ZipRecruiter vs Greenhouse

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Our analysts compared ZipRecruiter vs Greenhouse based on data from our 400+ point analysis of Recruitment Software, user reviews and our own crowdsourced data from our free software selection platform.

ZipRecruiter Software Tool

Product Basics

ZipRecruiter is an AI-based hiring platform that immerses users into a vast network of job boards and career sites. It offers advanced candidate sourcing features like smart candidate matching technology, integrations and sponsored reach to enable fast hiring. Mobile capability and data-driven strategies assist hiring managers to find top talent for open jobs.
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Greenhouse Recruiting is a comprehensive recruitment software suite designed to help businesses attract and hire candidates. It offers a structured and scalable approach to recruiting with integrations.

The platform holds the number two spot on our overall best recruiting software list. It has earned top rankings in applicant tracking, integrations and extensibility, and platform capabilities. Additionally, it ranks in the top five for communications, onboarding and talent sourcing.

It’s suitable for all business sizes across multiple locations. Key features include automated sourcing, scheduling, talent filtering and live reporting.

The platform automates repetitive tasks, cutting down on manual work. It provides clear visibility into the hiring pipeline, which helps prevent incomplete candidate tracking, productivity gaps and prolonged vacant positions.

An added bonus is its robust data-driven insights, which support better hiring decisions and improve DE&I practices by reducing unconscious bias.

Users appreciate Greenhouse Recruiting’s user-friendly design and intuitive interface. The majority also highly praise its responsive and knowledgeable customer support. In contrast, most note setting up custom reporting is challenging, and the mobile app lacks some desktop features.

Pricing starts at $5,000 per year and is quote-based. Currently, there’s no free trial available.

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$16/Job, Daily
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$5,000 Annually, Quote-based
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Product Insights

