Home > Project Management Software > Smartsheet > Smartsheet vs ProWorkFlow

Smartsheet vs ProWorkFlow

Last Updated: November 18th, 2024

Our analysts compared Smartsheet vs ProWorkFlow based on data from our 400+ point analysis of Project Management Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

Smartsheet is an enterprise-level SaaS management application that helps teams streamline processes through collaboration, project planning and task management. Users can set up tasks using a grid view, similar to a spreadsheet with automations, formulas, comments and mentions.

It provides templates for projects and automations that can be modified and saved as a template to save time. Project views include a Kanban board, Gantt chart, timeline, calendar view, card view and a custom dashboard.

Its file and sheet sharing capabilities, comment feature and conversations remove team and data silos and give stakeholders insight into project details. A user-friendly interface helps managers and team members boost adoption rates, maintain consistency and increase efficiency.

ProWorkFlow is a comprehensive online project management and time tracking solution that serves companies of various sizes. It combines robust capabilities along with timesheets, task management, workflow management, resource management, contract management, reporting, templates, file sharing, alerts, notifications and more. It comes with an availability and timeline tool for scheduling tasks.

It displays a graphical summary of ongoing projects, which fosters collaboration and helps multiple employees work simultaneously. Its built-in messaging tool streamlines communication between different teams and helps them share documents, send notifications and chat.

It helps track Kanban boards, Gantt chart tasks, communications, documents, invoices, quotes and time. Its drag-and-drop capabilities help track time and set dates in timesheets. Businesses can tailor it to accommodate their processes using its customizable functions and API. Its mobile site version is accessible through iOS and Android devices.

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Product Insights

Use Familiar Spreadsheet Formatting: Move from regular spreadsheets to spreadsheets with versatile views and much less formula knowledge required for formatting. Make adoption and training smoother because you’re not starting from scratch with processes. We especially liked the ability to enter data using a familiar cell view and then convert it to, say, a Kanban board.
Create No-Code Automations: Use templates or build from scratch with a trigger, condition and action automation format. Save time on admin tasks with automations for alerts, approvals, document creation and sheet changes. Choose from four starting cell-related triggers and build from there. We thought the automation building was intuitive and straightforward. Check out our test in the “See It In Action” section below.
Access Multiple Views: Add dynamic views to your projects and filter and customize views to meet task requirements. For example, we added a card view organized by status and a Kanban Board sorted by task assignee. Create a customizable dashboard to pull data like task progress, workload and duration using widgets.
Share Proofs and Additional Information: Collaborate on team documents, provide context and add proofs and files to individual tasks or the entire sheet. We set a piece of content as a task and added extra files like logos and docs along with comments for specific client requests.
Train As You Go: Kick your project off with a checklist outlining best practices and research material. Use pop-ups and explainer icons with video links as you work to get a better understanding of features and capabilities. We popped over to the help center to learn how to set up baselines for our Gantt chart (you need to edit the start date and end date columns).

Easy-to-Use: Organize all company-related information on its project dashboard. Set-up projects easily with drag-and-drop functionality and simple scheduling. Create and delegate tasks with an easy-to-use bulk task editor and control workflows efficiently. Users can create templates for similar projects for future use. Drag and drop files easily by uploading them from a desktop.
Fosters Collaboration: Its built-in messaging lets businesses keep their clients and teams up-to-date. Comprehensive messaging capabilities are integrated with existing emails and help keep customers informed. Fosters discussion threads within teams and keeps projects on track. Attach files while sending messages and choose to make them public or private. Send notification alerts and upload files with messages.
Work On-the-Go: ProWorkFlow’s mobile application helps users manage projects and tasks anytime, anywhere. Track time, manage tasks, download files and keep teams updated from your smartphone or tablet. Displays upcoming tasks in a timeline view and monitors time easily. Quickly creates and edits tasks, projects and replies to messages. Users can view and edit companies and contacts.
Fully Customizable: Users can tailor their ProWorkFlow account to match their company’s branding and logo. Modify appearance, adjust color schemes and configuration to impress clients. Customize roles or permissions for users and create customized workflows using project templates. Organize work using tags, categories and statuses. Add external links and adjust date format, currency and more.
Notifications: Its notification tab tracks tasks, messages, projects assigned and more. Ensures users never miss crucial project information. Helps you stay abreast of projects and tasks by emailing a summary of overdue and finished tasks. Get tailored reminders by customizing alerts.
Free Training and Support: Offers free online support and basic training. Provides free quality support through consultations and training to get businesses up and running. Offers reliable security to store an organization’s data. Data is stored on Rackspace hosted servers in a SAS 70 Type II certified data center. Separate SQL databases store customer data like contacts, tasks and projects.
Integrations: ProWorkFlow’s API lets businesses build apps, reports and integrations. Users can create their own offline apps to share data and integrate with third-party apps. Seamlessly integrates with external modules like Quickbooks, Freshbooks, Xero, MYOB AccountRight, Dropbox, Zapier, Google Drive, Kashflow and OneDrive.

