NAVEX Global vs OneTrust GRC

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Our analysts compared NAVEX Global vs OneTrust GRC based on data from our 400+ point analysis of Risk Management Software, user reviews and our own crowdsourced data from our free software selection platform.

NAVEX Global Software Tool

Product Basics

Navex Global provides integrated security and compliance management solutions that handle a full range of risk assessments and response protocols. Its reporting and analysis modules track people risk, regulatory risk, business risk and environment, social and governance (ESG) risk. Feedback-driven reporting increases the visibility of opportunities and achievements. Automatically secures users against data breaches, workplace hazards, vendor compliance failures, production disruptions, regulation compliance failures and more with its highly configurable interface.

It compares resource, third-party, performance and corporate data to generate sustainability reports. Provides legally vetted compliance, cybersecurity and ethical training for employees.
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OneTrust GRC identifies, reviews and mitigates internal and external risks with a range of configurable functionalities and best practices. Risk owners can access integrations, assessments and reports to stay on track with ongoing certifications and compliance. Its control frameworks provide all-around protection and maximum flexibility based on global regulatory standards. Businesses can develop and audit policies with stakeholders and clients using a dedicated communication and collaboration portal to improve engagement and transparency.

The incident management module works especially well to resolve workplace incidents without disrupting business workflows. Additionally, it provides a portal to analyze, review and rate all associated third-party vendors. A centrally accessible risk and control library securely holds all records for streamlined data discovery during a crisis.
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$2,600 Monthly
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Windows
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Android
Chromebook
Windows
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Android
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Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
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Documentation
In Person
Live Online
Videos
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Knowledge Base
24/7 Live Support
Email
Phone
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FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Adjustable Hotline: Includes the option to scale up the reach of the EthicsPoint reporting platform. 
  • Extensive Training Resources: Training modules come equipped with a variety of content, especially for HIPAA and compliance training. 
  • Custom Training: Familiarize freshers with company policies and training resources. 
  • Record Document Changes: Track all changes made to a document with complete version control. 
  • Increase Brand Awareness: Customize the platform to showcase the company’s brand and feel. 
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  • Enhanced Compliance Management: OneTrust GRC streamlines the process of staying compliant with various regulations, reducing the risk of costly penalties and enhancing your company's reputation.
  • Improved Risk Visibility: It offers a comprehensive view of your organization's risk landscape, enabling you to identify, assess, and mitigate risks effectively before they escalate.
  • Efficient Policy Management: The software simplifies the creation, distribution, and enforcement of policies, ensuring that all employees are aware of and adhere to the latest guidelines.
  • Streamlined Audit Processes: OneTrust GRC automates and organizes audit tasks, making it easier to prepare for and pass audits with fewer resources and less stress.
  • Data Protection Enhancement: By managing and monitoring data privacy and security risks, the software helps protect sensitive information from breaches, thereby safeguarding your company's and customers' data.
  • Strategic Decision Making: With real-time insights into your risk and compliance status, OneTrust GRC empowers leaders to make informed, strategic decisions that drive business growth.
  • Cost Reduction: By automating manual processes and reducing the need for multiple tools, OneTrust GRC can significantly lower operational costs associated with risk and compliance management.
