TeamViewer vs AnyDesk

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Our analysts compared TeamViewer vs AnyDesk based on data from our 400+ point analysis of Remote Desktop Software, user reviews and our own crowdsourced data from our free software selection platform.

AnyDesk Software Tool

Product Basics

TeamViewer is a versatile software solution designed for remote connectivity, enabling users to access and control computers and devices from anywhere in the world. It is particularly well-suited for IT professionals, customer support teams, and businesses that require efficient remote management and troubleshooting capabilities. The software's robust features include remote desktop access, file transfer, and multi-platform support, making it an invaluable tool for maintaining productivity and resolving technical issues swiftly.

One of the significant benefits of TeamViewer is its ease of use, allowing even non-technical users to connect with minimal setup. Additionally, its high level of security, including end-to-end encryption, ensures that remote sessions are safe and private. Users appreciate the software's reliability and the ability to connect across various operating systems seamlessly.

Pricing for TeamViewer varies based on the number of users and devices, with options for monthly or annual payments. For precise pricing tailored to specific needs, it is recommended to contact SelectHub for a detailed quote.

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AnyDesk is a sophisticated remote desktop software that facilitates seamless access and control of computers from any location. It is particularly beneficial for IT professionals, customer support teams, and industries requiring remote assistance, such as healthcare and finance. The software's standout features include low latency, high frame rates, and efficient bandwidth usage, ensuring smooth and responsive remote sessions. Users appreciate its robust security measures, including encryption and two-factor authentication, which safeguard sensitive data during remote access. AnyDesk's user-friendly interface and cross-platform compatibility enhance its appeal, making it a versatile tool for various operating systems. Compared to similar products, users often highlight its speed and reliability. Pricing details are not explicitly available, so contacting SelectHub for a tailored quote is advisable. Overall, AnyDesk's unique combination of performance, security, and ease of use makes it a compelling choice for remote desktop needs.
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Product Insights

