Tenant Cloud vs Property Meld

Last Updated:

Our analysts compared Tenant Cloud vs Property Meld based on data from our 400+ point analysis of Property Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Tenant Cloud Software Tool
Property Meld Software Tool

Product Basics

TenantCloud is a cloud-based software that allows landlords to receive rent online, screen and create applications, and manage maintenance requests. It offers tenant management, accounting, a free listing website, automatic invoicing and property analysis reports. It has free, standard and advanced packages.

Payment tracking, rental agreements signature, cloud storage, and communication with tenants, owners and professionals are some of its notable attributes.
read more...

Property Meld is a sophisticated software solution designed to streamline property management tasks, particularly focusing on maintenance coordination. It is most suited for property managers, landlords, and real estate professionals who oversee multiple rental units. The software excels in automating maintenance requests, scheduling, and communication between tenants, property managers, and maintenance personnel, thereby enhancing operational efficiency.

One of the standout benefits of Property Meld is its ability to reduce response times and improve tenant satisfaction through real-time updates and seamless communication. Popular features include automated scheduling, a centralized communication hub, and detailed reporting capabilities. These features collectively contribute to a more organized and responsive property management process.

Compared to similar products, users often highlight Property Meld's intuitive interface and robust functionality. While specific pricing details are not readily available, it typically operates on a per-unit pricing model with payment frequencies that can vary. For precise pricing tailored to individual needs, it is recommended to contact SelectHub for a detailed quote.

