Doxy.me vs Curogram

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Our analysts compared Doxy.me vs Curogram based on data from our 400+ point analysis of Telemedicine Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Doxy.me is a HIPAA-compliant solution that offers video conferencing and virtual waiting rooms to mental health practices and healthcare providers. Users can conduct HD quality video conferencing sessions while patients can chat live with the providers. A clinician dashboard helps care providers transition between sessions while listing upcoming appointments.

It records meeting histories like call duration, patient details and appointment date while allowing patients to check in online. Practices can customize waiting rooms by allowing providers to send images and videos to patients before the onset of sessions. It is accessible by any Android and iOS device.
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Curogram is a comprehensive patient engagement platform designed to streamline workflows and enhance communication in healthcare practices of all sizes. This versatile software solution is particularly well-suited for healthcare providers seeking to optimize their operations, improve patient engagement, and reduce administrative burdens. Curogram offers a robust suite of features, including secure two-way texting, electronic patient forms, automated appointment reminders, telehealth capabilities, and online payment processing. These features are seamlessly integrated into a user-friendly interface accessible from various devices. While pricing starts at $49, it is recommended to contact SelectHub for a personalized pricing quote tailored to your specific requirements. Curogram stands out for its positive user experiences, with many highlighting its ease of use, comprehensive feature set, and reliable customer support.
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$35 Monthly, Freemium
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Tailored to your specific needs
$125 Monthly
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Tailored to your specific needs
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Product Assistance

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24/7 Live Support
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Product Insights