  • User-Friendly Platform: Create job posts with over 500 custom templates to choose from. Match with appropriate candidates by automatically scanning millions of profiles from multiple job boards. Track the process on the go with an optimized mobile app. 
  • Smarter Hiring: Learn from employer feedback with targeting technology and proactively invite qualified candidates with preferred skills and experience to apply. 
  • Attract Top Talent: Analyze numerous data points from applications and resumes to find the best match for the role. Access a larger talent pool from a network of over 100 job sites. 
  • Greater Efficiency: Target qualified candidates faster with special filters like location, category and age of resume. Source top profiles using the AI-driven platform, allowing time to shift focus to other activities. 
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  • Navigate Seamlessly: Hit the ground running. Users generally like Greenhouse's platform, finding it clean, intuitive and easy to use. They appreciate how simple it is to navigate stages, send emails and view resumes. Platform features almost have a perfect score of 97.
    • Stay Current: It's also worth noting that updates happen pretty frequently, and some users reached out for assistance to navigate changes.
  • Scale Enterprise Operations: Fuse your organization’s processes into the system through advanced data configuration and integrate it with your system. It’s built to work for an organization of any size or stage. Integrations and extensibility take the cake at 95/100.
  • Drive Improvement: Evaluate the hiring process, make informed decisions and track key metrics over time with analytics and reporting. Gather feedback with surveys to foster continuous progress.
  • Recruit Competitively: Create a seamless experience for candidates and stand out in the competitive job market. Represent your unique brand with customizable career pages and job boards. Talent sourcing earns a score of 84 (rhyme not intended).
  • Hire the Best Candidate: Stay organized with scorecards that help assess candidates’ skills and qualifications. Schedule automated interview reminders to ensure candidates have all the details, reducing no-shows.
  • Strengthen Relationships: Use the onboarding module to welcome new employees and become familiar with relevant tools. The CRM module helps nurture talent within your organization and supports your recruiting and hiring efforts.
  • Provide a Localized Experience: Conduct interviews, fill out scorecards and refer candidates to roles in their native language, including English, German, French, Spanish, Italian and Portuguese.
  • Optimize Interview Processes: Develop a robust interview plan to ensure candidates’ conversations are interesting and challenging while avoiding repetitive or irrelevant questions. Applicant tracking comes in at 85 out of 100.
  • Deliver Rejection Fairly: Send rejection emails using custom templates with reasons to maintain transparency, ensuring every candidate is treated respectfully.
  • Save Time on Repeat Resumes: Set a limit to block duplicate and spam applications, filtering out previously viewed or unnecessary info.
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  • Artificial Intelligence: Employ AI functions throughout the hiring process by matching the right job seeker to open roles and leveraging the most frequented channels to reach candidates. 
  • Market Analysis: Connect with dedicated specialists to conduct market analysis based on specified recruiting goals. Gain real-time data and actionable insights to devise hiring strategies and track progress. 
  • Featured Ads: Place ads strategically within emails using the Featured Employer option to improve visibility. Customize messaging and specified keywords to increase employer branding, reach and traffic to job ads. 
  • Resume Database: Access a database of more than 31 million resumes with an average of 380,000 resumes added per month. Match recruiters with applicants with an 80% success rate on the first day of posting, according to the vendor. 
  • One-Click Apply: Candidates can apply or respond to job posts with a single click from any device. Process applications faster and track progress with the mobile app. 
  • Branded Job Boards: Create customized job boards with JobBoard.io. Let users build, brand and monitor a customized job board with the white-label software service. Build a niche job board without the hassle of technical setup. 
  • ATS Integration: Create a higher functioning recruitment ecosystem by integrating the platform with an existing ATS. Ensure successful placements by navigating a familiar system to optimize application workflow. 
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  • Applicant Tracking: Use collaboration features like @mentions and shared application reviews, manage candidate pipelines, set detailed access permissions for stakeholders, and get notifications.
  • Hiring Structures: Take a data-driven approach to find the best candidates and reduce bias. Interview planning, prep kits and scorecards highlight key job attributes to keep your process organized.
  • Job Posts: Post jobs to LinkedIn in real time, which helps candidates apply more easily and pulls candidate information directly into Greenhouse.
  • Candidate Experience: Make an excellent first impression with productive interviews and surveys that let candidates share their experiences. Tailor the process with customizable career pages, job boards and email templates.
  • Analytics and Reporting: Access 30+ reports that integrate with Google Sheets or other business intelligence tools for collaboration and analysis.
    • Greenhouse Predicts: Opt for machine learning and predictive analytics with Greenhouse Predicts to quickly understand the likelihood of filling a position.
  • Mobile App: Prepare for a mobile meeting, access reports, provide feedback and stay in the loop with mobile notifications. Access interview prep kits, scorecards, a summary of open positions and candidate profiles anywhere.
  • Onboarding: Design a personalized welcome experience, create a consistent onboarding process and automate tedious tasks. Not sure if your onboarding process is the most effective? Find out through feedback and reporting tools.
    • Tailored Experience: Customize pages to create personalized onboarding for new hires. There's an option to drag and drop pages to match your preference. Automatically assign access by role.
  • Diversity and Inclusion: Ensure your hiring process is compliant and bias-free with scorecards comprising key performance attributes, consistent interviews and EEO data collection.
    • Reduced Bias: Use resume anonymization through AI to take out identifiable details like gender, photos and names. This helps cut down on unconscious bias in hiring, letting you focus on skills and qualifications that really count.
  • Video Conferencing Tools: Incorporate handy communication platforms such as Sparkhire and Zoom to make scheduling virtual interviews more seamless and hassle-free.
  • Data and Reports: Harness data to improve processes. Pipeline history reports spot bottlenecks, track milestones and show consistent metrics. A flexible pipeline helps you focus on the most effective hiring steps.
  • Branded Assets: Tailor the onboarding experience to match your company’s brand. Adjust details like the organization’s name, founding date, button colors and upload a logo for welcome pages.
  • Support Services: Ensure a smooth and effective user experience with a range of support and service options.
    • Customer Support: Provides alerts on new hiring trends, diverse problem-solving perspectives and tailored product configurations.
    • Technical Support: Handles tech-related issues, including troubleshooting, technical guidance and integration configurations.
    • Account Services: Guides you through best practices and strategic partnerships while also providing ongoing support.
    • Professional Services: Provides consulting for custom integrations and data migration to ensure best practices throughout your hiring process.
    • Learning Resources: Gives access to instructor-led training and self-paced learning materials 24/7.
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Product Ranking

