Home > Property Management Software > TurboTenant > TurboTenant vs Rent Manager

TurboTenant vs Rent Manager

Last Updated: November 18th, 2024

Our analysts compared TurboTenant vs Rent Manager based on data from our 400+ point analysis of Property Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots

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Product Basics

TurboTenant is a comprehensive software solution designed to streamline property management tasks for landlords and property managers. It is particularly well-suited for small to mid-sized property owners and managers in the real estate industry who seek an efficient way to handle tenant applications, lease agreements, rent payments, and maintenance requests. The platform offers unique benefits such as a user-friendly interface, automated rent collection, and tenant screening services, which help save time and reduce administrative burdens.

Popular features include online rental applications, tenant background checks, and marketing tools that allow users to list properties on multiple rental websites simultaneously. TurboTenant also provides a centralized dashboard for tracking property performance and tenant interactions, enhancing overall management efficiency. Compared to similar products, users often highlight TurboTenant's ease of use and affordability as standout qualities.

Pricing details can vary based on the number of units managed and specific features required. For precise pricing information tailored to individual needs, it is recommended to contact SelectHub for a detailed quote.

Rent Manager is a web-based platform for landlords and property managers to handle marketing, leasing, maintenance, accounting and reporting tasks. It helps collect rent, communicate with tenants and staff, manage workflows, create maintenance checklists, assign tasks, track inventory, and integrate work orders with bills.

Its Make Ready board helps record service tasks, standardize inspection processes and monitor utility consumption history. Tenants get online portals to submit applications, manage leases, pay rent and request maintenance.

It offers a rmAppSuite Pro mobile app for iOS and Android. It also provides open API access and built-in integrations with AmRent, AvidXchange, Safeguard, Zego, Opinion and more.

Pros

Cloud-based, accessible
Strong accounting tools
Tenant screening options
Marketing & advertising
Maintenance request tools

Cons

Learning curve

$8.25 Monthly, Freemium

Free Trial is available →

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Tailored to your specific needs

$1/Unit, Monthly

Free Trial is unavailable →

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Tailored to your specific needs

Small

Medium

Large

Small

Medium

Large

Windows

Mac

Linux

Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

Product Assistance

Documentation

In Person

Live Online

Videos

Webinars

Documentation

In Person

Live Online

Videos

Webinars

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Product Insights

Time Efficiency: Automate repetitive tasks like rent collection and tenant screening, freeing up valuable time for other responsibilities.
Cost Savings: Reduce expenses associated with traditional property management services by utilizing a more affordable software solution.
Enhanced Communication: Streamline interactions with tenants through integrated messaging features, ensuring clear and timely communication.
Improved Tenant Screening: Access comprehensive background checks and credit reports to make informed decisions about potential tenants.
Centralized Document Management: Store and organize all property-related documents in one secure location, making it easy to retrieve important information when needed.
Online Rent Payments: Offer tenants the convenience of paying rent online, reducing the risk of late payments and improving cash flow.
Maintenance Tracking: Keep track of maintenance requests and work orders efficiently, ensuring timely resolution of issues and tenant satisfaction.
Marketing Tools: Utilize built-in marketing features to advertise vacancies on multiple platforms, reaching a wider audience and filling units faster.
Financial Reporting: Generate detailed financial reports to monitor income and expenses, aiding in better financial planning and decision-making.
Legal Compliance: Stay compliant with local and federal regulations by using standardized lease agreements and keeping accurate records.
Tenant Retention: Enhance tenant satisfaction through efficient management practices, leading to higher retention rates and reduced turnover.
Scalability: Easily manage multiple properties within the same platform, making it simple to scale your property management business as it grows.

Fill Vacancies Faster: Reach more audience and reduce vacancy periods by designing property websites and publishing information directly on popular internet listing services (ILS).
Simplify Day-to-Day Operations: Onboard team members, control each member’s access level and role, design personalized workflows, track work progress and maintain inventory from a unified platform. Simplify team interaction using a mobile app that supports VoIP calls, texting, web chat and broadcast messages.
Streamline Maintenance: Access work order management, invoicing, mobile property inspections, metered utility tracking and billing capabilities.
Easy Bookkeeping: Automatically record transactions and maintain property-specific ledgers using the doubly-entry accounting module. Automate bank reconciliations and bills receivables and payables based on user-defined rules.
Identify Opportunities: Generate in-depth reports with a few clicks using a rich templates library. Design custom reports through a report writing module. Provides automation for periodic reporting.
Customize To Fit Needs: Tailor the software according to business requirements using an open-source API. Connect with partnered third-party solutions and add unique features like delinquency management, leasing, tenant insurance, business analytics and more by accessing the marketplace.

