Hemlane vs DoorLoop

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Our analysts compared Hemlane vs DoorLoop based on data from our 400+ point analysis of Property Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Hemlane helps owners, agents, managers and tenants manage properties in the long run. Users can advertise properties, automate communication, access credit reports and store contracts. It provides applicant tracking, tenant screening, lease management, online rent and financials, and property maintenance. Customers can choose from three pricing options and take advantage of a one-month free trial.
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Doorloop is a cloud-based solution helping property managers and owners streamline their daily operations. It can handle every type of housing, including commercial, residential, affordable and community associations. Users can leverage individual communication portals, tenant screening, payment processors, maintenance modules and integrated accounting.

Marketing capabilities help managers increase property visibility and schedule property showings. It facilitates unique integrations with an open API and is available in three pricing plans: Starter, Pro and Premium.
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$30 Monthly
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$49/Unit, Monthly
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Tailored to your specific needs
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Mobile

Product Assistance

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Knowledge Base
24/7 Live Support
Email
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24/7 Live Support

Product Insights

  • Simplify Administration: Manage marketing, leasing, renting and maintenance workflows from a unified platform. 
  • Streamline Maintenance: Specify service providers for each task and automatically issue work orders whenever tenants put in requests. 
  • Reach More Prospects: Advertise properties on popular listing channels by designing a website and using a channel manager. 
  • Local Support: Owners can connect with local and licensed property managers for assistance during turnovers, showings, move-ins, setting rent and inspections. 
  • Find Reliable Tenants: Check every prospect’s credit and background score through TransUnion. Receive intelligent insights based on reports. 
  • Improve Tenant Experience: Allow tenants to pay rent, view leases and issue maintenance work orders digitally. Set up automatic payments and track work progress. 
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  • Streamlined Operations: DoorLoop simplifies the complexities of property management by automating routine tasks such as lease tracking, maintenance requests, and rent collection, allowing managers to focus on strategic growth.
  • Enhanced Tenant Communication: With its integrated communication tools, DoorLoop facilitates seamless interactions between property managers and tenants, ensuring that inquiries, complaints, and maintenance requests are addressed promptly and efficiently.
  • Comprehensive Financial Management: DoorLoop offers robust accounting features tailored for real estate, enabling users to manage invoices, payments, and financial reporting in one centralized platform, thus reducing errors and saving time.
  • Improved Tenant Retention: By streamlining maintenance requests and improving communication channels, DoorLoop helps in enhancing tenant satisfaction, which is crucial for increasing lease renewals and reducing turnover rates.
  • Accessible Data Insights: The software provides detailed analytics and reporting tools that give property managers valuable insights into their operations, helping them make informed decisions and identify opportunities for improvement.
  • Scalability: Whether managing a few properties or hundreds, DoorLoop's flexible architecture can scale to meet the needs of any property management business, supporting growth without the need for additional software.
  • Regulatory Compliance: DoorLoop helps ensure that property management practices comply with local and federal regulations, reducing the risk of legal issues and fines associated with non-compliance.
  • Mobile Accessibility: With its mobile-friendly design, DoorLoop allows property managers and tenants to access important information and perform tasks on-the-go, enhancing convenience and operational efficiency.
  • Customizable Features: DoorLoop offers a range of customizable options, from lease templates to reporting formats, enabling users to tailor the software to their specific operational needs and preferences.
  • Time and Cost Savings: By automating and optimizing various property management processes, DoorLoop significantly reduces the time and financial resources required to manage properties, leading to higher profitability and operational efficiency.
