12Twenty vs Freshteam

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Our analysts compared 12Twenty vs Freshteam based on data from our 400+ point analysis of Recruitment Software, user reviews and our own crowdsourced data from our free software selection platform.

12Twenty Software Tool
Freshteam Software Tool

Product Basics

12Twenty is a cloud-based recruitment software that streamlines and automates the hiring process for organizations. It provides tools for candidate sourcing, applicant tracking, and talent management. The software is designed to help recruiters find, engage, and hire top talent quickly and efficiently.

12Twenty is well-suited for businesses of all sizes, from small startups to large enterprises. It is particularly beneficial for companies that are looking to improve their hiring efficiency, reduce costs, and enhance their candidate experience.

Key benefits of 12Twenty include its user-friendly interface, robust candidate management capabilities, and seamless integration with other HR systems. Popular features include automated candidate sourcing, interview scheduling, and offer letter generation. User experiences indicate that 12Twenty is a valuable tool for streamlining the recruitment process and improving hiring outcomes.

Pricing for 12Twenty varies depending on the size of the organization and the number of users. It is typically priced on a per-user, per-month basis.

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Freshteam is a cloud-hosted solution that helps recruiters source and hire the best talent available in the market. Businesses can onboard new members and offboard departing employees from one place. It offers capabilities to prepare organizational charts, maintain an employee directory and manage staff time-offs.

Users can attract potential candidates through multiple channels — quickly creating a career site, social media channels and integrating with multiple job boards. Recruiters can check candidate availability, notify interviewers and send reminders to panel members. It helps recognize emails from vendors and job boards and add them to the candidate base. The recruitment team, along with hiring managers, can screen and interview candidates once they are sourced and hire them after rolling out offers. It also offers collaboration modules, candidate engagement inclusions, a user dashboard, organizational charts, a searchable employee database, online feedback forms and more.
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$10/User, Monthly
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$71 Monthly
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Tailored to your specific needs
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Product Assistance

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Email
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Knowledge Base
24/7 Live Support
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Product Insights