Online Rental Applications: Streamline the tenant application process with customizable online forms that can be filled out and submitted electronically.
Tenant Screening: Conduct comprehensive background checks, including credit reports, criminal history, and eviction records, to ensure you select reliable tenants.
Rent Payments: Facilitate secure online rent payments, allowing tenants to pay via ACH or credit card, and automate rent collection to reduce late payments.
Marketing Tools: Create and syndicate professional property listings across multiple platforms such as Zillow, Realtor.com, and Facebook Marketplace to reach a wider audience.
Lease Agreements: Generate state-specific lease agreements that comply with local laws and regulations, and allow for electronic signatures to expedite the leasing process.
Maintenance Requests: Enable tenants to submit maintenance requests online, and track the status of each request to ensure timely resolution.
Tenant Communication: Use built-in messaging tools to communicate with tenants directly through the platform, keeping all correspondence organized and easily accessible.
Expense Tracking: Monitor and categorize property-related expenses to simplify financial management and prepare for tax season.
Document Storage: Securely store important documents such as lease agreements, inspection reports, and receipts in a centralized digital repository.
Tenant Portal: Provide tenants with a dedicated portal where they can view their lease details, make payments, and submit maintenance requests.
Customizable Templates: Utilize a variety of templates for notices, lease agreements, and other documents to save time and ensure consistency.
Reporting and Analytics: Access detailed reports on rental income, expenses, and tenant performance to make informed decisions about your property management strategy.
Mobile Accessibility: Manage your properties on-the-go with a mobile-friendly interface that allows you to access key features from any device.

Marketing: Fill vacancies faster with the following strategic and automated marketing tools:
- Prospect Manager: Create branded application portals and allow prospects to apply for tenancy. The system helps you compare prospects and send personalized direct messages and unit letters.
- Website Development: Connect the system to an existing website or design a new one from scratch using customizable templates. Alternatively, get assistance from the rmWebPro team for advanced website building.
- Guest Cards: Prospects can answer personalized questions while browsing the site and fill out tailored cards. Automatically generate potential client profiles and store them in the database.
- Automatic Listing Syndication: Increase inventory visibility by pushing units and property information onto various popular ILS. The system automatically updates ILS postings for every database update.
Tenant Screening: Choose the most suitable tenant by screening the income history, accumulated debt, and criminal and eviction history of each applicant.
Leasing: Digitize the leasing and renewal processes, eliminating the hassle of handling paperwork. Create custom leases with personalized clauses and have clients sign them electronically.
Communication: Interact with employees, owners and renters via VOIP phone calls, custom text messages, voicemail broadcasts and web chat. Offer 24/7 comprehensive maintenance support via its call center, powered by Anequim.
Mobile App: Communicate with renters, owners and managers, receive rental payments, submit inspection reports to maintenance techs and issue work orders. Address rule violations and bill residents for utilities from any Android or iOS device.
Payments: Accept payments in cash, credit and debit cards, check scans, and ACH transfers. The system automatically updates concerned ledgers after every transaction.
Project Management: Customize workflows and automate recurring tasks and data entry. Track and manage inventory to update status and quantities in real-time. Reduce turnover periods for units by creating task lists via Make Ready boards. Delegate duties to associates and receive notifications upon completion.
Property Management: Perform inspections and issue service orders. Track task progress and automate work orders for recurring maintenance activities. Simplify payables by integrating billable expenses into work orders and delegating chargeback costs to owners or tenants at a markup.
Prospect and Tenant Portals: Create branded portals to accept applications and guide prospects through the screening and leasing process. Tenants get unique portals to manage important documents, pay rent, track utility consumption and request maintenance.
Reporting: Gain actionable insights to make informed decisions with over 450 built-in state-specific reports. Alternatively, use drag-and-drop tools to craft personalized reports tracking custom metrics. Define rules to automate timely report generation and sharing with owners or team members.
Accounting: Record company financials, maintain a general ledger, automate receivable and payable entries, manage and track bills, and create budgets using intuitive accounting tools. The system automatically imports bank statements along with reconciliation statements to avoid cross-checking and eliminate errors.

