Tenant Cloud vs ResMan

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Our analysts compared Tenant Cloud vs ResMan based on data from our 400+ point analysis of Property Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Tenant Cloud Software Tool

Product Basics

TenantCloud is a cloud-based software that allows landlords to receive rent online, screen and create applications, and manage maintenance requests. It offers tenant management, accounting, a free listing website, automatic invoicing and property analysis reports. It has free, standard and advanced packages.

Payment tracking, rental agreements signature, cloud storage, and communication with tenants, owners and professionals are some of its notable attributes.
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ResMan is a comprehensive property management software designed to streamline operations for property managers and owners. It's particularly well-suited for those managing multifamily residential properties, offering a suite of tools that cover leasing, accounting, maintenance, and compliance. One of the key benefits of ResMan is its ability to provide a centralized platform for managing all aspects of property management, enhancing efficiency and reducing the need for multiple software solutions. Users appreciate features such as automated rent collection, tenant screening, and customizable reporting, which significantly ease the day-to-day tasks of property management.

When compared to similar products, ResMan stands out for its user-friendly interface and robust customer support. Pricing considerations for ResMan typically involve a monthly subscription fee, which may vary based on the number of units managed, making it scalable for both small and large property management companies. This flexibility in pricing, combined with its comprehensive feature set, makes ResMan a competitive option in the property management software market.