  • Increased Operational Efficiency: The platform's automation capabilities free up your team's time to focus on strategic tasks rather than getting bogged down in administrative work.
  • Scalability: OneTrust GRC is designed to grow with your business, easily adapting to new regulations, risks, and operational changes without the need for constant system overhauls.
  • Stakeholder Confidence: Demonstrating a proactive approach to risk and compliance management can build trust with stakeholders, including investors, customers, and regulatory bodies.
  • Customizable Frameworks: The software offers flexible frameworks that can be tailored to your organization's specific needs, ensuring a perfect fit for your risk and compliance strategy.
  • Global Compliance Support: OneTrust GRC provides support for a wide range of international regulations, making it easier for global businesses to manage compliance across different jurisdictions.
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  • IT Risk Management: Maintain a complete inventory of all IT assets. Get contextual insights into IT risks, exploits and vulnerabilities. Prioritize investigation and triage responses based on estimated impact on business processes. 
    • Monitor Performance: Use the dashboard to track daily activities and risk assessment programs. Monitor program performance based on KPIs and KRIs. 
    • Streamlined Data: Categorize all internal and external data into actionable information. Automatically consolidate, correlate and deduplicate data to improve threat response rate. 
    • Business Protection: Implement best practice strategies to predict and debilitate future breaches. Analyze the impact of disruptions on different departments and create recovery plans to ensure continuity. 
    • Constant Security: Monitor risks in real time with continuous evaluation of risk profiles, strategies, compliance posture, remediation processes and obligations. 
    • Compliance: Use the compliance program to continuously check for changes in contractual obligations, certification laws, industry standards and regulatory requirements. Automate data entry for all compliance-related activities. 
  • Health and Safety: Address health and safety concerns with a compliance program designed to follow multiple regulations. Catalog all work-related incidents to process reports faster and mitigate the risk of future occurrences. Improve visibility into hazardous incidents by collaborating across various departments and units. 
  • Third-Party Risk Management: Maintain complete visibility over third-party risks by centralizing vendor information and risk assessment data. Automate risk investigation and remediation with preconfigured frameworks and controls. 
    • Third-Party Compliance: Prepare and issue policies for third parties. Check vendor compliance posture with regular tests. 
  • Business Continuity Management: Test key assets to study the impact of potential disruptions and breaches on business continuity. Benchmark the effectiveness of preventive programs and scan the system for disruptive changes. 
    • Templates: Streamline the organization’s resilience and recovery program with best-practice templates and contextual reports. 
  • Privacy, Risk and Compliance Management: Create a privacy program to identify and manage compliance requirements like CCPA, HIPAA, GLBA and more. Safeguard client data with time-tested security frameworks and policies. 
    • Privacy Objectives: Clearly define the organization’s data privacy standards. Track data processing activities and analyze the potential impact of privacy breaches. 
  • Operational Risk Management: Ensure continuity of operations with a contextual understanding of business processes. Get a 360-degree view of enterprise risk with the centralization of all regulatory information and risk data. Monitor for changes in the risk and compliance environment and adapt the risk profile accordingly. 
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  • IT and Security Risk: Incorporate enterprise data to calculate risk scores and set acceptable risk tolerance thresholds. Maintain up-to-date risk libraries and automatically flag potential threats. Continuously monitor risk detection and remediation tasks and external compliance activities. 
    • Data Collection: Create a centralized digital inventory of IT assets, data flows and business processes. Perform automated assessments to collect new risk data and pre-populate relevant fields. Leverage the open API framework to integrate external systems and collaborate on risk data across mapped fields. 
