12Twenty vs iSmartRecruit

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Our analysts compared 12Twenty vs iSmartRecruit based on data from our 400+ point analysis of Recruitment Software, user reviews and our own crowdsourced data from our free software selection platform.

12Twenty Software Tool

Product Basics

12Twenty is a cloud-based recruitment software that streamlines and automates the hiring process for organizations. It provides tools for candidate sourcing, applicant tracking, and talent management. The software is designed to help recruiters find, engage, and hire top talent quickly and efficiently.

12Twenty is well-suited for businesses of all sizes, from small startups to large enterprises. It is particularly beneficial for companies that are looking to improve their hiring efficiency, reduce costs, and enhance their candidate experience.

Key benefits of 12Twenty include its user-friendly interface, robust candidate management capabilities, and seamless integration with other HR systems. Popular features include automated candidate sourcing, interview scheduling, and offer letter generation. User experiences indicate that 12Twenty is a valuable tool for streamlining the recruitment process and improving hiring outcomes.

Pricing for 12Twenty varies depending on the size of the organization and the number of users. It is typically priced on a per-user, per-month basis.

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iSmartRecruit is a CRM tool that caters to small and medium-sized corporate HR and staffing agencies. It helps identify the best candidates, reduces hiring time, improves communication, strengthens the bond between the employer and the employee and solidifies employee relationships. It can manage evolving business needs.

It stores the client and candidate information in one place, sets reminders for future events and sends automated emails in bulk. Real-time dashboards track the candidate’s progress throughout the recruitment process.
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$10/User, Monthly
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$29 Quote-based
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Mobile
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Product Assistance

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Knowledge Base
24/7 Live Support
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Product Insights

  • Optimized Candidate Search: Find the perfect fit faster with advanced search filters, candidate matching algorithms, and a talent pool database.
  • Seamless Candidate Experience: Impress candidates with a branded career site, automated communication, and personalized interview scheduling.
  • Streamlined Hiring Process: Automate workflows, reduce paperwork, and accelerate hiring decisions with customizable hiring pipelines.
  • Improved Collaboration: Foster team collaboration with shared candidate profiles, real-time updates, and integrated messaging.
  • Data-Driven Insights: Make informed decisions with comprehensive analytics, performance tracking, and customizable reports.
  • Cost Savings: Reduce recruiting expenses by automating tasks, optimizing candidate sourcing, and reducing time-to-hire.
  • Scalability and Flexibility: Adapt to changing hiring needs with a scalable platform that supports multiple locations, job boards, and user roles.
  • Enhanced Candidate Engagement: Engage candidates throughout the hiring process with personalized emails, automated follow-ups, and social media integration.
  • Compliance and Security: Ensure data privacy and compliance with industry regulations, including GDPR and EEOC guidelines.
  • Exceptional Support: Receive dedicated support from industry experts, including onboarding, training, and ongoing assistance.
  • Improved Candidate Quality: Attract and hire top talent by showcasing your company culture, streamlining the application process, and providing a positive candidate experience.
  • Increased Hiring Efficiency: Reduce the time-to-hire by up to 50% with automated workflows, optimized candidate matching, and streamlined communication.
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  • Automated Applicant Tracking and Recruitment:  Enables companies to automate the recruitment process. The AI-powered, innovative automation capabilities aid in selecting the best match for a particular position. 
  • Synchronize Communication:  Synchronize e-mail communication with the candidates through mail clients like Outlook or Thunderbird. Send automated bulk emails with predefined email templates. 
  • Visualize the Hiring Pipeline:  Visualize the hiring process, track candidates throughout the recruitment workflow and move them from one stage to the next. 
  • Sync Company Website: Sync jobs on the business website by integrating it with the software. 
  • Single Source-of-Truth: Store all the candidate and client records in one place to facilitate hassle-free communication and conduct an effective search while retrieving records. 
  • Access Real-Time Dashboards: Access real-time dashboards to visualize a complete picture of the recruitment process and track active jobs and leads. 
  • Hire-on-the-Go: Hire on the go with the optimized mobile platform. It has an intuitive interface that provides a straightforward candidate experience. 
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  • AI-powered resume screening: Quickly and accurately filter candidates based on specific criteria, reducing bias and saving time.
  • Candidate relationship management (CRM): Manage all candidate interactions in one central location, nurturing relationships and streamlining the hiring process.
  • Collaborative hiring: Facilitate seamless collaboration among hiring managers, recruiters, and teams, ensuring a cohesive hiring experience.
  • Job requisition management: Easily create and manage job requisitions, automating the process and ensuring consistency.
  • Interview scheduling: Schedule and manage interviews efficiently, reducing back-and-forth communication and improving candidate experience.
  • Performance tracking: Track key metrics such as time-to-hire, candidate quality, and recruiter performance, providing valuable insights for improvement.
  • Customizable dashboards: Tailor dashboards to specific needs, providing real-time visibility into key hiring metrics.
  • Mobile accessibility: Access and manage recruitment activities on the go, ensuring flexibility and productivity.
  • Seamless integrations: Integrate with popular HR and applicant tracking systems (ATS) to streamline workflows and enhance data sharing.
  • Automated onboarding: Streamline the onboarding process by automating tasks such as document collection, background checks, and welcome emails.
  • Candidate experience tracking: Track candidate feedback and satisfaction throughout the hiring process, ensuring a positive and engaging experience.
  • Compliance and security: Adhere to industry regulations and ensure data privacy with robust compliance and security measures.
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  • Reporting: Make clear, data-driven decisions with your team using in-built reporting tools that provide a graphical display and export capabilities. 
  • AI-Based Profile Matching: Select the best candidate for the job with AI-based profile matching. A unique applicant score is assigned to each candidate’s resume based on their skills and other significant criteria that match the job description, then the profile is shortlisted. AI-powered technology helps send automated emails to the candidates. 
  • Promote Open Positions: Promote job opportunities on social networks and job boards with a couple of clicks This feature is supported by automation tools. 
  • Calculate Projected Experience: Automatically calculate the projected experience of the candidate with the resume import feature. For example, if the resume was imported three years ago, with the experience level mentioned as five years, the projected experience is eight years at the current point of time. This criterion helps the hiring managers make accurate decisions. 
  • Advanced Search Capabilities: Use the advanced search capabilities, including keyword search, boolean search, semantic search, contextual search, radius search, fuzzy search, proximity search and more. Radius search allows users to search for candidates in their vicinity with pin codes. 
  • Importing and Parsing Resumes: Import resumes with a simple drag and drop functionality from various social media channels, professional networking sites such as Linkedin, job boards or Gmail. Analyze resumes through an automated resume parser, which detects and captures the candidate’s key information without the need to enter the fields manually. 
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Product Ranking