  • Optimized Candidate Search: Find the perfect fit faster with advanced search filters, candidate matching algorithms, and a talent pool database.
  • Seamless Candidate Experience: Impress candidates with a branded career site, automated communication, and personalized interview scheduling.
  • Streamlined Hiring Process: Automate workflows, reduce paperwork, and accelerate hiring decisions with customizable hiring pipelines.
  • Improved Collaboration: Foster team collaboration with shared candidate profiles, real-time updates, and integrated messaging.
  • Data-Driven Insights: Make informed decisions with comprehensive analytics, performance tracking, and customizable reports.
  • Cost Savings: Reduce recruiting expenses by automating tasks, optimizing candidate sourcing, and reducing time-to-hire.
  • Scalability and Flexibility: Adapt to changing hiring needs with a scalable platform that supports multiple locations, job boards, and user roles.
  • Enhanced Candidate Engagement: Engage candidates throughout the hiring process with personalized emails, automated follow-ups, and social media integration.
  • Compliance and Security: Ensure data privacy and compliance with industry regulations, including GDPR and EEOC guidelines.
  • Exceptional Support: Receive dedicated support from industry experts, including onboarding, training, and ongoing assistance.
  • Improved Candidate Quality: Attract and hire top talent by showcasing your company culture, streamlining the application process, and providing a positive candidate experience.
  • Increased Hiring Efficiency: Reduce the time-to-hire by up to 50% with automated workflows, optimized candidate matching, and streamlined communication.
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  • Centralized Hiring Dashboard: Get access to a centralized dashboard to manage the hiring process. Customize it to connect with the industry’s top talent while adhering to company policies. Store all candidate data in one location. 
  • Manage Job Posting:  Create and define job postings and share them on career portals. Make use of the readymade and eye-catchy templates to customize a role’s requirements. Associate every vacant position to a specific recruiting department while organizing workflows and hiring processes for it. 
  • Candidate Sourcing: Advertise vacant positions on mobile-friendly career portals and share them on popular social media platforms. Track candidates using a career inbox and convert every email received into an active application. Create email ads for vacant positions, customized tracking links and more. 
  • Candidate Screening: Determine suitable candidates without viewing their personal data with interviewer profiles that support automatic rating. Involve other recruitment departments in the decision-making process. Engage with candidates to receive structured feedback and schedule interviews. 
  • Mobile App: Manage candidate sourcing, interview stages, and candidate finalization on-the-go. Email interviewers, submit feedback and get complete details of a candidate or an interview process with a few clicks. Get notifications, updates and stay in the loop with work when away from the desk. 
  • API: Code, design, access and manage data to integrate with third-party modules. Construct value-adding integrations and applications to amplify product capabilities and supplement workflows. 
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  • AI-powered resume screening: Quickly and accurately filter candidates based on specific criteria, reducing bias and saving time.
  • Candidate relationship management (CRM): Manage all candidate interactions in one central location, nurturing relationships and streamlining the hiring process.
  • Collaborative hiring: Facilitate seamless collaboration among hiring managers, recruiters, and teams, ensuring a cohesive hiring experience.
  • Job requisition management: Easily create and manage job requisitions, automating the process and ensuring consistency.
  • Interview scheduling: Schedule and manage interviews efficiently, reducing back-and-forth communication and improving candidate experience.
  • Performance tracking: Track key metrics such as time-to-hire, candidate quality, and recruiter performance, providing valuable insights for improvement.
  • Customizable dashboards: Tailor dashboards to specific needs, providing real-time visibility into key hiring metrics.
  • Mobile accessibility: Access and manage recruitment activities on the go, ensuring flexibility and productivity.
  • Seamless integrations: Integrate with popular HR and applicant tracking systems (ATS) to streamline workflows and enhance data sharing.
  • Automated onboarding: Streamline the onboarding process by automating tasks such as document collection, background checks, and welcome emails.
  • Candidate experience tracking: Track candidate feedback and satisfaction throughout the hiring process, ensuring a positive and engaging experience.
  • Compliance and security: Adhere to industry regulations and ensure data privacy with robust compliance and security measures.
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  • Recruitment Management: Automate hiring processes and overall recruitment with smart integrations. Personalize a hiring workflow for individual job postings to match an organization’s hiring process. Enhance the quality and speed of hiring processes by including application forms containing specific questions along with job postings. Remove or add hiring stages as per vacancy requirements. Gather qualitative feedback from the selection panel after every interview procedure. 
  • Onboarding: List tasks by creating multiple checklists for a role or team. Send prompt reminders to new members, assign tasks and send updates to stakeholders. Complete knowledge transition online before the joining date by sharing documentation required and getting them e-signed. Get readymade templates to send welcome emails and share necessary information before the joining date for smoother onboarding. 
  • Employee Database: Streamline employee databases with automation capabilities and bidding support. Simplify information submission with a drag-and-drop form builder that can be customized to suit specific needs. Store information by creating a document vault in every employee’s profile. Use employee information to analyze performance, manage leaves, payroll and other attributes. 
  • Time-Off Management: Automatically track employee time-off requests, time-offs, leave balances and approvals. Compute staff compensation accurately by reducing manual errors. Customize leave approval workflows, work weeks, holiday calendars and implement multiple time-off policies based on locations, regions or shifts. Handle time-off related queries efficiently with centralized information storage. 
  • Resume Screening: Screen applications using tools like pre-screening tests, resume parsers, custom application forms and more. Filter profiles using a resume parser and populating data into candidate profiles. Build pre-screening tests to screen candidates during technical rounds using pre-assessment tools. Create customized application forms for specific roles and candidates. Store exceptional candidate profiles that don’t match current vacancies into a talent pool. 
  • Job Board Integrations: ost vacancies and manage prospective candidates from multiple job sites like LinkedIn, Adzuna, Glassdoor, Ziprecruiter and Indeed. Use ATS to get updates on published jobs rather than logging on to each portal separately. Integrate job boards with ATS to automatically import candidate lists and track them during the hiring process. 
  • HR Reports: Get access to seven curated reports, including candidate sourcing, talent pool, interviews, candidate pipeline, offers and hires, job postings and rejected candidates. Use recruitment metrics to analyze candidate backgrounds, time spent on each hiring stage, interview processes and offers. Create customized reports using appropriate widgets, filters and charts. 
  • Vendor Management: Add vendors to the ATS and manage resume uploads, candidate searches and more. Grant vendors access to job assigned postings and selected profiles. Notify vendors when their candidates get hired. Generate reports to measure a vendor’s efficiency. 
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Product Ranking

#82

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#146

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User Sentiment Summary

Great User Sentiment 1 reviews
Great User Sentiment 535 reviews
80%
of users recommend this product

12Twenty has a 'great' User Satisfaction Rating of 80% when considering 1 user reviews from 1 recognized software review sites.

89%
of users recommend this product

Freshteam has a 'great' User Satisfaction Rating of 89% when considering 535 user reviews from 6 recognized software review sites.