#40

among all
Recruitment Software

#34

among all
Recruitment Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Applicant Tracking Candidate Assessment & Evaluation Career Websites Communications Interview & Offer Management Onboarding Platform Features Talent Sourcing 85 68 58 79 73 60 97 84 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 10241 reviews
Great User Sentiment 3422 reviews
84%
of users recommend this product

ZipRecruiter has a 'great' User Satisfaction Rating of 84% when considering 10241 user reviews from 1 recognized software review sites.

88%
of users recommend this product

Greenhouse has a 'great' User Satisfaction Rating of 88% when considering 3422 user reviews from 4 recognized software review sites.

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4.9 (18)
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4.4 (2391)
4.18 (10241)
4.5 (672)
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4.3 (341)

Awards

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SelectHub research analysts have evaluated Greenhouse and concluded it earns best-in-class honors for Applicant Tracking, Platform Features and Integrations & Extensibility.

Applicant Tracking Award
Platform Features Award
Integrations & Extensibility Award

Synopsis of User Ratings and Reviews

Wide Talent Pool Reach: Connects employers with a vast network of job seekers across various industries and experience levels, increasing the likelihood of finding suitable candidates.
AI Matching Technology: Leverages artificial intelligence to match job postings with qualified candidates, saving time and effort in the screening process.
Applicant Tracking System: Provides tools to manage the hiring process, from posting jobs to tracking applicants and scheduling interviews.
Employer Branding: Allows companies to create a profile showcasing their culture and values, attracting potential candidates.
Mobile Accessibility: Offers a mobile app for convenient job searching and candidate management on the go.
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User-Friendly UI: 88% of users found Greenhouse Recruiting intuitive and easy to navigate. Sending emails, checking scorecards and viewing resumes are all straightforward.
Adaptable Platform: Users value the platform’s continuous updates and new features, which adapt to evolving technology needs.
Helpful Customer Service: 86% of users praise customer support for being effective and providing great training resources. The support team has been described as friendly, helpful and efficient.
Efficient Recruiting Features: A whopping 90% of users have a positive view of the recruiting and candidate experience features. They appreciate the platform's job board integrations, scorecards, scheduling tools and deadline reminders.
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Limited Organic Reach: ZipRecruiter primarily functions as a paid platform, meaning visibility for job postings can be restricted without a paid plan. This can be a significant drawback for smaller businesses or those with limited recruitment budgets.
Application Quality Concerns: Some users have reported receiving a high volume of irrelevant or unqualified applications, potentially due to the broad reach of the platform and its ease of application submission. This can lead to increased time spent sifting through applications to identify suitable candidates.
Pricing Structure: ZipRecruiter's pricing structure can be complex and may vary based on factors such as job posting duration, number of postings, and desired features. This can make it challenging for businesses to accurately predict and budget for recruitment costs.
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Limited Mobile App: Users generally find the mobile app less effective than the desktop version. Some users noted resumes open in an external browser and require downloading to view.
Challenging Reporting: Users have mixed feelings about reporting features. Despite improvements like live reports and better tracking of company metrics, 64% still face challenges. Setting up custom reports can be tricky, and users still have trouble seeing the full pipeline, specifically for candidates who were interviewed but rejected.
Underwhelming Customization: Some users feel that while Greenhouse is customizable, certain features like scorecards and specific data points could benefit from further customization options.
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Let's dive into the world of ZipRecruiter and see what users have been saying about it lately. ZipRecruiter seems to be a bit of a mixed bag, with some users singing its praises and others, well, not so much. Let's break it down. One of the things that users consistently point out as a strength is ZipRecruiter's user-friendly interface. It's easy to navigate, even for those who aren't exactly tech-savvy. This is a big plus, as it means you can spend less time fiddling with the software and more time actually finding the right candidates. Another major advantage is ZipRecruiter's extensive candidate database. With millions of potential hires at your fingertips, you're more likely to find the perfect fit for your open positions. And let's not forget about the AI-powered matching technology, which helps to connect you with candidates who have the skills and experience you're looking for. This can save you a ton of time and effort in the long run. However, it's not all sunshine and rainbows with ZipRecruiter. Some users have expressed concerns about the cost, which can be a bit steep, especially for smaller businesses. Additionally, there have been some complaints about the quality of customer support. So, if you're someone who values having a responsive support team, you might want to keep that in mind. Another potential drawback is that while the AI matching can be a time-saver, it's not perfect. You might still need to do some manual screening to ensure you're getting the best candidates. So, who is ZipRecruiter best suited for? Well, it seems like it could be a good option for businesses of all sizes that are looking for a user-friendly platform with a large candidate pool. However, if you're on a tight budget or require top-notch customer support, you might want to explore other options. Ultimately, the best way to decide if ZipRecruiter is right for you is to give it a try and see how it works for your specific needs. Keep in mind that pricing and features can change over time, so it's always a good idea to check the latest information on their website.

