MetricStream vs OneTrust GRC

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Our analysts compared MetricStream vs OneTrust GRC based on data from our 400+ point analysis of Risk Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

MetricStream leverages a purpose-built platform to help organizations manage enterprise risk, cybersecurity, compliance and audits across various industries. Its AI generates deep domain expertise and actionable insights by analyzing embedded content and integrated data. Machine learning ensures its adaptability and scalability to future obligations. Its advanced reporting and analytics modules analyze business and market trends to generate practical, topical and real-time intelligence for agile business decisions and better stakeholder engagement.

It centralizes all data under one environment in a federated data model to remove information silos and enable data correlation and visualization. Users can create new APIs or integrate third-party ones through its intuitive dashboard. Provides predictive models for more intelligent threat detection. It automates incident evidence collection, document generation and corporate hierarchy mapping for streamlined task ownership and accountability.
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OneTrust GRC identifies, reviews and mitigates internal and external risks with a range of configurable functionalities and best practices. Risk owners can access integrations, assessments and reports to stay on track with ongoing certifications and compliance. Its control frameworks provide all-around protection and maximum flexibility based on global regulatory standards. Businesses can develop and audit policies with stakeholders and clients using a dedicated communication and collaboration portal to improve engagement and transparency.

The incident management module works especially well to resolve workplace incidents without disrupting business workflows. Additionally, it provides a portal to analyze, review and rate all associated third-party vendors. A centrally accessible risk and control library securely holds all records for streamlined data discovery during a crisis.
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$75,000 Annually, Quote-based
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Tailored to your specific needs
$30 Monthly
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Tailored to your specific needs
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Product Assistance