    • Integrations: Use conditional logic-based triggers to automate data exchange across multiple systems. Choose from over 500 integration options. 
    • Control Management: Risk owners can use a built-in control library or create new controls. Automatically link controls to frameworks, standards and best practices through AI. Perform continual self-assessment and business scans to determine control maturity and efficacy. 
    • Risk Quantification: Perform qualitative and quantitative risk assessments with a preconfigured risk matrix. Adjust values and range adequately and document risk exposure. Equip risk assessment technology with risk values to auto-flag issues and anomalies. 
    • Regulation and Policy Framework: The built-in regulatory intelligence platform, Onetrust DataGuidance, automatically provides updates to security and regulatory standards. Access all the leading risk, threat and control libraries and compliance frameworks, including ISO, SOC 2, GDPR, NIST and more. 
    • Workflow: Use preconfigured workflows to designate clear first-line response measures, automate task assignment and analyze control effectiveness. Maintain a transparent documentation procedure for risk processing, exception handling and more. 
    • Performance Tracking: Run reports on KRIs, aggregated risk score, risk timeline history and more. Data lineage mapping tracks the flow of data through critical processes and IT assets. Use an intuitive dashboard to visualize risk appetite, reports and audits, and create heatmaps. 
  • Enterprise and Operational Risk: Get visibility into internal and external threats. Categorically organize different operational risks to build a scalable threat response system. Use automation to execute risk remediation action items and run reports to periodically benchmark system performance. 
    • Risk Mapping: Map out relationships between assets, opportunities, risks and threats to determine a risk appetite and tolerance threshold. Prepare a risk methodology in sync with enterprise risk standards. Directly link the centralized risk register to the dashboard. 
    • Scalable Defense: Prepare smart questionnaires to predict and identify risks in real time. Standardize the tracking of KRIs across multiple applications and integrate GRC functions and notifications throughout the system. Streamline task assignments with configurable workflows and role-based functions. 
    • Automation: Stay on top of non-compliance issues with automated control mapping from OneTrust Athena AI. Notify stakeholders about potentially threatening risk scores and automatically trigger risk mitigation responses based on system updates. Perform regular risk assessments to eliminate blind spots. 
    • Risk Reporting: Run reports to measure risk across multiple domains and simulate best and worst-case scenarios for registered potential vulnerabilities. Create unique risk formulations and calculate the potential impact of disasters and disruptions on business operations. 
  • Audit Management: Use a centralized configuration management database (CMDB) to standardize data across risk registers and inventory records. Offers guided task workflows to schedule regular internal audits and update risk values. Benchmark performance against industry standards. 
    • Documentation: Provides automated assessments to record granular details of control readiness, internal and external system integrations, deficient controls, risk exposure, and remediation plans. Link internal controls to leading industry standards and attach evidence to support findings and summary explanations. 
    • Control Testing: Test control design, track status, test effectiveness, flag issues and calculate risk based on risk exposure and control status. Adopt a hybrid approach by mapping custom controls to both industry standards and the company’s internal policy. 
    • Execution and Response: Prepare detailed workpapers for execution and documentation of GRC auditing procedures. Outline risk remediation plans to fortify new, existing and modified controls. Use a secure portal for task-related communication and attach evidentiary documents to findings reports. 
  • Third-Party Risk Management: The OneTrust Vendorpedia module provides ad-hoc functionalities for identification, analysis and remediation of third-party risks. Manage the entire vendor lifecycle with assessment templates, automated controls identification and questionnaire builders. Leverage AI-based intelligence to implement risk mitigation workflows. Prepare business continuity plans and perform due diligence on associated third parties. 
