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iCIMS vs 12Twenty

Last Updated: November 18th, 2024

Our analysts compared iCIMS vs 12Twenty based on data from our 400+ point analysis of Recruitment Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

ICIMS is a cloud-based, three-product recruitment suite that can be used together or separately and can integrate with current HR or ATS. It’s designed to help medium to large businesses attract and hire talented candidates for open positions within their organization.

Assisting with every step, from screening applicants to onboarding new employees, it’s able to streamline the recruiting process from start to finish. A user-friendly interface enhances users’ ability to expand their team with the best talent and makes it easy for candidates to find and apply for open positions.

12Twenty is a cloud-based recruitment software that streamlines and automates the hiring process for organizations. It provides tools for candidate sourcing, applicant tracking, and talent management. The software is designed to help recruiters find, engage, and hire top talent quickly and efficiently.

12Twenty is well-suited for businesses of all sizes, from small startups to large enterprises. It is particularly beneficial for companies that are looking to improve their hiring efficiency, reduce costs, and enhance their candidate experience.

Key benefits of 12Twenty include its user-friendly interface, robust candidate management capabilities, and seamless integration with other HR systems. Popular features include automated candidate sourcing, interview scheduling, and offer letter generation. User experiences indicate that 12Twenty is a valuable tool for streamlining the recruitment process and improving hiring outcomes.

Pricing for 12Twenty varies depending on the size of the organization and the number of users. It is typically priced on a per-user, per-month basis.

$5,000 Monthly, Quote-based

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$10/User, Monthly

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Tailored to your specific needs

Small

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Chromebook

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Cloud

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Mobile

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Product Assistance

Documentation

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Documentation

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24/7 Live Support

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Product Insights

Collaborate Effectively: Document candidate information and share it with the team for a more collaborative review of candidates. Track metrics such as source of hire, time to fill and cost per hire, giving the team a high-level overview of the hiring process.
Improve Recruiting: By leveraging data and recruiting metrics, the system provides insights into the entire recruiting process. This allows recruiters and HR managers to recognize the process’ shortcomings and make changes to improve the process.
Boost ROI: Track which sources candidates come from, enabling businesses to target their recruitment marketing tactics towards platforms that will yield the best results.
Scalable: ICIMS can scale with the growth of a company, making it an excellent long-term solution for growing businesses looking to add new team members.
Maintain Consistent Branding: Access customizable templates to design career sites with branding that aligns with the organization’s website.

Optimized Candidate Search: Find the perfect fit faster with advanced search filters, candidate matching algorithms, and a talent pool database.
Seamless Candidate Experience: Impress candidates with a branded career site, automated communication, and personalized interview scheduling.
Streamlined Hiring Process: Automate workflows, reduce paperwork, and accelerate hiring decisions with customizable hiring pipelines.
Improved Collaboration: Foster team collaboration with shared candidate profiles, real-time updates, and integrated messaging.
Data-Driven Insights: Make informed decisions with comprehensive analytics, performance tracking, and customizable reports.
Cost Savings: Reduce recruiting expenses by automating tasks, optimizing candidate sourcing, and reducing time-to-hire.
Scalability and Flexibility: Adapt to changing hiring needs with a scalable platform that supports multiple locations, job boards, and user roles.
Enhanced Candidate Engagement: Engage candidates throughout the hiring process with personalized emails, automated follow-ups, and social media integration.
Compliance and Security: Ensure data privacy and compliance with industry regulations, including GDPR and EEOC guidelines.
Exceptional Support: Receive dedicated support from industry experts, including onboarding, training, and ongoing assistance.
Improved Candidate Quality: Attract and hire top talent by showcasing your company culture, streamlining the application process, and providing a positive candidate experience.
Increased Hiring Efficiency: Reduce the time-to-hire by up to 50% with automated workflows, optimized candidate matching, and streamlined communication.

Google Integrations: Connect with candidates directly through Google. ICIMS connects through the popular search engine, reducing costs and improving the overall applicant experience.
White Labeling: The system supports branding all communication with candidates. Users can also import information from their social media and upload resumes using Google Drive, Dropbox or OneDrive.
Job Posting: Post unlimited jobs across a variety of job boards. One-click posting allows recruiters to easily post jobs on multiple sites to find the best candidates.
Mobile: With the Advanced Communications Suite, recruiters can leverage the benefits of text messaging, live chat and artificial intelligence. This feature allows users to consolidate all communications in one place.
Onboarding: By storing and tracking forms, iCIMS Recruit can automate onboarding. The system also assists with completing I-9’s and e-verify submissions for new hires.
Reporting and Analytics: By providing 360-degree visibility into the recruitment and hiring process, it gives users insights into what processes are working well for the organization and which processes can be improved.

AI-powered resume screening: Quickly and accurately filter candidates based on specific criteria, reducing bias and saving time.
Candidate relationship management (CRM): Manage all candidate interactions in one central location, nurturing relationships and streamlining the hiring process.
Collaborative hiring: Facilitate seamless collaboration among hiring managers, recruiters, and teams, ensuring a cohesive hiring experience.
Job requisition management: Easily create and manage job requisitions, automating the process and ensuring consistency.
Interview scheduling: Schedule and manage interviews efficiently, reducing back-and-forth communication and improving candidate experience.
Performance tracking: Track key metrics such as time-to-hire, candidate quality, and recruiter performance, providing valuable insights for improvement.
Customizable dashboards: Tailor dashboards to specific needs, providing real-time visibility into key hiring metrics.
Mobile accessibility: Access and manage recruitment activities on the go, ensuring flexibility and productivity.
Seamless integrations: Integrate with popular HR and applicant tracking systems (ATS) to streamline workflows and enhance data sharing.
Automated onboarding: Streamline the onboarding process by automating tasks such as document collection, background checks, and welcome emails.
Candidate experience tracking: Track candidate feedback and satisfaction throughout the hiring process, ensuring a positive and engaging experience.
Compliance and security: Adhere to industry regulations and ensure data privacy with robust compliance and security measures.

