Smartsheet vs 5pm

Last Updated:

Our analysts compared Smartsheet vs 5pm based on data from our 400+ point analysis of Project Management Software, user reviews and our own crowdsourced data from our free software selection platform.

5pm Software Tool

Product Basics

Smartsheet is an enterprise-level SaaS management application that helps teams streamline processes through collaboration, project planning and task management. Users can set up tasks using a grid view, similar to a spreadsheet with automations, formulas, comments and mentions. 

It provides templates for projects and automations that can be modified and saved as a template to save time. Project views include a Kanban board, Gantt chart, timeline, calendar view, card view and a custom dashboard.

Its file and sheet sharing capabilities, comment feature and conversations remove team and data silos and give stakeholders insight into project details. A user-friendly interface helps managers and team members boost adoption rates, maintain consistency and increase efficiency. 

read more...
5pm Project Management Software by Disarea is a versatile tool designed to streamline project management tasks for teams of various sizes. It is particularly well-suited for organizations looking for an intuitive interface that allows for efficient tracking of projects, tasks, and deadlines. One of the key benefits of using 5pm is its ability to enhance collaboration among team members, enabling real-time updates and communication. Popular features include time tracking, interactive timelines, and integration capabilities with other tools, which collectively contribute to its appeal among project managers seeking a comprehensive solution. When compared to similar products in the market, users often highlight 5pm's user-friendly design and effective customer support. Pricing for 5pm is structured on a per-user basis, with payment options available on a monthly or annual frequency, making it a flexible choice for businesses mindful of budget and scalability.
read more...
$9/User, Monthly
Get a free price quote
Tailored to your specific needs
$24 Monthly
Get a free price quote
Tailored to your specific needs
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Use Familiar Spreadsheet Formatting: Move from regular spreadsheets to spreadsheets with versatile views and much less formula knowledge required for formatting. Make adoption and training smoother because you’re not starting from scratch with processes. We especially liked the ability to enter data using a familiar cell view and then convert it to, say, a Kanban board.
  • Create No-Code Automations: Use templates or build from scratch with a trigger, condition and action automation format. Save time on admin tasks with automations for alerts, approvals, document creation and sheet changes. Choose from four starting cell-related triggers and build from there. We thought the automation building was intuitive and straightforward. Check out our test in the “See It In Action” section below.
  • Access Multiple Views: Add dynamic views to your projects and filter and customize views to meet task requirements. For example, we added a card view organized by status and a Kanban Board sorted by task assignee. Create a customizable dashboard to pull data like task progress, workload and duration using widgets.
  • Share Proofs and Additional Information: Collaborate on team documents, provide context and add proofs and files to individual tasks or the entire sheet. We set a piece of content as a task and added extra files like logos and docs along with comments for specific client requests.
  • Train As You Go: Kick your project off with a checklist outlining best practices and research material. Use pop-ups and explainer icons with video links as you work to get a better understanding of features and capabilities. We popped over to the help center to learn how to set up baselines for our Gantt chart (you need to edit the start date and end date columns).
read more...
  • Enhanced Collaboration: 5pm seamlessly connects team members, allowing for real-time communication, task assignment, and progress tracking, fostering a collaborative and efficient work environment.
  • Streamlined Workflows: Its intuitive interface and customizable workflows automate repetitive tasks, streamline processes, and reduce administrative burdens, freeing up time for strategic initiatives.
  • Increased Productivity: 5pm provides a centralized platform that organizes tasks, deadlines, and project details, empowering teams to prioritize effectively, minimize distractions, and maximize output.
  • Improved Transparency: With real-time visibility into project progress, stakeholders can track accomplishments, identify bottlenecks, and make informed decisions based on up-to-date information.
  • Reduced Risk: 5pm's risk management capabilities proactively identify potential challenges, allowing teams to develop mitigation strategies, allocate resources efficiently, and minimize project setbacks.
read more...
  • Dashboards and Reports: Customize your dashboard by adding widgets like reports, project-specific charts, shortcuts, images and text. Consolidate data from multiple sheets into a summary view using system reports. Track sheet changes using bi-directional functionality. Send reports via collaborative tools and change statuses to recur.
  • Multiple Views: View your tasks using the grid view, akin to a spreadsheet, a Gantt view as an add-on to your grid view, a Kanban board where you can drag and drop tasks and group them by assignee or status, a timeline view, a card view with customizable lanes and a calendar view that displays your tasks across its duration or by start dates only.
  • Task Management: Add your tasks and subtasks into each cell and use the indent and outdent buttons to divide tasks into groups that can be minimized to provide a project overview. Create or modify custom fields with your own text, dropdown lists and symbols to show status, assignees, priority, dates and latest comment. Attach files and proofs, write comments and mention users and set reminders for tasks.
  • Automations and Workflows: Save time with custom processes and workflows you can build by modifying templates for reminders and alerts, document generation, row changes, sheet changes and updates, and approval requests. Build your own workflow automations from scratch by choosing your trigger, setting conditions and adding actions. Manage automations by deactivating, deleting, duplicating or unsubscribing.
  • Templates: Use pre-built templates ranging from event management to HR workflows and marketing to streamline project creation. View complexity, task management and process before you apply a template. Build and save your own templates by customizing pre-built templates or creating them from scratch.
  • Integrations: Drive productivity with integrations like Office 365, Dropbox, DocuSign and Google Workspace and use iCal or Google Calendar to track project statuses.
  • Team Collaboration: Communicate with team members by commenting and mentioning users in individual tasks, adding files for additional information and chatting via the conversations tool where everyone with access to the sheet can see your comments. Integrate with Slack or Microsoft Teams to receive updates about your sheet and send messages to channels.
read more...
  • Project Timeline View: Visualize project timelines with Gantt charts and critical path highlighting.
  • Customizable Dashboards: Tailor dashboards to track key metrics, progress, and resource allocation.
  • Real-Time Collaboration: Facilitate team collaboration with instant messaging, file sharing, and task assignment.
  • Resource Management: Track and allocate resources, including team members, equipment, and budget.
  • Task Management: Create, assign, and track tasks with customizable workflows and dependencies.
  • Document Management: Store, share, and collaborate on project-related documents in a centralized location.
  • Time Tracking: Log time spent on tasks for accurate billing and project tracking.
  • Integrations: Connect with popular tools such as Google Workspace, Microsoft Teams, and Slack for seamless collaboration.
  • Project Templates: Use pre-built project templates to streamline project setup and ensure consistency.
  • Reporting and Analytics: Generate detailed reports and analyze project data to identify trends and improve efficiency.
  • Mobile App: Access project information and collaborate on the go with the mobile app.
  • Customizable Permissions: Set user permissions to control access to sensitive project data and ensure security.
read more...

