TurboTenant vs Entrata

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Our analysts compared TurboTenant vs Entrata based on data from our 400+ point analysis of Property Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Entrata Software Tool

Product Basics

TurboTenant is a comprehensive software solution designed to streamline property management tasks for landlords and property managers. It is particularly well-suited for small to mid-sized property owners and managers in the real estate industry who seek an efficient way to handle tenant applications, lease agreements, rent payments, and maintenance requests. The platform offers unique benefits such as a user-friendly interface, automated rent collection, and tenant screening services, which help save time and reduce administrative burdens.

Popular features include online rental applications, tenant background checks, and marketing tools that allow users to list properties on multiple rental websites simultaneously. TurboTenant also provides a centralized dashboard for tracking property performance and tenant interactions, enhancing overall management efficiency. Compared to similar products, users often highlight TurboTenant's ease of use and affordability as standout qualities.

Pricing details can vary based on the number of units managed and specific features required. For precise pricing information tailored to individual needs, it is recommended to contact SelectHub for a detailed quote.

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Entrata is a comprehensive software solution designed to streamline property management tasks, making it particularly well-suited for property managers, real estate professionals, and multifamily housing operators. The platform offers an array of features including lease management, accounting, resident communication, and maintenance tracking, all integrated into a single interface. This integration allows users to efficiently handle day-to-day operations, improve tenant satisfaction, and optimize financial performance.

One of the standout benefits of Entrata is its user-friendly interface, which simplifies complex processes and reduces the learning curve for new users. Additionally, the software's robust reporting capabilities provide valuable insights into property performance, aiding in strategic decision-making. Entrata's flexibility and scalability make it an ideal choice for both small property managers and large real estate enterprises.

Pricing for Entrata typically varies based on the number of units managed and the specific features required, with payment options often structured on a monthly or annual basis. For precise pricing tailored to individual needs, it is recommended to contact SelectHub for a detailed quote.

