Spiff vs Sales Cookie

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Our analysts compared Spiff vs Sales Cookie based on data from our 400+ point analysis of Sales Commission Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Spiff is a sales commission solution that helps boost team morale and enhance company growth via automated payout calculations and incentive rewards. It allows users to create and maintain payout and incentive plans that are optimized for top-line growth without the need for any coding or professional services.

The vendor offers a combination of intuitive UI, real-time visibility and seamless integrations. It aligns and enables finance managers to manage complex incentive payout plans efficiently, automates calculations and provides transparency for the sales teams.
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Sales Cookie is a cloud-based SaaS tool that helps manage incentives, update daily rep statements, automate calculations and centralize plan enrollments. It automatically synchronizes data and facilitates currency conversions in real time.

It includes incentive plan design, calculations and dashboards, setup and configuration, enterprise reporting, multi-currency support, security and auditing.
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$99 Monthly
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$30/User, Monthly
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On-Premise
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Mobile

Product Assistance

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Live Online
Videos
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Documentation
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Automate Processes: Process millions of daily statements and updates in real time. Make direct changes to compensation plans within the platform. Automatically update accelerators and other plan structures as sales happen. 
  • Get Error-Free Calculations: Prevent inaccuracies in commission statements by automating the commission process and ensuring fair pay for sales teams. 
  • Leverage Real-Time Visibility: Give sales reps access to their commissions in real time and increase team motivation. Allow them to track calculations in the system and check revenue performance whenever needed. 
  • Scale and Grow Business: Leverage the system’s flexibility and scale without limits. Get access to real-time data for as many employees as required. 
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  • Boost Payment Accuracy: Avoid paying extra with capped payouts, goal-oriented discount margins and simulations that help predict future incentive spending. 
  • Enhance Customer Experience: A modern UI facilitates navigation and tool usage. Automatically handles multiple currency exchange rates. Log activity entries that users can review from the dashboard panel in real time. 
  • Simplify Calculations: Automatically calculates incentives and commissions using different design templates. Enables faster payment roll-outs. 
  • Improve Communication: Improve communication with managed plan reviews and acceptance. Automatically informs participants about significant changes to boost understanding and trust regarding incentive programs. 
  • Try a Free Trial: Offers a 14-day free trial to use the features before investing in the product. Requires no credit card information. 
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  • Simple Plan Designer: Create and edit payout and incentive plans within a few minutes without coding knowledge. Supports an accessible spreadsheet design. 
  • Smart Building Blocks: Leverage intelligent building blocks by using various objects such as rules and variables to lay out the perfect payout plan. 
  • Integrated Quota Tables: Create, assign and manage quotas with the flexibility of a spreadsheet and the power of a fully integrated system. 
  • Overwrites: Overwrite incorrect values at any level, including source data or calculated values. 
  • Commission Statements: Assign a personalized incentive dashboard that updates in real time to every rep and keep everyone informed about changes happening in the business. 
  • Detailed Commission Traces: Encourage transparency and build trust within the team by providing visibility to the most granular commission calculations.
  • Payroll Reports: Generate payroll reports in a single click for the finance department and boost motivation by ensuring timely payments. 
  • Testing Capabilities: Test new rules and implementations against real data before implementing them in the plan. Create new plans and optimize the commission structure as per business requirements. 
  • Open Data API: Pull and visualize commission numbers using open APIs. 
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  • Incentive Plan Design: Create incentive plans with the help of a step-by-step interactive wizard. Choose a performance goal from profit, revenue or customized options. Automatically handle end-to-end calculations. 
  • Incentive Calculations: Submit incentive plans to calculate compensation in a few clicks. Access transactions, rewards and credited users. Process sales entries simultaneously for prompt results. 
  • Incentive Dashboards: Provide dedicated incentive dashboards to all participants. Configure enrollments, review credits, start calculations, release results and submit inquiries. Participants can view approved results on their incentive dashboard. 
  • Setup and Configuration: Edit spreadsheets online and add or remove users instantly. Configure automated system imports from Dynamics, Xero, HubSpot and QuickBooks
  • Enterprise Reporting: Leverage advanced reporting capabilities such as in-built reports and Microsoft Power BI Desktop support. Filter reports based on calculations, plans or periods. Reports include rep surveys, attainment, crediting and payout. 
  • Multi-Currency Support: Includes currency symbol transactions, exchange rate lookups and automated currency conversions. Choose manual methods or leverage automation to fetch market exchange rates. 
  • Security and Auditing: Promote security and data safety by assigning role-based access views and permissions. Audit and log role changes in real time. Customize permissions for full, plan and limited admins and participants. 
  • Integrations: Integrates with multiple systems, including Zapier, Xero, Tableau, Stripe, Salesforce, Quickbooks Online and Desktop, Paypal and Hubspot. 
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Product Ranking

