Healthie vs VSee Clinic

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Our analysts compared Healthie vs VSee Clinic based on data from our 400+ point analysis of Telemedicine Software, user reviews and our own crowdsourced data from our free software selection platform.

Healthie Software Tool

Product Basics

Healthie is a cloud-hosted solution designed for practitioners in the health and wellness industry to enhance, manage and launch client care. It offers charting, appointment scheduling, billing, video conferencing, goal setting and tracking. It helps nutritionists, dietitians and health coaches schedule appointments and allow clients to make online bookings using an embedded calendar.

Two-way video calling helps health care professionals efficiently follow up on client progress. Users can sync calendars with Google, iCal and Outlook for real-time updates and to avoid overbookings. It sends automatic appointment reminders to clients, facilitates communication between clients and health care providers while sending out message blasts to large groups. Customizable chart templates are available in common formats like SOAP and ADIME.
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VSee Clinic is a HIPAA-compliant solution that offers configurable workflows to support ER diversion, urgent care, specialist consultations, telepsychiatry, chronic care management, e-ICU and other services. It schedules patient visits and accommodates walk-ins, customizes intakes, and provides web chats, video visits, e-payment, consent forms and more.

It simplifies logistics to deliver distance health care to lower costs, increase access, reduce physician burnout and improve patient outcomes. Practices can deploy and scale it quickly to adapt to patients, non-clinical staff and providers’ requirements. Its native video channel supports simultaneous streaming of medical peripherals (like ultrasound and EKG), videos and screen sharing of medical images.
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$45 Monthly, Freemium
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Tailored to your specific needs
$29/Provider, Monthly
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Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Personalize Onboarding: Streamline the admission process with customized questionnaires and electronic forms sent directly to patients.  
  • Simplify Appointment Scheduling: Provide patients the freedom to book their appointments online according to their convenient time slots.  
  • Optimize Payment: Simplify payment options by activating online modes. In addition, offer subscription-based services to engage more customers.  
  • Increase Revenue: Leverage the one-stop-shop benefits such as a client engagement portal and electronic paperworks to attract more customers.  
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  • Improve Patient Engagement: Increase patient engagement by providing them options to connect with physicians through video call. Encourage them to participate in their medical plans to improve outcomes.  
  • Increase Patient Satisfaction: Improve patients’ clinic visits with customized intake forms, easier payments and more. 
  • Save Time: Save time for patients and staff with better communication. Encourage patients to reach out whenever they have queries or health issues.  
  • Simplify Patient Access: Patients can fill out online forms and book appointments from the comfort of their homes. 
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  • Client Engagement Portal: Communicate directly to a client’s individual portal. View and respond to clients’ entries, such as food logs and journals, to provide feedback in real time. 
    • Secure Messaging: Maintain HIPAA compliance using secure, text-based messaging features. 
    • Synced Wearable Devices: Sync personal, wearable devices to an account, such as Fitbit, Google Fit and Apple Health, to automatically track data. 
    • Metrics Logging: Clients and providers can log data using built-in or custom metrics to monitor health trends. 
  • Electronic Paperwork: Send paperwork to clients to complete and sign electronically. Track intake progress and receive notifications when forms are completed. 