Product Ranking

#5

among all
Project Management Software

#91

among all
Project Management Software

Find out who the leaders are

Analyst Rating Summary

81
we're gathering data
83
we're gathering data
80
we're gathering data
88
we're gathering data
Show More Show More

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Smartsheet
5pm
+ Add Product + Add Product
Customizations Dashboards And Reporting Mobile Capabilities Platform Features Project Planning And Scheduling Project Tracking Task Management Team Collaboration Time Tracking And Management 83 80 88 92 78 96 85 77 56 0 25 50 75 100
57%
43%
0%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
80%
0%
20%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
86%
0%
14%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
88%
0%
12%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
67%
8%
25%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
86%
14%
0%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
75%
17%
8%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
67%
8%
25%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
14%
57%
29%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

67%
6%
27%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
63%
0%
37%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A

User Sentiment Summary

Great User Sentiment 22301 reviews
Great User Sentiment 198 reviews
88%
of users recommend this product

Smartsheet has a 'great' User Satisfaction Rating of 88% when considering 22301 user reviews from 5 recognized software review sites.

84%
of users recommend this product

5pm has a 'great' User Satisfaction Rating of 84% when considering 198 user reviews from 2 recognized software review sites.

5.0 (20)
n/a
4.4 (17366)
n/a
n/a
4.23 (99)
4.5 (3333)
4.2 (99)
4.7 (728)
n/a
4.3 (854)
n/a

Awards

SelectHub research analysts have evaluated Smartsheet and concluded it earns best-in-class honors for Mobile Capabilities and Project Tracking.