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4.9 (16)
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4.6 (206)
4.0 (1)
4.32 (152)
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4.3 (132)
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4.5 (12)
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4.4 (17)

Synopsis of User Ratings and Reviews

Easy-to-use interface: Navigating the platform is simple, with intuitive features and clear labeling.
Streamlined hiring process: From posting jobs to onboarding, 12Twenty automates tasks, reducing time and effort.
Powerful candidate matching: Advanced algorithms identify top candidates based on specific criteria, saving time and improving hiring quality.
Comprehensive candidate management: Store and organize candidate information, track progress, and schedule interviews seamlessly.
Collaboration tools: Team members can collaborate on candidate profiles, share notes, and provide feedback efficiently.
Mobile accessibility: Access and manage the platform from anywhere, ensuring a flexible and responsive hiring process.
Customizable templates: Create tailored job descriptions, interview questions, and offer letters to align with company branding.
Integration with other HR systems: Connect 12Twenty with existing HR tools to streamline data sharing and improve efficiency.
Real-time analytics: Monitor hiring metrics, track candidate progress, and identify areas for improvement.
Excellent customer support: Receive prompt and helpful assistance from the dedicated support team.
Cost-effective: 12Twenty offers flexible pricing plans that meet different budget requirements.
Proven track record: Numerous companies have successfully used 12Twenty to enhance their recruitment processes.
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Functionality: The system performs all recruitment related tasks and helps transition from maintaining cumbersome Excel sheets and emails. It simplifies posting vacancies on job boards, collaborating with team members, personalizing the recruitment process and automating recurring processes, noted 86% of the users who mentioned the product’s functionality.
Intuitive: Nearly 81% of reviewers who talked about the UI said that the system offers an intuitive interface that streamlines recruitment workflows, helps perform hiring without any paperwork and keeps employee information secure.
Automation: The system automates repetitive processes, eliminates tedious paperwork, frees up staff time and resources and enhances productivity, said approximately 85% of the users who talked about automation.
Onboarding: Approximately 83% of the reviewers who mentioned onboarding noted that the product centralizes employee information, efficiently tracks candidates throughout the hiring process, maintains steady communication with potential hires and generates metrics for employee retention and growth.
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Limited Integrations: Integrates with a narrow range of applicant tracking systems (ATS) and other HR software, hindering data sharing and workflow efficiency.
Incomplete Candidate Profiles: Fails to capture a comprehensive view of candidates, lacking key information such as skills, experience, and availability.
Rigid Interview Scheduling: Lacks flexibility in scheduling interviews, making it difficult to accommodate candidates' availability and urgent hiring needs.
Limited Customization Options: Offers minimal customization capabilities, restricting users from tailoring the platform to their specific recruitment processes.
Inaccurate Candidate Matching: The matching algorithm sometimes fails to identify suitable candidates, resulting in missed opportunities for top talent.
Poor Candidate Communication: Lacks robust communication tools, making it challenging to engage and nurture candidates throughout the hiring process.
Lack of Collaboration Features: Limited collaboration tools hinder seamless communication and coordination among hiring teams.
Insufficient Reporting Capabilities: Offers limited reporting and analytics, making it difficult to track recruitment metrics and identify areas for improvement.
High Pricing: The cost of the platform can be prohibitive for some organizations, especially small businesses with limited budgets.
Steep Learning Curve: The interface and functionality can be complex and time-consuming to learn, requiring significant training and support.
Frequent Technical Issues: Users experience intermittent technical glitches and downtime, disrupting the recruitment process.
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Cost: The system is on the expensive side for small businesses and nonprofits who need a product that is feature rich and within budget, noted nearly 75% of reviewers who talked about cost.
Support: Nearly 78% of the users who mentioned support said that the system offers sluggish support that takes several days to respond to issues, and the live chat function doesn’t work efficiently.
Customization: The system offers limited customization options and module updations, said approximately 79% of reviewers who mentioned customizations.
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12Twenty's modern, user-friendly interface has garnered high praise from users, who find it easy to navigate and visually appealing. However, some users have reported occasional technical glitches and slow loading times, which can be frustrating when working with time-sensitive hiring needs. Compared to similar products, 12Twenty's standout feature is its customizable reporting capabilities. Users appreciate the flexibility to create tailored reports that provide valuable insights into their hiring processes. Additionally, 12Twenty's integration with other popular HR software tools is a major advantage, streamlining workflows and reducing the need for manual data entry. Overall, 12Twenty is a solid choice for organizations seeking a comprehensive and user-friendly recruitment software. Its customizable reporting and seamless integrations make it a powerful tool for optimizing hiring processes. However, organizations should be aware of the occasional technical issues and ensure their IT infrastructure can support the software's demands.

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Freshteam streamlines recruitment, feedback collection and onboarding processes, organizes candidates in one location, automates recurring processes and drives up efficiency. It tracks employee tasks and time-offs, strengthens team communication and stores employee information for easy access. Its intuitive interface simplifies posting vacancies on multiple job portals and tracking candidate updates on various channels. However, the system offers limited customizations and module selection, offers sluggish support and is expensive for small businesses and growing startups that need to recruit a lot of candidates.

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