ADP Workforce Now vs Workday Talent Management

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Our analysts compared ADP Workforce Now vs Workday Talent Management based on data from our 400+ point analysis of Talent Management Systems, user reviews and our own crowdsourced data from our free software selection platform.

ADP Workforce Now Software Tool

Product Basics

ADP Workforce Now is a cloud and on-premise platform for businesses seeking a one-stop shop for everything HR, including remote, in-office or hybrid teams. It operates as a professional employer organization (PEO), offering tools to tackle complex and time-consuming HR tasks.

It includes payroll management, time and attendance, talent management and benefits administration. Tools like payroll automation, data syncing and error detection help HR managers overcome common challenges like payroll inaccuracies and time-consuming manual processing.

It's ideal for teams that want to boost efficiency and save time on core HR tasks while navigating compliance regulations. Its key features include applicant tracking and recruiting, compensation management, document management, employee onboarding, employee self-service and payroll management.

It’s embedded with protective layers such as physical security, intelligent detection, fraud defense and other mechanisms for enhanced security and data privacy.

According to recent user reviews, users generally find it intuitive and reasonably easy to navigate. In contrast, some users report long customer support wait times.

Monthly pricing starts at $110. Pricing also depends on features, modules or packages selected, such as bundling payroll and HR. A free trial is also available. 

Pros
  • Custom reporting
  • Easy clocking in and out
  • Detailed, accessible paystubs
Cons
  • Customer support variations
  • Learning curve during implementation
  • Occasional slowness
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Workday is an HCM and talent management solution. It has a wide range of capabilities including accounting, auditing, finance, HR and workforce management and serves mainly medium and large enterprise clients. Users have access to tools that help with analyzing data, creating equitable hiring practices, hiring, skill-building, performance reviews, recruiting, succession planning and more. It also supports an e-learning element to build competency development right into the preexisting workflow. Overall, it serves around 7,700 customers globally, including acquisitions.
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$110 Monthly
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$99/User, Monthly
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Tailored to your specific needs
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Windows
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Linux
Android
Chromebook
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Mac
Linux
Android
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Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
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24/7 Live Support