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  • Marketing: Increase virtual visibility of portfolios and maximize lead conversion using these tools. 
    • Listing Syndication: Advertise properties on more than 30 rental websites and track which sources provide the most qualified leads. 
    • Listing Management: Make changes to property details, pricing and availability from the dashboard, which will reflect on every website. Prepare for turnover based on upcoming vacancy notifications. 
    • Professional Website: Design and devise professional listing websites to attract renters and promote business brands. 
  • Applicant Management: Streamline the application process with the following: 
    • Rental Showings: Screen and hire local licensed agents for property showings. Pre-screen prospects, send reminders and follow up on them. 
    • Tenant Leads: Track the contact information and qualifications of every prospect. Follow up with leads using custom emails or phone calls to push conversion. 
    • Application Form: Provide prospects with free application forms and receive self-declared information about conviction and eviction history, pets, parking requirements, contact details and employment history. 
  • Tenant Screening: Find the most suitable tenants through a comprehensive screening of credit report and score and background check for criminal or eviction history. Share information with tenants to maintain transparency. Choose the best tenant according to intelligent recommendations. 
  • Leases: Receive reminders about lease renewals and notify managers and owners about tenants’ subsequent actions. Store unlimited documents, leases and inspection photos, along with communications with tenants and prospects, in a cloud-based location for easy review during leasing. 
  • Payments: Add and verify unlimited bank accounts and accept rental payments via ACH transfers, credit and debit cards. Send automatic requests for late fees as per lease agreements. Track income and expenses through manual entries, documents and receipts. 
  • Maintenance Repairs: Streamline communications with a 24/7 US-based team receiving maintenance requests, coupled with photos and video documentation. Manage contact information of local professionals, assign work orders when needed and update tenants on work status from the dashboard. 
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  • Marketing: Advertise portfolio on multiple listing channels, build a personalized website with business color and logo, and schedule virtual property tours. Collect and track prospect and renter information with a built-in CRM. 
  • Tenant Screening: Screen every prospect’s criminal, eviction and credit history report through TransUnion to find suitable tenants. Pro and Premier plan users can markup screening costs to prospects during application. 
  • Electronic Leases: Generate custom digital leases to let applicants sign documents remotely. Store leases, files, pictures and other digital media in a centralized library. Document storage space varies according to pricing plans. 
  • Online Payment: Leverage partnership with RapidRent to accept rent via debit card, credit card and eChecks. Send payment reminders, track individual payment history, receive renewal alerts and automate penalties for late rent payment. The payment processor is 256-bit military-grade encrypted and maintains PCI compliance. 
  • Individual Portals: Enables tenants to pay rent, submit maintenance requests and add renters insurance. Owners can monitor property workflow, view documents and check distribution payments through individual portals. 
  • Renter’s Insurance: Offers renter insurance programs to safeguard property and replace complicated security deposit transactions. 
  • Workflow Management:  Manage user access permissions and job roles, onboard external maintenance vendors and automate repetitive tasks like rent collection, reminders and transaction recording for smooth and efficient workflows. 
  • Maintenance Module: Receive maintenance requests from active tenants, assign vendors for specific tasks and monitor progress from the dashboard. Pay vendors and e-file 1099 tax forms from one place. 
  • Accounting: Automate bookkeeping and ledger maintenance. Offers QuickBooks integration and CAM reconciliation modules with Pro and Premier plans. 
  • Reporting: Generate custom reports to drill down into specific areas and identify profit-making opportunities. 
  • Integrations: Integrate with external software using an open API. Connect apps and automate workflows through Zapier. Only available with the Premier plan. 
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Product Ranking

