iCIMS vs Crelate

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Our analysts compared iCIMS vs Crelate based on data from our 400+ point analysis of Recruitment Software, user reviews and our own crowdsourced data from our free software selection platform.

Crelate Software Tool

Product Basics

ICIMS is a cloud-based, three-product recruitment suite that can be used together or separately and can integrate with current HR or ATS. It’s designed to help medium to large businesses attract and hire talented candidates for open positions within their organization.

Assisting with every step, from screening applicants to onboarding new employees, it’s able to streamline the recruiting process from start to finish. A user-friendly interface enhances users’ ability to expand their team with the best talent and makes it easy for candidates to find and apply for open positions.
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Crelate Talent is an applicant tracking system (ATS) and recruiting CRM that’s designed with tools to power the entire recruiting process. It comes with a free parsing capability and numerous job board integrations to keep your pipeline full as well as drag-and-drop workflows to simplify pipeline and candidate management. In-app call, text, email and scheduling reduce task switching and increase efficiencies. Robust reporting helps managers track team progress, make real-time business decisions and communicate progress to hiring authorities.

Integration partners, such as Okata, Hiretual, RingCentral, Checkr, Zapier and many more are available.
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$5,000 Monthly, Quote-based
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$99/User, Monthly
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Windows
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Android
Chromebook
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Product Assistance

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Knowledge Base
24/7 Live Support
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Product Insights

  • Collaborate Effectively: Document candidate information and share it with the team for a more collaborative review of candidates. Track metrics such as source of hire, time to fill and cost per hire, giving the team a high-level overview of the hiring process. 
  • Improve Recruiting: By leveraging data and recruiting metrics, the system provides insights into the entire recruiting process. This allows recruiters and HR managers to recognize the process’ shortcomings and make changes to improve the process. 
  • Boost ROI: Track which sources candidates come from, enabling businesses to target their recruitment marketing tactics towards platforms that will yield the best results. 
  • Scalable:  ICIMS can scale with the growth of a company, making it an excellent long-term solution for growing businesses looking to add new team members. 
  • Maintain Consistent Branding: Access customizable templates to design career sites with branding that aligns with the organization’s website. 
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  • Manage the Candidate Pipeline: With workflow automation, applicant tracking capabilities and more, users can manage and visualize the entire candidate pipeline. This simplifies the recruiting process, reducing manual labor and saving time. 
  • Optimize Operations: Data management capabilities give users insight into their applicant data.  
  • Collaborate with Colleagues: The centralized system for tracking applicants, task management capabilities and note-taking tools encourage collaboration among colleagues. 
  • Stay in-the-know:  With note-taking capabilities, automated reminders and scheduling tools, Crelate is designed to ensure that its users never forget an applicant, appointment or anything else involved in the recruiting process.  
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  • Google Integrations:  Connect with candidates directly through Google. ICIMS connects through the popular search engine, reducing costs and improving the overall applicant experience. 
  • White Labeling: The system supports branding all communication with candidates. Users can also import information from their social media and upload resumes using Google Drive, Dropbox or OneDrive. 
  • Job Posting: Post unlimited jobs across a variety of job boards. One-click posting allows recruiters to easily post jobs on multiple sites to find the best candidates.  
  • Mobile:  With the Advanced Communications Suite, recruiters can leverage the benefits of text messaging, live chat and artificial intelligence. This feature allows users to consolidate all communications in one place. 
  • Onboarding: By storing and tracking forms, iCIMS Recruit can automate onboarding. The system also assists with completing I-9’s and e-verify submissions for new hires. 
  • Reporting and Analytics:  By providing 360-degree visibility into the recruitment and hiring process, it gives users insights into what processes are working well for the organization and which processes can be improved. 
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  • Candidate Data Management: Crelate allows users to organize candidate information in a way that makes sense for them. Candidate data can be divided up with tags, activities, notes and tasks. A drag-and-drop workflow allows users to customize the tracking process for their applicants.  
  • Data Visualization: The dashboard and UI provide users with an understanding of their applicant data. The system can color code, add gradients and tags, and automate the recruiting workflow. 
  • Applicant Activity Stream: With the applicant tracking stream, users can manage all interactions with applicants. It comes with tools for collaboration, note-taking, scheduling and interviewing. 
  • Recruiting Workflow: Manage, assign and remind users of tasks. Workflow automation helps users save time on repetitive recruiting tasks. 
  • Boolean Search: Advanced boolean searches allow users to search by tag, save search criteria and quickly take action on results. 
  • Email Applicant Tracking: Crelate integrates with your email provider of choice. Users can parse resumes and contacts, send bulk emails, create templates, view open and click rates, schedule email campaigns and send meeting invitations that sync with the calendar tool.  
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Product Ranking