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Product Insights

  • Minimize Losses From Risk Incidents: Improve the accuracy of risk detection measures and accelerate growth using real-time risk intelligence. 
  • Improve Brand Reputation: Eliminate the risk of non-compliance with round-the-clock tracking of regulatory requirements, compliance risks, controls assessments and mandates. 
  • 360-Degree Security: Cover all blind spots, especially third-party vendors and suppliers, with continuous performance monitoring, risk reports and lifecycle management. 
  • Automated Control QA: Be the first to identify failing controls with autonomous and automated control testing, reporting and alerts. 
  • Self-service Reporting: Create custom reports with access to cross-product Insights and the declarative data authorization framework. 
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  • Enhanced Compliance Management: OneTrust GRC streamlines the process of staying compliant with various regulations, reducing the risk of costly penalties and enhancing your company's reputation.
  • Improved Risk Visibility: It offers a comprehensive view of your organization's risk landscape, enabling you to identify, assess, and mitigate risks effectively before they escalate.
  • Efficient Policy Management: The software simplifies the creation, distribution, and enforcement of policies, ensuring that all employees are aware of and adhere to the latest guidelines.
  • Streamlined Audit Processes: OneTrust GRC automates and organizes audit tasks, making it easier to prepare for and pass audits with fewer resources and less stress.
  • Data Protection Enhancement: By managing and monitoring data privacy and security risks, the software helps protect sensitive information from breaches, thereby safeguarding your company's and customers' data.
  • Strategic Decision Making: With real-time insights into your risk and compliance status, OneTrust GRC empowers leaders to make informed, strategic decisions that drive business growth.
  • Cost Reduction: By automating manual processes and reducing the need for multiple tools, OneTrust GRC can significantly lower operational costs associated with risk and compliance management.
  • Increased Operational Efficiency: The platform's automation capabilities free up your team's time to focus on strategic tasks rather than getting bogged down in administrative work.
  • Scalability: OneTrust GRC is designed to grow with your business, easily adapting to new regulations, risks, and operational changes without the need for constant system overhauls.
  • Stakeholder Confidence: Demonstrating a proactive approach to risk and compliance management can build trust with stakeholders, including investors, customers, and regulatory bodies.
  • Customizable Frameworks: The software offers flexible frameworks that can be tailored to your organization's specific needs, ensuring a perfect fit for your risk and compliance strategy.
  • Global Compliance Support: OneTrust GRC provides support for a wide range of international regulations, making it easier for global businesses to manage compliance across different jurisdictions.
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  • Centralized Risk Repository: Navigate enterprise risk with pre-defined relationships across incidents, assets, processes, regulations and more. Securely store all risk information in a centralized federated data framework and intelligent content libraries. Create and standardize an integrated risk taxonomy.  
  • AppStudio: Create, extend and configure various applications and products to ensure flexibility and scalability of business processes. 
  • APIs: Design new APIs in compliance with OpenAPI. Integrate with third-party applications via intuitive Business APIs. 
  • Artificial Intelligence: Leverage predictive analytics and semantic search functionalities to anticipate future risks. 
  • Continuous Control Monitoring: Automatically collect evidence in the event of vulnerabilities and workplace incidents. Set up controls to cover against manual assessments with a limited sample size. 
  • Reporting and Analytics: Use the intelligent dashboard to run reports via preconfigured extensions or existing BI tools. Leverage in-depth insights and data visualizations to get a 360-degree view of risk. Define risk parameters and attach cautionary values to risks. 
  • Hierarchy Mapping: Chalk out a map of the corporate ladder, geographies and business units. Provide risk owners with complete visibility over risk and compliance postures, risk preparedness and resilience. 
  • Risk and Control Assessments: Run regular risk and control assessments according to preset schedules. Test the efficacy of risk control measures. Evaluate, aggregate and score inherent and residual risks. 
  • Business Impact Analysis: Analyze the potential impact of disruptions on various business processes via BIA surveys. Utilize Map Recovery Time Objective and Recovery Point Objective to assign a criticality score to essential operations. 
  • Risk Monitoring: Track KRIs, KPIs and control indicators for potential threats. Set up alerts based on risk thresholds. 
  • Operational Loss Event Management: Manage risk incidents and losses across multiple organizations in compliance with regulations such as the Basel Accords. 
  • Disaster Management: Turn early disaster data into actionable intelligence. Proactively monitor third-party suppliers and critical business processes for warning signs. Improve the organization’s situational awareness and resilience. 
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  • IT and Security Risk: Incorporate enterprise data to calculate risk scores and set acceptable risk tolerance thresholds. Maintain up-to-date risk libraries and automatically flag potential threats. Continuously monitor risk detection and remediation tasks and external compliance activities. 
    • Data Collection: Create a centralized digital inventory of IT assets, data flows and business processes. Perform automated assessments to collect new risk data and pre-populate relevant fields. Leverage the open API framework to integrate external systems and collaborate on risk data across mapped fields. 
    • Integrations: Use conditional logic-based triggers to automate data exchange across multiple systems. Choose from over 500 integration options. 
    • Control Management: Risk owners can use a built-in control library or create new controls. Automatically link controls to frameworks, standards and best practices through AI. Perform continual self-assessment and business scans to determine control maturity and efficacy. 
    • Risk Quantification: Perform qualitative and quantitative risk assessments with a preconfigured risk matrix. Adjust values and range adequately and document risk exposure. Equip risk assessment technology with risk values to auto-flag issues and anomalies. 
    • Regulation and Policy Framework: The built-in regulatory intelligence platform, Onetrust DataGuidance, automatically provides updates to security and regulatory standards. Access all the leading risk, threat and control libraries and compliance frameworks, including ISO, SOC 2, GDPR, NIST and more. 
    • Workflow: Use preconfigured workflows to designate clear first-line response measures, automate task assignment and analyze control effectiveness. Maintain a transparent documentation procedure for risk processing, exception handling and more. 
    • Performance Tracking: Run reports on KRIs, aggregated risk score, risk timeline history and more. Data lineage mapping tracks the flow of data through critical processes and IT assets. Use an intuitive dashboard to visualize risk appetite, reports and audits, and create heatmaps. 