#35

among all
Property Management Software

#104

among all
Property Management Software

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Analyst Rating Summary

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Leasing
Leasing

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Hemlane
DoorLoop
+ Add Product + Add Product
Accounting & Financial Management Business Operations Dashboards And Reporting Leasing Maintenance Marketing Platform Capabilities 68 53 67 89 83 31 79 75 21 57 89 38 28 82 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Excellent User Sentiment 252 reviews
Excellent User Sentiment 192 reviews
97%
of users recommend this product

Hemlane has a 'excellent' User Satisfaction Rating of 97% when considering 252 user reviews from 4 recognized software review sites.

99%
of users recommend this product

DoorLoop has a 'excellent' User Satisfaction Rating of 99% when considering 192 user reviews from 4 recognized software review sites.

5.0 (2)
5.0 (8)
5.0 (11)
5.0 (12)
4.83 (126)
4.92 (137)
4.8 (113)
5.0 (35)

Awards

Hemlane stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

DoorLoop stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Streamlined Rent Collection: Hemlane automates rent collection, late fees, and payment tracking, simplifying the process for both landlords and tenants.
Comprehensive Tenant Screening: The platform offers thorough tenant screening, including credit, criminal, and eviction history checks, to help landlords select reliable tenants.
Efficient Maintenance Management: Hemlane facilitates maintenance requests, allowing tenants to submit requests online and landlords to track progress and communicate with vendors.
Financial Tracking and Reporting: The platform provides tools for tracking income and expenses, generating reports, and exporting data for tax purposes.
Marketing and Leasing Tools: Hemlane assists with marketing rental properties, listing them on popular rental websites, and managing tenant inquiries and applications.
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Streamlined Accounting: Users praise DoorLoop for simplifying complex accounting tasks, such as tracking income and expenses, generating detailed reports, and streamlining the reconciliation process.
Efficient Tenant Management: DoorLoop's features for managing tenants are a big plus for users. The platform allows landlords to screen applicants, handle maintenance requests, and collect rent payments online, saving time and effort.
Improved Communication: DoorLoop facilitates seamless communication between landlords and tenants. Users appreciate the ability to send automated reminders, track communication history, and resolve issues quickly through the platform.
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Limited Functionality for Property Managers: Hemlane's software may not be robust enough for professional property managers due to limitations in accounting features, reporting capabilities, and work order management tools.
Customer Service Issues: Some users have reported challenges in reaching Hemlane's customer support, experiencing long wait times and difficulties getting timely assistance.
Pricing Structure: The platform's pricing structure, which includes per-unit fees and potential add-on costs, can become expensive for landlords with larger portfolios, especially when compared to competitors with more straightforward pricing models.
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Limited Customization: Users express frustration over the inflexibility of certain features, particularly concerning reporting and lease agreement templates. They desire more control over tailoring these aspects to align with their specific requirements.
Customer Support Concerns: Some users report difficulties reaching customer support promptly and receiving timely resolutions to their issues. This can be particularly challenging when dealing with urgent matters that require immediate assistance.
Accounting Feature Limitations: While DoorLoop offers accounting features, some users find them somewhat basic and lacking the depth needed for complex property management accounting. They desire more advanced functionalities to handle intricate financial transactions effectively.
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Over the past year, Hemlane has garnered a reputation for streamlining rental management, but it's not without its quirks. Users frequently praise its comprehensive suite of features, particularly tenant screening, online rent collection, and maintenance management tools, which significantly reduce the time and effort involved in property oversight. The platform's user-friendly interface and intuitive design make it accessible even for those with limited tech experience. However, some users have expressed concerns about occasional customer support delays and limited customization options for certain features. Hemlane distinguishes itself by offering a hybrid approach that combines technology with human support. Users can opt for a DIY approach or leverage Hemlane's network of local agents for tasks like property showings and tenant placement. This flexibility caters to a wide range of landlords, from hands-on individuals to those seeking a more hands-off experience. While Hemlane may not be the most budget-friendly option on the market, its comprehensive features and hybrid model make it a compelling choice for landlords with multiple properties or those seeking to streamline their rental management processes. Keep in mind that the online landscape is constantly evolving, so it's always a good idea to check the latest reviews and updates before making a decision.

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User reviews from the past year suggest that DoorLoop is generally well-received, particularly for its user-friendliness and comprehensive features. Even those new to property management software can quickly learn the ropes and take advantage of tools for rent collection, tenant screening, maintenance requests, and more. This all-in-one approach sets DoorLoop apart from competitors that may specialize in only one area, like tenant screening, forcing property managers to juggle multiple platforms. However, a recurring gripe among users is DoorLoop's pricing, which some find a bit steep. While the software offers a robust suite of features, cost-conscious users might find themselves weighing the benefits against the price tag. Overall, DoorLoop appears best suited for property managers and owners who value a streamlined, all-encompassing platform and are willing to invest in a solution that centralizes their operations. Particularly for those managing a large portfolio of properties, the time savings and organizational benefits offered by DoorLoop could outweigh the cost. Smaller-scale landlords or property managers with tighter budgets, however, might need to carefully assess if DoorLoop's comprehensive features justify the expense, or if a more budget-friendly alternative might be a better fit.

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