IBM Sterling vs Oracle SCM Cloud

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Our analysts compared IBM Sterling vs Oracle SCM Cloud based on data from our 400+ point analysis of Supply Chain Management Software, user reviews and our own crowdsourced data from our free software selection platform.

IBM Sterling Software Tool

Product Basics

IBM Sterling is an open, integrated platform that leverages advanced technologies like AI and blockchain to connect with the supplier ecosystem. It provides real-time insights, end-to-end visibility and recommended measures to transform interruptions into customer engagement, profit and growth opportunities.

It offers support for supplier, inventory and order management. Users can build smarter business networks using business process improvement, supply chain visibility, supplier collaboration, manufacturing solutions, order fulfillment and retail solutions. It also supports B2B collaboration to fulfill ongoing business demands, minimize complexity and reduce costs.
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Oracle SCM Cloud is a cloud-based supply chain management (SCM) solution designed to help businesses manage their inventories, orders, and logistics more efficiently. It offers a comprehensive suite of features, including procurement, inventory management, warehouse management, order management, and transportation management. Oracle SCM Cloud is best suited for mid-size to large businesses with complex supply chains. It is a scalable and flexible solution that can be customized to meet the specific needs of each business. Some of the important benefits of using Oracle SCM Cloud include improved visibility into supply chain operations, increased agility, reduced costs, and improved customer service. Popular features of Oracle SCM Cloud include its advanced analytics capabilities, its ability to integrate with other Oracle applications, and its user-friendly interface. User reviews of Oracle SCM Cloud are generally positive, with users praising its comprehensive feature set, scalability, and ease of use. However, some users have reported that the solution can be expensive and complex to implement. Pricing for Oracle SCM Cloud is based on a subscription model, with the cost per user per month depending on the specific features and modules that are required.

Pros
  • Comprehensive features
  • Scalable and flexible
  • Improved visibility
  • Increased agility
  • Reduced costs
Cons
  • Expensive
  • Complex to implement
  • Steep learning curve
  • Limited customization
  • Integration issues
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$80 Monthly
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$350 Monthly
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Tailored to your specific needs
Small
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Large
Windows
Mac
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Android
Chromebook
Windows
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Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
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In Person
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Videos
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Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
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24/7 Live Support