  • Enterprise and Operational Risk: Get visibility into internal and external threats. Categorically organize different operational risks to build a scalable threat response system. Use automation to execute risk remediation action items and run reports to periodically benchmark system performance. 
    • Risk Mapping: Map out relationships between assets, opportunities, risks and threats to determine a risk appetite and tolerance threshold. Prepare a risk methodology in sync with enterprise risk standards. Directly link the centralized risk register to the dashboard. 
    • Scalable Defense: Prepare smart questionnaires to predict and identify risks in real time. Standardize the tracking of KRIs across multiple applications and integrate GRC functions and notifications throughout the system. Streamline task assignments with configurable workflows and role-based functions. 
    • Automation: Stay on top of non-compliance issues with automated control mapping from OneTrust Athena AI. Notify stakeholders about potentially threatening risk scores and automatically trigger risk mitigation responses based on system updates. Perform regular risk assessments to eliminate blind spots. 
    • Risk Reporting: Run reports to measure risk across multiple domains and simulate best and worst-case scenarios for registered potential vulnerabilities. Create unique risk formulations and calculate the potential impact of disasters and disruptions on business operations. 
  • Audit Management: Use a centralized configuration management database (CMDB) to standardize data across risk registers and inventory records. Offers guided task workflows to schedule regular internal audits and update risk values. Benchmark performance against industry standards. 
    • Documentation: Provides automated assessments to record granular details of control readiness, internal and external system integrations, deficient controls, risk exposure, and remediation plans. Link internal controls to leading industry standards and attach evidence to support findings and summary explanations. 
    • Control Testing: Test control design, track status, test effectiveness, flag issues and calculate risk based on risk exposure and control status. Adopt a hybrid approach by mapping custom controls to both industry standards and the company’s internal policy. 
    • Execution and Response: Prepare detailed workpapers for execution and documentation of GRC auditing procedures. Outline risk remediation plans to fortify new, existing and modified controls. Use a secure portal for task-related communication and attach evidentiary documents to findings reports. 
  • Third-Party Risk Management: The OneTrust Vendorpedia module provides ad-hoc functionalities for identification, analysis and remediation of third-party risks. Manage the entire vendor lifecycle with assessment templates, automated controls identification and questionnaire builders. Leverage AI-based intelligence to implement risk mitigation workflows. Prepare business continuity plans and perform due diligence on associated third parties. 
    • Risk and Performance Insights: Identify and prioritize third-party vendors with the highest risk exposure. Find vendors that fail to comply with SLAs and underperform. Regularly monitor security, regulatory and vendor landscape for possible breaches and trigger response workflows and notifications. Benchmark performance and record findings for reference during audits. 
    • Vendor Assessments: Verify security certifications information and compliance with industry standards and regulatory frameworks, including SIG, NIST, ISO and more. 
    • Research and Intelligence: Risk owners can use AI-based intelligence and regulatory research to predict performance issues and adapt quickly to regulatory changes. OneTrust Athena AI and OneTrust DataGuidance include access to over 500 purpose-built plugins configured for robotic process automation. 
    • Integration Marketplace: Integrate third-party apps with built-in plugins. 
    • Vendor Response Portal: Provide vendors with a dedicated portal to answer questionnaires and collaborate with representatives. 
  • Incident Management: Predict, identify and resolve workplace incidents with tried and tested response measures. Create a response playbook for active reference and notify stakeholders of relevant details. Maintain compliance with appropriate regulatory bodies. 
    • Response Playbook: Record best-practice response strategies with custom workflows in compliance with regulatory requirements. Identify anomalies and violations in data elements. 
    • Incident Scope: Analyze workplace incidents and data breaches to recognize impacted jurisdictions and regulatory bodies. 
    • Business Activities: Create a catalog of workplace incidents with relevant context and business perspective. Identify processes and controls associated with individual incidents. 
    • Notification Guidance: Find violated guidelines, calculate potential fallout on critical operations and notify relevant stakeholders. 
    • Documentation and Execution: Streamline response times with tried and tested templates. Cross-reference several regulatory standards to identify notification requirements, remediation tasks and resolution timelines. Maintain detailed documentation of all processes with an audit trail. 
  • Policy Management: Implement a single source of truth for company policies with centralized policy development. Create new documentation or choose from various built-in corporate and security policies. Access automated workflows to review, approve and renew policies. Create tailored roles for stakeholders involved in different phases of the procedure and send automated status updates. 
    • Information Collaboration: Maintain detailed records of revisions, summary updates and archived policies with complete version history through the policy portal. 
    • Compliance Alignment: Sync company policies with business scope, structure hierarchy and risk profile. Link policy performance to control effectiveness. 
    • Policy Adoption: Identify out-of-date, underperforming and expiring policies. Track policy attestations for individuals, stakeholders and business units and analyze them for trends and improvement opportunities. 
  • Data Discovery: Use AI to discover and categorize private and non-personal information in compliance with global privacy regulations. 
    • Data Classification: Leverage machine learning to label data with ad-hoc and custom tags. Capture information with deep scans and record both business and technical metadata. 
    • Data Coverage: Discover and classify all data types in cloud, on-premise and legacy systems. Parse unstructured file shares, SaaS apps, Big Data storage and structured databases in any format, including CSV, text, PDF, Zip and images. Supports data discovery at scale and in-built OCR capabilities. 
    • Data Protection: Protect at-risk data with policy controls, encryption, masking and access controls. Map out privacy regulations, such as GDPR, CCPA and LGPD. Create comprehensive data inventories and record all processing activities. During a data breach, automatically create article 30 records, notify relevant authorities, enforce retention policies and link necessary consent records. 
    • AI-Based Entity Resolution: Discover relationships between unrelated data and link personal data to the associated individual. Create identity graphs, view confidence levels of proposed matches and correct false positives. 
    • Automated Privacy Rights: AI-based privacy rights request workflows automate the discovery and detection of confidential information. Use the dashboard to add exceptions, redact certain sections and run subject-facing data reports. 
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Product Ranking

