Top Willis Towers Watson Alternatives & Competitors For 2024

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Looking for alternatives to Willis Towers Watson? Many users crave user-friendly and feature-rich solutions for tasks like Succession Planning, Learning Management, and Recruitment and Applicant Tracking. Leveraging crowdsourced data from over 1,000 real Talent Management Systems selection projects based on 400+ capabilities, we present a comparison of Willis Towers Watson to leading industry alternatives like Infor Talent Management, SuccessFactors Talent Management, PeopleFluent, and Eightfold.

Willis Towers Watson Software Tool
Infor Talent Management Software Tool
Eightfold Software Tool

Product Basics

Willis Towers Watson is a global advisory and financial services company that designs solutions to manage talent, risk, benefits/compensation and money for organizations. It allows company leadership to analyze and understand people, capital, and risks in their organization. Users can also evaluate and manage performance, change, competency, diversity and inclusion, investments, rewards and other aspects. They also offer services like consulting, performance management, insurance and a variety of others to their consumers.
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Infor Talent Management is an HCM solution that also handles payroll, time and attendance and other HR functions. It’s designed to improve productivity, employee learning, staff diversity and inclusion, team collaboration and more. Users can conduct performance reviews, analyze data, onboard new hires and coordinate across recruiting teams. Through behavioral science and predictive analytics, it breaks down various elements of performance and team dynamics to optimize the workforce. It serves over 14,000 customers and 67,000 organizations in 178 different countries.
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SAP SuccessFactors Talent Management provides an integrated suite of talent management solutions, including recruiting and onboarding, performance and goals management and learning and development. Coupled with the Workforce Analytics and Planning, it enables the organization to better comprehend the workforce and gauge the effects of talent decisions on business performance. They can be used independently or together to support a comprehensive talent management strategy, depending on business needs.
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PeopleFluent is a comprehensive talent management software designed to cater to the needs of large and mid-sized organizations. It excels in streamlining processes such as recruitment, performance management, learning and development, and compensation planning. One of the key benefits of PeopleFluent is its ability to enhance decision-making through robust analytics and reporting features, allowing businesses to manage their talent more effectively. Its user-friendly interface and customizable workflows make it a popular choice among HR professionals. When compared to similar products in the market, users often highlight PeopleFluent's flexibility and the depth of its features as significant advantages. However, pricing considerations can be a deciding factor for some organizations, as costs vary based on the size of the company and the specific modules required, typically involving a subscription-based model. Overall, PeopleFluent stands out for its comprehensive suite of features designed to optimize talent management strategies.

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Eightfold is an AI-driven talent acquisition and employee management platform. Formerly known as VolkScience, it combines employee information, recruiting and machine learning into one adaptive talent network. Users can manage current contractor and employee information at an enterprise level while matching candidates to the right roles.
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Product Assistance

Documentation
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Product Ranking

#39

among all
Talent Management Systems

#3

among all
Talent Management Systems

#134

among all
Talent Management Systems

#32

among all
Talent Management Systems

#82

among all
Talent Management Systems

Find out who the leaders are

Analyst Rating Summary

we're gathering data
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97
92
43
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100
56
33
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100
100
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AI-based Capabilities
Compensation Management
Dashboard and Reporting
Employee Communication
Learning Management
AI-based Capabilities
Compensation Management
Dashboard and Reporting
Employee Communication
Learning Management
AI-based Capabilities
Compensation Management
Employee Communication
Learning Management
Onboarding
Compensation Management
Dashboard and Reporting
Employee Communication
Mobile Capabilities
Onboarding
Platform Capabilities

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Willis Towers Watson
Infor Talent Management
SuccessFactors Talent Management
PeopleFluent
Eightfold
+ Add Product + Add Product
AI-based Capabilities Compensation Management Dashboard and Reporting Employee Communication Learning Management Mobile Capabilities Onboarding Performance Management Recruitment and Applicant Tracking Succession Planning 100 100 0 100 100 0 100 100 94 100 56 100 100 100 86 100 100 92 99 100 33 0 36 40 14 43 33 0 69 67 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 20 reviews
Great User Sentiment 30 reviews
Good User Sentiment 815 reviews
Great User Sentiment 155 reviews
Good User Sentiment 33 reviews
87%
of users recommend this product

Willis Towers Watson has a 'great' User Satisfaction Rating of 87% when considering 20 user reviews from 3 recognized software review sites.

88%
of users recommend this product

Infor Talent Management has a 'great' User Satisfaction Rating of 88% when considering 30 user reviews from 5 recognized software review sites.

75%
of users recommend this product

SuccessFactors Talent Management has a 'good' User Satisfaction Rating of 75% when considering 815 user reviews from 5 recognized software review sites.

85%
of users recommend this product

PeopleFluent has a 'great' User Satisfaction Rating of 85% when considering 155 user reviews from 4 recognized software review sites.

79%
of users recommend this product

Eightfold has a 'good' User Satisfaction Rating of 79% when considering 33 user reviews from 2 recognized software review sites.

