Zoho Projects vs OpenAir

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Our analysts compared Zoho Projects vs OpenAir based on data from our 400+ point analysis of Project Management Software, user reviews and our own crowdsourced data from our free software selection platform.

OpenAir Software Tool

Product Basics

Zoho Projects is a cloud-based solution that lets teams effectively plan and execute projects of any size and duration. It handles tasks, enhances collaboration, provides business intelligence for reporting and supports time tracking and issue management.

Businesses can extend it using numerous integrations and customizations to align it with their requirements. It is usable by teams of smaller than five people up to teams with thousands of users. Zoho provides robust data security and is compliant with the EU-US Privacy Shield Framework. It also supports 17 different languages.
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OpenAir by NetSuite, Inc. is a comprehensive software solution designed to streamline project management tasks. It is particularly well-suited for businesses looking for an all-in-one platform to manage projects, resources, and expenses efficiently. One of the key benefits of OpenAir is its ability to enhance project delivery through improved planning and resource allocation, making it a valuable tool for organizations aiming to optimize their project management processes. The software boasts popular features such as time tracking, expense management, and invoicing, which collectively contribute to its robust project management capabilities. When compared to similar products, users often highlight OpenAir's seamless integration with other business systems and its scalability as significant advantages. Pricing considerations for OpenAir typically involve a subscription model, where costs are based on the number of users and the specific features required, allowing for flexibility to suit various business sizes and needs.

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Product Assistance

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Knowledge Base
24/7 Live Support
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Product Insights

  • Automate Workflows: Automate manual tasks like updating issue details or changing an issue’s severity. Set email notifications to track different events or set up webhooks for communicating with third-party apps. 
  • Transfer from Jira or Basecamp: Migrate data when switching from Jira or Basecamp with certain restrictions. Capture data such as discussions, calendar events, projects, users, bugs, custom fields, milestones and other details, depending on the import module. 
  • Free Version: Get a forever free subscription for a small team of up to five users. It includes two projects, custom status options for tasks and projects, calendar functionality, feeds, project forums, integration with Google apps and file attachments up to 10 MB. 
  • Integrated Suite: Get abilities beyond project management to CRM, accounting, HR, BI and analytics, customer service and more. Create a unified module to handle multiple business needs. 
  • Integrations:  Integrate with several third-party modules to extend project management capabilities. Integrate with major Google and Microsoft apps as well as a host of other tools like Dropbox, GitHub and Slack. 
  • Mobile Apps: Let teams access project details, attach files, log hours and more while away from the office with its native apps for iOS, iPad and Android. View tasks via List or Kanban layouts in portrait or landscape modes. 
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  • Visibility: Track KPIs through graphical analysis, see which employees are on PTO and who has requested time off on specific days.  
  • User-Friendly: Report search capabilities are easy to use. Lets users browse through numerous reports using basic search terminology and find specific documents.  
  • Individualized Solution: Can be customized to meet individual needs. Develop reports that measure data points relevant to operational needs with drag-and-drop tools. 
  • Increased Productivity: Lets users visualize labor allocation for streamlined employee scheduling. Employee availability, skill and experience can be measured for project assignments.
  • Communication: Add notes to the workflow to ensure standardized communication. Add notes to clarify information about time entries.  
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  • Task Management: Control important task details, add important information such as priority or duration with tasks and subtasks. Link tasks to create dependencies. Highlight each project phase with milestones. Organize tasks using drag-and-drop Kanban boards and custom layouts. 
  • Social Project Management: Communicate and collaborate for effective project management. Create public or private chat rooms, pages for team knowledge base and forums to engage in discussion. Centralize project updates with feeds. Create new posts while adding comments to existing posts. 
  • Charts and Reports: View project details and metrics using a variety of charts. Get a high-level view of project tasks and dependencies through Gantt charts while resource utilization charts break down each team member’s workload by day. Gain insights into project performance across a wide range of KPIs with over 50 out-of-the-box reports and dashboards. 
  • Time Tracking: Let employees log their hours on a timesheet automatically or manually while allowing managers to view reports based on personnel, time or project. Transform a timesheet to an invoice with a few simple steps. Compare the expected task duration with the actual time spent on a task. Track each member’s availability, issues and milestones using calendar views. 
  • Issue Tracking: Report issues with all the relevant details and assign them for attention. Importing issues in bulk keeps them all in one place, and you can then export them as an XLS or CSV file. Track all issues according to criteria using filtered views. View committed changes with all changeset details included. 
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  • Time Tracking: Customizes timesheet approvals by client and project, supports multi-level and project-based approvals and lets users track leave and vacation time. View who is in or out of the office to schedule meetings and appointments. Add notes and descriptions to each input, and sort time by billable and non-billable hours.  
  • Project Management: Users can view the complete status of a project to keep tasks on-track and reduce the potential for errors or incomplete deliverables. Develop “what if” project planning scenarios to adjust margins, billing rates, pricing and staffing. Also supports Gantt charts, project status summaries and exceptions reports.  
  • Reporting/Dashboard: Dashboards reflect KPIs on initial login. Present profit margins, resource utilization and projected vs. actual budgets as graphs to make development of actionable insights faster and easier. Build reports using drag-and-drop tools. 
  • Resource Management: View labor resource allocation and deploy staff members to different projects based on experience, skills, availability and more. using the resource management tool. Deploy labor resources from across the globe, attribute work back to the correct project teams and bill labor resources in the appropriate currency.  
  • Expense Tracking: Integrates with workflows like project accounting and invoicing to expedite the expense management cycle, including expense submission, approval and reporting. Expenses are tied directly to projects, eliminating confusion regarding where an expense came from and who should be billed.  
  • Invoicing: Supports multi-currency and multi-taxation requirements such as PST, VAT and GST. Manages finances from the time a bid is prepared to the time an internal charge-back is issued. Project profitability is tracked on a case-by-case basis due to the complexity of measuring ROI for diverse projects. Revenue recognition is conducted separately from project billing. 
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Product Ranking