#49

among all
Risk Management Software

#104

among all
Risk Management Software

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Analyst Rating Summary

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86
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Compliance
Operational Risk Management and IT Security
Platform Capabilities
Regulatory Management
Risk Management
Integration and Extensibility
Risk Management
Incident Management
Operational Risk Management and IT Security
Audit Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

MetricStream
OneTrust GRC
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Audit Management Business Continuity Management Compliance Incident Management Operational Risk Management And IT Security Platform Capabilities Policy Management Regulatory Management Reports And Dashboards Risk Management Vendor Risk Management 89 99 100 89 100 100 98 100 83 100 95 95 81 86 99 97 79 86 64 83 100 81 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 37 reviews
Great User Sentiment 24 reviews
80%
of users recommend this product

MetricStream has a 'great' User Satisfaction Rating of 80% when considering 37 user reviews from 1 recognized software review sites.

84%
of users recommend this product

OneTrust GRC has a 'great' User Satisfaction Rating of 84% when considering 24 user reviews from 2 recognized software review sites.

n/a
4.17 (12)
n/a
4.2 (12)
4.0 (37)
n/a

Awards

SelectHub research analysts have evaluated MetricStream and concluded it earns best-in-class honors for Business Continuity Management, Compliance, Operational Risk Management and IT Security, Platform Capabilities and Regulatory Management.

Business Continuity Management Award
Compliance Award
Operational Risk Management and IT Security Award
Platform Capabilities Award
Regulatory Management Award

SelectHub research analysts have evaluated OneTrust GRC and concluded it earns best-in-class honors for Incident Management and Integration and Extensibility.