  • Enhanced Productivity: TeamViewer allows employees to access their work computers from anywhere, ensuring that tasks can be completed without being physically present in the office.
  • Cost Savings: By enabling remote troubleshooting and support, TeamViewer reduces the need for on-site IT visits, cutting down travel expenses and minimizing downtime.
  • Secure Connections: With end-to-end encryption and two-factor authentication, TeamViewer ensures that remote sessions are secure, protecting sensitive data from unauthorized access.
  • Cross-Platform Compatibility: TeamViewer supports multiple operating systems including Windows, macOS, Linux, iOS, and Android, allowing seamless connectivity across different devices.
  • Scalability: Whether for small businesses or large enterprises, TeamViewer can scale to meet the needs of any organization, providing flexible licensing options and robust performance.
  • Real-Time Collaboration: TeamViewer's screen sharing and file transfer features facilitate real-time collaboration, making it easier for teams to work together on projects regardless of their physical location.
  • Unattended Access: The ability to set up unattended access means that IT administrators can perform maintenance and updates on remote systems without needing the user to be present.
  • Global Reach: With servers located around the world, TeamViewer ensures low latency and high-speed connections, making it an ideal solution for international teams.
  • Comprehensive Reporting: Detailed session logs and reports provide insights into remote access activities, helping organizations maintain compliance and track usage.
  • Ease of Use: TeamViewer's intuitive interface and straightforward setup process mean that even non-technical users can quickly get up to speed and start using the software effectively.
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  • Seamless Connectivity: AnyDesk allows users to connect to remote devices effortlessly, ensuring smooth and uninterrupted access to files and applications from anywhere in the world.
  • High Performance: With low latency and fast data transmission, AnyDesk provides a responsive experience, even over low-bandwidth connections, making it ideal for remote work and support.
  • Cross-Platform Compatibility: AnyDesk supports a wide range of operating systems, including Windows, macOS, Linux, Android, and iOS, allowing users to connect across different devices without compatibility issues.
  • Security and Privacy: Utilizing banking-standard TLS 1.2 technology and RSA 2048 asymmetric encryption, AnyDesk ensures that all remote sessions are secure and private, protecting sensitive data from unauthorized access.
  • Customizable Interface: Users can tailor the AnyDesk interface to suit their preferences, enhancing usability and productivity by focusing on the tools and features they use most frequently.
  • Efficient Collaboration: AnyDesk facilitates real-time collaboration by allowing multiple users to connect to the same device simultaneously, making it easier to work together on projects or provide technical support.
  • Lightweight Application: With a small file size and minimal system requirements, AnyDesk can be quickly installed and run on almost any device without consuming significant resources.
  • Unattended Access: AnyDesk enables users to set up unattended access to remote devices, allowing them to perform tasks or maintenance without needing someone on the other end to grant access.
  • Session Recording: The ability to record remote sessions provides a valuable tool for training, auditing, and compliance purposes, ensuring that all interactions can be reviewed and analyzed as needed.
  • Scalable Solutions: Whether for individual use or enterprise-level deployment, AnyDesk offers scalable solutions that can grow with the needs of the user or organization, providing flexibility and adaptability.
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  • Secure Remote Access: Use AES 256-bit end-to-end encryption to prevent compromised remote access and protect files without the hassle of a VPN. 
  • Mobile App: View desktops from mobile devices via the mobile app for iOS and Android. Automatically resize to fit phone screens. 
  • IT Support: Allow employees and customers to troubleshoot glitches and system crashes with their own equipment. Connect to any desktop and walk customers through device issues click by click. Avoid worrying about VPN connections, firewalls, port configurations or any pre-installed IT-administered software. 
  • Web Monitoring: Optimize uptime to maximize website availability. Receive alerts and updates when response time on the website exceeds a set threshold, ensuring minimal impact to traffic. Spot potential IT issues by using dates to pinpoint which site elements create the highest loading times. 
  • Connections: Link business applications such as Salesforce, Zoho and Microsoft Teams to create one integrated platform. 
  • Augmented Reality: Get virtual step-by-step instructions on resolving system issues and maintaining devices. Use the ROSS (Remote On-site Service System) with xAssist and integrate smart glasses so support experts view problems in real time and act quickly and precisely. 
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  • Cross-Platform Compatibility: AnyDesk supports a wide range of operating systems, including Windows, macOS, Linux, Android, and iOS, allowing seamless remote access across different devices.
  • High Frame Rates: With up to 60 frames per second on local networks and most internet connections, AnyDesk ensures smooth and fluid remote desktop experiences.
  • Low Latency: The software is designed to minimize latency, providing near-instantaneous responses to user inputs, which is crucial for tasks requiring precision.
  • Efficient Bandwidth Usage: AnyDesk optimizes data transmission to function effectively even with low bandwidth, making it suitable for various network conditions.
  • Banking-Standard Encryption: Utilizing TLS 1.2 technology, AnyDesk ensures secure connections with robust encryption, safeguarding sensitive data during remote sessions.
  • Customizable User Interface: Users can tailor the interface to their preferences, enhancing usability and comfort during extended remote sessions.
  • Remote Printing: This feature allows users to print documents from a remote device to a local printer, streamlining workflows and enhancing productivity.
  • File Transfer: AnyDesk facilitates easy file sharing between connected devices, supporting drag-and-drop functionality for quick transfers.
  • Session Recording: Users can record remote sessions for documentation or training purposes, ensuring important interactions are captured for future reference.
  • Address Book: The integrated address book helps manage contacts and connections efficiently, providing quick access to frequently used devices.
  • On-Screen Whiteboard: This feature enables real-time collaboration by allowing users to draw and annotate directly on the screen during a session.
  • Unattended Access: AnyDesk supports unattended access, enabling users to connect to remote devices without requiring manual acceptance, ideal for IT support and maintenance tasks.
  • Multi-Session Handling: Users can manage multiple remote sessions simultaneously, enhancing multitasking capabilities and efficiency.
  • Mobile Device Support: AnyDesk offers mobile apps that provide full remote desktop functionality on smartphones and tablets, ensuring flexibility and mobility.
  • Custom Alias: Users can create personalized aliases for their AnyDesk addresses, making it easier to remember and share connection details.
  • Wake-on-LAN: This feature allows users to wake up sleeping devices remotely, ensuring access even when devices are in power-saving modes.
  • Two-Factor Authentication: Enhancing security, AnyDesk supports two-factor authentication, adding an extra layer of protection to remote access.
  • Session Permissions: Users can set specific permissions for each session, controlling access to features like file transfer and clipboard synchronization.
  • Custom Client: Businesses can create a custom AnyDesk client with their branding, providing a personalized experience for their users.
  • REST API: AnyDesk offers a REST API for integration with other software and systems, enabling automation and customization of remote access workflows.
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User Sentiment Summary

Excellent User Sentiment 10618 reviews
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91%
of users recommend this product

TeamViewer has a 'excellent' User Satisfaction Rating of 91% when considering 10618 user reviews from 5 recognized software review sites.

