Magaya vs CargoWise

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Our analysts compared Magaya vs CargoWise based on data from our 400+ point analysis of Supply Chain Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Magaya Software Tool
CargoWise Software Tool

Product Basics

Magaya is an on-premise or cloud-based solution that delivers robust functionality for managing accounting, operations, connectivity, tracking and compliance with a single, unified system. It offers a collection of extensions and modules designed specifically for the logistics industry.

It supports end-to-end functions that give users innovative inclusions and a comprehensive array of related professional services. It helps businesses to streamline complex and redundant processes, optimize productivity, reduce costs and grow revenue.
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CargoWise is a single-platform software solution that centralizes logistics operations on a global database for business continuity, security and scalability. It enables organizations to optimize their processes across all freight modes, borders and regulatory boundaries.

Its robust integration interfaces help streamline processes and simplify global connections. It allows flexible integrations with government and third-party providers, customers, partners and more to boost efficiency and productivity. Companies can optimize quote-to-booking procedures, monitor job shipments and make informed decisions with real-time data visibility.
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Small
Medium
Large
Small
Medium
Large
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • End-to-End Functionality: Its end-to-end solution lets users handle everything from order acquisition to product destination. Its single platform boosts efficiency, accuracy and smooths out processes. 
  • Easy Customization: Users can personalize documents using customizable templates while working with JavaScript or more complex logic. Its events feature can be used to optimize and streamline workflows. 
  • Integration Services: It provides an extensive range of pre-built standard integrations with various agencies, databases and systems, which saves valuable time and money. External developers can build extensions to meet specific needs within the market. 
  • Real-Time Visibility: Magaya lets users make data-driven decisions through real-time visibility. It helps drive agility, efficiency, better inventory tracking and accurate shipping estimates. 
  • Scalable and Extensible: Its flexible platform allows users to automate and optimize businesses using the required modules. As the business grows, it provides the ability to utilize more functionality. 
  • Single System of Record: Magaya gives users a single, accessible place to store their records. A complete end-to-end logistics and supply-chain platform eliminates data silos, streamlines operations and reduces errors. It can provide users with a faster time to value and higher ROI over time. 
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  • Accelerate Supply Chain Efficiency: Ensure data quality with master data validation tools. Get access to validated addresses to make accurate delivery and routing decisions. Includes advanced spatial technology, autocomplete function, and background address, registration code and phone validation functionalities. 
  • Automate Parcel Transport: Streamline shipping procedures throughout the enterprise. Includes multi-carrier parcel processing, smart routing, shipping documentation, regulatory compliance and rate shopping capabilities. 
  • Manage Ecommerce Operations: Offers a centralized platform for the entire international ecommerce fulfillment supply chain. Improve data quality, increase productivity and ensure trade compliance to facilitate reliable logistics operations. Provides origin depot, shipper and destination portals. 
  • Simplify Rates and Contracts: A searchable live database provides multi-modal rate visibility and control. Analyze buy and sell rates to quickly produce quotes using automated cost and revenue calculations. Provides functionalities like a rate selector, auto-costing and auto-rating, and direct carrier connections. 
  • Seamless Shipments: Leverage integrated sailing schedules, container control, automated data exchange and more to manage bookings and bills of lading. Provides container management and tracking, bookings, vessels allocations and multi-currency accounting modules. 
  • Maintain Compliance: Ensure seamless shipment movement using geocompliance tools and maintain trade compliance with real-time updates and the latest regulations. Automated accounting processes simplify international transactions and operations. Offers security screening, invoice automation, reporting, automatic tax engine and multi-language communications. 
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  • Advanced WMS: Magaya’s advanced WMS helps users stay organized with a single platform for maintaining records of arrival and locations of cargo, SKUs, serial numbers, lot numbers and multiple locations. It allows users to manage their workday efficiently with insights on real-time inventory, orders and more. 