  • Connect From Anywhere: No downloads mean users, patients and professionals can access their appointments from any device using an up-to-date version of common web browsers, such as Google Chrome, Safari, Microsoft Edge or Mozilla Firefox. 
  • Free to Use: Basic accounts are free to use for health care professionals. Upgraded accounts with additional features and customization are available for individual providers, clinics and enterprises. 
  • Easy Patient Access: Patients do not require an account to attend appointments. Simply enter the link to a provider’s account to check in. 
  • Mobile Friendly: Use any Android or iOS mobile device to attend appointments or access an account while on the go. 
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  • Enhanced Patient Engagement: Curogram's user-friendly interface allows patients to easily schedule appointments, reducing no-shows and improving overall patient satisfaction.
  • Streamlined Workflow: By integrating with existing EHR systems, Curogram minimizes administrative tasks, allowing healthcare providers to focus more on patient care.
  • Secure Communication: The platform ensures HIPAA-compliant messaging, safeguarding patient information while facilitating seamless communication between patients and providers.
  • Telehealth Capabilities: Curogram supports video consultations, enabling healthcare providers to offer remote care, which is especially beneficial for patients in rural or underserved areas.
  • Automated Reminders: Automated appointment reminders via SMS and email help reduce missed appointments, ensuring better clinic efficiency and patient adherence to treatment plans.
  • Improved Patient Access: Patients can easily access their medical records and communicate with their healthcare providers, fostering a more transparent and collaborative care environment.
  • Cost Efficiency: By reducing the need for physical visits and streamlining administrative processes, Curogram helps healthcare practices save on operational costs.
  • Customizable Workflows: The software allows for tailored workflows to meet the specific needs of different medical practices, enhancing operational efficiency and patient care quality.
  • Real-Time Updates: Instant updates on appointment statuses and patient communications ensure that healthcare providers are always informed and can respond promptly.
  • Patient Convenience: Patients can book, reschedule, or cancel appointments online at their convenience, leading to higher satisfaction and better adherence to medical advice.
  • Data Analytics: Curogram provides actionable insights through data analytics, helping healthcare providers make informed decisions to improve patient outcomes and practice performance.
  • Reduced Administrative Burden: By automating routine tasks such as appointment scheduling and reminders, Curogram allows administrative staff to focus on more critical tasks.
  • Enhanced Collaboration: The platform facilitates better coordination among healthcare team members, ensuring that everyone is on the same page regarding patient care plans.
  • Scalability: Curogram can easily scale to accommodate the growing needs of a healthcare practice, making it a sustainable solution for long-term use.
  • Patient Feedback Integration: The system allows for the collection of patient feedback, which can be used to continuously improve service quality and patient satisfaction.
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  • Security: Data is encrypted, and client information is never stored. This helps to ensure adherence to HIPAA, GDPR, PHIPA, PIPEDA, and HITECH regulations. 
  • Live Chat: Use text-based communication to connect with clients and colleagues. Available while on calls with other clients. 
  • Patient Queue: See when clients check in for appointments. Use the patient queue to then seamlessly switch between patient calls. 
  • Business Associate Agreement: All accounts are provided with a HIPAA-required BAA, including the basic, free accounts. 
  • Custom Branding: Building a brand is essential for professional organizations, even in the healthcare industry. Personalize an account to reflect the brand that patients already know and trust. 
  • Dedicated Landing Page: Patients are put at ease when arriving at a landing page that reflects the branding and reputability of a trusted health care provider. 
  • Personalized Subdomain: Patients can quickly navigate to a provider’s account by entering the custom link to that account into a web browser. 
  • Waiting Rooms: Add video, images and text to waiting rooms for patients to view before appointments. 
  • Analytics: Use the provided data relevant to trends and usage to efficiently determine areas of success and which need improvement. 
  • HD Video/Audio: High-quality video and audio offer peace of mind for healthcare professionals when it comes to conducting telemedical appointments. Be sure you see and hear everything patients have to share. 
  • Peer-to-Peer Meetings: Don’t simply connect with patients. Health care professionals with the Clinic or Enterprise packages can also connect with colleagues using video, audio and chat functions. 
  • Shared Access: Users can share access to their designated rooms with colleagues, making it easier for patients and healthcare providers when unforeseen circumstances arise. 
  • Admin Capabilities and Controls: Take control of the account through abilities such as adding and removing users, brand customization and more. 
  • Meeting History: Save time by automatically recording information about meetings with patients, such as time, date and length of an appointment. 
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  • Two-Way Text Messaging: Facilitates real-time communication between patients and healthcare providers, enhancing engagement and responsiveness.
  • HIPAA-Compliant Video Conferencing: Ensures secure and private virtual consultations, adhering to stringent healthcare privacy regulations.
  • Automated Appointment Reminders: Reduces no-show rates by sending timely reminders via SMS or email to patients.
  • Patient Self-Scheduling: Empowers patients to book their own appointments through an intuitive online portal, streamlining the scheduling process.
  • Integrated EHR/EMR Systems: Seamlessly connects with existing Electronic Health Record (EHR) and Electronic Medical Record (EMR) systems for efficient data management.
  • Customizable Intake Forms: Allows practices to create and distribute tailored digital forms for patient information collection prior to appointments.
  • Telehealth Billing Integration: Simplifies the billing process by integrating with various billing systems and supporting telehealth-specific billing codes.
  • Multi-Language Support: Accommodates a diverse patient population by offering interfaces and communication options in multiple languages.
  • Patient Queue Management: Organizes and prioritizes patient appointments, ensuring a smooth and orderly flow of virtual consultations.
  • Secure Document Sharing: Enables the exchange of medical documents and images between patients and providers within a secure environment.
  • Analytics and Reporting: Provides detailed insights into practice performance, patient engagement, and appointment metrics through comprehensive reports.
  • Customizable Branding: Allows practices to personalize the platform with their own branding elements, maintaining a consistent professional image.
  • 24/7 Customer Support: Offers round-the-clock assistance to address any technical issues or inquiries, ensuring uninterrupted service.
  • Mobile App Accessibility: Provides a user-friendly mobile application for both patients and providers, facilitating on-the-go access to telehealth services.
  • Group Telehealth Sessions: Supports multi-participant video calls, enabling group therapy sessions or family consultations.
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Product Ranking

#1

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#21

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Document Management Mobile Capabilities Tele-consultation Scheduling Telehealth Billing Video Call And Messaging 75 64 96 80 73 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Excellent User Sentiment 1532 reviews
Excellent User Sentiment 79 reviews
90%
of users recommend this product

Doxy.me has a 'excellent' User Satisfaction Rating of 90% when considering 1532 user reviews from 3 recognized software review sites.