Product Insights

  • Streamline Processes: Automate critical processes like onboarding, record-keeping and employee status changes. Track and report about certifications, licenses and compliance data.
  • Improve Employee Experience: Empower employees with access to their pay, benefits and time information. Employees can also request time off, view work schedules and download pay statements without HR/admin intervention.
  • View Real-Time Insights: View key metrics like labor costs, overtime, actual vs. scheduled hours, turnover rate and other KPIs using data analysis tools.
  • Integrate Seamlessly: Integrate with different systems like Workday, Litmos, ZipRecruiter, TSheets, QuickBooks, Slack, Microsoft Teams and more.
  • Manage Information Anywhere: Get 24/7 mobile access to time and attendance features, benefits data, and pay details with an app for iOS and Android platforms.
  • Enhance Data Security: ADP's security training and awareness program includes annual interactive training covering key topics and policies like phishing, malware and incident response. There are classroom sessions, webinars and visual aids.
  • Ensure Compliance: With built-in safeguards like error detection and data syncing, the platform aids compliance with labor laws and regulations.
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  • Better Career Building: Employees experience greater investment from employers and get the chance to seek out opportunities. This includes mentorships, extra projects, and strengthening connections to ensure each worker is living their best life.
  • More Complete Workforce: Ensures there are no gaps in competencies or long lapses during turnover or vacancies created by promotion. The strong recruiting tools make it easy to screen, seek out, interview, hire and onboard candidates. Comprehensive skill analysis shows where the company needs more specialized talent.
  • Increased Collaboration: Provides an open line of communication for workers with a feedback tool and regular check-ins. This lets users improve and get into the habit of thinking critically and helping their peers.
  • Saves Time and Money: Eliminates multiple integration fixes by combining compensation, learning, recruiting, talent management and workforce management. It allows staff to align personal goals with business-wide and gives them visibility into where their strengths and weaknesses lie.
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  • Payroll: Access employee pay data on a dashboard. Automate deductions for benefits and other compensation.
    • Manage tax filings and access historical pay summaries.
    • Prorate pay during a cycle or apply it to previous runs.
    • Identify payroll errors via warning notifications.
  • Time & Attendance: Offers tracking and scheduling capabilities with digital time clocking, visual schedules and clocks with finger scan functionality.
    • Facilitate absence management with absence analysis, leave tracking and more.
    • Secured Time Tracking: Reduce time theft (like buddy punching) with finger scanning, facial recognition and geofencing.
    • Time Tracking Options: Employees can clock in and out using their mobile device, kiosk app, web timesheet, tablet or smart time clock. The time kiosk application enables pin codes or facial recognition for an added layer of security.
    • Scheduling: Assign shifts and let employees swap as needed, reducing productivity bottlenecks. Configure scheduling work rules like max hours/days.
    • Scheduling by Skill: Ensure efficiency by matching specific employees to jobs based on their skills, licenses and certifications. Use skills-based scheduling to assign employees with the required language and training provisions.
    • Dashboards: View absences, schedules, hours worked and overtime. See timecard statuses to help wrap up time details without delaying payroll.
    • Time and Attendance Compliance: ADP’s compliance on-demand option gives clients access to a team of consultants for guidance on key practices. Access a content library with info on federal, state and local laws, and regulations.
  • Talent Management:
    • Recruiting and Hiring: Automatically create job descriptions and job postings. Offers screening, compliance mandates by location, hiring-practice guidance, credential verification and background check tools.
    • Management and Growth: View employee performance, deliver learning programs and offer leadership skill improvement tools. Reduce talent gaps and plan ahead with succession management.
  • Benefits Administration:
    • With ADP AE Snapshot™, managers can access employee metrics on enrollment preferences and decisions.
    • Access ranks of different plans, compare options, calculate and evaluate various scenarios, and configure plan selections with PlanFit.
    • Enroll and manage benefits through the mobile app.
    • Use eligibility, enrollment activity and plan summary reports.
  • ADP® DataCloud: Reference reliable industry data and compare company trends and data to information from similar organizations. Predict turnover and discover contributing factors using big data through Turnover Probability Explorer.
  • ADP® StandOut: Personalize digital coaching content and use 15-minute strength assessments. Offers:
    • Real-time team engagement, custom and performance pulse surveys.
    • Light-touch check-ins with employees.
    • Coaching intelligence and insights.
  • Learning Management: Allow employees to self-enroll for courses. Custom build or upload training content. Provides:
    • 41 pre-packaged compliance and development courses.
    • Course tracking dashboards.
    • Publishing and tracking of instructor-led training.
    • Online demos
  • HR Assist: Features include:
    • Federal and state compliance reporting, along with regulatory expertise and guidance.
    • Job description templates and wizards.
    • Employee handbook assistance.
    • HR doc library and toolkits with guides, forms, documents and policies.
    • ADP TotalSource®: Offers support for benefits, payroll, hiring and compliance across all 50 states. Has features like full-time recruiters, applicant tracking, ZipRecruiter integration, mobile-friendly career sites, background checks and onboarding.
  • Workforce Management: Effectively plan projects and assign tasks, even on the go. Managers can remotely view time off, hours worked and timecards. There’s also overtime and absence analytics and reporting for helpful insights.
  • Digital Record Keeping: Store confidential company data securely in the cloud. Upload data in batches to save time. Search and audit information.
  • Onboarding: Facilitate a fully integrated onboarding experience for new hires. Capabilities include:
    • Digital onboarding
    • Digital I-9 processing.
    • Identification of employee payment preferences.
    • Onboarding completion reminders.
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  • Talent Management and Skill Development: Grants a greater understanding of skill gaps and development to aid in recruiting and staffing. Helps elucidate and aid in talent management with calibration, candidate profiles, continuous feedback, embedded reporting, goal management, professional developments, reviews, surveys, and more. In addition to examining external candidates, it provides a breakdown in competencies to understand how to best utilize current staff.
  • Recruiting and Talent Acquisition: Manages the employee life cycle from start to finish. It has tools for job creation, recruiting and onboarding to guide employees through the entire process. The platform provides communication for the hiring team, high-volume efficiency, proactive talent sourcing, management for interviews, security and compliance and a space where users can see job openings and applicants. Furthermore, it builds a staffing pipeline and automates workflow to make the process much easier. A recruiting hub allows people to see candidates, assessment, tasks and referral candidates. Overall, it helps create an efficient hiring process for the whole company.
  • Integrations: Integrates with Google, Microsoft Teams, Outlook and Slack.
  • Professional Development: Provides professional reviews and development. Managers can make decisions based on skill sets. Employees can ensure their personal goals are aligned with broader company objectives. Some of its elements include career planning, goal management, internal mobility, performance enhancement and visibility with talent.
  • Customization: Comes with multiple personalization options for teams that have special needs or a more complex workflow.
  • E-Learning: Learners get access to rich, interactive content to help with competency development and engagement within the flow of a day’s work. Content is curated for individuals and personalized for better engagement. It’s within the program, so users don’t have to navigate a complicated system to access it. Leaders can create learning campaigns to fill skill-gaps and encourage career development and see how it impacts training. It also lets users create course catalogs and learning plans, store content and stream content.
  • Assessments: Hosts interactive video with multiple-choice questions and text answers to users so they can remember what they’re learning. It comes with accessibility elements by transcribing videos, in-video search and more.
  • Diversity: Enables policies to ensure equity across demographics and aims to make everyone feel welcome in the workplace. It measures hiring and promotions and assigns scores on an index so leadership can have a frank analysis of how diversity plays into the organization and where they can improve. Users can also create opportunities to increase equity, develop a more varied background of leaders, put plans into action, measure the effectiveness, remove bias from hiring and create a company culture that appreciates the unique strengths of people from all walks of life.
  • Reporting and Analytics: Centralizes all data including benchmarks, budgets, finance and workforce calculations, planning data, legacy app analysis, third-party app information, plans and more. Teams can examine and pull reports with the Discovery Boards feature and use augmented analytics to get at answering the tough questions. The platform helps with this analysis with features such as graph processing, machine learning and pattern detection.
  • Other Services: In addition to talent management, the solution also offers accounting, auditing, automation for professional services, cash and asset management, enterprise planning, enterprise planning, spending management, payroll, product extensions and workforce management.
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Product Ranking