  • Quick Quotations: Users can avoid double entry by creating bookings, pickup orders, warehouse receipts, shipments and invoices directly from the quotes feature. Its quote process can be expedited using open quote templates. 
  • PO Management: Users can maintain a high degree of accuracy and reduce repetitive tasks when making purchase orders. It provides complete visibility of a shipment down to the line item level, which allows compliance with customs. Shipment items can be classified correctly through customs clearance. 
  • Accounting: It lets users keep operations and accounting synced in one platform while automating workflows, including recurring bills and periodic bills. Users can generate reports and manage receivable and payable accounts with ease. 
  • Apps and Extensions: Magaya offers a collection of customizable desktop, web and mobile apps and extensions. It provides users with Livetrack, Dimensioner, Quickbooks Online, Binder, carrier connections, Logistico, insurance portals and more. 
  • Seamless Shipments: Users can efficiently liquidate shipments and create accounting transactions for consolidation with one click. It can quickly create shipments and print labels with FedEx, UPS and USPS directly from the system. 
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  • Forwarding Management: Offers a single platform to perform logistics transactions and handle freight operations. Leverage advanced technologies, automation and analytics to gain deep visibility, optimize supply chain and make data-driven decisions. 
    • Freight Forwarding: Automate and optimize forwarding procedures, such as capacity planning, rate management, vessel booking and last-mile tracking. 
    • Schedules and Bookings: Increase accuracy and save time using an online feed of flight and vessel information for air and sea ports. 
    • Container Freight Station: Improve and streamline complex container and depot processes from a single, integrated platform. 
    • Electronic Port Connections: Direct electronic connections to carriers, agents and ports across the world’s busiest ports helps save time and money. 
  • Customs Management: Create, manage and clear import and export customs declarations globally while operating within the law. Minimize cargo delays, fees, fines and inspections. 
    • Customs Declarations: Prevent costly compliance mistakes and ensure smooth goods movement across borders through electronic import and export customs clearance processes. 
    • BorderWise: Offers multiple books about trade legislation and reference materials in one location to avoid penalty risks, delays and reputation. 
    • Bonded Warehouse Integration: Track, manage and maintain inventory levels with greater control and compliance by integrating customs brokerage and warehouse procedures. 
    • Denied Party Screening: Stay informed and compliant through smooth screening processes for shippers, consignees, client contacts and ocean vessels. 
  • Monitor Freight Movements: View cargo status in real time. Improve decision-making capabilities and gain supply chain transparency with automation and visibility tools. 
    • Container Automation: Automate workflows, manage exceptions and eliminate manual operations from a global, integrated platform. 
    • Tracking and Events: Combine a network of agents and partners to regular procedures with the tools required in shipments. 
    • Air Waybill Automation: Merge data streams from the entire supply chain and develop a customized global data-set of locations and events information. 
  • Enterprise Operations Management: Consolidate and streamline business processes using enterprise tools. Includes features like accounting, human resources manager, customer relationship manager, workflow and productivity, eDocs and customer ticket portal. 
  • Optimize Transport Performance: Streamline order-to-delivery processes and proactively plan capacity, loads and routes. Real-time alerts and ETA updates help improve customer service. 
    • Asset-Based Transport Management: Use on-the-road data and status updates to monitor drivers, equipment and consignments. It helps improve service levels and minimize transportation costs. 
    • Non-Asset Based Transport Management: Access multiple carrier connections quickly to enhance shipments across modes and routes worldwide. Simplifies multi-carrier rating, shipping and tracking. 
  • Warehouse Visibility and Control: Manage inbound and outbound cargo using a warehouse management system. Track inventory movements and use transit facilities to accurately receive, process and dispatch packages. 
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Product Ranking

#98

among all
Supply Chain Management Software

#116

among all
Supply Chain Management Software

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Synopsis of User Ratings and Reviews