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$8.25 Monthly, Freemium
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Videos
Webinars
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Videos
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Email
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Time Efficiency: Automate repetitive tasks like rent collection and tenant screening, freeing up valuable time for other responsibilities.
  • Cost Savings: Reduce expenses associated with traditional property management services by utilizing a more affordable software solution.
  • Enhanced Communication: Streamline interactions with tenants through integrated messaging features, ensuring clear and timely communication.
  • Improved Tenant Screening: Access comprehensive background checks and credit reports to make informed decisions about potential tenants.
  • Centralized Document Management: Store and organize all property-related documents in one secure location, making it easy to retrieve important information when needed.
  • Online Rent Payments: Offer tenants the convenience of paying rent online, reducing the risk of late payments and improving cash flow.
  • Maintenance Tracking: Keep track of maintenance requests and work orders efficiently, ensuring timely resolution of issues and tenant satisfaction.
  • Marketing Tools: Utilize built-in marketing features to advertise vacancies on multiple platforms, reaching a wider audience and filling units faster.
  • Financial Reporting: Generate detailed financial reports to monitor income and expenses, aiding in better financial planning and decision-making.
  • Legal Compliance: Stay compliant with local and federal regulations by using standardized lease agreements and keeping accurate records.
  • Tenant Retention: Enhance tenant satisfaction through efficient management practices, leading to higher retention rates and reduced turnover.
  • Scalability: Easily manage multiple properties within the same platform, making it simple to scale your property management business as it grows.
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  • Streamlined Operations: Entrata centralizes property management tasks, reducing the need for multiple software solutions and simplifying daily operations.
  • Enhanced Communication: The platform offers integrated messaging tools, ensuring clear and efficient communication between property managers, tenants, and maintenance staff.
  • Improved Financial Management: Entrata provides robust accounting features, including automated rent collection and detailed financial reporting, which help maintain accurate financial records.
  • Data-Driven Decisions: With comprehensive analytics and reporting tools, property managers can make informed decisions based on real-time data and trends.
  • Increased Tenant Satisfaction: The tenant portal allows residents to easily submit maintenance requests, pay rent online, and access important documents, leading to higher satisfaction and retention rates.
  • Regulatory Compliance: Entrata helps ensure compliance with local, state, and federal regulations by providing tools for tracking and managing necessary documentation and certifications.
  • Scalability: The software is designed to grow with your business, accommodating the needs of small properties as well as large, multi-site portfolios.
  • Time Savings: Automation of routine tasks such as lease renewals, rent reminders, and maintenance scheduling frees up time for property managers to focus on strategic initiatives.
  • Enhanced Security: Entrata employs advanced security measures to protect sensitive data, ensuring that tenant and financial information remains secure.
  • Customizable Workflows: The platform allows for the customization of workflows to match specific business processes, enhancing efficiency and productivity.
  • Mobile Accessibility: With a mobile-friendly interface, property managers can access critical information and perform tasks on-the-go, improving responsiveness and flexibility.
  • Vendor Management: Entrata simplifies vendor interactions by providing tools for tracking work orders, managing contracts, and ensuring timely payments.
  • Marketing Integration: The software includes marketing tools that help attract and retain tenants through online listings, social media integration, and lead tracking.
  • Reduced Vacancy Rates: By streamlining the leasing process and providing effective marketing tools, Entrata helps reduce the time properties remain vacant.
  • Comprehensive Training and Support: Entrata offers extensive training resources and customer support to ensure users can fully leverage the platform's capabilities.
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  • Online Rental Applications: Streamline the tenant application process with customizable online forms that can be filled out and submitted electronically.
  • Tenant Screening: Conduct comprehensive background checks, including credit reports, criminal history, and eviction records, to ensure you select reliable tenants.
  • Rent Payments: Facilitate secure online rent payments, allowing tenants to pay via ACH or credit card, and automate rent collection to reduce late payments.
  • Marketing Tools: Create and syndicate professional property listings across multiple platforms such as Zillow, Realtor.com, and Facebook Marketplace to reach a wider audience.
  • Lease Agreements: Generate state-specific lease agreements that comply with local laws and regulations, and allow for electronic signatures to expedite the leasing process.
  • Maintenance Requests: Enable tenants to submit maintenance requests online, and track the status of each request to ensure timely resolution.
  • Tenant Communication: Use built-in messaging tools to communicate with tenants directly through the platform, keeping all correspondence organized and easily accessible.
  • Expense Tracking: Monitor and categorize property-related expenses to simplify financial management and prepare for tax season.
  • Document Storage: Securely store important documents such as lease agreements, inspection reports, and receipts in a centralized digital repository.
  • Tenant Portal: Provide tenants with a dedicated portal where they can view their lease details, make payments, and submit maintenance requests.
  • Customizable Templates: Utilize a variety of templates for notices, lease agreements, and other documents to save time and ensure consistency.
  • Reporting and Analytics: Access detailed reports on rental income, expenses, and tenant performance to make informed decisions about your property management strategy.
  • Mobile Accessibility: Manage your properties on-the-go with a mobile-friendly interface that allows you to access key features from any device.
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  • Data Management: Help residents move in faster, post transactions to the ledger, track maintenance activities, automate lease renewals and more on a single platform. Incorporate property accounting, purchasing, facilities and leasing data into a comprehensive package. 
  • Prospect Portal: Capture, convert and engage prospects with a secure, responsive website. Choose from a variety of templates to showcase real-time data. Track lead sources, ROI and abandonment rates to make informed marketing decisions. 
  • ILS Portal: Automatically syndicate data on property pricing, details and availability on all primary Internet Listing Services (ILS). Leverage integrations with Zillow, Zumper, Craigslist, Abodo and more. 
  • Revenue Management: Compare regional and seasonal data to price units optimally and maximize revenue. Owners and managers can set desired price range limits and optimize for specific variables with dynamic pricing. 
  • Online Marketing: Pull data from various ILS websites, Google My Business and Facebook Marketplace into one centralized platform. Combine organic SEO with paid ads to help beat competitors. 
  • Reputation Management: Pull all online reviews into a centralized dashboard. Monitor the units’ online visibility over time and post on social media to build and maintain reputation. 
  • Leasing Center: Customize and renew leases with personalized clauses. Bring mobility to leasing through e-signatures and an app for Android and iOS devices, powered by SiteTablet. 
  • ResidentVerify: Screen tenants swiftly based on their credit scores, criminal history, national eviction records and proprietary risk scoring. Attach the results directly to applications received through Prospect Portals to save time. Automatically club screening fees with the application fees. 
  • Payment: Offer residents a complete solution for accepting payments through credit cards, ACH and check scans. Residents can pay with cash by depositing funds at any MoneyGram location across the nation. Receive rent, deposits, utility bills and charges for pets and rentable items via any payment option. 
  • Resident Portal: Residents can pay rent and utility bills, receive parcel delivery notifications, submit and track maintenance and lease renewal requests. Manage resident transactions, send bulk announcements and advertise inventory from a single integrated dashboard. 
  • Accounting: Record company financials, maintain general ledgers and keep track of bills and discrepancies. Create and edit work orders, and record real-time transactional data in books automatically. Store and create snapshots of the company's financial health as and when required. 
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Product Ranking

#3

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Property Management Software

#22

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Property Management Software

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User Sentiment Summary

Excellent User Sentiment 49 reviews
Great User Sentiment 263 reviews
96%
of users recommend this product

TurboTenant has a 'excellent' User Satisfaction Rating of 96% when considering 49 user reviews from 1 recognized software review sites.

