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GoToMyPC vs TeamViewer Remote

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Our analysts compared GoToMyPC vs TeamViewer Remote based on data from our 400+ point analysis of Remote Desktop Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Benefits & Features Analyst Summary Screenshots
GoToMyPC Software Tool
TeamViewer Remote Software Tool
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Product Basics

GoToMyPC is a sophisticated remote desktop software that enables users to access their computers from any location with an internet connection. It is particularly beneficial for professionals who require seamless access to their office computers while traveling or working from home. Industries such as IT support, finance, and healthcare find it especially useful due to its robust security features and ease of use. Users appreciate its intuitive interface, reliable performance, and the ability to transfer files effortlessly between devices. GoToMyPC stands out for its high-speed connectivity and minimal lag, ensuring a smooth remote experience. Pricing details are not explicitly available, so potential users are encouraged to contact SelectHub for a tailored quote. Overall, GoToMyPC is praised for its dependability and user-friendly design, making it a preferred choice for remote desktop solutions.
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TeamViewer Remote is a sophisticated software solution designed for seamless remote access and management of devices. It is particularly well-suited for IT professionals, customer support teams, and industries requiring remote troubleshooting, such as healthcare and finance. The software's standout features include high-definition video conferencing, secure file transfer, and cross-platform compatibility, allowing users to connect across various operating systems effortlessly. Users appreciate its intuitive interface and robust security measures, which include end-to-end encryption and two-factor authentication. Compared to similar products, TeamViewer Remote is often praised for its reliability and ease of use, making it a preferred choice for businesses of all sizes. Pricing details can vary based on the number of users and specific needs, so it's advisable to contact SelectHub for a tailored quote. Overall, TeamViewer Remote offers a comprehensive and user-friendly solution for remote access and support needs.
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Product Assistance