#82

among all
Recruitment Software

#17

among all
Recruitment Software

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User Sentiment Summary

Great User Sentiment 1 reviews
Excellent User Sentiment 200 reviews
80%
of users recommend this product

12Twenty has a 'great' User Satisfaction Rating of 80% when considering 1 user reviews from 1 recognized software review sites.

92%
of users recommend this product

iSmartRecruit has a 'excellent' User Satisfaction Rating of 92% when considering 200 user reviews from 4 recognized software review sites.

n/a
4.8 (16)
4.0 (1)
4.58 (97)
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4.6 (83)
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3.7 (4)

Awards

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iSmartRecruit stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Easy-to-use interface: Navigating the platform is simple, with intuitive features and clear labeling.
Streamlined hiring process: From posting jobs to onboarding, 12Twenty automates tasks, reducing time and effort.
Powerful candidate matching: Advanced algorithms identify top candidates based on specific criteria, saving time and improving hiring quality.
Comprehensive candidate management: Store and organize candidate information, track progress, and schedule interviews seamlessly.
Collaboration tools: Team members can collaborate on candidate profiles, share notes, and provide feedback efficiently.
Mobile accessibility: Access and manage the platform from anywhere, ensuring a flexible and responsive hiring process.
Customizable templates: Create tailored job descriptions, interview questions, and offer letters to align with company branding.
Integration with other HR systems: Connect 12Twenty with existing HR tools to streamline data sharing and improve efficiency.
Real-time analytics: Monitor hiring metrics, track candidate progress, and identify areas for improvement.
Excellent customer support: Receive prompt and helpful assistance from the dedicated support team.
Cost-effective: 12Twenty offers flexible pricing plans that meet different budget requirements.
Proven track record: Numerous companies have successfully used 12Twenty to enhance their recruitment processes.
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Technical Support: The support team is knowledgeable and responsive in providing technical assistance, according to 100% of users.
User-friendly: According to 100% of users who reviewed this pro, the solution is user-friendly.
Robust ATS: It possesses advanced features to keep track of the candidate and client in communication from one place, according to 100% of users.
Integration: About 60% of users who mentioned this pro said it facilitates smooth integration with the web, email and social media sites.
Reporting and Analytics: Regarding this feature, approximately 75% of users said that it has advanced reporting and analytics capabilities.
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Limited Integrations: Integrates with a narrow range of applicant tracking systems (ATS) and other HR software, hindering data sharing and workflow efficiency.
Incomplete Candidate Profiles: Fails to capture a comprehensive view of candidates, lacking key information such as skills, experience, and availability.
Rigid Interview Scheduling: Lacks flexibility in scheduling interviews, making it difficult to accommodate candidates' availability and urgent hiring needs.
Limited Customization Options: Offers minimal customization capabilities, restricting users from tailoring the platform to their specific recruitment processes.
Inaccurate Candidate Matching: The matching algorithm sometimes fails to identify suitable candidates, resulting in missed opportunities for top talent.
Poor Candidate Communication: Lacks robust communication tools, making it challenging to engage and nurture candidates throughout the hiring process.
Lack of Collaboration Features: Limited collaboration tools hinder seamless communication and coordination among hiring teams.
Insufficient Reporting Capabilities: Offers limited reporting and analytics, making it difficult to track recruitment metrics and identify areas for improvement.
High Pricing: The cost of the platform can be prohibitive for some organizations, especially small businesses with limited budgets.
Steep Learning Curve: The interface and functionality can be complex and time-consuming to learn, requiring significant training and support.
Frequent Technical Issues: Users experience intermittent technical glitches and downtime, disrupting the recruitment process.
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Search Capabilities: The search function should be more advanced, according to 50% of users.
Resume Parsing: According to 50% of users who reviewed this con, resume parsing isn’t done effectively.
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12Twenty's modern, user-friendly interface has garnered high praise from users, who find it easy to navigate and visually appealing. However, some users have reported occasional technical glitches and slow loading times, which can be frustrating when working with time-sensitive hiring needs. Compared to similar products, 12Twenty's standout feature is its customizable reporting capabilities. Users appreciate the flexibility to create tailored reports that provide valuable insights into their hiring processes. Additionally, 12Twenty's integration with other popular HR software tools is a major advantage, streamlining workflows and reducing the need for manual data entry. Overall, 12Twenty is a solid choice for organizations seeking a comprehensive and user-friendly recruitment software. Its customizable reporting and seamless integrations make it a powerful tool for optimizing hiring processes. However, organizations should be aware of the occasional technical issues and ensure their IT infrastructure can support the software's demands.

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The robust ATS provides innumerable customization options and comprehensive integration options. It has powerful search and data migration capabilities. However, few users believe the UI/UX can be improved to provide an impeccable candidate experience.

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