#5

among all
Recruitment Software

#58

among all
Recruitment Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Applicant Tracking Candidate Assessment & Evaluation Career Websites Communications Interview & Offer Management Onboarding Platform Features Talent Sourcing 60 54 89 86 80 97 93 82 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 1425 reviews
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83%
of users recommend this product

iCIMS has a 'great' User Satisfaction Rating of 83% when considering 1425 user reviews from 5 recognized software review sites.

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5.0 (14)
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4.1 (439)
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4.3 (725)
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4.4 (44)
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3.5 (203)
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Awards

SelectHub research analysts have evaluated iCIMS and concluded it deserves the award for the Best Overall Recruitment Software available today.

Analysts' Pick Award

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Synopsis of User Ratings and Reviews

Reporting: The reporting feature is incredibly robust and provides valuable recruiting insights, according to 87% of users.
UE: According to 90% of users who reviewed this pro, the system is easy to navigate and a friendly user experience comes once users are trained up.
Support: About 95% of users who mentioned this pro said customer support is very friendly, helpful and responsive.
Customization: Regarding this feature, approximately 94% of users said that customizations allow users to adapt the system to their needs.
Functionality: According to 80% of users who reviewed this, the system is equipped with robust functionality that can manage the entire recruiting process.
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Customizable: Users appreciate the ability to tailor the platform to their specific workflows and preferences, including custom fields, pipelines, and automations.
ATS + CRM: Crelate effectively combines applicant tracking (ATS) and customer relationship management (CRM) functionalities, providing a comprehensive solution for managing both candidates and client relationships.
Integrations: The platform offers various integrations with popular tools such as Outlook, Gmail, and LinkedIn, streamlining workflows and enhancing productivity.
Reporting: Crelate provides robust reporting capabilities, enabling users to gain insights into their recruitment processes, track key metrics, and make data-driven decisions.
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Implementation: Implementation can be complex because there’s a learning curve, according to 67% of users.
Resume Management: According to 100% of users who reviewed this con, the resume management feature poses frequent issues and isn’t the best solution on the market.
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Customization Limitations: The platform's customization options might not be sufficient for complex workflows or unique recruitment processes, potentially requiring workarounds or compromises.
Usability Challenges: Some users find the interface to be less intuitive than other applicant tracking systems, leading to a steeper learning curve and potential inefficiencies.
Reporting Functionality: While Crelate offers reporting capabilities, some users note that generating specific or customized reports can be cumbersome, potentially hindering data analysis and decision-making.
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ICIMS is a top-rated recruitment system - with satisfied customers, only two ‘cons’ were identified versus five ‘pros’ throughout the review synopsis process. While reporting was reviewed as highly robust, some users complained that custom reports were difficult to create. The system comes with intuitive navigation and top-notch support, but users said customizations can be difficult to manage without prior IT experience and a couple of reviewers mentioned that there are some core recruiting processes that are left out in terms of functionality.

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Crelate seems to be a bit of a mixed bag, with users highlighting both its strengths and weaknesses. On the plus side, it's lauded for its robust customization options, allowing businesses to tailor the platform to their specific workflows and needs. The applicant tracking system and built-in email capabilities are also a hit, streamlining communication and keeping everything organized in one place. However, users point out that Crelate can have a steep learning curve, especially for those new to applicant tracking systems. The interface, while customizable, is sometimes described as clunky and outdated. Some users also mention occasional glitches and a lack of certain advanced features found in competitors like Bullhorn and JobAdder. So, who's the ideal candidate for Crelate? It appears to be a good fit for small to medium-sized businesses that value customization and an integrated experience for applicant tracking and communication. Larger enterprises or those needing cutting-edge features might find it lacking. Ultimately, it's crucial to weigh the pros and cons against your specific requirements before making a decision. Remember, the software landscape is constantly evolving, so it's always a good idea to check for the latest updates and user reviews.

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Screenshots

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