Rent Manager vs ResMan

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Our analysts compared Rent Manager vs ResMan based on data from our 400+ point analysis of Property Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Rent Manager is a web-based platform for landlords and property managers to handle marketing, leasing, maintenance, accounting and reporting tasks. It helps collect rent, communicate with tenants and staff, manage workflows, create maintenance checklists, assign tasks, track inventory, and integrate work orders with bills.

Its Make Ready board helps record service tasks, standardize inspection processes and monitor utility consumption history. Tenants get online portals to submit applications, manage leases, pay rent and request maintenance.

It offers a rmAppSuite Pro mobile app for iOS and Android. It also provides open API access and built-in integrations with AmRent, AvidXchange, Safeguard, Zego, Opinion and more.

Pros
  • Cloud-based, accessible
  • Strong accounting tools
  • Tenant screening options
  • Marketing & advertising
  • Maintenance request tools
Cons
  • Learning curve
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ResMan is a comprehensive property management software designed to streamline operations for property managers and owners. It's particularly well-suited for those managing multifamily residential properties, offering a suite of tools that cover leasing, accounting, maintenance, and compliance. One of the key benefits of ResMan is its ability to provide a centralized platform for managing all aspects of property management, enhancing efficiency and reducing the need for multiple software solutions. Users appreciate features such as automated rent collection, tenant screening, and customizable reporting, which significantly ease the day-to-day tasks of property management.

When compared to similar products, ResMan stands out for its user-friendly interface and robust customer support. Pricing considerations for ResMan typically involve a monthly subscription fee, which may vary based on the number of units managed, making it scalable for both small and large property management companies. This flexibility in pricing, combined with its comprehensive feature set, makes ResMan a competitive option in the property management software market.