#16

among all
Talent Management Systems

#2

among all
Talent Management Systems

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Analyst Rating Summary

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Employee Communication
Learning Management
Onboarding
Recruitment and Applicant Tracking
AI-based Capabilities
AI-based Capabilities
Learning Management
Onboarding
Performance Management
Platform Capabilities

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

ADP Workforce Now
Workday Talent Management
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AI-based Capabilities Compensation Management Dashboard And Reporting Employee Communication Learning Management Mobile Capabilities Onboarding Performance Management Recruitment And Applicant Tracking Succession Planning 94 40 0 100 100 0 100 92 97 92 100 70 0 75 100 0 100 100 94 100 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 10989 reviews
Great User Sentiment 2053 reviews
85%
of users recommend this product

ADP Workforce Now has a 'great' User Satisfaction Rating of 85% when considering 10989 user reviews from 5 recognized software review sites.

83%
of users recommend this product

Workday Talent Management has a 'great' User Satisfaction Rating of 83% when considering 2053 user reviews from 5 recognized software review sites.

5.0 (19)
4.8 (14)
4.1 (3109)
4.0 (1032)
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4.4 (671)
4.4 (5734)
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4.4 (358)
4.7 (7)
4.0 (1769)
4.1 (329)

Awards

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SelectHub research analysts have evaluated Workday Talent Management and concluded it earns best-in-class honors for Platform Capabilities.