Product Ranking

#3

among all
Property Management Software

#17

among all
Property Management Software

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Analyst Rating Summary

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User Sentiment Summary

96%

of users recommend this product

TurboTenant has a 'excellent' User Satisfaction Rating of 96% when considering 49 user reviews from 1 recognized software review sites.

91%

of users recommend this product

Rent Manager has a 'excellent' User Satisfaction Rating of 91% when considering 489 user reviews from 4 recognized software review sites.

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4.6 (14)

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4.6 (167)

4.8 (49)

4.5 (304)

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4.0 (4)

Awards

Synopsis of User Ratings and Reviews

Easy to Use: TurboTenant is praised for its user-friendly interface, which makes managing rentals simple, even for those new to property management software.

Full Suite of Features: TurboTenant offers a comprehensive set of tools, including rent payments, tenant screening, property marketing, and maintenance request management, streamlining many aspects of being a landlord.

Cost-Effective Solution: TurboTenant is often lauded for its affordability, especially for landlords with multiple properties, as it provides significant value at a competitive price point.

Excellent Communication Tools: TurboTenant facilitates communication between landlords and tenants through a dedicated messaging system, allowing for seamless exchange of information, maintenance requests, and important documents.

Robust reporting & analytics: Users appreciate the detailed reports on income, expenses, vacancies and tenant data, enabling data-driven decision-making for improved property management.

Streamlined operations & automation: Automating tasks like rent collection, maintenance requests and accounting saves time and effort, freeing managers to focus on strategic tasks.

Improved tenant communication: The online tenant portal facilitates easy rent payments, maintenance requests and communication, enhancing resident satisfaction and reducing the communication burden.

Marketing & advertising tools: Simplifying advertising vacant units and attracting new tenants through online listings and marketing automation saves time and effort, potentially increasing occupancy rates.

Scalability & adaptability: Rent Manager caters to various property sizes and types, offering flexible plans and features that adapt to growing needs.

Limited Customization: Lease agreements and other documents may appear atypical and offer few customization choices.

Security Concerns: There are reported cases of accounts being locked without clear explanations, leading to user frustration.

Customer Service Issues: Some users have reported challenges with customer service, particularly concerning account verification and support responsiveness.

Learning curve & complexity: The interface can be challenging for beginners, requiring significant time and effort to learn and navigate effectively, especially for those unfamiliar with property management software.

Pricing concerns: Additional fees beyond the monthly subscription can add up, making it potentially more expensive than competitors for certain users, especially those with smaller property portfolios or limited budgets.

Is TurboTenant the key to unlocking stress-free property management? User reviews from the past year paint a mixed picture, highlighting both its strengths and drawbacks. TurboTenant shines in its user-friendliness and comprehensive features, particularly for advertising and rent collection. Landlords praise its intuitive interface, making it a breeze to navigate even for those new to property management software. The platform's robust advertising features, including syndication across multiple platforms, are a major draw, with users reporting an average of 28 leads per listing. This directly addresses a key pain point for landlords - attracting potential tenants. However, TurboTenant's customer support emerges as a consistent sore spot. Users frequently cite difficulties in contacting support and slow response times, particularly on the free plan. While the free plan offers a generous suite of features, the limited support can be frustrating for landlords seeking assistance. This disparity in experience between the free and premium plans is a crucial factor for potential users to consider. Despite these shortcomings, TurboTenant's affordability and ease of use make it a popular choice for landlords, especially those with smaller portfolios or new to the rental market. Its intuitive design and comprehensive features streamline many aspects of property management, making it a valuable tool for both novice and experienced landlords seeking an efficient and budget-friendly solution. However, those who prioritize responsive customer support or require more advanced features might find other platforms more suitable.

Rent Manager garners mixed reviews from property managers. Users praise its ability to streamline operations, automate tasks, and provide robust reporting and analytics for informed decision-making. The online tenant portal enhances communication and resident satisfaction by facilitating rent payments, maintenance requests and communication.However, the platform faces criticism for its steep learning curve and complexity, particularly for users new to property management software.Ultimately, the decision to choose Rent Manager depends on individual needs and priorities. It’s a top solution for rent collection, automation, marketing and accounting. However, if user-friendliness and a robust mobile app are high on your requirements list, you’d be better off considering alternative options.

Screenshots

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FAQ

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