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Small 
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
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Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Fill Vacancies Faster: Reach more audience and reduce vacancy periods by designing property websites and publishing information directly on popular internet listing services (ILS). 
  • Simplify Day-to-Day Operations: Onboard team members, control each member’s access level and role, design personalized workflows, track work progress and maintain inventory from a unified platform. Simplify team interaction using a mobile app that supports VoIP calls, texting, web chat and broadcast messages. 
  • Streamline Maintenance: Access work order management, invoicing, mobile property inspections, metered utility tracking and billing capabilities. 
  • Easy Bookkeeping: Automatically record transactions and maintain property-specific ledgers using the doubly-entry accounting module. Automate bank reconciliations and bills receivables and payables based on user-defined rules. 
  • Identify Opportunities: Generate in-depth reports with a few clicks using a rich templates library. Design custom reports through a report writing module. Provides automation for periodic reporting. 
  • Customize To Fit Needs: Tailor the software according to business requirements using an open-source API. Connect with partnered third-party solutions and add unique features like delinquency management, leasing, tenant insurance, business analytics and more by accessing the marketplace. 
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  • Streamline Management: Market, manage and grow mixed portfolios using a single platform. 
  • Better Visibility: Offers end-to-end visibility and easy trackability of entire customer journeys from leads to leases and renewals. 
  • Improve Resident Experience: Attract prospects with appealing websites, communicate via bi-directional text messages, and allow residents to sign leases and pay rent digitally from any remote location. 
  • Save Time on Accounting: Automatically record transactions, track receivables and balance account payables. Offers property management-specific features like GPR processing, intercompany transactions, utility billing and more. 
  • Easy Reporting: Generate reports with a few clicks and export them in Excel or PDF format. Provides report templates, including ASC 842, audits, profitability, online engagement and more. 
  • Simplify Property Maintenance: Get real-time inventory visibility and use drag-and-drop tools to design maintenance task flows. 
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  • Marketing: Fill vacancies faster with the following strategic and automated marketing tools: 
    • Prospect Manager: Create branded application portals and allow prospects to apply for tenancy. The system helps you compare prospects and send personalized direct messages and unit letters. 
    • Website Development: Connect the system to an existing website or design a new one from scratch using customizable templates. Alternatively, get assistance from the rmWebPro team for advanced website building. 
    • Guest Cards: Prospects can answer personalized questions while browsing the site and fill out tailored cards. Automatically generate potential client profiles and store them in the database. 
    • Automatic Listing Syndication: Increase inventory visibility by pushing units and property information onto various popular ILS. The system automatically updates ILS postings for every database update. 
  • Tenant Screening: Choose the most suitable tenant by screening the income history, accumulated debt, and criminal and eviction history of each applicant. 
  • Leasing: Digitize the leasing and renewal processes, eliminating the hassle of handling paperwork. Create custom leases with personalized clauses and have clients sign them electronically. 
  • Communication: Interact with employees, owners and renters via VOIP phone calls, custom text messages, voicemail broadcasts and web chat. Offer 24/7 comprehensive maintenance support via its call center, powered by Anequim. 
  • Mobile App: Communicate with renters, owners and managers, receive rental payments, submit inspection reports to maintenance techs and issue work orders. Address rule violations and bill residents for utilities from any Android or iOS device. 
  • Payments: Accept payments in cash, credit and debit cards, check scans, and ACH transfers. The system automatically updates concerned ledgers after every transaction. 
  • Project Management: Customize workflows and automate recurring tasks and data entry. Track and manage inventory to update status and quantities in real-time. Reduce turnover periods for units by creating task lists via Make Ready boards. Delegate duties to associates and receive notifications upon completion. 
  • Property Management: Perform inspections and issue service orders. Track task progress and automate work orders for recurring maintenance activities. Simplify payables by integrating billable expenses into work orders and delegating chargeback costs to owners or tenants at a markup. 
  • Prospect and Tenant Portals: Create branded portals to accept applications and guide prospects through the screening and leasing process. Tenants get unique portals to manage important documents, pay rent, track utility consumption and request maintenance. 
  • Reporting: Gain actionable insights to make informed decisions with over 450 built-in state-specific reports. Alternatively, use drag-and-drop tools to craft personalized reports tracking custom metrics. Define rules to automate timely report generation and sharing with owners or team members. 
  • Accounting: Record company financials, maintain a general ledger, automate receivable and payable entries, manage and track bills, and create budgets using intuitive accounting tools. The system automatically imports bank statements along with reconciliation statements to avoid cross-checking and eliminate errors. 
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  • Marketing: Attract renters, boost online engagement and build brand equity with these tools: 
    • ResMan CRM: Use AI chatbots, automated email responses, contextual templates and click-to-dial phone options to communicate with prospects. 
    • Interactive Websites: Build an ADA-compliant custom website to attract and retain renters, manage brands and provide virtual property tours. 
    • Virtual Tours: Showcase availability, locations, balcony views and more. Virtually navigate visitors across buildings and floors. Create digital tours based on 2D or 3D floor plans, with integrations for MatterPort and Razz. 
  • Leasing: Streamline leasing activities by offering an easy application process. Leverage an integration with BlueMoon: use legal leases and pre-built forms, available with the Pro plan, or create custom lease forms with personalized clauses and obligations, available with the Pro-Flex plan. 
  • Lead Management: Access a 360-degree view of leads and applications, send branded emails and bi-directional text messages in bulk, and monitor leasing team activities through a real-time log of all lead pursuits. 
  • Resident Screening: Screen prospects by evaluating proprietary, eviction and criminal records, and addressing history, identity fraud and credit score using a statistically validated scoring model. Save time and automate fee collection using built-in screening tools. 
  • Payment: Receive, process and reconcile payments for applications, leases, rent and amenities through a unified platform, compliant with PCI level I, SSAE 18, SSL, NACHA and credit card rules and regulations. Maintain a single record system for timely and accurate reporting. 
  • Resident Portal: Renters can submit and track work order requests, make online payments, store important documents, receive package notifications and grant entry permission for external guests from a single portal. 
  • Communication: Ensure timely communication of important information and updates via text messages. Compose messages and broadcast them to multiple contacts for notifications of service outages or social events. 
  • Property Maintenance: Track and manage work orders, monitor inventory lists and streamline on-site workflows from a unified dashboard. 
  • Accounting: Allocate expenses across the entire portfolio for keeping both a general ledger journal and accounts payable bill entries. Save time and maintain a proper audit trail by automating accounts receivable processes. Gain unique insights into the business with personalized Gross Potential Rent estimations and parameters. 
  • Reporting: Generate property or portfolio level reports to acquire specific insights about stakeholders, managers and investors. Gain actionable insights and drill down to discover opportunities using unique reports. 
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Product Ranking

#17

among all
Property Management Software

#36

among all
Property Management Software

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Analyst Rating Summary

85
73
84
73
57
62
98
86
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Maintenance
Dashboards and Reporting
Platform Capabilities
Marketing
Marketing
Dashboards and Reporting

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Rent Manager
ResMan
+ Add Product + Add Product
Accounting & Financial Management Business Operations Dashboards And Reporting Leasing Maintenance Marketing Platform Capabilities 84 57 98 79 100 89 93 73 62 86 59 75 98 82 0 25 50 75 100
85%
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15%
62%
0%
38%
43%
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57%
57%
0%
43%
100%
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86%
0%
14%
75%
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25%
56%
0%
44%
100%
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71%
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29%
83%
0%
17%
100%
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93%
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7%
80%
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20%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

75%
0%
25%
63%
0%
37%

User Sentiment Summary

Excellent User Sentiment 489 reviews
Excellent User Sentiment 446 reviews
91%
of users recommend this product

Rent Manager has a 'excellent' User Satisfaction Rating of 91% when considering 489 user reviews from 4 recognized software review sites.