Product Insights

  • Evolve Business Processes: Maintain business continuity, reduce operational silos, respond to market disruptions and mitigate risks with intelligent workflows. Improve interactions between people, data and processes through its experts and reduce inventory costs with process improvements. 
  • Improve Visibility: Supply chain stakeholders can access data related to inventory, order processes, delivery and potential disruptions. Improves customer service, assists with regulatory directives and mitigates interruptions affecting supplier inventory levels and product delivery with advanced insights. 
  • Supplier Collaboration: Streamline collaboration to drive efficiencies, increase supplier satisfaction, resolve disruptions for procure-to-pay transactions and order-to-cash with supplier collaboration solutions and global business networks. Quickly respond to supplier issues with embedded AI capabilities like cycle time prediction, anomaly detection and next-best-action recommendations. 
  • Deliver Customer Promises: Track orders from inception to delivery, manage data and processes and gain visibility into all orders throughout channels. Offers various solutions that include order management, order fulfillment, inventory management and digital store operations. 
  • Enhance Manufacturing Management: Innovate supply chain management by transforming outdated processes, uncovering hidden insights and delivering superior customer experience with automation, IoT, AI and blockchain. It helps avoid disruptions, improve visibility, respond quickly and streamline planning and optimization. 
  • Retail Technology Services: Evolve the shopping experience with advanced retail solutions for fulfilling digital demands. Revitalize customer engagement by delivering omnichannel marketing messages and offers tailored to the customer base. Minimize disruptions to the supply chain through various retail technology solutions. 
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  • Flexbile Installation: Allows users to choose the components to be installed and the modules required to integrate the full-system into operations to improve supply chain functions. Each component is supported by Oracle’s support guarantee, which provides access to all the support needed, regardless of the selected integration. 
  • Leverage the Cloud: Offers mobile access to important supply chain data to safely back-up critical information while having access from anywhere at any time. 
  • Surpass Goals: Delivers a suite of tools to move supply chain planning and other management practices to a new level. Cut costs, boost productivity throughout the supply chain and gain visibility into important customer service metrics. 
  • Incorportate New Technologies: Includes modern technology like machine learning, AI and blockchain support into regular supply chain operations to get ahead of the curve. 
  • Digitize Supply Chain: Supports digital data exchange to decrease daily operational costs. The supply chain can function quicker with fewer costs without on-site maintenance and older analog file organization systems. 
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  • Business Network: Offers cloud-based and security-rich connectivity with suppliers, partners and customers. Ensure timely order deliveries with real-time intelligence and recommendations through AI capabilities. Provides multi-party visibility of digital events throughout the supply chain via blockchain, empowering transparency and trust. 
  • Food Trust: Connects participants through an immutable, permissioned and shared record of processing details, food provenance, transaction data and more through its collaborative network. Trace the location and status of food products, including essential details like multi-ingredient and farm-store view. 
  • Visibility Insights: Optimize performance by correlating data from disparate and siloed systems, creating digital playbooks and capturing organizational knowledge. Accelerate time to value, get intelligent insights, manage inventory and mitigate disruptions to meet demand through the inventory control tower. Supply chain intelligence services help boost data integration by developing purpose-built control towers using a control tower solution blueprint. 
  • TradeLens Platform: Gain access to a supply chain and logistics network with over half of the global container shipping volume data coverage through an interconnected supply chain partners system. Every shipment party can access their information and all transactions’ audit trails using its permission matrix. Offers services and apps developed by TradeLens and third parties to accelerate innovation and value creation. 
  • Trust Your Supplier: Identify, onboard and manage qualified suppliers through a blockchain-based solution. It helps expedite supplier onboarding, lower procurement operating costs, reduce compliance risk, speed new supplier assessments, access verified data and streamline insight sharing. 
  • Business Transaction Intelligence: Provides insights into B2B transaction lifecycles. Offers multi-part shared transaction visibility and empowers users with real-time visibility and self-service. Prevents potential risks by giving discrepancy alerts on B2B transaction anomalies. 
  • Transaction Manager: Automates manual B2B transactions and helps save money and time by cutting costs, reducing errors and elevating user satisfaction with customers, non-EDI suppliers and other trading partners. Gain unified visibility throughout supply chain partner transactions and onboard non-technical trading partners. 
  • Document Conversion Services: Converts manual transactions and non-structured documents like email, pdf and fax into EDI or other structured formats. Provides various features, including advanced OCR to read images, customized exception handling, multiple language support and ICR technology to recognize handwriting. 
  • Order Management: Ensures omnichannel order fulfillment by combining inventory and delivery visibility, multichannel order aggregation and service availability in a single platform. It helps customize monitoring and alerts, take immediate actions on capacity, deliver order promises with intelligent fulfillment and use reverse logistics to track inventory. 
  • Fulfillment Optimizer with Watson: Enhance existing order management systems and minimize cost-to-serve with cognitive analytics engine. Retailers can utilize store capacity, balance protecting margins and meet delivery expectations, increasing profits. 
  • Inventory Visibility: Explore product highlights and find use-case specific solutions. Users can personalize dashboards, balance inventory across channels, track inventory velocity, enable drop shipping, leverage autoscaling, get real-time views with the Cassandra database, Akamai gateways and more. 
  • Store Engagement: Gain inventory, customer and order data view through an intuitive user-interface, accessible from mobile devices and sales counters. Provides cross-sell and up-sell recommendations, enables flexible fulfillment options, helps standardize processes for task and inventory management and manages returns throughout channels using purpose-built tools. 
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  • Collaboration and Visibility: Increased data visibility allows managers to plan and forecast efficiently. Maintain contact with clients and partners with a messaging system that links businesses. Better collaboration between employees enforces better collaborative planning for the entire supply chain. 
  • Distribution Planning: Gain access to world-class planning tools and quickly respond to demand changes. Plan ahead to reduce inventory and prevent detrimental issues with manufacturing. 
  • Manage Demand: Enables users to forecast the products needed using its demand management toolset, helping companies stay ahead of market changes and become driven by it. 
  • Promotion Management: Its data-mining capabilities can help discover successful promotion tactics for various operations to maximize ROI. Data from sales points can be measured and used to predict strong promotion strategies. 
  • Transportation Management: Optimize shipments across all methods, regardless of the transport mode through its transportation management. Reduces the complexity of fleet management while boosting carrier sourcing. 
  • Warehouse Management: Real-time visibility into warehousing processes strengthens accuracy and reduces daily costs. Automates several time-intensive operations and helps task employees with more essential duties. 
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Product Ranking

#19

among all
Supply Chain Management Software

#4

among all
Supply Chain Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

IBM Sterling
Oracle SCM Cloud
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Inventory Management Logistics And Transportation Mobile Capabilites Procurement And Supplier Management Purchase Order Management Supply Chain Analytics Supply Chain Planning Warehouse Labor Management Warehouse Management 100 91 78 100 100 100 98 75 89 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 47 reviews
Good User Sentiment 157 reviews
84%
of users recommend this product

IBM Sterling has a 'great' User Satisfaction Rating of 84% when considering 47 user reviews from 5 recognized software review sites.