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4.3 (21)
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4.5 (15)
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3.9 (205)
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3.5 (185)
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3.9 (21)

Awards

we're gathering data
we're gathering data
Analysts' Pick Award
Compensation Management Award
Compensation Management Award
Dashboard and Reporting Award
Mobile Capabilities Award
we're gathering data

Synopsis of User Ratings and Reviews

Excellent Engagement Survey: Users who discussed the feedback survey loved it in nearly 100% of comments mentioning it.
Simple Interface: Nearly 100% of users who talked about the UI said it was easy to use.
Good Reporting Tools: Commenters were pleased with the analytics tools in almost 100% of reviews that discussed them.
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Excellent Customer Service: Over 90% of reviewers who discussed customer support said they were helpful, solved issues quickly and provided valuable insight.
Affordable: Users felt the price was appropriate in over 90% of comments that discussed it.
Talent Science: Over 80% of reviewers who discussed the talent science features felt the data helped build and manage staff better.
Recommended: In comments that discussed recommendations, over 80% of users said they would recommend the platform.
Ease of Use: Over 70% of reviews that touched on the useability found the solution easy to navigate and use.
Good Functionality: Users who discussed features felt the software’s tools were adequate over 50% of the time.
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Intuitive UI: The solution has an intuitive user-interface, according to 100% of users.
Performance Management: According to 100% of users who reviewed this pro, it has robust performance management capabilities. It’s easy to generate a performance review and send it across to the team managers.
Goal Management: About 100% of users who mentioned this pro said it has powerful goal management features for all organizational hierarchy levels. The cascading feature allows the manager to create their goals and pass them down to subordinates for goal alignment.
Reporting: Regarding this feature, approximately 60% of users said the ability to create custom reports and share them is extremely beneficial.
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Streamlined Recruiting: Many users appreciate the ability to easily post jobs to multiple job boards, manage candidate applications, and track hiring progress within a single platform. The system's automation features can save time and effort for recruiters.
Performance Management: PeopleFluent offers tools for setting goals, tracking performance, and providing feedback. This can help managers have more productive conversations with their employees and identify areas where additional support or training may be needed. The platform also facilitates regular check-ins and performance reviews, fostering a culture of continuous feedback.
Learning & Development: The platform provides a learning management system (LMS) that allows organizations to create and deliver training courses to employees. This can be helpful for onboarding new hires, providing compliance training, or developing employee skills. PeopleFluent also offers a course library with a variety of pre-built courses that can be used to supplement an organization's own training materials.
Compensation Management: PeopleFluent can help organizations manage employee compensation, including salaries, bonuses, and benefits. This can ensure that employees are paid fairly and competitively. The platform also provides tools for modeling different compensation scenarios and tracking the cost of employee benefits.
Succession Planning: Organizations can identify and develop high-potential employees for leadership roles using PeopleFluent. This can help to ensure a smooth transition when key employees retire or leave the organization. The platform also provides tools for creating and tracking development plans for employees.
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Seamless Integration: Effortlessly connects with existing HR systems, eliminating data silos and streamlining talent management processes.
Comprehensive Candidate Experience: Provides a user-friendly interface and personalized job recommendations, enhancing the candidate journey and attracting top talent.
Data-Driven Insights: Leverages advanced analytics to provide actionable insights into workforce trends, performance, and hiring effectiveness, empowering informed decision-making.
AI-Powered Matching: Utilizes artificial intelligence to match candidates with suitable job openings, ensuring a faster and more efficient hiring process.
Talent Marketplace: Facilitates internal mobility by connecting employees with opportunities within the organization, fostering career growth and retention.
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Major Pension Issues: Almost 100% of commenters who discussed their retirement funds said they had problems retrieving money or were worried about their accounts.
Poor Customer Service: Reviewers had problems with customer service 83% of the time they talked about it.
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Poor Communication: While users generally appreciate the customer service, over 60% who talked about it said they ran into some communication issues.
Assessment Length: Reviewers said assessments took too long in over 60% of relevant comments.
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Customer Support: According to 75% of users who reviewed this con, it doesn’t possess advanced capabilities to create dynamic reports.
Integration: According to 57% of users who reviewed this con, they faced integration issues with the other modules such as Microsoft Office for better data analysis.
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Usability Issues: The user interface can feel outdated and clunky, leading to a steep learning curve and frustration for users who expect a more modern experience. For example, navigating between different modules or finding specific information can be cumbersome.
Performance Concerns: The system can be slow at times, especially when dealing with large amounts of data or complex processes. This can impact productivity and user satisfaction, particularly for organizations with a high volume of employees or frequent performance reviews.
Limited Configuration: Customizing the system to fit specific organizational needs can be challenging. Some users have reported difficulty tailoring workflows, reports, or data fields to align with their unique talent management processes.
Integration Challenges: Integrating PeopleFluent with other HR systems or third-party applications can be complex and may require additional technical expertise or custom development. This can hinder data flow and create silos of information.
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Steep Learning Curve: Eightfold's interface and functionality can be complex, requiring significant training and time investment for users to become proficient.
Limited Customization: Eightfold's out-of-the-box features may not fully align with specific organizational needs, limiting the ability to tailor the system to unique requirements.
Data Integration Challenges: Integrating Eightfold with other HR systems can be time-consuming and complex, requiring significant IT resources and expertise.
Costly Implementation: Eightfold's licensing fees and implementation costs can be high, making it a less cost-effective option for organizations with limited budgets.
Incomplete Candidate Profiles: Eightfold's candidate profiles may not always provide comprehensive information, limiting recruiters' ability to make informed hiring decisions.
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Willis Tower Watson is a finance and risk management solution. Users with positive experiences especially enjoyed the anonymous survey to give feedback to managers — they said it helped drive real change within their organizations. Others like its reporting tools and felt the functionality was easy to adopt and navigate. Retirement funds were a point of contention. Nearly every user who talked about trying to access their pension fund said it was difficult and took longer than expected, ran into issues trying to figure out how to do so or recorded other problems. These negative reviews came mainly from the site TrustRadius. Reviewers posted some comments during an apparent post-COVID backlog. However, many others came from 2019 or earlier. Users were also displeased with the customer service. They complained about a lack of updates, murky communication and misquotes. Even the positive reviews for the customer service said representatives were helpful, but clearly very overworked. Willis Tower Watson may be a good choice for small to medium businesses looking for help with finances and risk management; however, tread carefully around its retirement services.