read more...
$15.60 Monthly
Get a free price quote
Tailored to your specific needs
Undisclosed
Free Trial is unavailable →
Get a free price quote
Tailored to your specific needs
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Manage Everything From a Unified Platform: Track and manage every marketing, leasing, maintenance and accounting workflow from a centralized dashboard. 
  • Increase Brand Visibility: Design branded websites using a library of customizable templates and take bookings and applications directly from the website. Offers a native channel manager to syndicate property availability, pricing and description across multiple ILS. 
  • Seamless Online Transactions: Digitize every business transaction and automatically record items in specified ledgers by integrating with Stripe or Dwolla. Handle rent payments, work order invoices, late fees, refunds, discounts and more. 
  • Efficient Lead Tracking: Leverage partnership with Rentler to access a database of premium leads. Provides a basic CRM module to track lead journeys, answer queries, send invitations and receive applications. 
  • Streamline Workflows: Onboard teams and manage access levels and permissions according to the user role. Assign tasks to team members, create reminders and track changes. 
  • Promote Accountability: Create a central repository of business interactions with owners, tenants and vendors through in-app messaging and emails. Solve issues, promote accountability and perform quick audits using the database. 
read more...
  • Improved Communication: Streamlines interactions between property managers, tenants, and maintenance teams, reducing misunderstandings and delays.
  • Enhanced Efficiency: Automates task assignments and follow-ups, ensuring maintenance requests are handled promptly and effectively.
  • Increased Accountability: Tracks progress and completion of tasks, holding all parties responsible for their roles in the maintenance process.
  • Reduced Downtime: Minimizes the time properties are out of service by quickly addressing and resolving maintenance issues.
  • Cost Savings: Prevents costly repairs through timely maintenance and reduces administrative overhead by automating routine tasks.
  • Better Tenant Satisfaction: Provides tenants with a reliable and responsive maintenance service, leading to higher retention rates and positive reviews.
  • Data-Driven Insights: Offers detailed analytics and reporting on maintenance activities, helping property managers make informed decisions.
  • Scalability: Supports growth by efficiently managing an increasing number of properties and maintenance requests without additional strain on resources.
  • Compliance Assurance: Ensures adherence to legal and safety regulations by maintaining accurate records and timely completion of required tasks.
  • Customizable Workflows: Adapts to the specific needs and processes of different property management operations, enhancing overall effectiveness.
read more...
  • Online Payment: Collect rent via online payment as well as credit and debit cards. Motivate tenants to pay rent on time by setting up late fees, as well as grace periods. Tenants can opt for recurring payments via auto pay. 
  • Accounting: Store, sort and retrieve all property transactions, balances, invoices and receipts. Track deposits, credit refunds and maintenance charges. Export data whenever required and maintain professional financial records. 
  • Maintenance Requests: Submit and schedule maintenance requests. Keep track of expenses, materials used and work status. Tenants can attach pictures and videos to their requests to better explain their problems. 
  • Rental Application: Share listings online, choose required documents and receive applications and fees directly. View prospective tenants using built-in lead tracking tools and invite them to apply. 
  • Online Leases: Create property lease and rental agreements with a few clicks and invite tenants to e-sign documents., Customize and renew documents with new tenant additions. Save time in designing lease agreements with pre-loaded, customizable templates. 
  • Tenant Screening: Run tenant screening tests directly on demand through partnership with TransUnion. A screening report contains a background check, credit score check and National Eviction Records search. 
  • On-Demand Reports: Generate comprehensive reports — add or remove different metrics and filters to access specific insights as needed. 
  • Mobility: Compatible with desktops and laptops; also available for both Android and iOS mobile devices. 
read more...
  • Automated Scheduling: Automatically coordinate maintenance schedules between tenants, vendors, and property managers to streamline operations.
  • Real-Time Communication: Facilitate instant messaging between all parties involved in a maintenance request, ensuring timely updates and responses.
  • Vendor Management: Maintain a comprehensive database of vendors, including their contact information, availability, and performance history.
  • Customizable Workflows: Tailor maintenance workflows to fit the specific needs of your property management processes, enhancing efficiency and consistency.
  • Mobile Access: Access the platform from any mobile device, allowing property managers and vendors to manage tasks on-the-go.
  • Detailed Reporting: Generate in-depth reports on maintenance activities, costs, and vendor performance to inform decision-making and improve operations.
  • Tenant Portal: Provide tenants with a user-friendly portal to submit maintenance requests, track progress, and communicate with property managers.
  • Integration Capabilities: Seamlessly integrate with other property management software and tools to create a unified management ecosystem.
  • Automated Reminders: Send automatic reminders to tenants and vendors about upcoming maintenance tasks and appointments, reducing missed appointments and delays.
  • Photo and Document Uploads: Allow tenants and vendors to upload photos and documents related to maintenance requests for better clarity and record-keeping.
  • Cost Tracking: Monitor and track maintenance expenses in real-time, helping to manage budgets and control costs effectively.
  • Service Level Agreements (SLAs): Define and enforce SLAs to ensure maintenance tasks are completed within agreed-upon timeframes, enhancing accountability.
  • Feedback Collection: Gather feedback from tenants and vendors after maintenance tasks are completed to assess satisfaction and identify areas for improvement.
  • Multi-Property Management: Manage maintenance tasks across multiple properties from a single platform, simplifying oversight and coordination.
  • Emergency Handling: Prioritize and manage emergency maintenance requests to ensure critical issues are addressed promptly.
read more...

Product Ranking

#13

among all
Property Management Software

#19

among all
Property Management Software

Find out who the leaders are

Analyst Rating Summary

67
we're gathering data
69
we're gathering data
69
we're gathering data
69
we're gathering data
Show More Show More

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Tenant Cloud
Property Meld
+ Add Product + Add Product
Accounting & Financial Management Business Operations Dashboards And Reporting Leasing Maintenance Marketing Platform Capabilities 69 69 69 92 45 28 75 0 25 50 75 100
69%
0%
31%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
71%
0%
29%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
71%
0%
29%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
94%
0%
6%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
43%
0%
57%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
33%
0%
67%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
73%
0%
27%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

38%
0%
62%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A

User Sentiment Summary

Great User Sentiment 193 reviews
Great User Sentiment 24 reviews
83%
of users recommend this product

Tenant Cloud has a 'great' User Satisfaction Rating of 83% when considering 193 user reviews from 3 recognized software review sites.

85%
of users recommend this product

Property Meld has a 'great' User Satisfaction Rating of 85% when considering 24 user reviews from 1 recognized software review sites.