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Product Insights

  • Increased Productivity: Access your work computer from anywhere, allowing you to complete tasks without being physically present in the office. This flexibility can lead to more efficient use of time, especially during travel or unexpected events.
  • Enhanced Collaboration: Share your screen with colleagues in real-time, facilitating seamless collaboration on projects and presentations, regardless of geographical location.
  • Secure Access: Benefit from robust security measures, including end-to-end encryption and two-factor authentication, ensuring that your data remains protected during remote sessions.
  • Cost Savings: Reduce the need for physical office space and resources by enabling remote work, which can lead to significant savings on overhead costs such as utilities and office supplies.
  • Business Continuity: Maintain operations during emergencies or disruptions by allowing employees to access their workstations remotely, ensuring that critical business functions continue uninterrupted.
  • Improved Work-Life Balance: Empower employees to work from home or other convenient locations, helping them balance professional responsibilities with personal commitments more effectively.
  • Easy Setup and Use: Quickly install and configure the software without the need for extensive IT support, making it accessible for users with varying levels of technical expertise.
  • Cross-Platform Compatibility: Access your desktop from a variety of devices, including PCs, Macs, tablets, and smartphones, ensuring flexibility and convenience for users with different technology preferences.
  • Real-Time Support: Provide immediate assistance to clients or team members by remotely accessing their computers to troubleshoot issues, enhancing customer service and support efficiency.
  • Scalability: Easily scale the solution to accommodate growing business needs, whether you're adding new users or expanding to new locations, without significant infrastructure changes.
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  • Enhanced Productivity: TeamViewer Remote allows employees to access their work computers from anywhere, enabling them to complete tasks without being physically present in the office. This flexibility can lead to increased productivity as employees can work from home or while traveling.
  • Cost Efficiency: By reducing the need for physical travel and on-site IT support, businesses can save on travel expenses and minimize downtime, leading to significant cost savings over time.
  • Improved Collaboration: TeamViewer Remote facilitates seamless collaboration by allowing multiple users to access and work on the same system simultaneously, making it easier to share information and ideas in real-time.
  • Secure Connections: With end-to-end encryption and two-factor authentication, TeamViewer Remote ensures that all remote sessions are secure, protecting sensitive business data from unauthorized access.
  • Cross-Platform Compatibility: The software supports a wide range of operating systems, including Windows, macOS, Linux, iOS, and Android, ensuring that users can connect to any device regardless of the platform.
  • Scalability: TeamViewer Remote can easily scale to meet the needs of businesses of all sizes, from small startups to large enterprises, making it a versatile solution for growing companies.
  • Reduced Downtime: With the ability to quickly diagnose and resolve IT issues remotely, businesses can minimize downtime and maintain operational efficiency, ensuring that technical problems do not disrupt workflow.
  • Global Reach: TeamViewer Remote enables businesses to support clients and employees across the globe, breaking down geographical barriers and expanding the potential for international collaboration.
  • User-Friendly Interface: The intuitive design of TeamViewer Remote makes it easy for users of all technical skill levels to navigate and utilize its features, reducing the learning curve and increasing adoption rates.
  • Environmental Impact: By reducing the need for physical travel, TeamViewer Remote contributes to a lower carbon footprint, supporting corporate sustainability initiatives and environmental responsibility.
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  • Remote Access: Connect to your computer from anywhere with an internet connection, allowing you to work from home or while traveling.
  • File Transfer: Easily transfer files between your local and remote computers, ensuring you have access to necessary documents and resources.
  • Multi-Monitor Support: View and interact with multiple monitors connected to the remote computer, providing a seamless experience for users with complex setups.
  • Mobile Access: Use the GoToMyPC app on iOS and Android devices to access your computer on the go, offering flexibility and convenience.
  • Clipboard Sync: Copy and paste text and images between your local and remote computers, streamlining your workflow.
  • 256-Bit AES Encryption: Protect your data with robust encryption, ensuring secure connections and safeguarding sensitive information.
  • Guest Invite: Temporarily share access to your computer with others by sending a secure invitation link, facilitating collaboration and support.
  • Performance Monitoring: Monitor the performance of your remote sessions with real-time data, helping you identify and resolve connectivity issues.
  • Session Recording: Record your remote sessions for later review or training purposes, providing a valuable resource for documentation and analysis.
  • Customizable Shortcuts: Create keyboard shortcuts for frequently used commands, enhancing efficiency and productivity during remote sessions.
  • Wake-on-LAN: Wake up your sleeping computer remotely, ensuring you can access it even if it's not powered on when you need it.
  • Multi-User Access: Allow multiple users to access the same computer with individual accounts, supporting team collaboration and shared resources.
  • Remote Printing: Print documents from your remote computer to a local printer, maintaining productivity without needing to transfer files.
  • Two-Factor Authentication: Add an extra layer of security to your account with two-factor authentication, protecting against unauthorized access.
  • Admin Center: Manage user accounts, permissions, and settings from a centralized admin console, simplifying IT management for businesses.
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  • Cross-Platform Compatibility: Seamlessly connect across Windows, macOS, Linux, iOS, and Android devices.
  • High-Definition Video: Experience clear and crisp video quality during remote sessions.
  • File Transfer: Effortlessly transfer files of any size between connected devices with drag-and-drop functionality.
  • Multi-Monitor Support: View and control multiple monitors simultaneously, enhancing productivity in complex setups.
  • Wake-on-LAN: Remotely wake up sleeping devices, ensuring access even when systems are not actively running.
  • Session Recording: Record remote sessions for auditing, training, or documentation purposes.
  • Custom Branding: Personalize the interface with your company’s logo and colors for a professional appearance.
  • End-to-End Encryption: Secure your connections with AES 256-bit encryption, safeguarding sensitive data.
  • Remote Printing: Print documents from a remote device to a local printer without hassle.
  • Mobile Device Support: Access and control mobile devices, providing flexibility in managing various platforms.
  • Unattended Access: Set up devices for remote access without needing someone on the other end to grant permission.
  • Integrated Chat: Communicate in real-time with users during remote sessions through a built-in chat feature.
  • Scalable Licensing: Choose from a variety of licensing options to fit the needs of small teams or large enterprises.
  • Two-Factor Authentication: Enhance security with an additional layer of protection through two-factor authentication.
  • Remote Device Monitoring: Monitor device health and performance metrics to proactively address issues.
  • Service Queue: Manage and prioritize support requests efficiently with a structured service queue system.
  • Augmented Reality Support: Utilize AR capabilities to guide users through complex tasks with visual assistance.
  • API Integration: Integrate TeamViewer with existing systems and workflows using robust API support.
  • Session Timeout: Automatically end inactive sessions to maintain security and resource efficiency.
  • Custom Device Groups: Organize devices into groups for easier management and access control.
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Product Ranking

#6

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#17

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Remote Desktop Software

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Synopsis of User Ratings and Reviews