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Product Assistance

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Product Insights

  • Manage Everything From a Unified Platform: Track and manage every marketing, leasing, maintenance and accounting workflow from a centralized dashboard. 
  • Increase Brand Visibility: Design branded websites using a library of customizable templates and take bookings and applications directly from the website. Offers a native channel manager to syndicate property availability, pricing and description across multiple ILS. 
  • Seamless Online Transactions: Digitize every business transaction and automatically record items in specified ledgers by integrating with Stripe or Dwolla. Handle rent payments, work order invoices, late fees, refunds, discounts and more. 
  • Efficient Lead Tracking: Leverage partnership with Rentler to access a database of premium leads. Provides a basic CRM module to track lead journeys, answer queries, send invitations and receive applications. 
  • Streamline Workflows: Onboard teams and manage access levels and permissions according to the user role. Assign tasks to team members, create reminders and track changes. 
  • Promote Accountability: Create a central repository of business interactions with owners, tenants and vendors through in-app messaging and emails. Solve issues, promote accountability and perform quick audits using the database. 
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  • Streamline Management: Market, manage and grow mixed portfolios using a single platform. 
  • Better Visibility: Offers end-to-end visibility and easy trackability of entire customer journeys from leads to leases and renewals. 
  • Improve Resident Experience: Attract prospects with appealing websites, communicate via bi-directional text messages, and allow residents to sign leases and pay rent digitally from any remote location. 
  • Save Time on Accounting: Automatically record transactions, track receivables and balance account payables. Offers property management-specific features like GPR processing, intercompany transactions, utility billing and more. 
  • Easy Reporting: Generate reports with a few clicks and export them in Excel or PDF format. Provides report templates, including ASC 842, audits, profitability, online engagement and more. 
  • Simplify Property Maintenance: Get real-time inventory visibility and use drag-and-drop tools to design maintenance task flows. 
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  • Online Payment: Collect rent via online payment as well as credit and debit cards. Motivate tenants to pay rent on time by setting up late fees, as well as grace periods. Tenants can opt for recurring payments via auto pay. 
  • Accounting: Store, sort and retrieve all property transactions, balances, invoices and receipts. Track deposits, credit refunds and maintenance charges. Export data whenever required and maintain professional financial records. 
  • Maintenance Requests: Submit and schedule maintenance requests. Keep track of expenses, materials used and work status. Tenants can attach pictures and videos to their requests to better explain their problems. 
  • Rental Application: Share listings online, choose required documents and receive applications and fees directly. View prospective tenants using built-in lead tracking tools and invite them to apply. 
  • Online Leases: Create property lease and rental agreements with a few clicks and invite tenants to e-sign documents., Customize and renew documents with new tenant additions. Save time in designing lease agreements with pre-loaded, customizable templates. 
  • Tenant Screening: Run tenant screening tests directly on demand through partnership with TransUnion. A screening report contains a background check, credit score check and National Eviction Records search. 
  • On-Demand Reports: Generate comprehensive reports — add or remove different metrics and filters to access specific insights as needed. 
  • Mobility: Compatible with desktops and laptops; also available for both Android and iOS mobile devices. 
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  • Marketing: Attract renters, boost online engagement and build brand equity with these tools: 
    • ResMan CRM: Use AI chatbots, automated email responses, contextual templates and click-to-dial phone options to communicate with prospects. 
    • Interactive Websites: Build an ADA-compliant custom website to attract and retain renters, manage brands and provide virtual property tours. 
    • Virtual Tours: Showcase availability, locations, balcony views and more. Virtually navigate visitors across buildings and floors. Create digital tours based on 2D or 3D floor plans, with integrations for MatterPort and Razz. 
  • Leasing: Streamline leasing activities by offering an easy application process. Leverage an integration with BlueMoon: use legal leases and pre-built forms, available with the Pro plan, or create custom lease forms with personalized clauses and obligations, available with the Pro-Flex plan. 
  • Lead Management: Access a 360-degree view of leads and applications, send branded emails and bi-directional text messages in bulk, and monitor leasing team activities through a real-time log of all lead pursuits. 
  • Resident Screening: Screen prospects by evaluating proprietary, eviction and criminal records, and addressing history, identity fraud and credit score using a statistically validated scoring model. Save time and automate fee collection using built-in screening tools. 
  • Payment: Receive, process and reconcile payments for applications, leases, rent and amenities through a unified platform, compliant with PCI level I, SSAE 18, SSL, NACHA and credit card rules and regulations. Maintain a single record system for timely and accurate reporting. 
  • Resident Portal: Renters can submit and track work order requests, make online payments, store important documents, receive package notifications and grant entry permission for external guests from a single portal. 
  • Communication: Ensure timely communication of important information and updates via text messages. Compose messages and broadcast them to multiple contacts for notifications of service outages or social events. 
  • Property Maintenance: Track and manage work orders, monitor inventory lists and streamline on-site workflows from a unified dashboard. 
  • Accounting: Allocate expenses across the entire portfolio for keeping both a general ledger journal and accounts payable bill entries. Save time and maintain a proper audit trail by automating accounts receivable processes. Gain unique insights into the business with personalized Gross Potential Rent estimations and parameters. 
  • Reporting: Generate property or portfolio level reports to acquire specific insights about stakeholders, managers and investors. Gain actionable insights and drill down to discover opportunities using unique reports. 
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Product Ranking

#13

among all
Property Management Software

#36

among all
Property Management Software

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Analyst Rating Summary

67
73
69
73
69
62
69
86
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Leasing
Marketing
Dashboards and Reporting

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Tenant Cloud
ResMan
+ Add Product + Add Product
Accounting & Financial Management Business Operations Dashboards And Reporting Leasing Maintenance Marketing Platform Capabilities 69 69 69 92 45 28 75 73 62 86 59 75 98 82 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

38%
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62%
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User Sentiment Summary

Great User Sentiment 193 reviews
Excellent User Sentiment 446 reviews
83%
of users recommend this product

Tenant Cloud has a 'great' User Satisfaction Rating of 83% when considering 193 user reviews from 3 recognized software review sites.

91%
of users recommend this product

ResMan has a 'excellent' User Satisfaction Rating of 91% when considering 446 user reviews from 3 recognized software review sites.