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Greenhouse Recruiting stands out with its user-friendly, intuitive and clean interface, earning it a near-perfect score of 97/100 for usability.It’s scalable, fitting all business sizes with its advanced data configuration and integration capabilities, scoring 95/100 for extensibility. Plus, it's in our top five for communications, onboarding and talent sourcing.I found Greenhouse Recruiting's platform to be straightforward for managing the hiring process.I liked how easy it looked to keep track of upcoming interviews and pending applications.Creating a job post is simple. You can start from scratch or use an existing template. They even have templates for offer letters and emails to get the ball rolling. The job post prompts are designed to guide you through the process, so even if you’re new to this, you won’t feel overwhelmed.Just fill in the details like position, department, experience level, number of openings, salary and employment type. Plus, you can add any notes for the interview team—things like who will be on the team, the mission statement, what sets the role apart, specific responsibilities and key questions to ask.The Candidate Scorecard is where you list the skills, personality traits and qualifications you’re looking for. If the standard template doesn’t fit your needs, you can customize it. For instance, you might want to add fields for availability and set up dropdown options for different shifts.For managing interviews, you can tweak the stages and alerts to fit your process. Greenhouse comes with default stages, but you can edit them by clicking the pencil icon, maybe changing "Application Review" to "Candidate Evaluation" if that suits you better. You can drag and drop stages to reorder them or add new ones, and even send tests like a Codility Test to candidates.One of the best features is the automation. Greenhouse will alert you when it's time to move candidates to the next stage, so you avoid delays in the hiring process. Check your daily tasks on the right side of the homepage.When you’re viewing job posts, you have the option to toggle the post live or closed with just a click. If you need to reopen a position, you can make it live again quickly. You can also edit job descriptions or titles with the pencil icon.To add a new job post, just hit "Add Job Post" in the upper right corner. You can also select a default email message to be sent automatically to candidates after they apply. If a candidate applies more than once, their profiles are merged for more efficient tracking.It lets you push job posts to major job boards like Indeed, Glassdoor and LinkedIn Limited so you get good visibility.Request availability by phone or email. After that, scheduling interviews is a breeze; you’ll see your suggested times alongside the candidate’s availability and click the “Schedule Interview” button below to book it.It also doubles as a collaboration tool, letting team members share interview notes and rate candidates.Overall, Greenhouse Recruiting is popular recruiting software with collaborative features to help keep everything organized. It’s ideal for companies looking to manage job postings, track applicants and ensure efficient hiring practices.

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