Willis Towers Watson vs Talentsoft

Willis Tower Watson is a finance and risk management solution. Users with positive experiences especially enjoyed the anonymous survey to give feedback to managers — they said it helped drive real change within their organizations. Others like its reporting tools and felt the functionality was easy to adopt and navigate. Retirement funds were a point of contention. Nearly every user who talked about trying to access their pension fund said it was difficult and took longer than expected, ran into issues trying to figure out how to do so or recorded other problems. These negative reviews came mainly from the site TrustRadius. Reviewers posted some comments during an apparent post-COVID backlog. However, many others came from 2019 or earlier. Users were also displeased with the customer service. They complained about a lack of updates, murky communication and misquotes. Even the positive reviews for the customer service said representatives were helpful, but clearly very overworked. Willis Tower Watson may be a good choice for small to medium businesses looking for help with finances and risk management; however, tread carefully around its retirement services.

Talentsoft is an HR program that provides talent management, recruiting, training and more. Reviewers were pleased with their data’s integrity and safety, the time-saving elimination of manual processes, the multiple language functionality, and felt the features worked well. The customization element was by far the most popular, with many reviewers discussing how the company worked with them to meet their unique needs. However, some noted that the process was incredibly lengthy. Users were also happy with the robust recruiting capabilities and said they often used talent acquisition. Other commenters were less pleased with the platform overall, saying they wouldn’t recommend it to others. The feature with the most mixed reviews was online learning. Many felt it was severely lacking and not a strong point. Overall, Talentsoft is a good option for medium-sized businesses looking for recruiting, core HR, and light training needs.