#9

among all
Sales Commission Software

#29

among all
Sales Commission Software

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Analyst Rating Summary

86
86
56
91
100
94
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75
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Dashboard and Reporting
Deal Management
Territory and Quota Management
Integration and extensibility
Dashboard and Reporting
Inquiry or Case Management
Territory and Quota Management
Collaboration
Platform Capabilities

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Spiff
Sales Cookie
+ Add Product + Add Product
Collaboration Dashboard And Reporting Deal Management Inquiry Or Case Management Platform Capabilities Territory And Quota Management 56 100 100 78 73 96 91 94 75 92 85 92 0 25 50 75 100
50%
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83%
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17%
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86%
14%
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80%
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72%
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28%
83%
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17%
92%
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8%
92%
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8%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

92%
0%
8%
62%
0%
38%

User Sentiment Summary

Excellent User Sentiment 1631 reviews
Excellent User Sentiment 114 reviews
94%
of users recommend this product

Spiff has a 'excellent' User Satisfaction Rating of 94% when considering 1631 user reviews from 5 recognized software review sites.

94%
of users recommend this product

Sales Cookie has a 'excellent' User Satisfaction Rating of 94% when considering 114 user reviews from 1 recognized software review sites.

4.7 (1267)
n/a
4.74 (124)
n/a
4.7 (124)
4.7 (114)
4.2 (32)
n/a
4.4 (84)
n/a

Awards

SelectHub research analysts have evaluated Spiff and concluded it earns best-in-class honors for Deal Management and Integration and extensibility. Spiff stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Deal Management Award
Integration and extensibility Award

Sales Cookie stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Easy To Use: About 95% of reviewers said the UI is transparent, and the platform is easy to use and navigate.
Sharing and Collaboration: Almost every reviewer noted that the Salesforce integration is very helpful and enables quick communication across teams.
Automation and Accuracy: Nearly 89% of reviewers said the software creates accurate plans and makes it easy to review them, increasing employee motivation.
KPI Monitoring: Approximately 67% of reviewers that talked about data visualization said its KPI monitoring features are robust, with descriptive charts that fully break down key parameters.
Service and Support: Almost all reviewers that mentioned support said implementation teams are very responsive and help overcome issues.
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Intuitive Commission Tracking: Users praise Sales Cookie for its clear and straightforward way of tracking commissions, allowing them to easily see how much they've earned and what's pending.
Customizable Commission Structures: The platform's flexibility to tailor commission plans to different products, tiers, and roles is a major plus for businesses with varying compensation models.
Automated Calculations and Payouts: Sales Cookie automates the often tedious process of calculating and distributing commissions, saving time and reducing errors.
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Speed: Nearly 65% of reviewers said they faced bugs and errors while working with the platform that affected overall speed.
No Initial Training: According to 75% of users who reviewed training, the tool is a bit tricky to learn and there’s not much training provided.
Mobile App Needs Improvement: About 67% of the reviewers said even though the mobile app was helpful, it still lacks some features and needs improvements.
Reporting: Approximately 75% of reviewers suggested that reporting could be more robust.
Features and Functionality: According to 76% of users who reviewed this con, the tool doesn’t provide much customization, and there’s a lot of room for improvement.
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Difficult to Use: Users have reported the platform is not intuitive and requires a steep learning curve to use effectively.
Limited Customization: Sales Cookie lacks flexibility in tailoring the software to specific sales team workflows and processes.
Poor Customer Support: Users have expressed frustration with the responsiveness and helpfulness of the Sales Cookie support team.
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The system is recommended by its users. Although it has a great support team, it would help if they provided some initial training while onboarding clients. Similarly, the mobile app could also be improved. It has powerful data visualization capabilities and provides accurate compensation plans. Most of the processes can be automated, reducing errors.

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Want to know if Sales Cookie is worth sinking your teeth into? Users praise Sales Cookie for its user-friendly design, flexible features, and scalability, making it a popular choice for businesses of all sizes. One standout feature is the real-time commission tracking, ensuring employees are paid accurately and on time, which is a major pain point for many businesses using manual methods or less sophisticated software. This real-time tracking also helps identify potential issues with commission structures, such as rates that are too low or too high, allowing for quick adjustments and greater fairness. Users also appreciate the platform's customizability, allowing them to tailor the software to their specific needs. This flexibility is crucial for businesses with unique commission structures or workflows. While Sales Cookie receives overwhelmingly positive feedback, some users note that the reporting features could be more robust. However, the software's seamless integration with popular business applications like Salesforce and QuickBooks is a significant advantage, streamlining data flow and reducing manual work. Overall, Sales Cookie is best suited for businesses looking for a user-friendly, flexible, and scalable solution to automate their sales commission process, especially those who value real-time tracking and easy integration with existing systems.

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Screenshots

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