    • Risk and Performance Insights: Identify and prioritize third-party vendors with the highest risk exposure. Find vendors that fail to comply with SLAs and underperform. Regularly monitor security, regulatory and vendor landscape for possible breaches and trigger response workflows and notifications. Benchmark performance and record findings for reference during audits. 
    • Vendor Assessments: Verify security certifications information and compliance with industry standards and regulatory frameworks, including SIG, NIST, ISO and more. 
    • Research and Intelligence: Risk owners can use AI-based intelligence and regulatory research to predict performance issues and adapt quickly to regulatory changes. OneTrust Athena AI and OneTrust DataGuidance include access to over 500 purpose-built plugins configured for robotic process automation. 
    • Integration Marketplace: Integrate third-party apps with built-in plugins. 
    • Vendor Response Portal: Provide vendors with a dedicated portal to answer questionnaires and collaborate with representatives. 
  • Incident Management: Predict, identify and resolve workplace incidents with tried and tested response measures. Create a response playbook for active reference and notify stakeholders of relevant details. Maintain compliance with appropriate regulatory bodies. 
    • Response Playbook: Record best-practice response strategies with custom workflows in compliance with regulatory requirements. Identify anomalies and violations in data elements. 
    • Incident Scope: Analyze workplace incidents and data breaches to recognize impacted jurisdictions and regulatory bodies. 
    • Business Activities: Create a catalog of workplace incidents with relevant context and business perspective. Identify processes and controls associated with individual incidents. 
    • Notification Guidance: Find violated guidelines, calculate potential fallout on critical operations and notify relevant stakeholders. 
    • Documentation and Execution: Streamline response times with tried and tested templates. Cross-reference several regulatory standards to identify notification requirements, remediation tasks and resolution timelines. Maintain detailed documentation of all processes with an audit trail. 
  • Policy Management: Implement a single source of truth for company policies with centralized policy development. Create new documentation or choose from various built-in corporate and security policies. Access automated workflows to review, approve and renew policies. Create tailored roles for stakeholders involved in different phases of the procedure and send automated status updates. 
    • Information Collaboration: Maintain detailed records of revisions, summary updates and archived policies with complete version history through the policy portal. 
    • Compliance Alignment: Sync company policies with business scope, structure hierarchy and risk profile. Link policy performance to control effectiveness. 
    • Policy Adoption: Identify out-of-date, underperforming and expiring policies. Track policy attestations for individuals, stakeholders and business units and analyze them for trends and improvement opportunities. 
  • Data Discovery: Use AI to discover and categorize private and non-personal information in compliance with global privacy regulations. 
    • Data Classification: Leverage machine learning to label data with ad-hoc and custom tags. Capture information with deep scans and record both business and technical metadata. 
    • Data Coverage: Discover and classify all data types in cloud, on-premise and legacy systems. Parse unstructured file shares, SaaS apps, Big Data storage and structured databases in any format, including CSV, text, PDF, Zip and images. Supports data discovery at scale and in-built OCR capabilities. 
    • Data Protection: Protect at-risk data with policy controls, encryption, masking and access controls. Map out privacy regulations, such as GDPR, CCPA and LGPD. Create comprehensive data inventories and record all processing activities. During a data breach, automatically create article 30 records, notify relevant authorities, enforce retention policies and link necessary consent records. 
    • AI-Based Entity Resolution: Discover relationships between unrelated data and link personal data to the associated individual. Create identity graphs, view confidence levels of proposed matches and correct false positives. 
    • Automated Privacy Rights: AI-based privacy rights request workflows automate the discovery and detection of confidential information. Use the dashboard to add exceptions, redact certain sections and run subject-facing data reports. 
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Product Ranking

#25

among all
Risk Management Software

#104

among all
Risk Management Software

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Analyst Rating Summary

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95
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86
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Risk Management
Regulatory Management
Policy Management
Compliance
Incident Management
Integration and Extensibility
Risk Management
Incident Management
Operational Risk Management and IT Security
Audit Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Audit Management Business Continuity Management Compliance Incident Management Operational Risk Management And IT Security Platform Capabilities Policy Management Regulatory Management Reports And Dashboards Risk Management Vendor Risk Management 80 83 90 87 80 73 94 95 83 96 78 95 81 86 99 97 79 86 64 83 100 81 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Good User Sentiment 47 reviews
Great User Sentiment 24 reviews
77%
of users recommend this product

NAVEX Global has a 'good' User Satisfaction Rating of 77% when considering 47 user reviews from 3 recognized software review sites.

84%
of users recommend this product

OneTrust GRC has a 'great' User Satisfaction Rating of 84% when considering 24 user reviews from 2 recognized software review sites.

3.6 (17)
n/a
3.93 (22)
4.17 (12)
n/a
4.2 (12)
4.3 (8)
n/a

Awards

No awards.

SelectHub research analysts have evaluated OneTrust GRC and concluded it earns best-in-class honors for Incident Management and Integration and Extensibility.

Incident Management Award
Integration and Extensibility Award

Synopsis of User Ratings and Reviews

Functionality: All the users who reviewed this aspect were satisfied with the platform’s functionalities, especially the EthicsPoint reporting hotline.
Ease of Use: According to 63% of users who reviewed this element, the system's intuitive UI makes it easy to navigate.
Performance: 71% of reviewers mentioning this aspect expressed satisfaction with the platform’s performance and uptime.
Training Resources: Regarding this feature, 92% of reviewers said that the training material has high-quality content.
Data Management: 80% of users who reviewed this feature were pleased with data management capabilities, particularly data organization, storage and search functions.
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Centralized Platform: Streamlines risk management processes by consolidating data, assessments, and workflows in one place.
Customizable: Adapts to specific organizational needs with flexible workflows, assessments, and reporting capabilities.
Automation: Reduces manual tasks and improves efficiency through automated workflows, notifications, and data collection.
Reporting and Analytics: Provides insights into risk posture with comprehensive reporting and analytics tools, enabling data-driven decision-making.
Scalability: Supports organizations of all sizes and complexities, accommodating growth and evolving risk management requirements.
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Service and Support: Customer support is rigid, unfriendly and unprofessional, according to 85% of reviewers talking about this element.
Cost: 100% of users who mentioned this aspect said the licensing charges are unflinchingly high.
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Customization Challenges: OneTrust may present difficulties when tailoring the platform to specific organizational workflows or unique risk management requirements, potentially necessitating extra configuration or coding.
Usability Concerns: The user interface can feel intricate and overwhelming, particularly for those new to GRC platforms or with limited technical expertise, potentially leading to a steep learning curve and impacting user adoption.
Cost Considerations: Depending on the chosen modules and features, OneTrust can be a significant investment for organizations, especially smaller ones or those with budget constraints. Careful evaluation of pricing structures and potential hidden costs is crucial.
Integration Complexities: Integrating OneTrust with existing enterprise systems or third-party applications may require additional effort and technical expertise, potentially posing challenges for seamless data exchange and workflow automation.
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Navex Global offers integrated risk management solutions for all business sectors. The EthicsPoint reporting hotline makes it the gold standard for ethics and compliance solutions. On top of that, it has an impressive knowledge base. Its reliable uptime provides real-time access to all your data. However, the customer service is unflattering. Subscription charges are expensive, and contract negotiations are long and difficult. Navex Global makes sense as an acquisition if you need an ethics and compliance management solution, but better risk management systems are available with a superior price to performance ratio.

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Navigating the complex world of Governance, Risk, and Compliance (GRC) can feel like trying to find your way through a jungle without a map. Fortunately, software solutions like OneTrust GRC aim to simplify this journey for organizations. But how does it stack up against the competition, and is it the right fit for your needs? Let's delve into the experiences of users over the past year to find out. OneTrust GRC consistently receives praise for its user-friendly interface and ease of implementation. Unlike some of its counterparts, such as IBM Security Verify, SAP GRC, and Oracle Risk Management, which can have steeper learning curves, OneTrust GRC appears more intuitive and accessible for users with varying levels of technical expertise. This is particularly important for organizations that may not have dedicated IT teams or extensive resources to invest in training. Additionally, OneTrust GRC's modular format allows organizations to select and implement only the features they need, providing flexibility and cost-effectiveness. However, it's not all sunshine and roses. Some users have noted that OneTrust GRC's reporting capabilities could be more robust, particularly for generating complex or customized reports. Additionally, while the platform offers a wide range of features, some users have expressed a desire for more advanced functionality in certain areas, such as risk analytics and predictive modeling. These limitations may be a consideration for larger enterprises with more sophisticated GRC requirements. Overall, OneTrust GRC appears well-suited for organizations seeking a comprehensive yet user-friendly GRC solution. Its ease of use, flexibility, and scalability make it a compelling option for businesses of all sizes, especially those with growing or evolving GRC needs. However, organizations with highly complex reporting or analytics requirements may want to explore additional options or consider supplementing OneTrust GRC with specialized tools. As always, it's recommended to thoroughly evaluate your specific needs and compare different solutions before making a decision.

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