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5.0 (24)
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4.5 (2019)
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4.6 (7629)
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4.5 (101)
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4.1 (845)
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Awards

TeamViewer stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Remote Access: It’s possible to easily connect and access remote computers, according to 100% of users mentioning this capability.
Simple Installation: According to 88% of users who reviewed this feature, the installation process is easy and the portable link is helpful.
Free for Personal Use: 100% of reviews on this aspect state that the software doesn’t cost anything for personal use.
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Fast Performance: AnyDesk is known for its quick and dependable performance, ensuring a smooth user experience for remote connections.
Intuitive Interface: The software boasts a user-friendly interface that simplifies remote computer access, making it easy for users of all skill levels to navigate.
Flexible Customization: AnyDesk offers a variety of customizable settings, allowing users to tailor their remote access experience to their specific requirements.
Robust Security: Security is prioritized with end-to-end encryption and two-factor authentication, safeguarding connections and protecting sensitive data during remote sessions.
Cost-Effective Solution: AnyDesk provides a free version for personal use and budget-friendly paid plans for businesses, making it an accessible choice for various users and organizations.
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Excessive Pop-Ups: Frequent pop-ups are annoying, according to 100% of users who mentioned this problem.
High Internet Bandwidth Demand: According to 100% of users who reviewed this functionality, the solution doesn’t work to its full potential if internet connectivity is slow.
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Cost After Initial Subscription: Some users have reported a significant price increase for license renewal after the first year, prompting them to seek more affordable alternatives.
Inconsistent Account Access: Users have experienced difficulties logging into their AnyDesk accounts from their primary devices, even when using the correct credentials, while simultaneously being able to access the AnyDesk website.
License Management Issues: Difficulties managing licenses, such as transferring licenses to different devices or removing the "Free License" banner from licensed accounts, have been reported.
Potential for False Positives: AnyDesk's system for detecting professional use may mistakenly flag personal use as commercial, leading to restrictions and interruptions even for users with paid licenses.
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TeamViewer is a versatile solution that allows users to remotely access mobile phones, laptops, computers and other devices. Easy file-transfer and screen-sharing are among its numerous features. According to users, the best part of the solution is the freedom to work on the go and provide support remotely. Users unanimously appreciate the fact that it's free for personal use and easy to install. Too many pop-ups and the need for constant, fast network connectivity are its main disadvantages. When it comes to the software's interface, users stand divided. Some find it user-friendly, while others think it’s complex and confusing. In short, it can be a good option for businesses scouting for an easy-to-use solution that enables remote access and collaboration.

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Is AnyDesk the desk you should be working at? User reviews from the last year suggest that AnyDesk is a highly competitive player in the remote desktop software arena, particularly lauded for its speed, user-friendliness, and attractive free plan for personal use. Users rave about its snappy performance, even on dodgy internet connections, and its intuitive design that makes it a breeze to use, even for tech newbies. The free version is a steal for personal use, offering a bunch of features like file transfer and on-demand access, which is perfect for quick tech support sessions with friends and family.However, some users point out that AnyDesk's free version has limitations, especially when it comes to unattended access, which is a bit of a bummer for businesses. The pricing for paid plans can also be a bit steep for some, especially those needing access for a whole crew of users or devices. While AnyDesk gets high marks for its security features, it's important to be aware of potential scams where shady characters try to trick users into giving them the keys to their digital kingdoms. Despite these drawbacks, AnyDesk is a solid choice for individuals and small teams looking for a zippy and user-friendly remote desktop solution without breaking the bank. Its ease of use and focus on personal use make it a great option for those who need a reliable tool for remote access and support.

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