Dashboards and Reports: Customize your dashboard by adding widgets like reports, project-specific charts, shortcuts, images and text. Consolidate data from multiple sheets into a summary view using system reports. Track sheet changes using bi-directional functionality. Send reports via collaborative tools and change statuses to recur.
Multiple Views: View your tasks using the grid view, akin to a spreadsheet, a Gantt view as an add-on to your grid view, a Kanban board where you can drag and drop tasks and group them by assignee or status, a timeline view, a card view with customizable lanes and a calendar view that displays your tasks across its duration or by start dates only.
Task Management: Add your tasks and subtasks into each cell and use the indent and outdent buttons to divide tasks into groups that can be minimized to provide a project overview. Create or modify custom fields with your own text, dropdown lists and symbols to show status, assignees, priority, dates and latest comment. Attach files and proofs, write comments and mention users and set reminders for tasks.
Automations and Workflows: Save time with custom processes and workflows you can build by modifying templates for reminders and alerts, document generation, row changes, sheet changes and updates, and approval requests. Build your own workflow automations from scratch by choosing your trigger, setting conditions and adding actions. Manage automations by deactivating, deleting, duplicating or unsubscribing.
Templates: Use pre-built templates ranging from event management to HR workflows and marketing to streamline project creation. View complexity, task management and process before you apply a template. Build and save your own templates by customizing pre-built templates or creating them from scratch.
Integrations: Drive productivity with integrations like Office 365, Dropbox, DocuSign and Google Workspace and use iCal or Google Calendar to track project statuses.
Team Collaboration: Communicate with team members by commenting and mentioning users in individual tasks, adding files for additional information and chatting via the conversations tool where everyone with access to the sheet can see your comments. Integrate with Slack or Microsoft Teams to receive updates about your sheet and send messages to channels.

Project Management: Its bulk task editor creates and delegates tasks like time allocations, start and due dates, statuses, staff assigned, statuses and more quickly. Organize tasks by deadlines, projects or upcoming work review. A project management dashboard displays all ongoing projects with relevant details. Manage projects with company overviews and interactive timelines. Plan projects as per staff availability and set achievable deadlines. Break projects into doable tasks and prioritize important tasks. Robust templates help recreate similar projects and tasks.
Workload Management: Manages workloads to align with the company’s operational processes. Enable or disable permissions, personalize data, integrate with Google Maps and update details to efficiently manage contacts. Choose from default templates or customize reports. Offers invoices and quotes at a single location. Sends alerts from built-in notifications.
Timesheets and Resource Management: Included timesheets leverage drag-and-drop technology. Offers a timer for bulk time entry directly, automated time tracking, widgets, configurable working hours, add-ons for time tracking and more. Keeps track of deadlines and resources while sending live alerts for project tasks and activities. Highlights overdue items and generates performance reports according to staff workloads. Create filters on reports using custom reporting and export them to various formats. Streamline projects and tasks using tracking and budgeting tools. Creates invoices and quotes based on budgeted time and actual time spent to finish projects and tasks.
Reporting: Robust reporting tools measure business metrics for smart decision-making. Generate customized reports to assess an organization’s progress and provide answers to most asked questions. A custom report builder lets users select filters and data they require to share with their team. Standard reports give detailed information on work performance, including tasks, projects, financial status and time. Custom reports let users build their own reports, select the filters and data that they require and share reports with their teams. Export reports to multiple formats for easy consumption.
Dashboard: Its user-friendly dashboard displays a graphical summary of upcoming, completed and active work. Recent work tabs show who’s logged in and which tasks they are working on. Overdue items and projects are listed in red on top of the page to help prioritize tasks. Displays a summary of quotes and invoices paid, created, accepted and time tracked. Lists recent actions and logins.
Templates: Streamline projects, tasks and invoice or quote creation with modular template options, which can be imported multiple times in a project. Create project quotes and invoices in seconds by mixing and matching services offered to clients. Save template settings and apply them with a single click. Create tasks, subtasks, add descriptions, pre-assign staff, allocate start and end dates, attach files and determine priorities. Create invoice templates quickly with pre-defined staff rates, line items, task rates, payment terms and more.
Tracks Time: Comes with a built-in time tracker to start or stop manual time monitoring. Offers timesheets with drag-and-drop functionality to track time easily or make entries in a traditional manner. Users can track time from their desktops with the time tracker wizard or activate mobile punch ins for employees. Monitor time spent in time summary of projects or the time summary page. Summary views on the dashboard ensure teams stay on track.
Creates Invoices and Quotes: Create an invoice from time records by selecting a project or a client or manually generate invoices using libraries and editing tools. Send invoices directly to clients or download them in PDF formats. Optional quotes plugin creates quotes and sends them directly to clients or can be downloaded. Powerful editing, branding and templating tools help users impress their clients and win business.

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Smartsheet

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User Sentiment Summary

88%

of users recommend this product

Smartsheet has a 'great' User Satisfaction Rating of 88% when considering 22301 user reviews from 5 recognized software review sites.

89%

of users recommend this product

ProWorkFlow has a 'great' User Satisfaction Rating of 89% when considering 248 user reviews from 1 recognized software review sites.