4.6 (12)
4.4 (14)
4.3 (65)
4.7 (75)
4.0 (116)
4.5 (357)

Awards

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SelectHub research analysts have evaluated ResMan and concluded it earns best-in-class honors for Marketing. ResMan stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Marketing Award

Synopsis of User Ratings and Reviews

Pricing: It offers a free starter plan, and the paid plans are economical compared to competitors, according to 81% of reviews on product pricing.
All-in-One Property Management: According to 93% of reviews on this aspect, the platform can handle every facet of property management and helps consolidate diverse operations.
Templates Library: Offers a rich templates library for emails, leases and other documents, according to 70% of reviews on templates.
Mobility: 89% of customers discussing this aspect said it’s easy for management and residents to access the platform via mobile apps.
Training: The vendor offers useful how-to guides and step-by-step tutorials, according to 82% of reviews on the knowledge base.
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Streamlined Accounting: ResMan appears to offer robust accounting features that simplify financial management for property managers. Users frequently mention appreciating the automation of tasks like rent collection and late fee calculations, which can save time and reduce errors.
Efficient Maintenance Management: The platform seems to provide tools for handling maintenance requests effectively. Users often highlight the ability to track work orders, assign tasks to vendors, and communicate with tenants throughout the process, leading to improved responsiveness and tenant satisfaction.
Comprehensive Reporting: ResMan likely includes a variety of reporting options that give property managers insights into their operations. Users commonly note the value of reports that track key metrics such as occupancy rates, rental income, and expenses, enabling data-driven decision-making.
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Unintuitive UI: It’s difficult to navigate chat notifications, application alerts and more, according to 65% of reviews on user experience.
Mixed Portfolio: All the reviews on this element mentioned that it lacks features for managing commercial properties and homeowner’s associations.
Automation: It doesn’t provide automation in key areas like double-entry accounting, invoice reading, autofills, assigning vendors for recurring tasks and more, according to 90% of reviews on this feature.
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Learning Curve: The software can be challenging to learn due to its extensive features and complex interface, potentially requiring significant time investment from property management teams.
Customer Support: Users have reported difficulties reaching customer support and experiencing extended wait times for assistance, which can be frustrating when urgent issues arise.
Customization Limitations: While ResMan offers some customization options, users may find limitations in tailoring the software to their specific workflows or unique property management requirements.
Integrations: Integrating ResMan with other software systems used by property management companies can be complex and may require additional technical expertise or custom development.
Pricing Structure: The pricing structure, particularly for larger property portfolios or those requiring advanced features, can be perceived as expensive compared to alternative solutions in the market.
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TenantCloud is an all-in-one solution that can handle unit marketing on multiple ILS, screening and leasing prospects, maintenance work orders, online payment and reporting. Reviews identified its templates library, mobile apps and training material as noteworthy features. However, it’s suited only for residential properties. The vendor doesn’t provide advanced features like intelligent automation, trust accounting and smart maintenance offered by competitors at the same price range as TenantCloud’s premium plan. It’s a good option for single landlords and small property managers but can bog down operations for businesses with more than 30 units.

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ResMan receives consistent praise for its comprehensive suite of features, encompassing accounting, marketing, leasing, and resident management functionalities. Users particularly appreciate the software's ability to streamline rent collection, maintenance requests, and communication with residents, leading to increased efficiency and a more organized workflow. The user-friendly interface and intuitive design make it easy for both novice and experienced property managers to navigate the platform effectively. However, some users note that the extensive features can have a steeper learning curve, requiring dedicated time and effort to fully master the system. Additionally, while ResMan offers robust reporting capabilities, some users express a desire for more customizable reporting options to tailor data analysis to their specific needs. In comparison to competitors like Yardi and AppFolio, ResMan stands out for its affordability and scalability, making it a suitable choice for property management companies of all sizes. The software's pricing structure is often perceived as more transparent and predictable, allowing businesses to effectively manage their budgets. Moreover, ResMan's open API facilitates seamless integration with other essential business tools, further enhancing its versatility and adaptability to diverse workflows. Considering these factors, ResMan emerges as an excellent option for property management companies seeking a comprehensive, user-friendly, and cost-effective solution to optimize their operations and elevate resident satisfaction. r-select: auto;">

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