100%
of users recommend this product

Curogram has a 'excellent' User Satisfaction Rating of 100% when considering 79 user reviews from 2 recognized software review sites.

4.6 (67)
n/a
4.52 (863)
4.98 (39)
4.5 (602)
5.0 (40)

Awards

Doxy.me stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Curogram stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Simple Interface: The platform's intuitive design allows users to easily navigate and conduct telehealth sessions without a steep learning curve. The interface is clean and uncluttered, making it easy to find the features you need.
Free Plan Availability: Doxy.me offers a free plan with basic features, making it accessible for individuals or small practices with budget constraints. The free plan includes unlimited call minutes, so you can use it for as long as you need.
HIPAA Compliance: The platform prioritizes security and privacy, adhering to HIPAA regulations to ensure the confidentiality of patient information. This is important for healthcare providers who need to protect their patients' privacy.
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User-Friendly Interface: Curogram is known for its intuitive design, which makes it easy for both healthcare providers and patients to use.
Efficient Communication: The platform offers robust tools for patient communication, including HIPAA-compliant texting and automated appointment reminders, which can enhance patient engagement and reduce no-shows.
Seamless Integration: Curogram integrates smoothly with existing medical systems, such as electronic health records (EHRs), streamlining workflows and improving data exchange.
Streamlined Operations: The platform simplifies various administrative tasks, including appointment scheduling, patient check-ins, and telehealth consultations, allowing healthcare providers to focus on patient care.
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Limited Features in Free Plan: The free plan lacks essential features like screen sharing and file transfer, hindering collaboration and information exchange during consultations.
Technical Issues: Users frequently report problems with call quality, connection stability, and video freezing, disrupting the flow of virtual appointments and frustrating both patients and providers.
Privacy Concerns: Some users have expressed concerns regarding data security and privacy, as Doxy.me collects certain user information, raising questions about its handling and potential vulnerabilities.
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Technical Issues: Some users reported encountering occasional technical glitches with the platform.
Limited Advanced Features: A subset of users expressed a desire for the platform to incorporate more advanced features.
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Doxy.me telemedicine software has been making waves, but like any tech, it has its fans and its critics. Users rave about how easy it is to use – even for folks who aren't tech-savvy. It's a lifesaver for those who had to quickly switch to telehealth, and patients seem to prefer it over fancier platforms because it's so straightforward. The free version is a major plus, allowing basic telemedicine visits without breaking the bank. However, some users find the video quality a bit shaky at times, especially with iffy internet connections. Plus, the customization options could use some work. Despite these hiccups, Doxy.me shines with its simplicity and affordability, making it a solid choice for healthcare providers who want a no-fuss telemedicine solution, especially solo practitioners or small clinics that are just starting out with telehealth.

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Is Curogram the cure for all your telehealth woes? User reviews from the last year suggest it might just be the right prescription for many practices. Curogram receives high praise for its user-friendly interface, which, as one reviewer noted, is "exactly like texting a patient from our office." This intuitive design minimizes the learning curve for new staff and allows healthcare providers to focus on patient care rather than wrestling with complicated software. Curogram's robust communication tools, including appointment reminders and secure messaging, streamline patient interactions and reduce the need for time-consuming phone calls, a significant advantage in today's fast-paced healthcare environment. However, some users have reported occasional hiccups with the platform's integration with other systems, highlighting the importance of seamless data exchange in a healthcare setting. Despite these minor drawbacks, Curogram stands out for its affordability and comprehensive suite of features, making it a practical choice for practices of all sizes looking to enhance their telehealth capabilities and deliver a smoother patient experience.

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