Jira vs Paymo

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Our analysts compared Jira vs Paymo based on data from our 400+ point analysis of Project Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Jira Software Tool

Product Basics

Jira is an all-in-one solution suite that helps organizations manage projects with agile methodologies, customization and collaboration. It helps teams track, plan and release projects and supports Kanban, Scrum or hybrid workflows. Managers can plan and prioritize their team’s assignments in a fully-visible environment that tracks performance as progress is made.

It’s supported by over 3,000 modules that can be customized to enhance user experience. It’s accessible via internet-connected mobile devices and helps manage projects on-the-go. It integrates with tools like Azure, GitHub and Bamboo while remaining scalable for operations of any size.

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Paymo is an online work management solution that supports resource scheduling, team collaboration, project accounting and time tracking. Managers can create projects, assign tasks to multiple employees, save templates for future use and monitor project progress using different task views like tables, lists, boards and Gantt charts.

Monitor team productivity with its built-in time tracker and accurate timesheets. Organizations can share data as time reports with clients for transparency. Its project accounting capability helps generate automated client invoices, tracks expenses and converts proposals into projects while keeping a check on financials and payments.
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$10/User, Monthly
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Tailored to your specific needs
$5.90/User, Monthly, Freemium
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Tailored to your specific needs
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Product Assistance

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24/7 Live Support
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Product Insights

  • Use Agile Project Management: Adopt the best of agile methodologies with a platform designed to optimize Kanban and Scrum boards along with mixed methodologies of your own. While their agile boards shine, we also liked that you’re not strictly bound by, say, using only Scrums with a board view and can use lists and custom fields to manage any type of project really, not just bug tracking or product development.
  • Optimize Sprint Planning: Race to the finish line one issue at a time with the Scrum feature. Set up sprints across projects with automations, custom boards and stories. Check out our dummy sprint below, but TLDR: we appreciated the drag-and-drop functionality to build sprints, advance sprint planning and the sprint report.
  • Build Custom Workspaces with Programming: Make your workspace fit the specific needs of teams and projects by adapting templates, building automations and modifying issues with code and logic-based modifications. It was quite simple to set up basic projects and create automations with our limited tech expertise even with some programming language thrown in here and there, but a full-fledged coder could really shine.
  • Customize Pre-Built Templates: Create projects suited to the task at hand (pardon the pun) with dozens of pre-built templates ranging from recruitment to customer service to web design and grant management. We checked out the different statuses for multiple templates and enjoyed how simple it was to customize issue types, workflows and automations when you’re not working from scratch.
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  • Manage Projects Efficiently: Divide complex projects into smaller tasks, create task lists, delegate tasks and set milestones. Achieve business goals using ready-to-use templates, task lists, milestone alerts and other measured steps. 
  • Streamline Workflows: Use Kanban boards to improve visibility and streamline workflows. Use pre-built project templates to avoid hassles and save time. Get visibility into project progress through flexible task views. Use Gantt charts to plan and schedule every detail of a project. 
  • Productivity Insights: Monitor employee time and leaves using extensive time-tracking tools. Get detailed team productivity insights through timesheets. Manage workloads and schedule tasks equally to avoid individual employee burnout. 
  • API and Integrations: Use APIs to connect with any open system or integrate using Zapier. Automate workflows by integrating with multiple third-party modules like Slack, GSuite, QuickBooks, Xero and more. 
