, including task management, project planning, resource management, and collaboration tools. Paymo has been praised by users for its ease of use, flexibility, and affordability. It is also highly customizable, so teams can tailor it to their specific needs. Paymo's time tracking feature is particularly well-regarded, as it allows users to easily track the time they spend on different tasks and projects. This information can then be used to generate invoices, track productivity, and make better decisions about how to allocate resources. However, some users have complained that Paymo can be difficult to learn, and that it lacks some of the features offered by more expensive project management software, such as advanced reporting and analytics. Additionally, some users have reported experiencing glitches with the sign-up process. Overall, Paymo is a solid choice for small and medium-sized businesses that are looking for a project management software that is easy to use and affordable. It is particularly well-suited for businesses that need to track time and expenses, as well as those that need to collaborate on projects with team members. However, businesses that need more advanced features may want to consider other options.

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