86%
of users recommend this product

Entrata has a 'great' User Satisfaction Rating of 86% when considering 263 user reviews from 5 recognized software review sites.

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4.2 (15)
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4.0 (50)
4.8 (49)
4.44 (149)
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4.2 (46)
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4.1 (3)

Awards

TurboTenant stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Easy to Use: TurboTenant is praised for its user-friendly interface, which makes managing rentals simple, even for those new to property management software.
Full Suite of Features: TurboTenant offers a comprehensive set of tools, including rent payments, tenant screening, property marketing, and maintenance request management, streamlining many aspects of being a landlord.
Cost-Effective Solution: TurboTenant is often lauded for its affordability, especially for landlords with multiple properties, as it provides significant value at a competitive price point.
Excellent Communication Tools: TurboTenant facilitates communication between landlords and tenants through a dedicated messaging system, allowing for seamless exchange of information, maintenance requests, and important documents.
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User-Friendly Interface: Entrata is designed with an intuitive interface that's easy to navigate, making it simple for users to adopt and utilize its features effectively.
Comprehensive Feature Set: The software provides a wide array of tools covering essential property management tasks, from handling leases and maintenance requests to generating financial reports, all within a single platform.
Seamless Integrations: Entrata offers an open API and supports integrations with various third-party systems, allowing businesses to streamline operations and connect their existing software solutions.
Efficient Communication Tools: The platform facilitates clear and efficient communication channels between property managers, residents, and staff, simplifying interactions and improving service delivery.
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Limited Customization: Lease agreements and other documents may appear atypical and offer few customization choices.
Security Concerns: There are reported cases of accounts being locked without clear explanations, leading to user frustration.
Customer Service Issues: Some users have reported challenges with customer service, particularly concerning account verification and support responsiveness.
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Buggy Software: Users report frequent software glitches, especially with dashboard notifications and after updates, hindering smooth property management.
Difficult Implementation: The software setup is often reported as time-consuming and problematic, potentially delaying property management operations.
Unreliable Support: Customer support receives mixed reviews, with some users finding it unresponsive or unhelpful when dealing with software issues or seeking assistance.
Non-Intuitive Features: Certain functions and tools are not user-friendly, making it challenging for some property managers to utilize the software's full potential.
Resident Transfer Issues: Some users experience difficulties with the resident transfer process, leading to inaccuracies and administrative headaches.
Reporting Inaccuracies: Generating accurate reports can be challenging, impacting data analysis and potentially hindering informed decision-making.
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Is TurboTenant the key to unlocking stress-free property management? User reviews from the past year paint a mixed picture, highlighting both its strengths and drawbacks. TurboTenant shines in its user-friendliness and comprehensive features, particularly for advertising and rent collection. Landlords praise its intuitive interface, making it a breeze to navigate even for those new to property management software. The platform's robust advertising features, including syndication across multiple platforms, are a major draw, with users reporting an average of 28 leads per listing. This directly addresses a key pain point for landlords - attracting potential tenants. However, TurboTenant's customer support emerges as a consistent sore spot. Users frequently cite difficulties in contacting support and slow response times, particularly on the free plan. While the free plan offers a generous suite of features, the limited support can be frustrating for landlords seeking assistance. This disparity in experience between the free and premium plans is a crucial factor for potential users to consider. Despite these shortcomings, TurboTenant's affordability and ease of use make it a popular choice for landlords, especially those with smaller portfolios or new to the rental market. Its intuitive design and comprehensive features streamline many aspects of property management, making it a valuable tool for both novice and experienced landlords seeking an efficient and budget-friendly solution. However, those who prioritize responsive customer support or require more advanced features might find other platforms more suitable.

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Entrata helps property managers handle every business operation, including accounting, marketing, leasing and reporting. Reviews noted that the intuitive interface closely mimics popular social network interfaces, enabling users to use the platform with minimal technical knowledge. Another standout feature is the student housing management module, which allows leasing-by-the-bed and bulk unit assignments to shuffle roommates easily. However, reviews noted that it doesn’t provide a native email inbox and redirects users to external Microsoft Outlook servers through email notifications. In-depth user-based access role customizations are unavailable, and the platform lacks an itemized record of tracked changes. In conclusion, Entrata can be less effective for large enterprises but is suitable for property managers with small to medium portfolios.

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