4.6 (12)
n/a
4.3 (65)
n/a
4.0 (116)
4.27 (24)

Synopsis of User Ratings and Reviews

Pricing: It offers a free starter plan, and the paid plans are economical compared to competitors, according to 81% of reviews on product pricing.
All-in-One Property Management: According to 93% of reviews on this aspect, the platform can handle every facet of property management and helps consolidate diverse operations.
Templates Library: Offers a rich templates library for emails, leases and other documents, according to 70% of reviews on templates.
Mobility: 89% of customers discussing this aspect said it’s easy for management and residents to access the platform via mobile apps.
Training: The vendor offers useful how-to guides and step-by-step tutorials, according to 82% of reviews on the knowledge base.
Show more
Streamlined Work Order Management: Property Meld excels at simplifying the process of creating, assigning, and tracking maintenance requests, ensuring smoother operations for property managers.
Enhanced Communication: The platform facilitates seamless communication between property managers, tenants, and vendors, minimizing delays and miscommunications.
Improved Tenant Satisfaction: By providing an easy-to-use portal for submitting and tracking maintenance requests, Property Meld empowers tenants and contributes to a better overall rental experience.
Automated Processes: The software automates various tasks, such as sending reminders and scheduling appointments, freeing up property managers to focus on other crucial aspects of their business.
Centralized Data and Reporting: Property Meld provides a centralized hub for all maintenance-related data, enabling property managers to generate insightful reports and make informed decisions.
Show more
Unintuitive UI: It’s difficult to navigate chat notifications, application alerts and more, according to 65% of reviews on user experience.
Mixed Portfolio: All the reviews on this element mentioned that it lacks features for managing commercial properties and homeowner’s associations.
Automation: It doesn’t provide automation in key areas like double-entry accounting, invoice reading, autofills, assigning vendors for recurring tasks and more, according to 90% of reviews on this feature.
Show more
Customer Service Concerns: While some users praise Property Meld's customer service, others report negative experiences, citing unhelpful representatives and difficulty resolving issues. This discrepancy in experience may create uncertainty for potential users relying on reliable support.
Contract Rigidity: Property Meld's 12-month contract is a common source of frustration for users who find the software doesn't meet their needs. This lack of flexibility can be problematic for businesses with evolving requirements or those seeking short-term solutions.
In-House Maintenance Limitations: Property Meld's in-house maintenance features lack seamless integration with accounting systems like Buildium. Users relying on this functionality face manual invoice creation, hindering efficiency and potentially causing billing discrepancies.
Show more

TenantCloud is an all-in-one solution that can handle unit marketing on multiple ILS, screening and leasing prospects, maintenance work orders, online payment and reporting. Reviews identified its templates library, mobile apps and training material as noteworthy features. However, it’s suited only for residential properties. The vendor doesn’t provide advanced features like intelligent automation, trust accounting and smart maintenance offered by competitors at the same price range as TenantCloud’s premium plan. It’s a good option for single landlords and small property managers but can bog down operations for businesses with more than 30 units.

Show more

Is Property Meld all it's cracked up to be? Recent user reviews paint a largely positive picture, highlighting its user-friendly interface and streamlined workflow as major pluses. Users rave about how Property Meld simplifies maintenance tasks, making it a breeze to manage work orders, communicate with tenants and vendors, and track repair progress. This ease of use, they say, directly translates to improved tenant satisfaction and reduced administrative headaches for property managers. Some users specifically praise its integration with other property management platforms like AppFolio, further streamlining operations. However, some users point out a learning curve for new users, which can initially seem daunting. Additionally, occasional hiccups with customer service and reporting functionalities have been reported. For instance, one user wished for instant report generation within the software instead of receiving them via email. Another user expressed a desire for a feature to prioritize urgent or high-importance maintenance requests, especially those impacting habitability. Overall, Property Meld emerges as a robust solution for property management companies, particularly those with a high volume of units, seeking to enhance their maintenance operations. Its strengths lie in its intuitive design, automation capabilities, and focus on improving communication and efficiency. While some areas, like reporting and handling urgent requests, have room for improvement, the positive feedback underscores its value in today's fast-paced property management landscape.

Show more

Screenshots

Top Alternatives in Property Management Software


AppFolio

Buildium

DoorLoop

Hemlane

Innago

MRI Software

Propertyware

Re-Leased

RealPage

Rent Manager

Rentec Direct

ResMan

SimplifyEm

Yardi Voyager

Related Categories

Head-to-Head Comparison

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings