Top ServiceNow GRC Alternatives & Competitors For 2024
Last Updated:Looking for alternatives to ServiceNow GRC? Many users crave user-friendly and feature-rich solutions for tasks like Platform Capabilities, Reports and Dashboards, and Risk Management. Leveraging crowdsourced data from over 1,000 real Risk Management Software selection projects based on 400+ capabilities, we present a comparison of ServiceNow GRC to leading industry alternatives like Workiva, NAVEX Global, Onspring, and Veriforce.
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Analyst Rating Summary
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User Sentiment Summary
Workiva has a 'excellent' User Satisfaction Rating of 92% when considering 587 user reviews from 3 recognized software review sites.
NAVEX Global has a 'good' User Satisfaction Rating of 77% when considering 47 user reviews from 3 recognized software review sites.
Onspring has a 'excellent' User Satisfaction Rating of 95% when considering 57 user reviews from 1 recognized software review sites.
Veriforce has a 'poor' User Satisfaction Rating of 26% when considering 3 user reviews from 1 recognized software review sites.
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Synopsis of User Ratings and Reviews
Imagine a bustling airport control tower, where air traffic controllers efficiently manage the complex comings and goings of countless aircraft. ServiceNow GRC acts as a similar control tower for an organization's governance, risk, and compliance landscape, providing a centralized platform to oversee and orchestrate these critical functions. User reviews from the past year paint a picture of a powerful and comprehensive solution, but one that requires careful consideration before implementation. ServiceNow GRC received praise for its ability to streamline GRC processes, replacing siloed spreadsheets and manual tracking with a unified system. This centralized approach enhances visibility and control, enabling organizations to proactively identify and mitigate risks, ensure compliance with regulations, and make informed decisions based on real-time data. Users also appreciated the platform's scalability and flexibility, allowing it to adapt to the evolving needs of growing businesses. The seamless integration with other ServiceNow products further extends its functionality, creating a cohesive ecosystem for managing various aspects of an organization's operations. However, some users expressed concerns about the platform's cost and complexity. The initial investment and ongoing maintenance expenses may pose challenges for smaller organizations or those with limited budgets. Additionally, the implementation process can be intricate, requiring careful planning and potentially involving external consultants. These factors highlight the importance of thoroughly evaluating the organization's needs and resources before adopting ServiceNow GRC. While the platform offers robust capabilities, its suitability depends on the specific context and requirements of each organization. For larger enterprises with complex GRC needs and the resources to invest in a comprehensive solution, ServiceNow GRC can be a valuable asset in navigating the ever-changing landscape of governance, risk, and compliance.
Workiva is a cloud-based comprehensive reporting platform that provides unrestricted global access to FERC and SEC reporting modules, internal controls, and audit and policy management tools for complete in-house risk management. The platform can be difficult to learn initially, but a responsive support team makes it easier to understand the functionalities. In addition, automated reporting processes add a lot of value to the platform. However, the NextGen platform has a few performance issues. Updates can cause temporary glitches and bugs, resulting in unforced errors in datasets. All in all, Workiva is a safe bet for vulnerability management software. In spite of high subscription costs, it’s an excellent candidate if you can fit it into your budget.
Navex Global offers integrated risk management solutions for all business sectors. The EthicsPoint reporting hotline makes it the gold standard for ethics and compliance solutions. On top of that, it has an impressive knowledge base. Its reliable uptime provides real-time access to all your data. However, the customer service is unflattering. Subscription charges are expensive, and contract negotiations are long and difficult. Navex Global makes sense as an acquisition if you need an ethics and compliance management solution, but better risk management systems are available with a superior price to performance ratio.
Is Onspring the software that will help your business to not only spring forward but also leap ahead of the competition? Users describe Onspring as a flexible and user-friendly platform that excels in centralizing risk management information, making it easier to track and improve processes. For example, users praise Onspring's ability to connect risks to other business operations, such as network management, providing a holistic view of potential vulnerabilities. However, a recurring criticism is the price tag, which some users find steep, especially compared to alternatives like LogicManager or OneTrust. Despite this, users highlight Onspring's no-code environment as a key differentiator, empowering non-technical personnel to build and customize workflows without relying on IT, a factor greatly appreciated by smaller teams with limited IT resources. Ultimately, Onspring appears best suited for organizations, particularly those with lean teams, seeking a comprehensive, customizable, and user-friendly risk management solution, but who are also prepared to make a significant financial investment. However, businesses prioritizing cost-effectiveness might find other options more appealing.
Is Veriforce a force to be reckoned with in the world of risk management software, or is it a force for frustration? User reviews from the past year paint a bleak picture of Veriforce. The software is criticized for its poor customer service, which is described as "horrible" and "the worst ever." Users report difficulty getting in touch with customer support, with calls going unanswered and messages ignored for weeks. This lack of responsiveness is a major concern for businesses that rely on Veriforce to manage their supply chain risks, as it can lead to delays and disruptions in operations. While Veriforce offers a comprehensive suite of features, including contractor management, operator qualification programs, and safety monitoring, these features are overshadowed by the platform's unreliable customer support. Users who have experienced these issues are quick to point out that Veriforce falls short compared to similar products like ISN, Avetta, and TPS, which are known for their responsive customer service. Veriforce's lack of customer support is a significant drawback, as it can lead to frustration and dissatisfaction among users. Ultimately, Veriforce is best suited for businesses that are willing to tolerate poor customer service and are comfortable with the risk of delays and disruptions in their operations.
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Top Alternatives in Risk Management Software
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Diligent
LogicGate
LogicManager
MetricStream
NAVEX Global
OneTrust GRC
Onspring
Resolver
Riskonnect
RSA Archer
SAI360
StandardFusion
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