79%
of users recommend this product

Oracle SCM Cloud has a 'good' User Satisfaction Rating of 79% when considering 157 user reviews from 4 recognized software review sites.

4.1 (38)
4.0 (65)
5.0 (1)
3.9 (8)
4.6 (5)
n/a
4.5 (2)
4.4 (35)
4.0 (1)
3.6 (49)

Awards

No awards.

SelectHub research analysts have evaluated Oracle SCM Cloud and concluded it deserves the award for the Best Overall Supply Chain Management Software available today and earns best-in-class honors for Inventory Management, Procurement and Supplier Management, Purchase Order Management, Supply Chain Analytics, Supply Chain Planning and Integrations and Extensibility.

Analysts' Pick Award
Inventory Management Award
Procurement and Supplier Management Award
Purchase Order Management Award
Supply Chain Analytics Award
Supply Chain Planning Award
Integrations and Extensibility Award

Synopsis of User Ratings and Reviews

Integration: It supports integration with multiple external systems, as noted by 88% of reviewers who mention integration.
Customization: It offers highly customizable tools and features, as observed by 50% of the users who refer to reports.
Ease of Use: It offers a flexible platform that is easy to use, manage and modify, as noted by all the reviewers specifying ease of use.
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User-Friendly Interface: It offers an easy to use, intuitive and configurable user-interface, as noted by around 92% of reviewers who mention UI.
Navigation: It is easy to navigate throughout the application, as stated by 100% of the users.
Latest Upgrades: It keeps the cloud updated through seamless upgrades, as observed by more than 71% of the users specifying upgrades.
Security: All users who refer to security report that it offers an enhanced security architecture.
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Learning Curve: It is complicated to understand and involves a steep learning curve, as stated by 57% of the users who report learning curve.
Interface: Over 50% of reviewers that mentioned the interface stated that the interface is not user-friendly and intuitive.
Resource-Intensive: It consumes a large amount of system resources, as observed by all reviewers referring to system resource utilization.
Implementation: Around 67% of the users who specified implementation report that the deployment and implementation process is cumbersome.
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Integration: The integration process is cumbersome, as stated by more than 55% of reviewers who specify integration.
Reporting: Over 57% of reviewers who refer to reporting note that it lacks flexible reporting capabilities.
Speed: Its slow speed is unable to handle large volumes of data, as noted by 80% of the users mentioning speed.
Customization: It has limited scope for customization, as specified by around 87% of reviewers who refer to customization.
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IBM Sterling is a flexible and easy-to-use supply chain suite that helps its customers build dynamic and smarter business networks. It has a highly customizable platform and supports comprehensive integration capabilities with various external systems. Many reviewers have noted that it does not have an intuitive user interface, and the implementation process can be cumbersome. It involves a steep learning curve, and users find it complicated to understand. It also consumes a large amount of system resources, making it slow sometimes.

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Users of Oracle SCM Cloud express overall satisfaction with its comprehensive capabilities and robust features. Many praise its ability to provide end-to-end visibility and control over their supply chain operations, citing improved efficiency and cost savings. One user commented, "Oracle SCM Cloud has revolutionized our supply chain management, streamlining processes and increasing visibility into critical data. We've seen a significant reduction in lead times and inventory levels, leading to substantial cost savings." However, some users noted the platform's complexity, particularly for small and medium-sized businesses with limited resources. "The initial learning curve can be steep, and customization requires specialized expertise," remarked one user. "However, the long-term benefits outweigh the initial challenges." One of Oracle SCM Cloud's key strengths compared to competitors like SAP S/4HANA and Microsoft Dynamics 365 Supply Chain Management is its scalability and global reach. "Oracle SCM Cloud seamlessly scales with our business, accommodating our growth and expansion into new markets," stated another user. "The multi-language and currency support is invaluable for our international operations." While competitors offer similar features, Oracle SCM Cloud stands out with its advanced analytics and machine learning capabilities. "The platform's ability to predict future demand and optimize inventory levels has been a game-changer for our business," commented one user. "We are now able to anticipate customer needs and react quickly to market changes, ensuring on-time deliveries and improved customer satisfaction." Overall, user reviews paint a positive picture of Oracle SCM Cloud as a powerful and comprehensive solution for optimizing supply chain operations. While its complexity might require additional support for smaller businesses, its scalability, global reach, and advanced analytics capabilities make it a compelling choice for large enterprises seeking to gain a competitive edge in today's dynamic business environment.

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Sage X3

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