  • Scheduling: Set recurring and one-time availability, appointment types and location, whether in-person or virtually, so clients can book appointments online. 
    • Synced Calendars: Sync your schedule to personal calendars, such as Google, iCal and Outlook. 
    • Automated Reminders: Send appointment reminders and confirmations to clients using SMS messages, emails and push notifications. 
  • Wellness Programs: Offer online programs with fixed or rolling start dates, create a drip-out feed for content and add individual programs to specific client profiles. 
  • Telehealth: Virtually communicate with clients using a web portal or mobile app. Access client information, charts and forms and take notes in the same portal while conducting appointments. Providers can use screen sharing functionality to provide information to clients. 
    • Secure Video: Video appointments are end-to-end encrypted to ensure providers adhere to HIPAA regulations. 
    • Webinars: Upload recorded materials to share with clients and team members or add to purchasable packages. 
    • Group Sessions: Hold group sessions for clients using HIPAA-compliant Zoom directly from the platform without linking your personal Zoom account. 
  • Billing: Send invoices and receive payments electronically. Uses PCI-compliant Stripe software to process and deliver payments directly to the bank account on file. 
    • Subscription Services: Customize services to include recurring fees at specific time intervals that are automatically charged to a client’s account. 
    • Add-on Packages: Create content and service packages for clients to purchase in addition to a base package. 
    • Notifications: Receive notices for failed transactions or when a card on file is about to expire. 
  • Insurance and Superbills: Auto-fill features assist in generating superbills and CMS-1500 forms to submit claims for insurance reimbursement. 
  • Mobile App: Clients and providers can access health and wellness portals using a free mobile app compatible with iOS and Android. 
  • Cloud-based EHR: Manage business and client information from anywhere using a secure, HIPAA-compliant EHR platform. 
    • Templates: Standardize care across team members using common templates, such as ADIME and SOAP, or create custom templates. 
  • API: Purchase this package to allow access to the API. Build a custom telehealth and wellness EHR platform using the foundation set out in the API to tailor the platform to a practice’s specific needs. 
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  • Custom Waiting Rooms: Incorporate custom branding into a virtual patient waiting room. Include video and text materials, check patient wait times and see when patients are ready for appointments. 
  • Schedule Visits: Set availability for on-demand visits and scheduled appointments. Patients can schedule follow-up appointments immediately after a visit. 
  • Online Payment: Generate invoices for remote visits and set up online credit card payments. Require patient payment prior to appointment or send bills afterward 
  • Live Support: Contact support directly from the platform via live chat functions. Reduce time spent resolving software issues and focus on patient care. 
  • E-Prescriptions: Prescribe patient medication electronically through a secure telemedicine platform. 
  • Customize Features: Access more than 250 points of configuration to customize functionality for existing workflows. Toggle features, upload custom forms and documents, and create provider profiles.  
  • Mobile Notifications: Receive mobile notifications to stay up to date with communications taking place on the platform. See when patients check in for appointments 
  • Surveys: Prompt patients with a survey upon ending a visit. Receive timely feedback on telehealth visits to enhance virtual care. 
  • Confirmations & Reminders: Automatically send patients appointment confirmations and reminders to decrease missed visits. Send confirmations and reminders through email or SMS text messages.  
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Product Ranking