Mobile Capabilities Award
Project Tracking Award

we're gathering data

Synopsis of User Ratings and Reviews

Automation: Reviewers appreciated the no-code automation and said that it helps to eliminate productivity killers and saves time.
Collaboration: Users liked the sharing option with level-based permissions that allow collaboration with non-users and help coworkers and external stakeholders stay up-to-date on projects and processes.
Ease of Use: A user-friendly interface and templates make it easy to set up, customize and access multiple views, according to reviewers.
What Users Like
Customization: “We can customize it to fit various projects, whether we’re tracking client cases, managing document revisions, or planning team tasks. For instance, I created a project tracker for a major client contract negotiation. The ability to set deadlines, assign tasks, and update statuses in real time has streamlined our communication and kept everyone on the same page.” - Russ Johnson, Founder of Linx Legal
Collaboration: “We had this one job in a high-rise condo that put Smartsheet to the test. The sliding door system was an older model with custom-sized panels that aren’t easy to source, and it needed specific adjustments due to the unique structure of the frame. Typically, coordinating the right parts, tools, and technician experience for something like this would require several phone calls and a lot of back-and-forth. With Smartsheet, we were able to set up the job details to track not only the special parts needed but also assign a technician who was experienced with that model. When the parts came in, the technician was notified directly through Smartsheet, so he knew the moment everything was ready. It saved us from potential delays and kept the customer fully updated on when the work could be done.” - Gal Cohen, Business Development Leader and Field Area Manager JDM Sliding Doors
Show more
Cloud-Based Convenience: Access your projects from anywhere with an internet connection, enabling seamless collaboration and remote work.
Customizable Workflows: Tailor 5pm to match your unique project management processes, ensuring a seamless fit into your existing workflow.
Robust Task Management: Assign tasks, set deadlines, and track progress efficiently, keeping your team organized and on track.
Collaboration Tools: Facilitate effective communication with team members through in-app messaging, file sharing, and real-time updates.
Intuitive Interface: 5pm's user-friendly design makes it easy for teams of all sizes to navigate and utilize its features, minimizing the learning curve.
Show more
System Integration: Limited integrations and complex configurations were an issue for reviewers.
Premium Add-Ons: Reviewers noted that advanced features come with a price tag that can be prohibitive for some businesses.
Slow Loading Time: Users reported it takes time to display screens export formats occasionally.
What Users Dislike
Integration: “Despite its many benefits, integrating Smartsheet with other systems posed some challenges. Initially, we experienced issues with data syncing between Smartsheet and our CRM software, leading to discrepancies in our financial reporting. Recognizing this, I allocated specific time for thorough testing before our full implementation, allowing us to identify and resolve any integration issues early on.” - Austin Rulfs, Founder of Zanda Wealth Mortgage Brokers
Learning Curve: “While Smartsheet is powerful, it can feel a bit overwhelming at first. I found that investing time in training sessions helped bridge that gap, making it easier for everyone to adapt and use the tool effectively.” - Russ Johnson, Founder of Linx Legal
Show more
Functionality Overload: Overwhelming array of features that users don't need, leading to confusion and frustration.
Cumbersome Interface: Unintuitive navigation and cluttered layout hinder efficient task management.
Limited Customization: Inability to tailor the software to specific project needs, resulting in rigidity and inefficiency.
Slow Performance: Lags and glitches during usage, disrupting workflow and causing delays.
Poor Customer Support: Limited or unresponsive support channels leave users struggling with issues and hindering productivity.
Show more

Smartsheet is a cloud-based work management platform that helps users streamline and organize processes with a spreadsheet-esque interface, flexible templates, multiple views and team collaboration. Apart from the grid view, you can visualize projects using a Gantt chart, Kanban board, calendar view, card view or timeline view. No-code automations are another note-worthy feature, where you can build from templates or scratch.It streamlines project creation with templates suited to different industries and end goals, so you have a jumping-off point instead of going in blind. Team collaboration is another area where Smartsheet shines, with comments, conversations and file and sheet sharing (even with people outside your organization). It also offers a customizable dashboard view, although I did find some of the chart widgets a little tricky to work, without training.Highlights for me were definitely the familiarity of spreadsheet formatting (but with more views and automations), robust collaboration capabilities and guided explainers throughout the setup. However, user reviews noted limited filters and integrations, lags and expensive add-ons as downsides.Overall, Smartsheet is a great option for teams familiar with spreadsheets but are on the lookout for more visualization and collaboration, along with the budget to spend on advanced features.

Show more

5pm's user reviews have been consistently positive over the past year, with users praising its intuitive interface, powerful features, and excellent customer support. Many users believe that 5pm compares favorably to similar products like Asana and Trello, citing its strengths in project planning, task management, and collaboration. One of 5pm's key strengths is its visual project planning capabilities. Users appreciate the ability to create Gantt charts, timelines, and Kanban boards, which provide a clear and comprehensive overview of project progress. Additionally, 5pm's task management features are robust and flexible, allowing users to assign tasks, set deadlines, and track progress. The collaboration tools are also well-received, with users highlighting the ability to share files, comment on tasks, and receive real-time updates. However, some users have noted that 5pm's reporting capabilities could be improved. While the software provides basic reporting functionality, some users have expressed a desire for more advanced reporting options. Additionally, a few users have reported occasional performance issues, particularly when working with large projects or complex tasks. Overall, 5pm is a highly-rated project management software that is well-suited for teams of all sizes. Its intuitive interface, powerful features, and excellent customer support make it a great choice for businesses looking to improve their project management processes.

Show more

Screenshots

Top Alternatives in Project Management Software


Airtable

Asana

Basecamp

ClickUp

Jira

LiquidPlanner

MeisterTask

Microsoft Project

monday.com

ProofHub

TeamGantt

Teamwork

Wrike

Zoho Projects

Related Categories

Head-to-Head Comparison

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings