NetSuite vs Infor Supply Chain Management

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Our analysts compared NetSuite vs Infor Supply Chain Management based on data from our 400+ point analysis of Supply Chain Management Software, user reviews and our own crowdsourced data from our free software selection platform.

NetSuite Software Tool

Product Basics

NetSuite ERP is a cloud-based enterprise resource planning (ERP) solution designed to automate and streamline core business processes. It manages all aspects of a company's operations, including financials, accounting, inventory, supply chain, and customer relationship management (CRM). NetSuite is best suited for mid-sized and large businesses with complex needs who require a comprehensive solution to manage their growth. Key benefits include improved visibility, real-time data access, increased efficiency, and enhanced collaboration. Popular features include order management, project management, financial reporting, and business intelligence. User reviews praise NetSuite's scalability, flexibility, and ease of use. However, some users mention the initial implementation cost and learning curve as drawbacks. Pricing is tiered based on the number of users and modules required. Monthly subscription fees can range from $999 to $4,999 per month. Additionally, one-time implementation fees may apply.

Pros
  • Scalable
  • Flexible
  • Easy to use
  • Real-time data
  • Improved visibility
Cons
  • High cost
  • Steep learning curve
  • Limited customization
  • Integration issues
  • Vendor lock-in
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Infor Supply Chain Management delivers comprehensive solutions to its users that provide real-time orchestration by connecting businesses to their partners and digitally transforming planning to delivery processes. Users can gain real-time visibility and make data-based decisions through robust connections with trading partners and devices.

It performs intelligence-driven processes by combining rich data with prescriptive and predictive insights from Infor Coleman AI. Its CloudSuite capabilities and multi-enterprise business network can optimize all operations, from planning and procurement to orchestration and fulfillment.

Pros
  • Improved Efficiency
  • Reduced Costs
  • Increased Customer Satisfaction
  • User-Friendly Interface
  • Scalability
Cons
  • Complex Initial Setup
  • Expensive for Small Businesses
  • Limited Reporting Capabilities
  • Integration Challenges
  • Steep Learning Curve
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$999/User, Monthly
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Product Assistance

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Product Insights

  • Customization and visibility: The ability for clients to develop solutions that are tailored to their own business needs is a driving benefit of NetSuite ERP. The tool also provides visibility across workflows, which provides heightened transparency across departments. 
  • Built-in workflows: Built-in workflows are helpful because they allow for the automation or streamlining of various business tasks, therefore improving productivity. This benefit includes more accurate financial management and omnichannel engagement. 
  • Control over business processes: NetSuite ERP gives companies more control over business processes. For example, the program contains a supply chain portal that makes sure your customers benefit from the same experience, no matter where exactly they decide to convert within the sales funnel. 
  • Real-time insights: Real-time data is a key benefit that, when paired with NetSuite ERP’s personalized dashboards, can help your company develop insights more quickly. This can reduce the amount of time you spend filtering and sorting data to develop actionable solutions for your business. 
  • Easily accessible: NetSuite ERP is a cloud-based solution, meaning that as long as you have internet access, you can use it. This means you won’t have to be tied to your desktop computer to work with its suite of tools, which gives you the freedom to work where and when you want. 
  • Relatively low cost of ownership: Cost is an essential factor to consider when implementing an ERP solution, which is why NetSuite ERP seeks to lower its price by eliminating IT expenses (both initially and on an ongoing basis.) It also provides automatic updates so that you don’t have to pay extra for maintenance. 
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  • Manage Supply: Buyers can collaborate and share with multiple tiers of suppliers based on forecasts, commitments and plans. Minimize stock-outs and lost revenue by ensuring supply through digital commitments, ongoing collaboration and early alerts to issues. Accelerate the warehouse receiving process and ship directly from source to customer. 
  • Increase Visibility: Ensure regular inventory availability and improve order accuracy and ETAs with supply chain visibility. Provides live visibility with real-time IoT data and expands speed, quality and shipment availability statuses beyond EDI. Collaborate with the right parties, drill into transactions and focus on opportunities and risks by quickly consuming and acting on information. 
  • Enhance Forecasts: Deliver forecast accuracy through probabilistic forecasting methods and a highly collaborative demand planning platform. Offers performance dashboards to gain better insights and a consumer-grade user experience to increase productivity. 
  • Manage Working Capital: Companies can offer programs at rates lower than suppliers’ borrowing costs to reduce goods costs, minimize the cost of capital and ensure regular supply. Electronic records of supply chain activities improve working capital and reduce risk by helping users leverage purchase orders, incentive-driven financing and extend payables. Unlock better rates and protect the seller from buyer payment default through payment protection. 
  • Improve Costs and Collaboration: Generate cleaner and compliant transactions through order management and automated document creation. Avoid stock-outs and reduce expedited shipments with constant notifications about management issues and order collaboration on the network. Suppliers can streamline processes and reduce errors by creating invoices from packing lists or purchase orders. Global payment and chargeback management can improve performance and supplier relationships. 
  • Control center: Perform customer-centric and proactive operations by layering in-context intelligence with predictive insights. The combination of in-network data, trading partner connectivity and applications with advanced data science lets businesses interpret and respond to dynamic signals. 
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  • Sales Order Management: The sales order management tool provides automation that works to reduce manual errors and to speed up the billing and order management process. It is also integrated with other business functions such as finance and fulfillment. 
  • Source Management: This tool helps ensure compliance during the purchasing process through its centralized supply portal. It also has forecasting abilities that are able to recalculate predictions based on actual fluctuations. 
  • Warehouse Management: The warehouse management feature streamlines warehouse operations by decreasing overhead and cycle times. It can also improve rates of on-time delivery, therefore improving customer retention and ultimately boosting revenue. 
  • Production Management: The production management tool is integrated with CAD and PLM functionality. This feature assists in the development of quotes, tracking of contract renewals and cost estimation. 
  • Manufacturing Accounting: All of the basic features of accounting are present in this tool, from invoicing to forecasting. It can also help your company determine the amount of taxes you need to pay based on factors such as location and revenue. 
  • Transportation and Logistics: This tool is well-integrated with IoT functionality, as it lets you see in real-time where your transportation units are located. The logistic side of this tool provides inventory estimation based on historical data to help you decide what to order more of and what to order less of. 
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  • Integrated Business Planning: Streamline tradeoff analysis, improve decision making and market response with the use of a shared platform, common KPIs and planning data repositories. Provides visibility, core analytics, execution and collaboration capabilities to help organizations maintain control of costs and services. 
  • Demand Management: Predict and fulfill demand based on real-time market data using machine learning and AI. Provide retailers with an advanced approach to financial planning, demand forecasting, assortment planning, lifecycle pricing, replenishment optimization and more. 
  • Supply Planning: Simplify tactical, strategic and operational planning processes through configurable supply planning solutions. Organizations can meet business requirements like balancing product mix, multiple site planning, considering shelf-life constraints in build-ahead strategies or selecting the best formula according to the availability of demand and materials. 
  • Warehouse Management: Warehouse fulfillment is combined with 3D visual analysis and embedded labor management to support enhanced operational execution and reduce complexity. Offers advanced features, labor management, B2B and B2C fulfillment support to improve productivity, order accuracy and flexibility. 
  • Production Scheduling: Constraint-based production scheduling can optimize resources, minimize downtime and maximize capacity. Manufacturers can respond to multiple changes, maintain demand and supply with modeling capabilities and adjust schedules with automated optimization and graphical planning boards. 
  • Transportation Management: Orchestrate multi-leg, multi-mode transportation across various parties through Infor Nexus transportation management. Manage global complexity and increase service levels with end-to-end shipping control and freight spend visibility. It connects worldwide service providers, spanning business silos, geographies and modes for transportation activities to gain better reliability, control and customer delivery. 
  • Infor Nexus: Connect companies to suppliers, manufacturers, banks and 3PLs through Infor Nexus. This single-instance network can fuse financial and physical supply chain processes in a cloud-based platform. Businesses can sense and respond to numerous changes through applications that combine advanced planning, finance and execution abilities. 
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Product Ranking

#1

among all
Supply Chain Management Software

#6

among all
Supply Chain Management Software

Find out who the leaders are

Analyst Rating Summary

71
74
98
100
71
80
47
43
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Inventory Management
Procurement and Supplier Management
Warehouse Management
Inventory Management
Warehouse Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

NetSuite
Infor Supply Chain Management
+ Add Product + Add Product
Inventory Management Logistics And Transportation Mobile Capabilites Procurement And Supplier Management Purchase Order Management Supply Chain Analytics Supply Chain Planning Warehouse Labor Management Warehouse Management 98 71 47 93 83 68 73 45 88 100 80 43 79 81 82 71 71 92 0 25 50 75 100
100%
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60%
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40%
73%
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27%
38%
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62%
38%
13%
49%
90%
0%
10%
60%
30%
10%
83%
0%
17%
83%
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17%
70%
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80%
10%
10%
63%
6%
31%
69%
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31%
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75%
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75%
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25%
86%
0%
14%
86%
7%
7%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

43%
0%
57%
29%
0%
71%

User Sentiment Summary

Great User Sentiment 6448 reviews
Fair User Sentiment 25 reviews
81%
of users recommend this product

NetSuite has a 'great' User Satisfaction Rating of 81% when considering 6448 user reviews from 5 recognized software review sites.

63%
of users recommend this product

Infor Supply Chain Management has a 'fair' User Satisfaction Rating of 63% when considering 25 user reviews from 3 recognized software review sites.

4.9 (20)
n/a
4.0 (3489)
n/a
4.2 (1600)
4.0 (4)
4.4 (125)
4.6 (5)
4.0 (1214)
2.5 (16)

Awards

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SelectHub research analysts have evaluated Infor Supply Chain Management and concluded it earns best-in-class honors for Inventory Management and Warehouse Management.

Inventory Management Award
Warehouse Management Award

Synopsis of User Ratings and Reviews

Real-time data and visibility: Gain immediate insights into your business performance with real-time access to all your data.
Improved efficiency and automation: Automate routine tasks and streamline workflows to boost productivity across your organization.
Enhanced collaboration: Break down departmental silos and foster better communication across teams.
Scalability and flexibility: Adapt NetSuite to your unique needs and accommodate your business growth.
Comprehensive features: Manage all aspects of your business operations with a single platform.
Improved decision-making: Get data-driven insights to make informed and strategic decisions.
Strong customer support: Reliable support is available through multiple channels to ensure your success.
High security and compliance: Secure your data and meet industry regulations with robust security features.
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Improved Visibility: Gain real-time insights into inventory levels, order status, and logistics across the entire supply chain.
Enhanced Collaboration: Connect all supply chain partners through Infor Nexus for seamless information sharing and optimized execution.
Increased Efficiency: Automate workflows, streamline processes, and reduce manual tasks to optimize operations and boost productivity.
Reduced Costs: Minimize inventory levels, optimize transportation routes, and improve demand forecasting to significantly reduce supply chain costs.
Improved Customer Satisfaction: Deliver orders on time, reduce errors, and enhance responsiveness to customer inquiries.
Scalability and Flexibility: Adapt to changing market conditions, accommodate growth, and customize the solution to meet individual business requirements.
User-Friendly Interface: Navigate the software easily with an intuitive and user-friendly interface.
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High cost: NetSuite's initial implementation and ongoing maintenance fees can be significant, especially for small businesses.
Steep learning curve: The platform's extensive features require significant training and user adoption efforts.
Limited customization options: While customizable, NetSuite requires technical expertise and can be costly compared to competitors.
Vendor lock-in concerns: Switching to a different ERP provider can be challenging due to potential data migration issues and dependence on NetSuite's proprietary features.
Integration challenges with certain applications: While NetSuite offers pre-built integrations, connecting with niche or less popular applications might require complex manual data entry or third-party solutions.
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Complex Initial Setup: Requires significant time and resources for initial configuration and data migration, potentially impacting business operations.
Expensive for Small Businesses: Subscription fees and implementation costs can be prohibitive for smaller companies with limited budgets.
Limited Reporting Capabilities: Out-of-the-box reporting may not meet specific needs, requiring customization or third-party solutions.
Integration Challenges: Integrating Infor SCM with existing systems can be complex and require specialized expertise.
Steep Learning Curve: The user interface and features can be complex, requiring extensive training for users to become proficient.
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User reviews for NetSuite ERP paint a mixed picture, highlighting both its strengths and weaknesses. Many users praise its comprehensive features and real-time data visibility, reporting improvements in efficiency and collaboration. One user commented, "NetSuite has transformed our business by automating tedious tasks and providing us with a single source of truth for all our data." Another added, "The collaboration features are fantastic – we can now work together seamlessly across different departments, which has boosted productivity significantly." However, users also raise concerns about the complexity of the platform and its high cost. Some find the learning curve steep and the customization options limited compared to competitors like SAP Business One and Microsoft Dynamics 365. One user noted, "NetSuite was initially overwhelming for our team due to its complexity. We had to invest heavily in training just to get started." Another commented, "The cost was a major barrier for us. We found other ERP solutions that offered similar features at a fraction of the price." The issue of vendor lock-in is another recurring concern among users. Switching to a different ERP system can be challenging due to data migration issues and dependence on NetSuite's proprietary features. One user expressed their apprehension, "We're worried about getting locked into NetSuite's ecosystem. Switching to another provider seems like a huge headache." Overall, user reviews suggest that NetSuite ERP is a powerful and feature-rich solution but comes with a steep learning curve and high cost. While it may be the perfect fit for large organizations with complex needs and significant resources, smaller businesses might find it overwhelming and expensive. When evaluating NetSuite, it's crucial to carefully consider your specific needs, budget, and technical expertise before making a decision.

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User reviews of Infor Supply Chain Management (SCM) reveal a mixed bag of experiences, highlighting both its strengths and weaknesses. Overall, users praise its improved visibility, enhanced collaboration, and increased efficiency. One user noted, "Infor SCM gives us real-time insights into our entire supply chain, which has helped us identify and address potential problems before they impact our customers." Another user appreciated the collaborative platform, stating, "Infor Nexus makes it easy to communicate and share information with our suppliers and partners, which has improved our overall supply chain performance." However, some users also point out challenges with the initial setup, cost, and limited reporting capabilities. One user commented, "Implementing Infor SCM was a complex and time-consuming process." Another user expressed concerns about the price, saying, "Infor SCM is a great product, but it can be expensive for small businesses." Additionally, some users noted that the reporting capabilities are not as robust as those offered by some competitors, such as SAP S/4HANA and Oracle NetSuite. Despite these weaknesses, many users believe that Infor SCM offers a powerful and comprehensive solution for managing their supply chains. They appreciate its scalability and flexibility, which allows them to adapt to changing business needs. One user remarked, "Infor SCM has helped us grow our business and expand into new markets." Another user highlighted the product's unique features, saying, "Infor SCM has features that I haven't seen in other products, such as the ability to manage multi-modal transportation." Ultimately, the decision of whether or not to use Infor SCM depends on the specific needs and requirements of your business. However, based on the user reviews, it is a powerful and comprehensive solution with the potential to significantly improve your supply chain efficiency and performance.

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