  • Collaboration: Communicate, plan and manage work from a single place. Prioritize work using a visual burndown, set task dependencies using Gantt charts and view team workload on a resource calendar. Chat with teams in real-time on project updates and notify relevant people. Consolidate client agreements and price quotes in one place while updating email and in-app notifications. 
  • Actionable Insights: Get actionable insights to improve accountability within teams. Monitor task and employee work progress using Gantt charts. Reporting tools provide data on total work time, estimates, invoices and expenses. 
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  • Agile Boards: Manage your tasks, or issues using Scrum and Kanban boards with custom statuses, fields and transitions. Create new issues using the button below each status. You can view projects using a list, board or timeline view.
  • Reports and Insights: Get insights into where your team is at throughout every stage of the project by generating custom reports like the average age report, created vs. resolved issues report and sprint report. Manage workloads with the time tracking report, user workload report and version workload report. Use the summary view to monitor activity, status overview, priority breakdown and related projects.
  • Collaboration Features: Communicate with team members and assignees directly on the issue card with comments and mentions. Attach files, view card activity and add descriptions for additional instructions. Integrate with Outlook, Slack and other communication tools.
  • Custom Automations: Build custom automation rules by setting a trigger with the option to add an action, a condition or a branch. Get a helping hand by searching for triggers related to what you want to automate and selecting recommended actions and conditions.
  • Sprint Management: Use the Scrum option to run sprints. Fill in project details like name, duration and scope and add tasks and drag and drop them to your sprint using the backlog. Complete your sprints and auto-add pending tasks to the backlog or to a new sprint and run a sprint report for insights.
  • Task Management: Manage tasks by creating customizable issue cards under each status or by importing issues from CSV files. Add assignees, due dates, time tracking, comments, descriptions, teams, labels, status and priority to issues. Move tasks from status to status using transitions and workflow automation.
  • Customizable Workflows: Create custom workflows for your tasks and subtasks by going to project settings and clicking on issue types. Set statuses based on the type of task you’re completing or from the project template you select. Automate actions by setting rules for transitions from one status to another.
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  • Task Management: Use the Kanban module to organize activities, tasks, task lists, milestones and due dates. See full task views with details by switching to an advanced task view. Track, schedule and modify activities in real time using Gantt charts. Leave comments on tasks while discussing project updates with co-workers. 
  • Time Tracking: Monitor employee hours while in the office or on-the-go using desktop and mobile apps. Add, edit and view timesheet entries with few clicks. Use s stopwatch to record time spent on projects or browsers. 
  • Timesheet Reporting: Measure time spent on each task and project. Keep clients updated via static and live reports. Personalize reports by choosing from over 20 parameters. Display reports as bar charts or pie charts apart from the text version. 
  • Team Scheduling: Use a visual timeline to find underbooked employees and those available for work. Switch views to display all team and project bookings on a single screen. Convert ghost bookings that show up into real bookings. Save time and money using the built-in leave management tool. 
  • Invoicing: Send estimates prepared according to project plans for client approval. Create invoices manually in different languages or convert timesheets into invoices. Track project expenses and add them to invoices. Create invoices and receive payments using the payment gateway. 
  • Leave Management:  Set public holidays for the entire company in a few clicks. Get an overview of the total and remaining paid and unpaid leaves using the leave widget. Avoid team conflicts by signaling out-of-office time in advance in the team scheduler. Let employees apply for different types of leaves. 
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Product Ranking