Platform Capabilities Award

Synopsis of User Ratings and Reviews

Users generally have positive feedback about ADP's time tracking, highlighting its ease of use for clocking in and out, viewing time cards, and requesting time off.
Users highlight quick access to paystubs from current and past jobs. They appreciate having all paystub information in one place and find it easy to download. There are also detailed breakdowns of earnings and deductions.
60% of users appreciate reporting capabilities, particularly the custom reports feature, finding it helpful for generating tailored insights.
64% of users find the system intuitive and user-friendly, praising easy navigation and accessibility of features.
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Customer Service: Over 90% of users who mentioned the support said the customer service was friendly, efficient and exceedingly helpful.
Good Functionality: Users were happy with the features in over 90% of reviews that mentioned them.
PTO/Leave Management: More than 90% of all users who discussed the leave management aspect were pleased with the feature.
Price: Reviewers felt that it was appropriately priced in over 80% of the reviews that mentioned it.
Integration: Over 80% of users who discussed integration felt it had excellent interoperability.
Recruiting: Users who discussed the recruiting features were satisfied in over 70% of reviews that covered it.
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While some users appreciate backend support, such as assistance with 401k information, 73% of users express frustration with customer service, citing long wait times.
47% of users experienced a learning curve with features during implementation. Some users mention poor implementation support, leading to a confusing onboarding experience for employees.
40% of users express reports have room for improvement, noting the reporting functionality can be complex and not intuitive enough, with limitations in filter prompts.
36% of users note difficulties with integration between features and occasional slowness and feel that certain aspects are scattered.
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Difficult Learning Curve: Just under 90% of all users who mentioned the implementation process said that it took too long to learn and they wanted more training.
Not Intuitive: More than 50% of users who discussed the useability said it was hard to navigate and has confusing design elements.
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ADP Workforce Now is a popular PEO and HR solution for businesses that need a comprehensive HCM for payroll, time and attendance, benefits administration, reporting, and compliance assistance. It’s ideal for small teams, mid-sized organizations and larger businesses looking to improve their time tracking, ensure payroll accuracy and go paperless with document management.Standout features include automated time tracking, collaborative scheduling, talent acquisition, configurable work rules, employee self service and data syncing.Time and attendance features support productivity by ensuring proper staffing, tracking time via desktop or app, and providing time clocks or ADP® Kiosk access. Additionally, it supports online schedule management, time-off requests and approvals.It also facilitates benefits administration, SmartCompliance, financial wellness support, and performance and compensation management, fostering a positive employee experience.Additionally, ADP Workforce Now has AI capabilities that can automate repetitive tasks, analyze workforce data for insights, find tax forms, access company policies, and submit PTO requests through mobile devices or myADP. AI-driven analytics aid decision-making across key HR functions like recruiting, compliance and time management.Users commend ADP's time tracking for its efficiency and user-friendly interface. However, some users report drawbacks, including customer service issues and a learning curve during implementation.As a PEO, ADP offers assistance with workers' compensation, claims management and tax support in all 50 states.Overall, ADP Workforce Now is an inclusive HR solution that provides essential features for payroll, time tracking, and HR management while also offering custom reports, automation and AI capabilities to all business sizes.

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Workday is a talent management, HCM and workday management app. Reviewers loved the friendly customer service and felt the PTO feature worked well when it came to leave management. Reviewers also felt they got good value for their money in the majority of reviews that talked about price. Integrations were praised as being functional. That included the API, compliance service and third-party apps in general. Last, users especially like the recruiting tools that helped with acclimating new hires, candidate selection and gave insight into the organizational structure. Reviewers had the biggest issues with its ease of use. While there was a significant minority who felt that it worked just fine, others struggled with the design and navigation. Several said it was, “clunky.” In particular, users had issues with the way it handled permissions and access. They described it as a difficult process to see all the information they needed. The other big issue was the learning curve. Many described it as over-complicated and said it updated too frequently. They felt it was difficult to learn. Workday is a good option for medium to large enterprises. It may be too complicated and expensive for small business owners. It’s especially helpful in recruiting and employee data management for companies that need greater functionality.

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