#13

among all
Telemedicine Software

#25

among all
Telemedicine Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Document Management Mobile Capabilities Tele-consultation Scheduling Telehealth Billing Video Call And Messaging 75 86 85 60 95 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 59 reviews
Great User Sentiment 93 reviews
86%
of users recommend this product

Healthie has a 'great' User Satisfaction Rating of 86% when considering 59 user reviews from 2 recognized software review sites.

81%
of users recommend this product

VSee Clinic has a 'great' User Satisfaction Rating of 81% when considering 93 user reviews from 2 recognized software review sites.

4.3 (3)
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4.06 (66)
4.3 (56)
4.0 (27)

Awards

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SelectHub research analysts have evaluated VSee Clinic and concluded it earns best-in-class honors for Hardware Capabilities.

Hardware Capabilities Award

Synopsis of User Ratings and Reviews

Streamlined Scheduling: Users praise the platform's intuitive calendar interface, which simplifies appointment scheduling and reduces administrative burden for both practitioners and clients.
Client Engagement Tools: Features such as secure messaging, document sharing, and food logging resonate with users, as they foster closer client relationships and support ongoing communication outside of scheduled sessions.
Customizable Experience: Healthie's flexibility to tailor branding, forms, and workflows to individual business needs is frequently commended by users seeking a personalized touch.
Billing and Insurance: The platform's integrated billing features, including support for insurance claims, streamline financial operations and reduce administrative hassles for practitioners.
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Easy to Use: Users appreciate the platform's straightforward interface and intuitive design, making it accessible for individuals with varying levels of technical expertise. The simplicity of joining appointments and navigating the platform contributes to a positive user experience.
Reliable Connection: VSee Clinic is recognized for its stable and dependable connection quality, ensuring smooth video consultations with minimal disruptions or technical issues. This reliability is crucial for maintaining effective communication and a seamless telehealth experience.
Screen Sharing Capabilities: The platform's screen sharing feature enhances consultations by allowing healthcare providers to share medical images, test results, or educational materials directly with patients. This capability facilitates clear communication and patient education during virtual appointments.
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Limited Functionality: Users express frustration with limitations in charting, billing, and telehealth features. They desire more customizable options and advanced tools for a smoother workflow.
Technical Issues: Users cite experiencing glitches, error messages, and occasional system outages, impacting appointment scheduling, billing, and client communication.
Customer Support Challenges: Response times for support requests are a common concern. Some users express dissatisfaction with the level of technical expertise and helpfulness from customer service.
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Limited Features: VSee Clinic may not have all the features that some users need, such as the ability to easily share medical images or integrate with other healthcare software.
Technical Issues: Some users have reported experiencing technical issues with VSee Clinic, such as poor video quality or dropped calls.
Cost: VSee Clinic can be more expensive than some other telemedicine platforms, which may be a barrier for some users.
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Is Healthie a picture of perfect health for healthcare providers, or does it need a checkup? User reviews from the past year indicate that Healthie is a robust platform with a generally positive reception. Users rave about its user-friendliness, highlighting the platform's intuitive design and helpful tutorial videos that enable a quick start for healthcare practitioners. The software shines with its comprehensive suite of features, including telehealth capabilities, electronic health record (EHR) management, and tools specifically designed for behavioral health. Users particularly appreciate the customization options, allowing them to tailor the platform to their specific needs, whether they offer fitness, nutrition, or wellness services. A standout strength is Healthie's exceptional customer support, praised for its proactive approach in addressing user queries and ensuring a smooth experience. However, no software is without its shortcomings. Some users have expressed that Healthie's billing feature, while functional, could be more intuitive and robust, especially for practices dealing with complex insurance claims. While Healthie offers a degree of integration with third-party applications, users note that expanding these integrations would further enhance the platform's versatility. Overall, Healthie emerges as a top contender in the healthcare software market. Its strengths lie in its user-friendliness, comprehensive features, and stellar customer support. While the billing functionality could benefit from some improvements and expanded integrations, Healthie proves to be a valuable asset for healthcare providers looking to streamline their practice management, telehealth services, and client engagement. Its adaptability makes it suitable for a wide range of healthcare professionals, from dietitians and therapists to physicians and wellness coaches.

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Stepping into the realm of telehealth, VSee Clinic emerges as a contender, sparking curiosity about its performance in the eyes of its users. Over the past year, feedback from healthcare professionals has painted a picture of both strengths and weaknesses, shaping an understanding of where VSee Clinic stands in the telehealth landscape. VSee Clinic distinguishes itself with its user-friendly interface, making it accessible even for those with limited technical expertise. The platform's intuitive design streamlines appointment scheduling, patient communication, and virtual consultations, enhancing efficiency for healthcare providers. Its robust security features, including HIPAA compliance, instill confidence in users regarding patient data protection. However, some users have expressed concerns about occasional connectivity issues and the absence of certain advanced features found in competing telehealth platforms. While VSee Clinic excels in its core functionalities, it may not encompass the full spectrum of tools required by specialists or larger healthcare institutions. VSee Clinic appears to be an ideal fit for individual practitioners and small clinics seeking a straightforward and secure telehealth solution. Its ease of use and focus on essential features cater to those who prioritize a streamlined experience without the complexities of extensive functionalities. For healthcare providers venturing into the realm of telemedicine or those with a focus on basic virtual consultations, VSee Clinic presents a valuable option. As the telehealth landscape evolves, staying informed about the latest advancements and user feedback is crucial for making informed decisions. Consider checking recent reviews and updates to ensure VSee Clinic aligns with your current needs.

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