Product Ranking

#5

among all
Recruitment Software

#82

among all
Recruitment Software

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Analyst Rating Summary

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User Sentiment Summary

83%

of users recommend this product

iCIMS has a 'great' User Satisfaction Rating of 83% when considering 1425 user reviews from 5 recognized software review sites.

80%

of users recommend this product

12Twenty has a 'great' User Satisfaction Rating of 80% when considering 1 user reviews from 1 recognized software review sites.

5.0 (14)

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4.1 (439)

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4.3 (725)

4.0 (1)

4.4 (44)

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3.5 (203)

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Awards

Synopsis of User Ratings and Reviews

Reporting: The reporting feature is incredibly robust and provides valuable recruiting insights, according to 87% of users.

UE: According to 90% of users who reviewed this pro, the system is easy to navigate and a friendly user experience comes once users are trained up.

Support: About 95% of users who mentioned this pro said customer support is very friendly, helpful and responsive.

Customization: Regarding this feature, approximately 94% of users said that customizations allow users to adapt the system to their needs.

Functionality: According to 80% of users who reviewed this, the system is equipped with robust functionality that can manage the entire recruiting process.

Easy-to-use interface: Navigating the platform is simple, with intuitive features and clear labeling.

Streamlined hiring process: From posting jobs to onboarding, 12Twenty automates tasks, reducing time and effort.

Powerful candidate matching: Advanced algorithms identify top candidates based on specific criteria, saving time and improving hiring quality.

Comprehensive candidate management: Store and organize candidate information, track progress, and schedule interviews seamlessly.

Collaboration tools: Team members can collaborate on candidate profiles, share notes, and provide feedback efficiently.

Mobile accessibility: Access and manage the platform from anywhere, ensuring a flexible and responsive hiring process.

Customizable templates: Create tailored job descriptions, interview questions, and offer letters to align with company branding.

Integration with other HR systems: Connect 12Twenty with existing HR tools to streamline data sharing and improve efficiency.

Real-time analytics: Monitor hiring metrics, track candidate progress, and identify areas for improvement.

Excellent customer support: Receive prompt and helpful assistance from the dedicated support team.

Cost-effective: 12Twenty offers flexible pricing plans that meet different budget requirements.

Proven track record: Numerous companies have successfully used 12Twenty to enhance their recruitment processes.

Implementation: Implementation can be complex because there’s a learning curve, according to 67% of users.

Resume Management: According to 100% of users who reviewed this con, the resume management feature poses frequent issues and isn’t the best solution on the market.

Limited Integrations: Integrates with a narrow range of applicant tracking systems (ATS) and other HR software, hindering data sharing and workflow efficiency.

Incomplete Candidate Profiles: Fails to capture a comprehensive view of candidates, lacking key information such as skills, experience, and availability.

Rigid Interview Scheduling: Lacks flexibility in scheduling interviews, making it difficult to accommodate candidates' availability and urgent hiring needs.

Limited Customization Options: Offers minimal customization capabilities, restricting users from tailoring the platform to their specific recruitment processes.

Inaccurate Candidate Matching: The matching algorithm sometimes fails to identify suitable candidates, resulting in missed opportunities for top talent.

Poor Candidate Communication: Lacks robust communication tools, making it challenging to engage and nurture candidates throughout the hiring process.

Lack of Collaboration Features: Limited collaboration tools hinder seamless communication and coordination among hiring teams.

Insufficient Reporting Capabilities: Offers limited reporting and analytics, making it difficult to track recruitment metrics and identify areas for improvement.

High Pricing: The cost of the platform can be prohibitive for some organizations, especially small businesses with limited budgets.

Steep Learning Curve: The interface and functionality can be complex and time-consuming to learn, requiring significant training and support.

Frequent Technical Issues: Users experience intermittent technical glitches and downtime, disrupting the recruitment process.

ICIMS is a top-rated recruitment system - with satisfied customers, only two ‘cons’ were identified versus five ‘pros’ throughout the review synopsis process. While reporting was reviewed as highly robust, some users complained that custom reports were difficult to create. The system comes with intuitive navigation and top-notch support, but users said customizations can be difficult to manage without prior IT experience and a couple of reviewers mentioned that there are some core recruiting processes that are left out in terms of functionality.

12Twenty's modern, user-friendly interface has garnered high praise from users, who find it easy to navigate and visually appealing. However, some users have reported occasional technical glitches and slow loading times, which can be frustrating when working with time-sensitive hiring needs. Compared to similar products, 12Twenty's standout feature is its customizable reporting capabilities. Users appreciate the flexibility to create tailored reports that provide valuable insights into their hiring processes. Additionally, 12Twenty's integration with other popular HR software tools is a major advantage, streamlining workflows and reducing the need for manual data entry. Overall, 12Twenty is a solid choice for organizations seeking a comprehensive and user-friendly recruitment software. Its customizable reporting and seamless integrations make it a powerful tool for optimizing hiring processes. However, organizations should be aware of the occasional technical issues and ensure their IT infrastructure can support the software's demands.

Screenshots

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FAQ

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