#3

among all
Project Management Software

#57

among all
Project Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Customizations Dashboards And Reporting Mobile Capabilities Platform Features Project Planning And Scheduling Project Tracking Task Management Team Collaboration Time Tracking And Management 86 90 75 64 78 63 85 77 54 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 26427 reviews
Excellent User Sentiment 1093 reviews
87%
of users recommend this product

Jira has a 'great' User Satisfaction Rating of 87% when considering 26427 user reviews from 5 recognized software review sites.

93%
of users recommend this product

Paymo has a 'excellent' User Satisfaction Rating of 93% when considering 1093 user reviews from 4 recognized software review sites.

5.0 (32)
5.0 (16)
4.3 (5956)
4.6 (585)
4.4 (14556)
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4.7 (477)
4.4 (2528)
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Awards

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Paymo stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Functionality: Users appreciated the ability to customize workflows, issue types and fields and the flexibility to navigate complex projects and problem-solve.
Collaborative: The system helps users collaborate with other teams, projects, and stakeholders and efficiently bridges gaps between remote teams, noted reviewers.
Integrations: Reviewers liked the extensive integrations with most third-party modules like Slack, Bitbucket and more to complete workflows and processes.
What Users Like
Customization: “We were able to tailor the workflow to fit our specific needs, which greatly enhanced our efficiency. For instance, we created custom issue types that aligned with our unique project phases, making it easier for team members to understand their tasks at a glance.” - Balázs Keszthelyi, Founder and CEO at TechnoLynx
Project Visualization: “[Jira’s robust roadmapping and dependency tracking capabilities are] invaluable for coordinating multiple product launches. Also, the premium version's Advanced Roadmaps feature lets us visualize our entire product pipeline so that's from sourcing to launch, but you've got to invest time in learning the system, and I think for smaller operations, it might be overkill.” - Dennis Sanders, Founder and CEO of Burning Daily
Task Management: “Jira has given us the structure to break down our complex workflows into clear, manageable steps, which was exactly what we needed as we expanded our customer base. With Jira, we can create specific 'boards' for each client’s SEO campaign, where every task is detailed and assigned to the right team member. Each board has phases, like keyword research, content writing, and on-page optimization, with clear deadlines. Having this setup has helped us catch any bottlenecks early. If the content team takes longer to deliver, for instance, we can adjust the timeline for the next steps right away instead of rushing it.” - Mushfiq Sarker, CEO of LaGrande Marketing
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Time Management: Paymo provides tools for tracking time spent on tasks and projects, which can be helpful for individuals and teams to manage their time effectively and ensure that projects are completed on time and within budget.
Project Planning: Paymo offers features for planning and managing projects, such as creating project plans, assigning tasks, and setting deadlines. This can help teams stay organized and on track.
Team Collaboration: Paymo includes features that facilitate team collaboration, such as the ability to share files, communicate with team members, and track project progress. This can help teams work together more effectively and efficiently.
Client Management: Paymo provides tools for managing client relationships, such as creating invoices, tracking payments, and communicating with clients. This can help businesses streamline their client management processes.
Reporting: Paymo offers reporting features that allow users to track project progress, team performance, and other key metrics. This information can be used to make informed decisions about project management and resource allocation.
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Lags: Reviewers noted that the system sometimes lags and takes time to load, especially for multiple projects and large data sets.
Learning Curve: Its UX can feel complex, and it takes time to set up, customize and use to its full ability. An internal Jira expert may be required, according to some users.
Administration: Users mentioned that the system is difficult to administer, and its back-end is hard to manage.
What Users Dislike
Slow Loading Time: “Its interface moves like molasses.” - Dennis Sanders, Founder and CEO of Burning Daily
Learning Curve: “We had some initial challenges with team members who were not familiar with the platform, which required additional training sessions to ensure everyone was on the same page. However, once they became accustomed to the interface, the benefits outweighed the initial hurdles.” - Balázs Keszthelyi, Founder and CEO at TechnoLynx
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Limited Free Plan: The free plan only allows for one user, making it unsuitable for even small teams.
No Dependencies: Users cannot establish task dependencies, which is a crucial feature for project planning and execution.
Mobile App Shortcomings: The mobile app lacks essential features, such as the ability to log time or expenses, limiting its usefulness for teams on the go.
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Jira is an agile-based project management platform that caters to a vast range of industries thanks to its all-in-one functionality, customization and flexibility. It allows users to fully customize workflows, issue types, fields and automations.After watching a few tutorials, I personally found it quite simple to create my own projects using the templates and modifying it to meet my needs. Although some of the automation actions and issues have some programming language involved, it’s not a huge roadblock and I created and tested multiple automations successfully.Task (or issue) management was on point, with multiple views, custom workflows, task assignment, in-card collaboration and time tracking and custom fields. It offered comprehensive (but not overly advanced) reports and a helpful summary dashboard.Sprints were intuitive and easy to execute, and I especially appreciated the drag-and-drop feature for planning. Some users mentioned a learning curve, and I would agree, as I relied on videos to guide me through some parts of the setup lest this test take weeks not days.Overall, Jira is a match made in heaven for agile enthusiasts and users who want a flexible, customizable project management platform and don’t mind getting into the weeds with learning courses and tutorials.

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Paymo is a project management software that helps teams stay organized and on track. It offers a variety of features, including task management, project planning, resource management, and collaboration tools. Paymo has been praised by users for its ease of use, flexibility, and affordability. It is also highly customizable, so teams can tailor it to their specific needs. Paymo's time tracking feature is particularly well-regarded, as it allows users to easily track the time they spend on different tasks and projects. This information can then be used to generate invoices, track productivity, and make better decisions about how to allocate resources. However, some users have complained that Paymo can be difficult to learn, and that it lacks some of the features offered by more expensive project management software, such as advanced reporting and analytics. Additionally, some users have reported experiencing glitches with the sign-up process. Overall, Paymo is a solid choice for small and medium-sized businesses that are looking for a project management software that is easy to use and affordable. It is particularly well-suited for businesses that need to track time and expenses, as well as those that need to collaborate on projects with team members. However, businesses that need more advanced features may want to consider other options.

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