Reliable Connections: GoToMyPC consistently receives praise for its dependable connections, ensuring users can rely on it for important work tasks.
User-Friendly Interface: The software is designed with simplicity in mind, making it easy for users of all technical skill levels to navigate and utilize its features effectively.
Strong Security: GoToMyPC prioritizes security with robust encryption, multi-factor authentication, and other measures to protect sensitive data during remote sessions.
Fast Performance: Users experience high-speed connections and minimal lag, allowing for smooth and responsive remote work, even over slower internet connections.
Feature-Rich: Beyond basic remote access, GoToMyPC offers a range of features like remote printing, file transfer, multi-monitor support, and mobile device compatibility, enhancing productivity and convenience for users.
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Simple Connections: TeamViewer is designed to make establishing remote connections straightforward, so you can easily connect to devices and provide or receive support without a hassle.
Multi-Platform Support: TeamViewer can bridge connections between devices running a variety of operating systems, including mobile devices, so you can always connect regardless of who needs help or what they are running.
Secure by Design: Features like end-to-end encryption and two-factor authentication are standard, ensuring your remote connections and data transfers are protected from unauthorized access.
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Cost: GoToMyPC can be expensive, especially for small businesses or teams with limited budgets, compared to other remote desktop solutions.
Security Concerns: Some organizations have strict security policies that might prohibit third-party remote access tools like GoToMyPC, as they might require opening additional ports in firewalls or raise concerns about data privacy.
Performance Issues: Users have reported occasional slowness or lag, especially when dealing with graphically intensive tasks or experiencing network congestion, which can hinder productivity.
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Free Version Limitations: The free version of TeamViewer Remote has limitations that can be frustrating for business users. For example, it may falsely identify commercial use and demand payment.
Pricing: TeamViewer Remote's paid versions, which are necessary for business use, can be expensive, especially for small businesses or those with tight budgets.
Occasional Lag: Although TeamViewer Remote is generally fast, users sometimes experience input delays, which can be disruptive during time-sensitive tasks or presentations.
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Is GoToMyPC the 'go-to' solution for remote access, or will it leave users feeling 'pc-ved'? While GoToMyPC receives generally positive feedback for its reliability and user-friendly interface, its pricing strategy has sparked debate among users. GoToMyPC shines in its straightforward setup process and stable connections, ensuring a smooth and efficient remote work experience. Users particularly appreciate the software's compatibility with various operating systems, including Windows, macOS, Android, and iOS, making it a versatile choice for diverse users. The inclusion of features like remote printing, file transfer, and multi-monitor support further enhances its appeal. However, the pricing structure emerges as a potential drawback. Although a 7-day free trial is offered, the subsequent subscription fees are notably higher than those of competitors like TeamViewer and RemotePC, a point frequently raised by users. Some users also report occasional sluggishness with the mobile app. In conclusion, GoToMyPC proves to be a reliable and feature-rich remote access solution best suited for individuals and businesses prioritizing a seamless and dependable remote work experience and are willing to invest in a premium solution. However, budget-conscious users may find better value in exploring alternative options.

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Is TeamViewer Remote really a team player when it comes to remote access, or does it leave users feeling remotely connected? User reviews from the past year paint a mixed picture of this popular software. While many users appreciate its intuitive interface and reliable connectivity, particularly for personal use, several drawbacks have led some users to seek alternatives. One of the most common complaints is TeamViewer Remote's struggles with slower internet connections, leading to frustrating performance issues and input lag. This directly impacts productivity, especially for those who rely on seamless remote connections for work. Imagine trying to edit a presentation remotely, only to be met with a laggy cursor and delayed screen updates - not exactly a recipe for a productive workday. Another significant concern is the high cost of TeamViewer Remote's commercial licenses, making it less appealing for smaller businesses or budget-conscious individuals. In contrast, competitors like AnyDesk offer similar functionality at more competitive prices, attracting users who find TeamViewer's subscription model too expensive. Furthermore, some users have reported issues with TeamViewer Remote's renewal policies and customer support, leaving them feeling frustrated and dissatisfied. Overall, TeamViewer Remote remains a solid choice for individuals seeking a reliable remote access solution for personal use, especially given its accessibility and ease of use. However, its limitations, particularly regarding cost and performance issues, cannot be ignored. Businesses and individuals working with budget constraints or requiring consistent performance may find better value and a smoother experience with some of its competitors.

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