5.0 (20)

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4.4 (17366)

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4.47 (248)

4.5 (3333)

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4.7 (728)

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4.3 (854)

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Awards

Synopsis of User Ratings and Reviews

Automation: Reviewers appreciated the no-code automation and said that it helps to eliminate productivity killers and saves time.

Collaboration: Users liked the sharing option with level-based permissions that allow collaboration with non-users and help coworkers and external stakeholders stay up-to-date on projects and processes.

Ease of Use: A user-friendly interface and templates make it easy to set up, customize and access multiple views, according to reviewers.

What Users Like

Customization: “We can customize it to fit various projects, whether we’re tracking client cases, managing document revisions, or planning team tasks. For instance, I created a project tracker for a major client contract negotiation. The ability to set deadlines, assign tasks, and update statuses in real time has streamlined our communication and kept everyone on the same page.” - Russ Johnson, Founder of Linx Legal

Collaboration: “We had this one job in a high-rise condo that put Smartsheet to the test. The sliding door system was an older model with custom-sized panels that aren’t easy to source, and it needed specific adjustments due to the unique structure of the frame. Typically, coordinating the right parts, tools, and technician experience for something like this would require several phone calls and a lot of back-and-forth. With Smartsheet, we were able to set up the job details to track not only the special parts needed but also assign a technician who was experienced with that model. When the parts came in, the technician was notified directly through Smartsheet, so he knew the moment everything was ready. It saved us from potential delays and kept the customer fully updated on when the work could be done.” - Gal Cohen, Business Development Leader and Field Area Manager JDM Sliding Doors

Intuitive Interface: Users praise ProWorkFlow for its user-friendly design, making it easy to navigate and manage projects without a steep learning curve.

Customizable Features: ProWorkFlow offers a high degree of customization, allowing teams to tailor the platform to their specific workflows and project needs. This includes options for custom fields, task dependencies, and reporting.

Effective Collaboration Tools: ProWorkFlow facilitates seamless team collaboration with features like in-app messaging, file sharing, and real-time task updates, keeping everyone on the same page.

System Integration: Limited integrations and complex configurations were an issue for reviewers.

Premium Add-Ons: Reviewers noted that advanced features come with a price tag that can be prohibitive for some businesses.

Slow Loading Time: Users reported it takes time to display screens export formats occasionally.

What Users Dislike

Integration: “Despite its many benefits, integrating Smartsheet with other systems posed some challenges. Initially, we experienced issues with data syncing between Smartsheet and our CRM software, leading to discrepancies in our financial reporting. Recognizing this, I allocated specific time for thorough testing before our full implementation, allowing us to identify and resolve any integration issues early on.” - Austin Rulfs, Founder of Zanda Wealth Mortgage Brokers

Learning Curve: “While Smartsheet is powerful, it can feel a bit overwhelming at first. I found that investing time in training sessions helped bridge that gap, making it easier for everyone to adapt and use the tool effectively.” - Russ Johnson, Founder of Linx Legal

Limited Customization: Users express frustration over the inflexibility of templates and dashboards, making it difficult to tailor the system to their specific workflow needs.

Cumbersome Interface: Navigating through multiple menus and a lack of intuitive design make the user experience clunky and time-consuming.

Reporting Limitations: Generating comprehensive reports with granular data for in-depth project analysis proves challenging, limiting insights for decision-making.

Smartsheet is a cloud-based work management platform that helps users streamline and organize processes with a spreadsheet-esque interface, flexible templates, multiple views and team collaboration. Apart from the grid view, you can visualize projects using a Gantt chart, Kanban board, calendar view, card view or timeline view. No-code automations are another note-worthy feature, where you can build from templates or scratch.It streamlines project creation with templates suited to different industries and end goals, so you have a jumping-off point instead of going in blind. Team collaboration is another area where Smartsheet shines, with comments, conversations and file and sheet sharing (even with people outside your organization). It also offers a customizable dashboard view, although I did find some of the chart widgets a little tricky to work, without training.Highlights for me were definitely the familiarity of spreadsheet formatting (but with more views and automations), robust collaboration capabilities and guided explainers throughout the setup. However, user reviews noted limited filters and integrations, lags and expensive add-ons as downsides.Overall, Smartsheet is a great option for teams familiar with spreadsheets but are on the lookout for more visualization and collaboration, along with the budget to spend on advanced features.

Is ProWorkFlow truly the project management solution for your team? User reviews from the last year suggest it might be a mixed bag. While many appreciate its intuitive interface and robust features for task management, collaboration, and reporting, some find it clunky and less user-friendly than competitors like Asana or Trello. ProWorkFlow's strength lies in its comprehensive approach, offering a one-stop shop for managing projects from start to finish. For example, users praise its Gantt chart functionality, which provides a clear visual overview of project timelines and dependencies. However, its learning curve and lack of seamless integration with other popular tools are major drawbacks for some. Ultimately, ProWorkFlow seems best suited for larger teams or organizations with complex project management needs who prioritize a feature-rich solution over simplicity and integrations. Smaller teams or those seeking a more streamlined experience might find better alternatives in the market.

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FAQ

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