#9

among all
Project Management Software

#7

among all
Project Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Zoho Projects
OpenAir
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Customizations Dashboards And Reporting Mobile Capabilities Platform Features Project Planning And Scheduling Project Tracking Task Management Team Collaboration Time Tracking And Management 100 84 75 84 77 87 100 91 94 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 872 reviews
Good User Sentiment 295 reviews
87%
of users recommend this product

Zoho Projects has a 'great' User Satisfaction Rating of 87% when considering 872 user reviews from 5 recognized software review sites.

75%
of users recommend this product

OpenAir has a 'good' User Satisfaction Rating of 75% when considering 295 user reviews from 4 recognized software review sites.

5.0 (34)
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4.2 (255)
3.7 (198)
4.2 (242)
4.2 (33)
4.6 (236)
4.0 (22)
4.3 (105)
3.4 (42)

Awards

SelectHub research analysts have evaluated Zoho Projects and concluded it earns best-in-class honors for Customizations, Task Management and Integrations and Extensibility.

Customizations Award
Task Management Award
Integrations and Extensibility Award

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Synopsis of User Ratings and Reviews

Functionality: Zoho Projects offers robust tools to manage multiple business needs, including project management, resource allocation, efficient collaboration and timesheets, as reported by approximately 90% of the users who mention the product’s functionality.
Flexible: The system is highly flexible and can be configured for different purposes like marketing and other business requirements, noted nearly 85% of customers who talked about its flexibility.
Integrations: Approximately 75% of the reviewers who mentioned integrations observed that the solution offers multiple APIs and seamless integration with other Zoho suite products and popular external modules for project planning and implementation.
Centralized Communication: The system centralizes all project communication between teams, which makes it easy to search and fix issues, noted nearly 72% of the users who talked about its communication capabilities.
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User Friendly: The system is easy to use and intuitive, as noted by approximately 86% of users who mention the system’s usability.
Time Tracking and Expense Reports: Approximately 90% of the users reviewed think this feature increases their productivity and effectiveness.
Customization: Nearly 75% of the users reviewed find this feature to be quite robust.
Reporting: About 57% of the users reviewed find its reporting capabilities to be helpful and informative.
Support: Nearly 67% of the users reviewed think the support offered by OpenAir is helpful.
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Not Intuitive: The system is not user-friendly with a clunky and unintuitive UI compared to its competitors, reported 88% of reviewers who mentioned the system’s usability.
Cost: Nearly 92% of the users who mentioned cost remarked that Zoho Projects is expensive for small teams looking for more features on a limited budget, doesn’t offer options to customize functionality and its package price is a costly investment for bigger teams with more users.
Data and Reporting: Data generated by the system is difficult to comprehend, and it doesn’t allow report customization using different fields and visuals, observed by about 86% of customers who mentioned reporting.
Support: Customer support is slow and doesn’t offer enough support documentation or tutorial videos to exploit the system’s capabilities fully, noted 80% of reviewers who talked about support.
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Cost: Nearly 100% of users who mentioned cost reported that OpenAir’s offerings were too expensive for smaller businesses or prohibitive.
Implementation: The physical implementation process misses the mark, and can be difficult according to 70% of reviewers who mention implementation.
Intuitive Interface: Nearly 65% of the users reviewed think that the interface is not intuitive and that administrative tools are limited.
Bugs: Approximately 100% of users that mentioned bugs or slowdowns think that the system is clunky and disrupts work.
Integration: Nearly 60% of the users who mention integration think that integration between OpenAir and NetSuite is not seamless. Also, Microsoft Projects importing is not smooth.
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Zoho Projects offers comprehensive solutions for its customers to tackle multiple business needs with ease. Users have full control of their projects as they can manage every stage of project progress, allocate resources, manage tasks, record timesheets and automate workflow processes for standardization. It offers an extensive knowledge base and fosters team collaboration for efficient project completion. However, its UI is clunky and difficult to use, it requires a steep learning curve to make optimal use of its full capabilities, comes with limited features in its basic version and offers sluggish customer support.

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OpenAir, a project management software solution, has received positive feedback from users for its ability to streamline project management processes. Users appreciate its user-friendly interface, flexibility, and comprehensive features that enhance efficiency and organization. The software's task management, resource management, collaboration tools, and reporting capabilities have significantly improved project outcomes for many businesses. Compared to similar products, OpenAir stands out due to its ease of use and adaptability to various project types and sizes. Users have highlighted its intuitive design, which allows for quick adoption and minimal training time. Additionally, OpenAir's flexibility enables businesses to customize workflows, dashboards, and reports to align with their specific needs. This adaptability is crucial for organizations with diverse project requirements and evolving processes. OpenAir is well-suited for businesses of all sizes seeking to enhance their project management practices. Its scalability and comprehensive features make it an ideal choice for small teams, large enterprises, and everything in between. The software's ability to centralize project information, facilitate collaboration, and provide real-time insights empowers teams to make informed decisions, optimize resource allocation, and deliver projects on time and within budget.

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