Incident Management Award
Integration and Extensibility Award

Synopsis of User Ratings and Reviews

Centralized Platform: MetricStream provides a single platform for managing various GRC activities, including risk management, compliance, audit, and policy management. This can help organizations to streamline their processes and improve efficiency.
Flexibility and Customization: The platform is highly configurable, allowing organizations to tailor it to their specific needs and requirements. This includes the ability to create custom workflows, reports, and dashboards.
Scalability: MetricStream is a scalable solution that can grow with an organization's needs. This makes it a suitable choice for both small and large organizations.
Reporting and Analytics: The platform provides robust reporting and analytics capabilities, allowing organizations to gain insights into their GRC activities and make data-driven decisions. This includes the ability to generate custom reports, dashboards, and heat maps.
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Centralized Platform: Streamlines risk management processes by consolidating data, assessments, and workflows in one place.
Customizable: Adapts to specific organizational needs with flexible workflows, assessments, and reporting capabilities.
Automation: Reduces manual tasks and improves efficiency through automated workflows, notifications, and data collection.
Reporting and Analytics: Provides insights into risk posture with comprehensive reporting and analytics tools, enabling data-driven decision-making.
Scalability: Supports organizations of all sizes and complexities, accommodating growth and evolving risk management requirements.
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Steep Learning Curve: MetricStream's interface can be overwhelming for new users due to its complexity and extensive features, often requiring significant training and onboarding time.
Customization Challenges: While MetricStream offers customization options, implementing them can be technically demanding and may necessitate specialized IT skills or external consultants, potentially leading to increased costs and implementation timelines.
Reporting Limitations: Generating specific or ad-hoc reports can be cumbersome, as the platform's reporting capabilities may not always align with the unique needs of every organization, requiring additional effort to extract and manipulate data.
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Customization Challenges: OneTrust may present difficulties when tailoring the platform to specific organizational workflows or unique risk management requirements, potentially necessitating extra configuration or coding.
Usability Concerns: The user interface can feel intricate and overwhelming, particularly for those new to GRC platforms or with limited technical expertise, potentially leading to a steep learning curve and impacting user adoption.
Cost Considerations: Depending on the chosen modules and features, OneTrust can be a significant investment for organizations, especially smaller ones or those with budget constraints. Careful evaluation of pricing structures and potential hidden costs is crucial.
Integration Complexities: Integrating OneTrust with existing enterprise systems or third-party applications may require additional effort and technical expertise, potentially posing challenges for seamless data exchange and workflow automation.
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MetricStream has emerged as a popular choice for organizations seeking a comprehensive solution. User reviews from the past year highlight its strengths in ease of use, flexibility, and scalability, making it a valuable tool for managing various risks, including compliance, governance, and operational risks. The platform's intuitive interface and customizable features allow users to tailor it to their specific needs, while its ability to handle large amounts of data ensures it can grow alongside the organization. However, some users have pointed out that MetricStream's implementation process can be complex, requiring careful planning and potentially additional resources. Additionally, there have been reports of slow support response times, which can be frustrating for users facing urgent issues. Despite these drawbacks, MetricStream remains a strong contender in the GRC software market, particularly for organizations with complex risk management needs and the capacity to invest in proper implementation and ongoing support. Its ability to centralize risk data, automate workflows, and provide real-time insights empowers businesses to make informed decisions and proactively mitigate potential threats. For organizations seeking a robust and adaptable GRC solution, MetricStream offers a compelling option, but careful consideration of its implementation and support aspects is crucial for a successful experience.

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Navigating the complex world of Governance, Risk, and Compliance (GRC) can feel like trying to find your way through a jungle without a map. Fortunately, software solutions like OneTrust GRC aim to simplify this journey for organizations. But how does it stack up against the competition, and is it the right fit for your needs? Let's delve into the experiences of users over the past year to find out. OneTrust GRC consistently receives praise for its user-friendly interface and ease of implementation. Unlike some of its counterparts, such as IBM Security Verify, SAP GRC, and Oracle Risk Management, which can have steeper learning curves, OneTrust GRC appears more intuitive and accessible for users with varying levels of technical expertise. This is particularly important for organizations that may not have dedicated IT teams or extensive resources to invest in training. Additionally, OneTrust GRC's modular format allows organizations to select and implement only the features they need, providing flexibility and cost-effectiveness. However, it's not all sunshine and roses. Some users have noted that OneTrust GRC's reporting capabilities could be more robust, particularly for generating complex or customized reports. Additionally, while the platform offers a wide range of features, some users have expressed a desire for more advanced functionality in certain areas, such as risk analytics and predictive modeling. These limitations may be a consideration for larger enterprises with more sophisticated GRC requirements. Overall, OneTrust GRC appears well-suited for organizations seeking a comprehensive yet user-friendly GRC solution. Its ease of use, flexibility, and scalability make it a compelling option for businesses of all sizes, especially those with growing or evolving GRC needs. However, organizations with highly complex reporting or analytics requirements may want to explore additional options or consider supplementing OneTrust GRC with specialized tools. As always, it's recommended to thoroughly evaluate your specific needs and compare different solutions before making a decision.

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