Magaya vs IBM Sterling
Last Updated:Our analysts compared Magaya vs IBM Sterling based on data from our 400+ point analysis of Supply Chain Management Software, user reviews and our own crowdsourced data from our free software selection platform.
Product Basics
Magaya is an on-premise or cloud-based solution that delivers robust functionality for managing accounting, operations, connectivity, tracking and compliance with a single, unified system. It offers a collection of extensions and modules designed specifically for the logistics industry.
It supports end-to-end functions that give users innovative inclusions and a comprehensive array of related professional services. It helps businesses to streamline complex and redundant processes, optimize productivity, reduce costs and grow revenue.
IBM Sterling is an open, integrated platform that leverages advanced technologies like AI and blockchain to connect with the supplier ecosystem. It provides real-time insights, end-to-end visibility and recommended measures to transform interruptions into customer engagement, profit and growth opportunities.
It offers support for supplier, inventory and order management. Users can build smarter business networks using business process improvement, supply chain visibility, supplier collaboration, manufacturing solutions, order fulfillment and retail solutions. It also supports B2B collaboration to fulfill ongoing business demands, minimize complexity and reduce costs.
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Product Insights
- End-to-End Functionality: Its end-to-end solution lets users handle everything from order acquisition to product destination. Its single platform boosts efficiency, accuracy and smooths out processes.
- Easy Customization: Users can personalize documents using customizable templates while working with JavaScript or more complex logic. Its events feature can be used to optimize and streamline workflows.
- Integration Services: It provides an extensive range of pre-built standard integrations with various agencies, databases and systems, which saves valuable time and money. External developers can build extensions to meet specific needs within the market.
- Real-Time Visibility: Magaya lets users make data-driven decisions through real-time visibility. It helps drive agility, efficiency, better inventory tracking and accurate shipping estimates.
- Scalable and Extensible: Its flexible platform allows users to automate and optimize businesses using the required modules. As the business grows, it provides the ability to utilize more functionality.
- Single System of Record: Magaya gives users a single, accessible place to store their records. A complete end-to-end logistics and supply-chain platform eliminates data silos, streamlines operations and reduces errors. It can provide users with a faster time to value and higher ROI over time.
- Evolve Business Processes: Maintain business continuity, reduce operational silos, respond to market disruptions and mitigate risks with intelligent workflows. Improve interactions between people, data and processes through its experts and reduce inventory costs with process improvements.
- Improve Visibility: Supply chain stakeholders can access data related to inventory, order processes, delivery and potential disruptions. Improves customer service, assists with regulatory directives and mitigates interruptions affecting supplier inventory levels and product delivery with advanced insights.
- Supplier Collaboration: Streamline collaboration to drive efficiencies, increase supplier satisfaction, resolve disruptions for procure-to-pay transactions and order-to-cash with supplier collaboration solutions and global business networks. Quickly respond to supplier issues with embedded AI capabilities like cycle time prediction, anomaly detection and next-best-action recommendations.
- Deliver Customer Promises: Track orders from inception to delivery, manage data and processes and gain visibility into all orders throughout channels. Offers various solutions that include order management, order fulfillment, inventory management and digital store operations.
- Enhance Manufacturing Management: Innovate supply chain management by transforming outdated processes, uncovering hidden insights and delivering superior customer experience with automation, IoT, AI and blockchain. It helps avoid disruptions, improve visibility, respond quickly and streamline planning and optimization.
- Retail Technology Services: Evolve the shopping experience with advanced retail solutions for fulfilling digital demands. Revitalize customer engagement by delivering omnichannel marketing messages and offers tailored to the customer base. Minimize disruptions to the supply chain through various retail technology solutions.
- Advanced WMS: Magaya’s advanced WMS helps users stay organized with a single platform for maintaining records of arrival and locations of cargo, SKUs, serial numbers, lot numbers and multiple locations. It allows users to manage their workday efficiently with insights on real-time inventory, orders and more.
- Quick Quotations: Users can avoid double entry by creating bookings, pickup orders, warehouse receipts, shipments and invoices directly from the quotes feature. Its quote process can be expedited using open quote templates.
- PO Management: Users can maintain a high degree of accuracy and reduce repetitive tasks when making purchase orders. It provides complete visibility of a shipment down to the line item level, which allows compliance with customs. Shipment items can be classified correctly through customs clearance.
- Accounting: It lets users keep operations and accounting synced in one platform while automating workflows, including recurring bills and periodic bills. Users can generate reports and manage receivable and payable accounts with ease.
- Apps and Extensions: Magaya offers a collection of customizable desktop, web and mobile apps and extensions. It provides users with Livetrack, Dimensioner, Quickbooks Online, Binder, carrier connections, Logistico, insurance portals and more.
- Seamless Shipments: Users can efficiently liquidate shipments and create accounting transactions for consolidation with one click. It can quickly create shipments and print labels with FedEx, UPS and USPS directly from the system.
- Business Network: Offers cloud-based and security-rich connectivity with suppliers, partners and customers. Ensure timely order deliveries with real-time intelligence and recommendations through AI capabilities. Provides multi-party visibility of digital events throughout the supply chain via blockchain, empowering transparency and trust.
- Food Trust: Connects participants through an immutable, permissioned and shared record of processing details, food provenance, transaction data and more through its collaborative network. Trace the location and status of food products, including essential details like multi-ingredient and farm-store view.
- Visibility Insights: Optimize performance by correlating data from disparate and siloed systems, creating digital playbooks and capturing organizational knowledge. Accelerate time to value, get intelligent insights, manage inventory and mitigate disruptions to meet demand through the inventory control tower. Supply chain intelligence services help boost data integration by developing purpose-built control towers using a control tower solution blueprint.
- TradeLens Platform: Gain access to a supply chain and logistics network with over half of the global container shipping volume data coverage through an interconnected supply chain partners system. Every shipment party can access their information and all transactions’ audit trails using its permission matrix. Offers services and apps developed by TradeLens and third parties to accelerate innovation and value creation.
- Trust Your Supplier: Identify, onboard and manage qualified suppliers through a blockchain-based solution. It helps expedite supplier onboarding, lower procurement operating costs, reduce compliance risk, speed new supplier assessments, access verified data and streamline insight sharing.
- Business Transaction Intelligence: Provides insights into B2B transaction lifecycles. Offers multi-part shared transaction visibility and empowers users with real-time visibility and self-service. Prevents potential risks by giving discrepancy alerts on B2B transaction anomalies.
- Transaction Manager: Automates manual B2B transactions and helps save money and time by cutting costs, reducing errors and elevating user satisfaction with customers, non-EDI suppliers and other trading partners. Gain unified visibility throughout supply chain partner transactions and onboard non-technical trading partners.
- Document Conversion Services: Converts manual transactions and non-structured documents like email, pdf and fax into EDI or other structured formats. Provides various features, including advanced OCR to read images, customized exception handling, multiple language support and ICR technology to recognize handwriting.
- Order Management: Ensures omnichannel order fulfillment by combining inventory and delivery visibility, multichannel order aggregation and service availability in a single platform. It helps customize monitoring and alerts, take immediate actions on capacity, deliver order promises with intelligent fulfillment and use reverse logistics to track inventory.
- Fulfillment Optimizer with Watson: Enhance existing order management systems and minimize cost-to-serve with cognitive analytics engine. Retailers can utilize store capacity, balance protecting margins and meet delivery expectations, increasing profits.
- Inventory Visibility: Explore product highlights and find use-case specific solutions. Users can personalize dashboards, balance inventory across channels, track inventory velocity, enable drop shipping, leverage autoscaling, get real-time views with the Cassandra database, Akamai gateways and more.
- Store Engagement: Gain inventory, customer and order data view through an intuitive user-interface, accessible from mobile devices and sales counters. Provides cross-sell and up-sell recommendations, enables flexible fulfillment options, helps standardize processes for task and inventory management and manages returns throughout channels using purpose-built tools.
Product Ranking
#98
among all
Supply Chain Management Software
#19
among all
Supply Chain Management Software
User Sentiment Summary
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47 reviews
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IBM Sterling has a 'great' User Satisfaction Rating of 84% when considering 47 user reviews from 5 recognized software review sites.
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4.1 (38)
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5.0 (1)
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4.6 (5)
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4.5 (2)
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4.0 (1)
Synopsis of User Ratings and Reviews
Magaya Supply Chain Management software has garnered largely positive feedback from users in the past year, lauded for its robust functionality and user-friendly design. Users have highlighted its strength in streamlining logistics, warehousing, and freight forwarding, praising its ability to enhance operational efficiency and transparency. One user, for instance, lauded the software's intuitive interface, noting that even warehouse clerks found it easy to use. This ease of use, however, seems to be contingent on adequate training, as several users reported difficulties navigating the software without it. Some users have pointed out that the initial setup can be complicated and that customer support responsiveness could be better. While generally perceived as a powerful tool for businesses aiming to optimize their supply chain operations, potential users should be prepared to invest in proper training.
IBM Sterling is a flexible and easy-to-use supply chain suite that helps its customers build dynamic and smarter business networks. It has a highly customizable platform and supports comprehensive integration capabilities with various external systems. Many reviewers have noted that it does not have an intuitive user interface, and the implementation process can be cumbersome. It involves a steep learning curve, and users find it complicated to understand. It also consumes a large amount of system resources, making it slow sometimes.
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