91%
of users recommend this product

ResMan has a 'excellent' User Satisfaction Rating of 91% when considering 446 user reviews from 3 recognized software review sites.

4.6 (14)
4.4 (14)
4.6 (167)
4.7 (75)
4.5 (304)
4.5 (357)
4.0 (4)
n/a

Awards

SelectHub research analysts have evaluated Rent Manager and concluded it earns best-in-class honors for Maintenance. Rent Manager stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Maintenance Award

SelectHub research analysts have evaluated ResMan and concluded it earns best-in-class honors for Marketing. ResMan stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Marketing Award

Synopsis of User Ratings and Reviews

Robust reporting & analytics: Users appreciate the detailed reports on income, expenses, vacancies and tenant data, enabling data-driven decision-making for improved property management.
Streamlined operations & automation: Automating tasks like rent collection, maintenance requests and accounting saves time and effort, freeing managers to focus on strategic tasks.
Improved tenant communication: The online tenant portal facilitates easy rent payments, maintenance requests and communication, enhancing resident satisfaction and reducing the communication burden.
Marketing & advertising tools: Simplifying advertising vacant units and attracting new tenants through online listings and marketing automation saves time and effort, potentially increasing occupancy rates.
Scalability & adaptability: Rent Manager caters to various property sizes and types, offering flexible plans and features that adapt to growing needs.
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Streamlined Accounting: ResMan appears to offer robust accounting features that simplify financial management for property managers. Users frequently mention appreciating the automation of tasks like rent collection and late fee calculations, which can save time and reduce errors.
Efficient Maintenance Management: The platform seems to provide tools for handling maintenance requests effectively. Users often highlight the ability to track work orders, assign tasks to vendors, and communicate with tenants throughout the process, leading to improved responsiveness and tenant satisfaction.
Comprehensive Reporting: ResMan likely includes a variety of reporting options that give property managers insights into their operations. Users commonly note the value of reports that track key metrics such as occupancy rates, rental income, and expenses, enabling data-driven decision-making.
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Learning curve & complexity: The interface can be challenging for beginners, requiring significant time and effort to learn and navigate effectively, especially for those unfamiliar with property management software.
Pricing concerns: Additional fees beyond the monthly subscription can add up, making it potentially more expensive than competitors for certain users, especially those with smaller property portfolios or limited budgets.
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Learning Curve: The software can be challenging to learn due to its extensive features and complex interface, potentially requiring significant time investment from property management teams.
Customer Support: Users have reported difficulties reaching customer support and experiencing extended wait times for assistance, which can be frustrating when urgent issues arise.
Customization Limitations: While ResMan offers some customization options, users may find limitations in tailoring the software to their specific workflows or unique property management requirements.
Integrations: Integrating ResMan with other software systems used by property management companies can be complex and may require additional technical expertise or custom development.
Pricing Structure: The pricing structure, particularly for larger property portfolios or those requiring advanced features, can be perceived as expensive compared to alternative solutions in the market.
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Rent Manager garners mixed reviews from property managers. Users praise its ability to streamline operations, automate tasks, and provide robust reporting and analytics for informed decision-making. The online tenant portal enhances communication and resident satisfaction by facilitating rent payments, maintenance requests and communication.However, the platform faces criticism for its steep learning curve and complexity, particularly for users new to property management software.Ultimately, the decision to choose Rent Manager depends on individual needs and priorities. It’s a top solution for rent collection, automation, marketing and accounting. However, if user-friendliness and a robust mobile app are high on your requirements list, you’d be better off considering alternative options.

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ResMan receives consistent praise for its comprehensive suite of features, encompassing accounting, marketing, leasing, and resident management functionalities. Users particularly appreciate the software's ability to streamline rent collection, maintenance requests, and communication with residents, leading to increased efficiency and a more organized workflow. The user-friendly interface and intuitive design make it easy for both novice and experienced property managers to navigate the platform effectively. However, some users note that the extensive features can have a steeper learning curve, requiring dedicated time and effort to fully master the system. Additionally, while ResMan offers robust reporting capabilities, some users express a desire for more customizable reporting options to tailor data analysis to their specific needs. In comparison to competitors like Yardi and AppFolio, ResMan stands out for its affordability and scalability, making it a suitable choice for property management companies of all sizes. The software's pricing structure is often perceived as more transparent and predictable, allowing businesses to effectively manage their budgets. Moreover, ResMan's open API facilitates seamless integration with other essential business tools, further enhancing its versatility and adaptability to diverse workflows. Considering these factors, ResMan emerges as an excellent option for property management companies seeking a comprehensive, user-friendly, and cost-effective solution to optimize their operations and elevate resident satisfaction. r-select: auto;">

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