Comprehensive Functionality: Magaya offers a full suite of features that cover various aspects of supply chain management, such as logistics, warehousing, and inventory control, eliminating the need for multiple software solutions.
Streamlined Operations: By automating tasks and centralizing information, Magaya helps businesses optimize their supply chain processes, improving overall efficiency and reducing manual effort.
Improved Visibility: With real-time tracking and reporting capabilities, Magaya provides businesses with greater visibility into their supply chain, enabling better decision-making and proactive problem-solving.
User-Friendly Interface: Many users find Magaya's interface intuitive and easy to navigate, even for those without extensive technical expertise, enabling them to quickly adapt to the system and maximize its benefits.
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End-to-End Visibility: Provides comprehensive tracking and management of goods throughout the entire supply chain, from the point of origin to the final destination.
Global Trade Compliance: Includes built-in tools that help businesses navigate the complexities of international trade regulations, ensuring compliance with constantly evolving legal requirements.
Data Accuracy: Offers upfront data verification tools that help maintain data integrity, reducing errors and improving the reliability of information used for decision-making.
Centralized Platform: Consolidates all logistics operations into a single, unified system, streamlining workflows and reducing the need for multiple software solutions.
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Complex Setup: Users have reported that the initial setup of the software can be complicated and time-consuming.
Customer Support: Some users have expressed that the response times for customer support could be better.
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Customer Support: CargoWise users frequently report poor customer service experiences. Support is often limited after the sales process, and resolving issues can be slow due to a cumbersome incident reporting system.
Pricing Volatility: The pricing structure for CargoWise is often criticized for its lack of transparency and unpredictable changes. Initial discounts may be enticing, but frequent price revisions and unexpected charges make budgeting and cost management challenging.
Workflow Inefficiencies: Some users find the workflow processes in CargoWise to be cumbersome and inefficient. Promised updates and new features are sometimes delayed, which can cause frustration and hinder productivity.
Unexpected System Costs: Despite promises of cost savings, some businesses experience escalating system costs with CargoWise. The lack of clear guidance on achieving the advertised cost reductions adds to this frustration.
Performance Issues: Occasional reports of the software being laggy can negatively impact daily operations and create inefficiencies for users who rely on a responsive system.
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Magaya Supply Chain Management software has garnered largely positive feedback from users in the past year, lauded for its robust functionality and user-friendly design. Users have highlighted its strength in streamlining logistics, warehousing, and freight forwarding, praising its ability to enhance operational efficiency and transparency. One user, for instance, lauded the software's intuitive interface, noting that even warehouse clerks found it easy to use. This ease of use, however, seems to be contingent on adequate training, as several users reported difficulties navigating the software without it. Some users have pointed out that the initial setup can be complicated and that customer support responsiveness could be better. While generally perceived as a powerful tool for businesses aiming to optimize their supply chain operations, potential users should be prepared to invest in proper training.

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Is CargoWise really so wise when it comes to meeting user needs? Recent reviews paint a mixed picture of this supply chain management software. On one hand, users rave about its comprehensive functionality, highlighting its integrated approach to managing freight forwarding operations, from tracking and tracing to customs clearance and accounting. This end-to-end solution, as one user pointed out, brings everything under one umbrella, streamlining complex workflows and boosting productivity. The software's configurability and flexibility also receive praise, with customers appreciating the ability to tailor the system to their specific needs. However, this apparent strength is countered by a recurring theme in negative reviews: CargoWise's steep learning curve and lackluster customer support. Users report that the software is difficult to master, with training materials deemed insufficient for navigating its more technical aspects. This challenge is compounded by what many describe as abysmal post-sales support, characterized by slow response times, unhelpful incident reports, and a general lack of readily available assistance. The pricing policy is another sore point, often described as unpredictable and frustratingly opaque. Users express concerns over frequent revisions, hidden charges, and escalating costs that belie the promised savings. This lack of transparency, coupled with the reportedly poor customer service, creates a sense of distrust and frustration among those who feel locked into a system that doesn't deliver on its initial promises. In conclusion, CargoWise seems like a powerful tool for freight forwarding, but one that requires significant investment in terms of both time and money. Its comprehensive features and integration capabilities make it suitable for large enterprises with dedicated IT and training resources to navigate its complexities and absorb potential cost overruns. However, smaller businesses or those seeking a more user-friendly and transparent experience might want to explore alternative solutions.

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