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Infor Talent Management is part of a wide company that makes a range of programs. Users responded well to the comprehensive customer service, affordable price points and the easy to use interface. A majority of reviewers that discussed recommendations said they would recommend it and they felt the features worked well. By far the most popular was the talent science that provides data based on behavior and performance. Users said it aided them in recruiting by building a workforce better suited to the company. Other reviewers said it helped with performance and diversity. On the other side, many reviewers said they ran into some miscommunications during the process with the company. Though most ultimately had a good impression of the support services. Last, reviewers felt that while the assessments were condensed well, the length was worrying. They expressed concerns that possible hires would jump off during the application process. Infor Talent Management is a good choice for organizations with complex recruiting needs who are looking to improve their performance and hiring practices. It appears to work best for medium-sized and large enterprise companies. The platform may be too complicated for small businesses.

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The solution has an intuitive UI that facilitates ease of use without formal training. It has advanced performance management and goal management features. However, few users faced issues with integration to other modules.

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User feedback from the past year paints a picture of a platform with strengths and weaknesses that should be carefully considered before making a decision. PeopleFluent shines in its user-friendly interface and diverse features, encompassing recruiting, performance management, compensation, and succession planning. This breadth of functionality allows organizations to consolidate their talent management efforts within a single platform, promoting efficiency and data-driven decision-making. Users appreciate the platform's integration capabilities with other HR systems, such as Workday and Cornerstone OnDemand, enabling seamless data flow and a unified HR ecosystem. However, some users express concerns about the platform's cost, which may pose a barrier for smaller organizations or those with limited budgets. Additionally, while PeopleFluent offers a robust set of features, some users find it lacks the flexibility to adapt to unique organizational needs or complex workflows. PeopleFluent distinguishes itself by emphasizing communication, equity, and employee engagement. The platform facilitates transparent communication by sharing essential information, such as career paths and skill gaps, across the organization. It promotes fairness and trust through its compensation management tools, ensuring a clear and equitable approach to rewards and benefits. Moreover, PeopleFluent fosters employee engagement by providing development tools and opportunities for growth, empowering individuals to take ownership of their careers. Considering these factors, PeopleFluent appears well-suited for mid-sized to large organizations seeking a comprehensive talent management solution with a focus on communication, equity, and employee engagement. However, organizations with budget constraints or highly specialized requirements may need to explore alternative options that better align with their specific needs and financial considerations.

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Eightfold's user reviews indicate it is a robust talent management system that provides strong features for candidate sourcing, talent analytics, and employee engagement. Users appreciate its user-friendly interface and comprehensive functionality, which allows them to manage the entire talent lifecycle efficiently. Compared to similar products, Eightfold stands out for its AI-powered talent matching capabilities, which help organizations identify and hire the best candidates quickly and effectively. However, some users have reported occasional technical glitches and a need for more customization options. Eightfold's differentiating factors include its emphasis on diversity and inclusion, its ability to integrate with other HR systems, and its focus on employee experience. These factors are important because they enable organizations to build a diverse and inclusive workforce, streamline their HR processes, and create a positive work environment that attracts and retains top talent. Overall, Eightfold is most suited for large organizations with complex talent management needs that are looking for a comprehensive and AI-powered solution.

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Related Categories

Top Alternatives in Talent Management Systems


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cegid

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Dayforce

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Deltek Talent Management

Eightfold

iMocha

Oracle HCM Cloud

Oracle Talent Management

PageUp

Paycom

Paylocity

PeopleFluent

Rival

SuccessFactors Talent Management

SumTotal

TalentGuard

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